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Active12mo ago

Staff Product Engineer

Fin·📍 Berlin, Germany

Employment

FULL TIME

Work mode

On-site

Experience

2+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, b

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About this listing

  • Listed from a Greenhouse careers board
  • Posted 29 Oct 2025

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What they are looking for

Skills & requirements

python →ai →ruby →go →excel →hr →

Qualification

Great people are effective and learn what we use quickly (or introduce us to better ways of working) You will have experience with Distributed systems 2+ years of experience as the primary technical leader for a team Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users

Department · Engineering

Hiring company

Fin

Finance & Banking

The OS for cross-border payments. One network. Direct connections. No middlemen.

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