Case Management Analyst Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a great time to join the WEMEA Solution Engineering team in a role that will see exponential growth in the coming years. This team values collaboration, flexibility and has a strong emphasis on continued learning and development. We’re looking for a Senior Manager to lead our Solution Engineering team in IMETA located in Dublin. As a Senior Manager, Solution Engineering you would… Manage a team of multiple talented Solution Engineers across multiple regions. 40% travel expected Primary Location in Dublin Provide coaching and development to your team ensuring professional growth and career development. Build effective relationships with cross functional leaders such as Sales, Marketing, Customer Success and more. Partner with HR, Finance and Operations to look at skills gaps, workforce planning and budget alignment. Partner with Recruitment to build best in class hiring plans and go to market strategies. Interview, assess, conduct case studies and navigate offers to secure the best talent for Okta. Collaborate with your Manager peers around best practice, market trends, employee internal moves and the overall functions strategy to support the team as they scale. Still remain hands on and be able to support your team with technical questions. Act as an ambassador for your team with the Product functions to deliver feedback from the field. We are looking for experience… 3 years or more experience managing high

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is looking for a talented Staff Product Designer (you!) who shares our passion for bringing simple, yet powerful product experiences to our enterprise admins. At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users, but to ask, “what more can we make possible?” Which is where you come in! ​​As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. Finer print You will lead user experience strategy and execution for our Okta Research & Development (ORD) business unit. Specifically, ORD will solve every identity use case at work – for all types of people (employees, business partners, contra

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Description Okta’s Auth0 is an easy to implement, adaptable authentication and authorization platform. We make everyone’s login experience awesome. If you are a problem solver who wants to make this login experience even better, then look no further - Okta Auth0 B2C Authentication domain is where you want to be. Our domain’s mission is to provide a simple, secure, standards-compliant and delightful authentication experience for both end users and developers. We work with NodeJS, React, golang, Swift, Java / Kotlin, Postgres/MongoDB databases and our services run on both AWS and Azure. Our tech stack continues to evolve and expand to new technologies and trends. We are proponents of using the right tools for the job. We are looking for an engineer who leverages AI coding assistants (e.g., GitHub Copilot, Google Gemini, Claude) to accelerate the software development lifecycle without compromising security. You should be proficient in using LLMs for rapid prototyping, boilerplate generation, and complex refactoring , effectively cutting down development time. Crucially, you must possess the judgment to audit, debug, and secure AI-generated code, ensuring it meets our strict authentication standards. You will use AI not just to write code, but to generate comprehensive unit tests, document systems, and simulate edge-case scenarios in our auth flows. As a member of the Native Apps team you will: Be a part of fast paced, agile team comprising of engineers, a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking a Vice President, Engineering - Authentication for the Auth0 Product Unit to lead a large, globally distributed engineering organization. You will report to the Auth0 Product Unit SVP of Engineering. This technical leadership role is responsible for delivering on Authentication's mission: seamless, secure, and scalable login experiences with robust extensibility for both B2B and B2C customers. Your teams own the core engine that authenticates billions of requests, the developer tools that make integration seamless, the extensibility capabilities that allow customers to tailor Auth0 to meet the demands of any use case, and the pioneering frameworks that allow AI Agents to operate securely in a zero-trust world. What You Will Do: Work closely with our Engineering managers, Directors, and SVP of Engineering to help scale our Engineering Organization to meet our customer and product needs. Lead, mentor and coach a mix of new and seasoned engineering managers running widely distributed teams. Work closely with Product & Design to build the next generation of Identity products. Provide operational excellence and implement proc

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Litigation team manages Coinbase's litigation risks across the globe. As a Litigation Paralegal, you'll support our regulatory and consumer litigation teams, with a particular focus on processing civil subpoenas, summons, garnishments, levies, account freezes, and other third-party legal requests. You'll also provide support across customer arbitrations and litigation matters while helping the team maintain accurate, efficient processes in a fast-moving environment. What you'll do: Process and coordinate timely and accurate responses to domestic and international subpoenas, summons, levies, liens, bankruptcies, garnishments, letters from counsel, and other civil third-party requests. Communicate with opposing counsel and government agencies regarding third-party requests, partnering with attorneys and senior team members to resolve questions and escalate complex matters as needed. Assist with preparing and filing pleadings and other case materials, and provide paralegal support for active litigation and arbitration matters in state and federal court. Maintain accurate matter records, track deadlines, and manage a high volume of concurrent legal requests and litigation matters across multiple jurisdictions. Identify opportunities to improve day-to-day litigation workflows and contribute to process improvements that increase team efficiency and accuracy. Support br

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable Coinbase to meet global BSA/AML and related regulatory obligations at scale, partnering with Compliance, Product, and Engineering to ensure monitoring and investigative controls are effective, measurable, and auditable. You'll build and own end-to-end data pipelines that power compliance detection and decisioning, improving signal quality, defining control performance measurement, and creating scalable tooling that makes compliance data easier to trust and use. What you'll do: Build and maintain curated datasets and data models (e.g., case, alert, entity, transaction, and risk features) that power compliance controls across Transaction Monitoring, EDD/KYC, and Screening systems. Own data quality for compliance datasets by implementing validation checks, monitoring, lineage tracking, and documentation to ensure outputs are accurate, complete, and audit-ready. Partner with cross-functional engineering teams and Compliance stakeholders to close upstream data gaps, standardize instrumentation, and translate control requirements into scalable data structures and feature sets. Drive detection signal quality improvements by analyzing detection outputs, identifying opportunities to reduce non-act

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Product Marketing Manager to own enterprise and B2B product marketing for Base , focused on financial markets. The Base Marketing team drives adoption of Base as the default chain for enterprises building onchain. You'll set the go-to-market strategy for institutional use cases, build the proof engine that turns enterprise wins into pipeline, and lead the launches that position Base as the infrastructure layer for onchain trading, lending, and tokenization. What you'll do: Own the enterprise GTM roadmap for Base financial markets, including positioning, messaging, segmentation, and launch strategy across institutional use cases (trading, lending, tokenization). Build a repeatable enterprise proof engine: written case studies, sales-enablement collateral, solution briefs, and flagship video content mapped to priority customer profiles. Lead cross-functional launches with Product, BD, CDP, DevRel, Comms, Legal, and Compliance, translating complex and regulated capabilities into clear narratives for business buyers. Drive competitive and market intelligence for enterprise crypto, bringing the voice of the enterprise customer into the product roadmap. Define and report the metrics that matter - pipeline influence, partner amplification, launch performance, and adoption - then optimize against them. Shape the working model for Base's enterprise marke

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core philosophy is to empower developers to self-serve rather than be bottlenecked by a central quality team. We believe that by creating smart, automated tooling, we can eliminate common roadblocks, making developers happier and more productive. The Rider Quality team is focused on elevating quality, testing, and accessibility across our mobile platforms. We are currently shifting our strategy to heavily leverage automation and AI to revolutionize how we approach testing. We're not doing traditional QA - we're building the future of quality engineering. This is a chance to step into a Senior role where you won't just write code; you'll design systems that define how hundreds of engineers deliver product faster, happier, and with fewer bugs. We are fundamentally shifting away from manual processes and existing automation frameworks that struggle to keep up, betting heavily on Artificial Intelligence and agentic frameworks to drive a massive "shift left" in our organization. Success in this role is measured by tangible impact, including increased developer satisfaction, engineering hours saved, and bugs/incidents avoided in production. We are seeking a highly skilled and innovative Senior Software Engineer to join our team. You will be instrumental in building the next generation of our quality assurance platform. You will be responsible for designing and developing advanced AI-powered tooling for test case generation, review, and execution. Your work will directly impact our ability to provide fast, actionable feedback to developers, "shifting left" to ensure quality from the earliest stages of development. You will play a key role in integrating these tools into our existing developer workflows, ensuring seamless adoption and maximum impact. We are looking for someone with a strong background in

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s public policy campaign team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the region, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules. The Difference You Will Make: Airbnb’s Public Policy team aims to work closely with politicians, regulators, and the broader public to introduce them to Airbnb, highlight the significant social and economic contribution our business makes to local areas and its residents, and showcase best practices

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and in Portuguese, spoken and written . The Difference You Will Make: The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English, spoken and written. The Difference You Will Make: The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of t

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Quality Platform team is at the heart of Airbnb’s mission to deliver a seamless, high-quality experience for millions of hosts and guests. We don’t just find bugs — we build the systems that prevent them. Our team sits at the intersection of Quality Engineering, Infrastructure, and Applied AI . We are evolving how software quality is built by integrating LLMs, intelligent automation, and data-driven systems into the testing lifecycle. You will join a high-impact group of engineers focused on building AI-powered quality systems that scale across one of the world’s most complex codebases. The Difference You Will Make As a Software Engineer , you will play a key role in building and evolving AI-native quality workflows across Airbnb. You will design systems that apply AI directly to the testing lifecycle , helping developers and quality engineers build, validate, and ship high-quality software at scale. In this role, you will: Build AI Agents for the Testing Lifecycle: Design and implement AI agents that support developers and quality engineers across the testing lifecycle — from test case generation and evolution to automation and maintaining test coverage as the codebase changes. Advance AI-Native Quality: Move beyond traditional automation by building systems that continuously adapt test coverage based on code changes and system behavior. Improve Developer and QE Productivity: Identify bottlenecks in testing and CI/CD workflows, and solve them through intelligent automation that reduces manual effort and accelerates feedback loops. Integrate AI into Engineering Workflows: E

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Startup Account Executive team within our New Business Sales function and is responsible for closing net-new accounts for Stripe. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you'll do As a Startup Account Executive at Stripe, you'll drive future growth by building relationships with founders of the fastest-growing venture-backed companies. You'll manage inbound leads and the full sales cycle through onboarding, turning them into happy Stripe users. Responsibilities Identify high-potential prospective startups and use effective prospecting strategies to generate leads that drive net-new revenue growth in your territory Develop and implement scaled sales strategies for acquiring new customers and driving adoption of Stripe products across new accounts Identify and understand users' pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Work cross-functionally to solve user pain points and improve our product to better serve new customer needs Attend startup events across ANZ Lead and contribute to team projects to develop and refine our sales process, including engaging with accelerators and VC firms Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet