Care Management Specialist Jobs

About the Team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products. About the Role We are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. In this role, you will: Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end Talk to users to understand their problems and design solutions to address them Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products Optimize applications for speed and scale Create a diverse and inclusive culture that makes all feel welcome. Your background looks something like: Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 0-1 years of experience in software engineering or a relevant field Proficiency with JavaScript, React, and some backend languages (we use Python) Some experience with relational databases like Postgres/MySQL Interest in AI/ML (direct experience not required) Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadl

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States. In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory.. We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As an Account Executive, you will : Drive net-new

About the Team OpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering. Our goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center. About the Role We’re hiring a Research Engineer to help OpenAI models solve chip-design problems through reinforcement learning, tool use, and evaluation. You’ll own experiments from the initial idea through implementation and analysis. That means building environments and evaluations, running training, investigating failures, and using the results to decide what to try next. You’ll also build the software needed to make those experiments reliable and reproducible. We value strong coding fundamentals, careful experimental judgment, and the ability to make progress independently. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists. In this role, you will: Build RL environments and evaluations for tasks such as RTL generation, design verification, and physical design optimization. Develop and test approaches that help models use chip-design tools and improve power, performance, and area while preserving correctness. Design experiments, establish baselines, and measure whether improvements hold up on new tasks and designs. Investigate failures across model behavior, rewards, evaluation tools, and experiment infrastructure. Improve iteration speed through better tooling, faster evaluations, and proxy rewards that reflect the outcomes we care about. Turn successful experiments into reusable research code and training workflows, working closely with researchers and engineers. You might thrive in this ro

About PostHog We equip every developer to build successful products . We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including a built-in data warehouse , a customer data platform , and Max AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are messaging, customer analytics, ai task creation and coding based on customer data, logs and support analytics. Our values are not a poster on the wall full of aspiration. They’ve come from how we really work, day in day out. PostHog is open source product led, and a default alive company that is well funded. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams – autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication – PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days , and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ev

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Team Product Platform builds and owns the shared foundations the rest of Replit is built on, spanning the full stack so every other team can ship features safely and quickly. Identity & Authorization defines how people, agents, sandboxes, and services prove who they are and what they can do. These systems protect critical product and service interactions across Replit's web product, Agent, enterprise controls, and internal services. Our work is high-leverage and horizontal: when identity and policy are clear, reliable, and easy to adopt, every other team can move faster without rebuilding security controls. We are a small, collaborative team that values curiosity and clear thinking over pedigree, and we work in the open by bringing each other the problem rather than just the request. We care more about how you reason and build than the route you took to get here. About the Role As a Software Engineer , you will design, build, and operate the identity and authorization systems that protect critical interactions on Replit, including Agent acting on behalf of a user or holding their own identity. The work is guided by a few simple questions: Can every protected request prove which workload made it, which principal it represents, and who is acting on that principal's behalf? Can product teams express policy once and trust the same decision across web, mobile, Agent, and internal services? Can enterprise administrators control who can access each workspace, app, connector, and Agent capability without navigating a permission maze as well as having a legible ledger of decisions? Can Agent act for a user across long-running and durable work without receiving broad or long-lived credentials? Are identity and auth

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for experienced backend software engineers to join our claims tech engineering team. Our vision is to tangibly reduce risk on the Lyft platform, and by extension reduce insurance cost. Our team is dedicated to centralizing the entire claims operation onto a unified risk platform. This consolidation of data, workflows, and communications aims to foster proactive measures, enhance efficiency, ensure consistency, and provide valuable insights. These efforts are designed to effectively reduce claims costs as Lyft's operations expand. Additionally, our team is responsible for maintaining robust relationships with our third-party insurance partners, guaranteeing timely, proactive, and precise sharing of claim data. Responsibilities: Write well-crafted, well-tested, readable, maintainable code Own feature from product spec to successful high quality development, deployment and maintenance Participate in code reviews to ensure code quality and distribute knowledge Respond to external questions and requests. Unblock, support and communicate with stakeholders to achieve results Experience: 3+ years of relevant professional experience Experience with object-oriented programming Experience in distributed systems Experience working with databases, relational or NoSQL Write clear, scalable and clear design documentation Design, build and improve a set of team owned components Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog makes products self-driving . It's the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Desktop , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change wh

About the Team The ChatGPT Library team is building the place where people can save, organize, rediscover, and build on the content they create with ChatGPT. Our goal is to make ChatGPT more useful over time by helping users seamlessly return to important files, images, conversations, and other content across their devices. The team works at the intersection of product engineering, design, and AI research to create intuitive, personalized experiences that make users’ content easy to find and act on. On Android, we are focused on delivering fast, reliable, and deeply native experiences that put a user’s evolving body of work at their fingertips. About the Role We are looking for a senior Android engineer to help build the future of ChatGPT Library on mobile. You will own high-impact product experiences across the Android stack, shaping how millions of people save, organize, discover, and interact with their content in ChatGPT. In this role, you will: Build and ship new Android experiences that help users easily access, organize, and build on the content they create with ChatGPT. Own features end to end—from early product exploration and technical design through implementation, experimentation, launch, and iteration. Develop scalable, maintainable foundations that allow Libraries experiences to evolve quickly as new AI capabilities emerge. Improve the architecture, performance, reliability, and responsiveness of content-rich experiences across a wide range of Android devices. Thoughtfully integrate Android platform capabilities to create experiences that feel intuitive and native to mobile. Partner closely with product, design, research, data science, and engineering teams to translate emerging AI capabilities into useful, polished products. Help establish technical direction and raise the quality bar for Android development across the team. How We Work We care deeply about building products that are intuitive, useful, and trustworthy. We move quickly from ideas to wo

Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments Write in Go, Java, Rust or C++, amongst other languages Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components Own meaningful parts of our service, have an impact, grow with the company Who You Are: You have a BS/MS/PhD in a scientific field or equivalent experience You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) You have been exposed to working on problems (high durability / low latency /…) You can get down to the low-level when needed You care about simple designs and performance You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you

About the Team The Industrial Security team enables OpenAI’s classified and national security work by building secure, compliant programs that support government customers and protect sensitive information. Within Industrial Security, the Personnel Security function ensures employees have the clearances, accesses, briefings, and government approvals required to support classified programs. We work closely with employees, program teams, government customers, and partners across Security, People, Recruiting, Legal, IT, and Facilities to make complex security processes accurate, timely, and understandable. About the Role As a Personnel Security Specialist, you will own the day-to-day personnel security operations that allow OpenAI employees to support classified government work. You will manage clearance and access requests, maintain government-system records, coordinate visits and briefings, support onboarding and offboarding, and guide employees through sensitive security requirements with discretion and care. We’re looking for a hands-on security professional who can independently manage a high-volume operational queue, keep cases and records organized, recognize when issues require escalation, and improve the processes behind the work. This role offers the opportunity to help build a modern personnel security function that supports important national security programs while delivering a thoughtful, responsive employee experience. This role is based in San Francisco, CA, or Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Additional onsite presence and occasional travel may be required based on classified program and government customer needs. In this role, you will: Own the daily personnel security workload from intake through completion, including clearance verification, access nominations, visit requests, onboarding, offboarding, briefings, and reporting actions. Process and track pe

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

We’re looking for an Account Intelligence & Outbound Specialist to help us create meaningful outbound engagement and pipeline opportunities across priority global strategic accounts. You’ll use Talkwalker insights, market signals, account research and hands-on outbound to build commercially relevant, account specific-outbound that creates movement in the accounts that matter most by identifying the right people, moments and messages to activate complex enterprise accounts working alongside two Global Strategic Account Managers. You will be reporting to the Director, Outbound Strategy. Please note that the role may include 10% of travel to events; other Hootsuite offices, etc. WHAT YOU’LL DO: Conduct deep research across priority global strategic accounts to understand their business context, market environment, brand activity, audience sentiment, competitive landscape and relevant commercial signals. Leverage Talkwalker insights, social listening, news, campaign activity, reputation signals and account history to identify timely and relevant reasons to engage prospective customers. Identify and map complex buying groups, decision-makers, influencers and stakeholders across global strategic accounts, including marketing, communications, social media, insights, customer care, digital, analytics, procurement, legal, security, Data Privacy, regional teams and executive leadership. Design and execute insight-led, account-specific outbound strategies across email, phone, LinkedIn and other relevant channels, using commercial relevance rather than generic product messaging. Develop high-value account intelligence assets including signal summaries, one-page account memos, Talkwalker insight snapshots, competitor views, pre-mortems, executive questions and buying-group maps to support strategic account activation. Act as a strategic partner to Global Strategic & Principal Account Executives by jointly prioritizing accounts, align on account strategy, and deter

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design

The Applied AI team designs and builds algorithmically driven features in the Datadog app. We work across a range of applications, primarily focusing on analysis on streaming data such as anomaly detection, error outliers and faulty deployment analysis. As an Applied Scientist you will work on building models and algorithms for machine learning powered features within the Datadog platform. You will work closely with our engineering and product partners to explore, build, scale and deliver these features that we incubate within the Applied AI team. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design solutions for our different use cases. You will research and benchmark relevant algorithms to find the best fit for our use-cases Leverage machine learning algorithms and statistical techniques to build new scalable product features Develop, deploy and monitor new and existing features to production Participate in our journal club by reading and presenting the latest academic research papers to the team Explore, analyze and tell the story behind high volumes of data flowing through Datadog systems Maintain and monitor the models, services and infrastructure owned by your team Participate in your team’s on-call rotation Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering, Machine Learning or related scientific field or equivalent experience You have experience working with high-scale systems and datasets including building models, applying machine learning to real business problems, and writing production data pipelines You can explain complex ideas and algorithms to non-technical audiences You care about code simplicity and performa

We’re looking for a designer whose first love is graphic design. Someone who obsesses over typography, layouts, grids, colour, hierarchy and visual storytelling—and understands that every design decision should communicate something meaningful. If you spend your free time exploring new design styles, experimenting with AI tools, or analysing why a brand works, we’d love to meet you. What You’ll Do * Design brand identities and visual systems — logos, guidelines, brand assets, internal office branding -built to scale across touchpoints. * Create presentations, websites, social media creatives, product campaigns and marketing collateral. * Collaborate closely with Creative Directors, Writers, Strategists and Developers. * Present design rationale with confidence rather than relying on personal taste. * Maintain exceptional attention to detail across every deliverable. * Experiment with AI-assisted design workflows and help improve how the team works. What We’re Looking For * 4–6 years of experience, preferably in a branding or design studio. * A portfolio demonstrating strong graphic design fundamentals. * Excellent understanding of typography, layout, composition and visual hierarchy. * Strong interest in branding, communication design and storytelling. * Experience working in small, collaborative teams where ownership matters. * Comfortable receiving feedback and iterating quickly. * Curious, humble and constantly learning. * An AI enthusiast who actively experiments with emerging creative tools and workflows. * Experience with Figma, Adobe Creative Suite and AI tools like ChatGPT, Midjourney, Ideogram, Framer AI or similar. Bonus Points * Experience designing responsive websites & branding. * Motion design or animation skills. Culture Fit You’ll thrive here if you: * Care deeply about great design. * Love discussing ideas as much as creating visuals. * Enjoy working with small, highly collaborative teams. * Believe AI is making designers more powerful—not replacin