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Case Picker Jobs

514 active opportunities · Updated for October 2026

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Humana
📍 United States• Remote
10 days ago

Become a part of our caring community The Grievances and Appeals Representative 4 role in the Internal Review Team is responsible for managing appeal denials, by reviewing clinical documentation, determining whether further action is needed, and validating final determinations in coordination with clinical and internal Humana partners. Key Responsibilities: Manage Level 1 appeal cases , ensuring accuracy, completeness, and compliance with CMS requirements Review clinical documentation to support appeal determinations and escalation decisions Coordinate with clinical teams and internal partners to finalize appeal outcomes Investigate and resolve member and provider issues with a focus on timely resolution Maintain high productivity and quality standards in a production-driven environment Ensure strict adherence to confidentiality and compliance regulations Independently prioritize and manage multiple high-volume case assignments Proactively embraces change and supports smooth transitions in a dynamic work environment Use your skills to make an impact Required Qualifications: 1+ year of grievance & appeals and/or customer service experience Strong data entry skills Proficiency in Microsoft Office Applications Experience in a production-driven environment Experience prioritizing and delivering multiple assignments Strong commitment to confidentiality and high-quality results Preferred Qualifications: Associate's or Bachelor's degree 2–4 years of grievance and appeals experience Medical claims processing experience Previous inbound call center experience Experience wi

REMOTErecruitmentcustomer service
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Nvidia
📍 Santa Clara, United States
10 days ago

NVIDIA's Silicon Co-design Group (SCG) sits at a rare intersection: we own the full product development lifecycle, from early architecture definition through silicon bringup to product release. Our ArchDev team is the hub for silicon and system-level feature development, driving tradeoff analysis, system integration, and POR alignment across the entire organization. If you want to see your work go from whiteboard to world-class silicon, this is where that happens. What You'll Be Doing: Architect and integrate system-level performance and power management features, controllers, and policies to optimize product efficiency across datacenter and client products . Build feature roadmaps to address low-power, low-noise, and performance-per-watt product needs through prototyping, use-case analysis, and cost/benefit trade-offs. Partner with architecture, ASIC, board/platform, software/firmware, and marketing teams to drive design decisions and debug complex issues. Track industry trends and market needs and translate them into forward-looking roadmaps that keep NVIDIA's products ahead of the curve. Lead debug efforts, develop workarounds, and support bringup , validation, manufacturing, and customer escalations. What We Need to See: <

pythonlinuxai
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10 days ago

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATIN

recruitmentHR
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10 days ago

Work Flexibility: Field-based Stryker Position Title: Upper Extremities Sales Associate What you will do The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker. Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality. Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs. Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship. Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses. Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors. Perform field calls for the account(s) and assigned territory. Assist in the implementation of new sales plans and effective mark

customer service
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Work Flexibility: Field-based Overview As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate, and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best practices that define world-class clinical support. This role requires adaptability, steady composure, and strong problem-solving in a fast-paced surgical environment. Because patients’ needs don’t follow business hours, you will also participate in on-call coverage, including evenings, weekends, and holidays, to ensure uninterrupted support for urgent cases and time-sensitive customer needs. What You Will Do Gain competency in solo case coverage for manual and robotic procedures through hands-on training. Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software. Support full case preparation, including instrumentation checks, equipment setup, and OR readiness. Troubleshoot technical issues confidently and efficiently in the operating room. Learn and supp

logistics
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10 days ago

Work Flexibility: Hybrid As a Portfolio Manager on Stryker’s Knee team , you will help shape the future of the Partial Knee portfolio by identifying customer needs, supporting new product development, and building the business case for commercialization. You’ll leverage research, market intelligence, and cross-functional collaboration to bring forward-thinking strategies to life and support our mission of moving patient lives. What you will do: Develop portfolio and product strategies by translating customer, patient, and market insights into compelling value propositions and growth opportunities. Leverage qualitative and quantitative market research, Voice of Customer (VOC), competitive intelligence, and third-party data to identify customer needs, industry trends, and market opportunities. Partner cross-functionally throughout the New Product Development (NPD) process , helping advance new products from concept through commercialization. Build financial business cases and ROI models to evaluate new product opportunities and support investment decisions. Develop market assessments, volume forecasts, and commercialization strategies grounded in market dynamics, customer insights, risk, and uncertainty. Partner with Product Marketing to develop go-to-market and product launch strategies for new products. Identify opportunities for customer acquisition, retention, market expansion, and portfolio growth , evaluating the financial tradeoffs associated with each. Partner with Clinical Affairs and Product Marketing to develop clinical evidence, publication, and messaging strategies that support portfolio objectives. Lead Product Lifecycle Ma

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10 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Privileged Access Management (PAM) is an identity-centric approach to a common and critical privileged access use case. Our elegant Zero Trust architecture is purpose-built for the modern cloud and helps customers solve challenging security and operations pain points at scale. We're looking for a Senior level Platform Engineer to join a team of highly skilled and talented team players who are proud of what they own and deliver. Our elite team is fast, creative, and flexible; with a weekly release cycle and individual ownership, we expect great things from our engineers and reward them with stimulating new projects, new technologies, and the chance to have significant equity in a company that is changing the cloud computing landscape forever. What you’ll do Leverage cutting-edge AI pair-programmers and LLMs (such as Copilot and Claude) to accelerate the development of secure, enterprise-grade Privileged Access Management (PAM) products. Work with engineering teams to design, develop and deliver cloud-based infrastructure projects on a modern tech stack (Kubernetes/EKS, RDS, DynamoDB, Kinesis, MKS, Redis, OpenSearch, Docker, Terraform on AWS) Drive evaluation, development, and rollout of microservices Operate, support, and upgrade shared services and frameworks. Scale these as their usage invariably grows along with Okta's business. Evaluate and scale existing systems to meet specialized requirements and support Okta’s future business ne

javaredisaws
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Job Title Service Network & Technical Operations Manager Job Description Job title: Service Network & Technical Operations Manager Your role: • Consumer Care & Service Network Management: Manage and strengthen the consumer care and authorized service network to ensure high-quality and timely service support. New Product Introduction (NPI) Training: Plan and conduct technical training for service centre teams on new product launches, product features, repair procedures, and troubleshooting. Spare Parts Management: Ensure availability and proper management of spare parts across service centres, including forecasting, inventory monitoring, and resolution of critical shortages. Safety Case Management: Identify, monitor, investigate, and coordinate closure of product/service-related safety cases in accordance with company safety standards and escalation procedures. Technical Product Knowledge: Develop and maintain strong technical knowledge of products, including functionality, installation, troubleshooting, repair, and common failure modes. Service Centre Claim Management: Manage service centre claims related to warranty repairs, spare parts, labour, and other service activities. Ensure claims are accurately validated, processed, and resolved within defined timelines. Service Quality Improvement: Monitor service performance and identify recurring technical issues, driving corrective and preventive actions with relevant teams. Cross-functional Coordination: Coordinate with Product Development, Quality, Supply Chain, Sales, and Customer Care teams to resolve technical and service-related issues. Performance Monitoring: Track key service network KPIs such as turnaround time, first-time fix rate, repeat complaints, claim closure

supply chain
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10 days ago

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

aiproject managementfinance
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Cvshealth
📍 United States• Remote
11 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is a remote work from home role anywhere in the US but must be able to work EST hours. Working hours will be Monday-Friday 8am-4:30pm EST. No weekends, holidays, or travel will be required. The Clinical Case manager is a licensed Clinical Social Worker position. This role partners with a registered nurse case manager to utilize a collaborative process of assessment, planning, and advocacy to meet a member’s benefit plan and/or health needs. Responsibilities include researching available options and resources for members with financial, transportation, safety and housing needs. Population spans the entire lifecycle. All member contact is done telephonically or via electronic exchange. This position works to empower members to make positive lifestyle and medical choices and works as a team with other clinical staff to assist members with community resources for medical, financial and behavioral health. Required Qualifications Must live in North Carolina Master's Degree in Social Work

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS is looking to add a Sr Analyst, Pharmacy Underwriter. In this role, you would be responsible for supporting both new business and renewal case specific ASC (self-insured) Pharmacy Pricing, as well as developing financial offers that are both competitive and profitable. In this role, you would provide support with financial responses for Request For Proposal questionnaires. The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy. They will be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods. **Candidates must have both underwriting and pharmacy experience** Additional Responsibilities are: Identifies training issues and recommends a course of action. Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development Provides superior customer service Mentors and trains underwriting staff Ensures team members have the information to do their jobs Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities <

customer service
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Pfizer
📍 New York• $162.9K – $271.5K/yr
11 days ago

Role Summary The Director, Consumer Products & Surfaces leads the product-specific strategy, development, and delivery of Pfizer’s branded and select unbranded digital properties. This individual will act as the product lead for all branded websites and owns the product execution of how brand content connects to the external surfaces where patients and consumers increasingly encounter it — search, AI assistants and answer engines, and syndication partners. This is an individual contributor role for someone who can think in big-picture product strategy and drive hands-on execution. Working from the business case and strategy set by the Ecosystem Strategy team, the Director defines what branded surfaces should become as content consumption shifts from destinations to sources and delivers the roadmap that gets them there. Role Responsibilities Product Strategy & Definition Leads branded website development end-to-end, determining what a successful branded experience looks like and how it is measured. Decide which features and capabilities branded surfaces should prioritize, translating the ecosystem strategy, business case, consumer insight, and performance data into a coherent roadmap. Translate the ecosystem strategy for branded and unbranded surfaces into product decisions, partnering with Ecosystem Strategy on roles, audience handoffs, and journey logic across properties. Own the product execution of brand content connectivity to external surfaces — the content structures, infrastructure, and integrations that make branded content machine-readable and discoverable — partnering with Strategy on which surfaces to prioritize and the portfolio posture toward each. Champion human-centered design methodology to ensure product decisions are grounded in real consumer needs rather than assumption or internal preference. Produc

airecruitment
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Supabase
📍 Global• Full-time• Remote
11 days ago

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the role This role sits within the AWS partnership team and drives Supabase's and AWS's joint co-marketing and GTM motion in support of segments like gaming, enterprise, startups, and AI. As Supabase drives investment into gaming, enterprise, and startup segments, each motion needs co-marketing execution and enablement content to land with AWS field teams and partners. This role owns that work directly: producing the content, case studies, and campaign support tied to AWS co-owned initiatives. You'll work closely with the segment leads driving each motion and with the Alliances Lead, translating segment strategy into the campaigns and content that actually reach AWS field teams and partners. What you'll do Produce co-marketing content and enablement assets (case studies, campaign materials, partner-facing documentation) for our gaming, enterprise, startup, and AI segments Plan and execute joint campaigns with AWS field and marketing teams, from initial concept through launch Support AWS-funded marketing engagements and executive-facing events with content and coordination Build and maintain enablement materials that keep our partner-facing teams and AWS contacts current on Supabase's story Identify the right audiences and contacts for campaigns, partnering with RevOps and marketing tooling as needed Who you are 3-5+ years in partner marketing or co-marketing, ideally with experience working alongside a major cloud provider like AWS or similar strategic partner Strong writer and communicator, able to turn technical products and partnerships into clear, compelling narratives Execution-oriented. This role is about shipping campaigns and content, not managing a mature, fully-staffed program H

REMOTEpostgresqlawsai
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Work Flexibility: Field-based The Field Clinical Specialist works using independent judgement, partners with local Account Managers to increase clinical support, education resulting in increased clinical acumen. Responsibilities Educate physicians on device handling, implantation and troubleshooting techniques related to Inari products. Develop, lead and/or facilitate training sessions and in-service education programs in the hospital environment. Identify therapy adoption opportunities in collaboration with Regional and Account Managers in local geographies. Communicate highly technical information clearly and effectively during fast-paced procedures. Act as a clinical interface between the medical community and the Company. Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly. Provide education and clinical support in response to the most complex field inquiries on an as-needed basis. Demonstrate a thorough understanding of all Inari products, related products and technical knowledge, trends, and players. Collaborate with product development teams to provide feedback on device features and new device development Document procedural case observations for regulatory requirements and ongoing continuous improvement Other duties as needed. Qualifications Associates degree in nursing or related clinical discipline preferred. Minimum three (3) years of equivalent combination of education, training, and hands-on experience in a cath lab, nursing, or comparable clinical environment. Proven

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Humana
📍 United States• Remote
12 days ago

Become a part of our caring community The Counsel provides a full range of legal advice and services on litigation, arbitration, and related legal matters and strategy. The Counsel will collaborate internally and with outside counsel on case strategy, discovery, and resolution of disputes. The Counsel will exercise independent judgment and decision-making on litigation issues and related tasks and work under modest supervision. This role requires applying in-depth and broad knowledge of litigation practices, frequently taking full ownership of legal matters, and organizing and managing individual litigation matters from inception through trial. Use your skills to make an impact Required Qualifications Juris Doctor degree from an ABA-accredited law school Active and licensed membership in a state bar association At least 4 years of experience in litigation Strong project management and organizational skills across all facets of litigation from inception through trial Ability to organize and successfully manage a number of case matters simultaneously Strong skills in communicating complex legal issues to various stakeholders Ability to mitigate risk by acting as a trusted advisor whose strategic thinking, pragmatic problem-solving, and proactive counsel are sought by clients Ability to work independently under general supervision and in team settings Experience with large-scale e-discovery Preferred Qualifications Experience with provider disputes and healthcare reimbursement disputes Experience with alternative dispute resolution (ADR), including arbitration Understanding of Medicaid/Medicare laws and regulations Work at Home Requirements:

REMOTEproject managementrecruitment
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