Business Systems Manager Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our Sales Development organization is at the heart of Fin's growth, serving as both the talent pipeline and revenue engine. We identify and engage new Small Business and Mid-Market customers across EMEA, guiding them through the early stages of the sales process. This team also serves as the foundation for future careers across our Go-to-Market organization. At Fin, we are customer-obsessed and committed to helping businesses create perfect customer experiences by embracing a human + AI approach. We value a balanced strategy that combines working hard and working smart. By leveraging effort, data, strategy, and innovation, we consistently optimize outcomes, improve sales performance, and achieve ambitious goals. Our people are central to everything we do. As a BDR Manager, you'll have the opportunity to shape future sales talent, influence how we scale our business, and play a key role in building one of the industry's leading AI-powered Sales Development organizat

About the Team Product Partnerships sits within the Enterprise Sales organization and is responsible for the strategic vision, acquisition, management, and growth of DoorDash’s partnerships with all the merchant, restaurant technology, and advertiser technology providers. Given the scale and complexity of our key partners, this team is a critical component of DoorDash’s growth and success in every market we operate in. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role We are looking for a Manager, Ecosystem Partnerships & Initiatives, to shape how we identify, structure, and scale our most important partner relationships across our Digital Commerce Platform. This role sits at the intersection of strategy, go-to-market, deals, product, and business operations, and will be a key thought partner to the Enterprise and GM leadership teams. You will own the operating system for the partnerships org: defining partner categories and partnership strategy; building frameworks for when to partner, build, or buy; driving cross-functional alignment (Product, Sales, Finance, Legal, Ops); and ensuring our deals are structured for long-term value and operational success. You will also own and drive the rhythm of the business, bringing structure and rigor to the lean, high-impact product partnerships team. This is a high-visibility, high-ownership role suited for someone who is equally comfortable building models in Excel/Sheets, creating exec-ready narratives, and working shoulder-to-shoulder with partner managers to land and scal

The Opportunity Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting. We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it. This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against. You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations) and the engineering/IT teams who build and maintain the platform. We are looking to speak to candidates who are based anywhere in the US for our hybrid working model. What You'll Do Own the vision and strategy Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders. Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations, and field/partner-facing teams. Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform ev

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Support Manager (DSM) to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Your Responsibilities: Serve as the primary point of contact for clients post go-live support, managing inbound support requests and ensuring timely, high-quality resolutions Leverage deep knowledge of financial institution operations to diagnose issues at the root cause level — not just the surface Partner with clients to understand their regulatory environment, core system configurations, and operational workflows in order to recommend solutions that truly fit their needs Maintain accurate records of all client interactions, escalating issues to engineering or product teams as needed Identify patterns in support requests and proactively surface product feedback and client insights to internal teams Leverage AI tools to streamline and optimize day-to-day responsibilities Contribute to the development of help articles, training materials, and client-facing documentation Need-to-Haves: Experience working at a bank or credit union — you know what a core system is, you understand regulatory requirements, and you can speak your clients' language A natural curiosity to dig past the surface-level problem and uncover what clients actually need Strong written and verbal communication skills with a client-first mindset Ability to manage multiple open issues simultaneously without dropping the ball Comfort working in a fast-paced, early-stage startup environment where the playbook is sti

The Team + The Role Pendo's People team connects business strategy to the people systems, decisions, and leadership practices that help the company scale. The team partners across the business to build an organization that attracts, develops, and retains builders while moving with speed, clarity, and sound judgment. The Director, People Partner GTM owns the people agenda for Pendo's Revenue and Marketing organization. This role leads a small global team of People Partners, carries a direct client portfolio, partners closely with GTM leadership, and drives workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business. This role is based in our Raleigh office. What this looks like day-to-day People strategy: Translate Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization. Anticipate the people implications of business decisions, bring a clear point of view on priorities and sequencing, and turn strategy into visible action. Team leadership: Lead a small, globally distributed team of People Partners supporting Revenue and Marketing. Set priorities, coach team members, maintain consistency across markets, and own the senior relationships and overall performance of the GTM People Partner function. Workforce planning and hiring: Lead forward-looking workforce planning for the GTM organization by anticipating headcount needs, identifying leverage roles, and helping the business hire ahead of demand. Partner with Talent Acquisition on pipeline health, position management, and org design decisions that affect how and when roles are filled. Succession and organizational design: Build and maintain succession plans for critical GTM roles, ensuring gaps are documented, assigned, and actively addressed. Partner with GTM leaders on team structure, span of control, career frameworks, role design, promotions, and mobility decisions as the business scales. Talent develo

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. We are looking for an experienced senior partnerships leader to manage and develop our AMER distribution partnerships team while personally owning Figma's most strategically complex global alliances - including our relationships with global system integrators and high-priority service partners. This is a player/coach role: you will both lead and develop a team of Distribution Partner Managers and personally own the execution of Figma's most important and complex GTM partner relationships. You will build partner program playbooks, establish engagement frameworks, and help define the future of the distribution partnerships function as Figma continues to scale globally. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, develop, and manage a team of 2 to 3 Distribution Partner Managers across North America (this may grow over time based on results and quantifiable impact); provide consistent coaching, clear goal-setting, and formal performance management Personally own and manage complex partner relationships with large services organizations (such as global SIs, major agencies, and consulting firms); includes executive-level engagement, mutual success planning, and driving positive post-sale outcomes / partner-influenced revenue Build program playbooks, partner e

Job Title: Learning & Training About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Key Responsibilities Develop and deliver the Workstream 2 training and communications plan. Assess stakeholder impacts and identify training needs across roles, functions and regions. Create clear training materials, process guidance, communications and leadership briefings. Coordinate delivery through virtual, classroom and digital learning channels. Support communications relating to new TPRM roles, processes, governance, controls and systems. Work with subject-matter experts to ensure content is accurate, consistent and aligned with the Target Operating Model. Track training completion, engagement, feedback and r

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building a centralized Pricing, Yield & Compensation function to bring rigor and visibility to how we price inventory, manage programmatic performance, and compensate our Ads and Lyft Business sellers. This is a high-visibility, cross-functional role sitting within the MBA StratOps function and touching Finance, Analytics, Sales, and Accounting daily. The Manager, Pricing, Yield & Sales Compensation will own three interconnected functions: setting and managing CPM floors, rate cards, and margin targets for our direct-sold advertising inventory; overseeing the performance and economics of our Audience Extension managed service; and partnering with Analytics and Accounting to design, calculate, and administer commissions and compensation for sellers across Lyft Ads and Lyft Business. This role requires an operator who is equally comfortable pulling margin reports, running a compensation calculation model, and holding a vendor accountable to a floor price. Responsibilities: Direct Inventory Pricing & Yield Management: Own the Lyft Ads rate card strategy across all direct-sold formats (display, in-app, sponsored placements) and enforce pricing discipline through the order management system, Boostr. Set and manage CPM floors and pricing tiers, and partner with Sales and Ad Ops to evaluate custom deal structures and non-standard pricing requests against margin thresholds. Monitor sellthrough, utilization, and margin by product line, and surface risks and opportunities in weekly and monthly yield reviews. Managed Service Performance Oversight: Serve as the internal owner of our vendor led Audience Extension managed service performance, holding the vendor accountable to agreed CPM targets, margin commitments, and delivery standards. Conduct regular performance reviews of Vendor campaigns,

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: 6+ years of relevant experience in Apps Development or systems analysis role Extensive exp

Lead - Integrated Management System (IMS) is responsible for the strategic development, implementation, and continuous enhancement of the Integrated Management System. This role ensures that IMS effectively integrates various management standards and frameworks, such as quality, environmental, and occupational health and safety systems. The Lead will focus on ensuring comprehensive compliance with industry standards, optimizing system performance, and driving operational efficiency through regular audits, process improvements, and stakeholder engagement. Source: Adani Group | Job ID: 57102

DR ASHWANI KUMAR VIJ : have been retained by a Professionally managed and fast growing Organisation marketing a wide range of Sophisticated Health, Fitness and Sports Equipment on National Level to select 1 Business Head-Sales and Marketing. Job Description / Experience / Qualification Desired : MBA From Premium Institute Background is required. -10-12 Year of relevant experience, preferably with sales and marketing of high value Health and Fitness Products / Electronics and Consumer Durables / Office Automation Products and Systems. -The main objective of the role is to liaison with existing business units to consistently deliver sales target. -The role directly reports to the Director/CEO of the company and will be involved in key strategic decisions for the brand including global expansion, domestic revenue streams, and overall business strategy. -The role entails constant coordination and representation in the Indian as well as overseas markets. We are looking for a hands-on person who is willing to look beyond a customary desk. Key Result Areas ( KRA) - · Directly oversee existing business units across · Execute (along with team) sales/revenue streams · Act in an advisory capacity to parallel revenue streams · Build and Maintain sales team by recruiting, selecting, orienting, and training employees. · Maintain sales team job results by counseling and disciplining employees; planning, monitoring, and appraising job results Excellent Salary Package would be offered to the right candidate. Age Desired Between 30 to 35 Years. Result oriented Female Professionals having relevant Sales, Marketing and Business Development experience can be considered in exceptional cases. Those who have applied earlier need not apply again please. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the centre of how we monetise that vision.This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk. As a Senior Deal Desk Manager, you’ll act as player/coach with a view to progress into a people manager role to lead our International Deal Desk team. You will act as the senior strategic advisor on our most complex international deals and operate with real autonomy — given clear guardrails, but trusted to make the call. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast. As a Senior Deal Desk Manager, you will: Support Amplitude’s International Deal Desk team — supporting with hiring, coaching, and setting the bar for how the team partners with Sales, Finance, and Legal Own deal strategy for complex, high-risk international deals, advising Sales leadership on pricing, packaging, contract terms, and negotiation strategy — including setting precedent where policy doesn’t yet exist Review and approve complex non-standard transactions end-to-end, ensuring approvals align with revenue recognition, legal, and operational policy Act as the connective tissue across Sales, Legal, Finance, RevOps, and Accounting, resolving disagreements and driving alignment across time zones Scale the Quote to Order process — codifying best practices and driving adoption of AI tools and automation across the team You'll be a great addition to the team if: You’re genuinely comfortable operating in ambiguity as the senior decision-maker on the ground. You thrive in a fast-paced environment with high-stakes deals that require creative thinking and sound judgment. You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line whe

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What is the opportunity? Are you ready to lead the charge in AI-driven customer service? As a Scale Relationship Manager, you will be a key member of the team leading the growth of our existing business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Build relationships with Intercom’s scaled business customers ensuring revenue growth and customer retention Work with current customers to understand t

The ESG Analyst in a copper business plays a crucial role in collecting, analyzing, and reporting data related to environmental, social, and governance (ESG) metrics. This position supports the implementation of the Environmental Management System (EMS), ensures compliance with regulatory standards, and contributes to sustainability reports and governance frameworks. The role involves collaborating across departments to gather key performance data and prepare comprehensive ESG reports to support decision-making at the organizational level. Source: Adani Group | Job ID: 49039

Within Infrastructure Management Team the candidate is acting as single point of contacts for all business requirements linked to the Cloud. He/she is responsible for understanding current and future customer demand for services. He is preparing the CAB (change advisory board) The candidate must have significant experience in Cloud / SAAS / PAAS / Infrastructure / system integration/migration. Address: No.110/1 M Krishnappa Layout Lalbagh Road Facility: SBS IS&T Global SA SA Qualification: Graduate Experience: 10 - 15 years Source: Sodexo India | Job Code: IJP561563