Business Systems Analyst Jobs

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success. Partner closely with the sales te

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving best practices, innovation, and long-term success. Partner closely with the sales te

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. As an Enterprise Marketing Manager , you’ll own how Sentry is positioned to buyer personas in core audience segments across competitive deals, customer proof, and enterprise campaigns. This role is deeply focused on enablement and storytelling. You’ll partner closely with Sales, Product Marketing, and Integrated Marketing to ensure Sentry is positioned to win in competitive environments and supported by credible customer programs and narratives. In this role you will Create and deliver enterprise messaging and positioning by producing core narratives, sales assets, and content that clearly articulate Sentry’s value to buyer personas. Lead competitive sales enablement , including battlecards, positioning frameworks, win/loss analysis, and sales training that improves performance in strategic deals. Build and scale customer programs , including advocacy, case studies, and advisory boards that demonstrate credibility and impact at scale. Support enterprise campaigns with strong narratives and content , partnering with Integrated Marketing and Product Marketing to ensure campaigns reflect buyer needs, competitive context, and customer proof. Partner closely with GTM teams on execution, responding to field needs, supporting key opportunities, and continuously improving enterprise enablement based on feedback and results. You’ll love this job if you Are a go-getter who enjoys ideating and building programs from the ground up. Get excited when working with Sales and enjoy influencing competitive sales cycles. Enjoy building customer programs that demonstrate credibility, scale, and business impact. Nerd out on distilling complex te

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the role/team: We are hiring an experienced Enterprise Account Executive to support our growth into F500 and G2000 customers! Reporting directly into the Head of Global Sales, this person will play a critical role in the growth of Pinecone as we expand the power of knowledge retrieval and AI infrastructure for Agentic use cases across the world’s largest organizations. Responsibilities: Owning a territory and quota of large Enterprises that you will prospect and break into to secure POCs and committed contractual relationships with. Managing inbound leads through the BDR, PLG, and MQL channels Lead all sales related activities through the various stages of the buying journey; in accordance to Pinecone’s defined sales process Selling and winning against our competitors Ensuring the customer is deployed successful and positioned for expansion Partnering cross-functionally with Sales Engineering, Forward Deployed Engineering, Product, Engineering, Finance, and Marketing Successful Pinecone Account Executives have a high degree of technical knowledge, and are comfortable selling into developers and engineering leaders. They are excited about working in a startup environment, comfortable with ambiguity, and ready to build an amazing business that will change the infrastructure landscape. Requirements: Experience in the infrastructure, data software, and genAI space is preferred Experience selling to developers and engineering leaders is a must Candidates should have a minimum 5-7 years experience as an E

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone’s mission is to make AI knowledgeable. More than 109,000 customers across various industries have shipped AI applications faster and more confidently with Pinecone’s developer-friendly technology. Pinecone is based in New York and has raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Role/Team: As a Technical PMM , you will help developers, software engineers, and machine learning scientists understand how Pinecone enables knowledgeable AI applications. You will accomplish this through messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will work closely with Product, Sales, Developer Relations, and Marketing teams to ensure our customers understand the value of our platform. Responsibilities: Product Launches & GTM Strategy: Develop launch plans for product releases, align with product teams, and manage GTM execution. Lead core launch teams with cross-functional members (documentation , communications, developer relations, product, growth marketing, etc). Measure customer impact and adoption post-launch, iterating on strategies as needed. Positioning & Messaging: Craft compelling, technically accurate messaging for AI-powered search and retrieval solutions. Build product narratives for enterprise and developer audiences that differentiate Pinecone from competitors. Develop and maintain positioning for new product capabilities Customer & Market Insights: Partner with customers to develop case studies, gathering business impact metrics and architectural insights. Engage in customer interviews and research to refine messaging and identify key value drivers. Content Development & Enablement: Develop internal and external enablement materials, including sales training, pitch decks, and GTM enablement sessi

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Replit is redefining how software gets built — from solo developers to engineering teams at scale. As Director of Sales, you'll lead our enterprise sales motion and own the revenue engine that turns Replit's explosive product-led growth into durable, high-value contracts. You'll inherit a talented GTM team and take them to the next level. What You'll Do Lead, coach, and develop a team of GTM Executives — running weekly pipeline reviews, deal strategy sessions, and 1:1s that accelerate rep performance. Help shape the enterprise sales playbook: ICP, discovery frameworks, upsell and closing motions Own the full sales cycle on strategic deals — from first call to signed expansion — modeling what great looks like for the team Forecast accurately and report pipeline health, conversion metrics, and deal velocity to exec leadership weekly Represent Replit at key industry events and with high-value prospects where executive presence accelerates deals Required Skills & Experience 7+ years in B2B SaaS sales, with at least 3 years managing quota-carrying AE teams Proven track record closing enterprise deals ($100K+ ACV) and exceeding team quota Experience selling developer tools, infrastructure, or technical platforms — you understand the engineering buyer and can go deep on technical value props Data-driven operator: comfortable in Salesforce (or similar CRM), can build and own a forecast Sharp communicator — equally effective in a board-level business case and a hands-on demo with a skeptical CTO Bonus Qualifications Experience at a PLG-driven company (Figma, Notion, Linear, Vercel, etc.) with a motion that bridges product usage to enterprise contracts Familiarity with AI coding tools, cloud IDEs, or develope

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role As a Product Engineer, you’ll take emerging ideas from concept to polished experiences. You’ll build sophisticated, intuitive user experiences while working across AI models, agentic workflows, and all parts of web infrastructure to ship complete products. The Goal: Build products that can define major new categories for Replit. You will combine the flexibility of software with the accessibility of presentations, spreadsheets, dashboards, and visual editors, enabling anyone to create powerful, interactive artifacts through natural language. The Audience: We build for the next generation of creators, knowledge workers, and high-leverage teams. Our users should be able to turn an idea, dataset, or business problem into a polished, editable, and shareable product just by themselves. Candidates who thrive here often have the product judgment, technical range, and ownership mindset associated with founders. This is a high-visibility role working closely with product leadership. How we work Structure: We operate as a collective of in-house technical founders, not narrowly specialized engineers. Initiatives are run by lean, autonomous teams built for velocity and technical leverage. Engineers maintain meaningful ownership over technical direction, product quality, and launch success, supported by Product and Design partners. Cadence: We work in focused three-week sprints, shipping quickly, observing real user behavior, and incorporating feedback into each iteration. We value decisive execution, thoughtful experimentation, and the ability to make progress without perfectly defined requirements. What you’ll do Own major product experiences from initial concept through design, implementation, launch, measurement,

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is investing seriously in paid media — TV, CTV, online video, out-of-home, audio, social, and search — and we need the person who makes that investment work. This role is the internal owner of our media program: you'll direct our external media agencies, pressure-test their plans, steward the budget, and hold every dollar accountable for reaching the right audiences on the right channels at the right time. You'll report to the VP of Marketing and act as the connective tissue between our brand and growth teams and our agency partners. This is not a hands-on-keyboard activation role. You won't be living in Ads Manager — you'll be the person who briefs the agency, challenges the channel mix, catches the pacing problem before it becomes a budget problem, and translates campaign performance into decisions leadership can act on. This is the right role if you've sat on the brand side (or want to move there from a media agency), you know what a great media plan looks like and what a lazy one looks like, and you get energy from being the sharpest media mind in the room without needing to touch the platforms yourself. What You'll Do Agency leadership: Serve as the primary day-to-day partner to our media agencies. Set strategy direction, write clear briefs, run planning cycles and QBRs, and hold partners accountable for performance, optimization, quality, and business results. Plan interrogation: Review and challenge agency recommendations across every channel — TV, CTV, OLV, OOH, audio, social, search, programmatic. Catch weak rationale, frequency saturation risks, and budget misallocations before plans get approved. Budget stewardship: Own media budget pacing, forecasting, authorizations, and reconciliatio

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast. Join us in our mission to empower the next generation of builders. We are seeking a Strategic Finance professional to join Replit's growing team in Foster City, CA. In this critical role, you'll work in a lean team supporting high-impact strategic and operational initiatives across the business to drive data-driven decision making. You’ll partner directly with executive leadership and the Board to align financial strategies with our ambitious growth objectives. This role reports to the Head of Finance. Roles & Responsibilities: You'll contribute to critical projects across three main core areas: Internal Strategic & Operational Initiatives Cross-Functional Partnership: Partner with Sales, Marketing, Support, Product, and Engineering teams to build financial models and analyses that drive organizational decision-making New product launches: Build and present financial models, business cases, and investment analyses for new product launches GTM Finance: Partner with go-to-market leadership to drive growth through sales capacity planning, funnel and pipeline analytics, pricing strategy and resource allocation Pricing & Packaging: Analyze pricing and packaging strategies using quantitative and qualitative frameworks to recommend optimal approaches Unit Economics: Recommend strategies that balance growth

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary enterprise demand and seeking an Enterprise Account Executive with strong communication skills to drive our hyper-growth. Candidates with Enterprise SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses both new client acquisition and existing customer support and retention, spanning all segments and geographies. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help enterprises realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valu

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Enterprise Marketing is responsible for driving B2B pipeline and revenue at Replit. The function owns the full enterprise go-to-market motion, from audience development and campaign strategy through to qualified pipeline delivery and sales handoff. It operates in close partnership with Sales, RevOps, Product Marketing, and an AI-driven paid media optimization team to move enterprise accounts through the buyer journey. A defining characteristic of Replit's enterprise motion is its PLG foundation. With millions of individual users already in the product, Enterprise Marketing is uniquely positioned to identify expansion signals and convert individual users into enterprise opportunities. Role The Senior Manager, Demand Generation is responsible for building and scaling Replit's enterprise demand generation function. The role owns B2B campaign strategy, ABM playbook development, funnel architecture, and pipeline accountability across the enterprise segment. Reporting to the Head of Enterprise Marketing, this role is the architect of Replit's enterprise campaign programs, defining who we target, what we say, and how we engage them across the buyer journey. Responsibilities Own enterprise pipeline generation through campaign strategy, audience development, and creative programs Partner with business leadership and finance to forecast pipeline targets, track performance, and present results in monthly and quarterly business reviews Build lead scoring frameworks, funnel definitions, and pipeline attribution models in partnership with RevOps Design and launch account-based marketing strategies targeting high-value enterprise accounts: account selection, engagement sequencing, and multi-touch campaign design Create repeatable cam

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is experiencing extraordinary demand and seeking an Account Executive with strong communication skills to drive our hyper-growth. Candidates with SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. This full-cycle sales position encompasses new client acquisition. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language. In this role you will: Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era Serve as the primary point of contact for prospects and customers, guiding them through the buying journey Conduct compelling product demonstrations and help realize the art of the possible by orchestrating non-engineering hackathons Articulate Replit's value proposition and align it with customers' business objectives Collaborate with product and engineering teams to ensure technical accuracy and successful delivery Prepare tailored quotes and skillfully negotiate deals Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot) Foster strong relationships with existing clients while identifying opportunities for expanded adoption Optimize customers' use of the Replit platform through ongoing collaboration and support Gather and communicate valuable customer feedback, championing their interests within Replit Required skills and experience: Experience in AE or SE/technical sa