Client Account Administrator Jobs

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role: Reporting to the Director of Customer Success, UK and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key rela

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Director Customer Success of DACH - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities. Essential Key Responsibilities Complete the required number of outbound calls on a daily basis to qualify prospects and schedule appointments for your dedicated Sales Reps to close. Collaborate with sales partners to identify accounts and prospects that have a propensity to buy, then act on this information using the resources at hand. Hunt new prospective accounts and contacts to qualify a lead through the earliest stages of the sales cycle process. Ask questions to uncover a customer’s need, authority, urgency, and ability to purchase and position D&B’s value against those needs. Actively manage time with an emphasis on daily prospecting, activities, and learning & development. Additional duties as assigned Education and Experience Years of Relevant Experience: 2 to 4 years Associate's Degree: Preferred Bachelor's Degree: Preferred Essential Skills and/or Certifications Minimum of two (2) years of sales/sales support/client service/account management

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Client Success Senior Manage r for our Client Success department in Mexico ! The Client Success Sr. Manager is responsible for creating and consolidating strong relationships with a portfolio of larger-sized clients (5,000 or more eligible employees), driving their long-term growth and satisfaction. This strategic role combines account management, business development, and effective communication skills to ensure the continuous success of clients and the expansion of revenue. YOUR IMPACT Client Portfolio Management: Maintain proactive relationships with an assigned portfolio of clients. Thoroughly understand the needs, objectives, and challenges of each client. Develop scalable success plans for each client, aligned with their business goals. Monitor and analyze client usage of the product/service to identify opportunities for improvement. Conduct regular business reviews with clients to assess progress and adjust strategies. Business Development and Growth: Identify and execute strategies to increase subscriber growth and MRR (Monthly Recurring Revenue) within the assigned portfolio. Collaborate with the sales team to identify upse

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a VP, Account Executive - Client Service on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3-5 years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conducting

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3+ years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conduc

Role: Manager Designation: Account Director – Client Experience Location: Mumbai Overview Current Global is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say we’re the human-first agency. We turned 5 this year and have lots to be proud of. We’ve consistently outperformed the PR market, are one of the fastest-growing mid-sized agency brands globally, a top 60 firm by revenue , and last year (2023) was our most award-winning year ever. Part of IPG and a member of The Weber Shandwick Collective, we’ve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the world’s most recognised company names in technology, fashion, digital, healthcare , and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industry’s leading communications networks. Our vision has never been about being the biggest, or even the fastest - g

At Experient, we partner with organizations to solve complex business challenges through innovative technology and strategic consulting solutions. Our team is committed to delivering exceptional client experiences, fostering meaningful relationships and helping organizations navigate transformation in an evolving digital landscape. We value collaboration, curiosity and a results-driven mindset that empowers both our clients and our people to succeed. We are seeking a Client Director to join our team. In this role, you will serve as the principal consultant and senior point of accountability for a portfolio of client accounts that you will both build and grow. This is a sell-and-lead role: you will identify and win new work, whether with new clients or through new opportunities within existing ones, and then step onto the team to lead it, dedicating a defined portion of your week to hands-on engagement oversight once the work is sold. You will develop a deep understanding of each client's goals, challenges and needs, provide strategic advisory services and own overall delivery quality, client satisfaction and account growth. The ideal candidate combines executive presence and strategic advisory skills with strong commercial acumen, and has a proven track record of originating new business and growing enterprise accounts through consultative, value-led relationships. This is a senior, client-facing leadership role requiring the ability to build trust with client executives, personally lead the work you sell, guide delivery teams through complex situations and expand Experient's partnership across client organizations. Location: Atlanta, GA; Hybrid work environment with travel as required. What You'll Do Serve as the principal consultant and accountable leader for your portfolio of accounts, both existing and newly won, developing a deep understanding of each client's business, goals, challenges and needs. Act as the trusted advisor and primary point of contact for cli

At Experient, we partner with organizations to solve complex business challenges through innovative technology and strategic consulting solutions. Our team is committed to delivering exceptional client experiences, fostering meaningful relationships and helping organizations navigate transformation in an evolving digital landscape. We value collaboration, curiosity and a results-driven mindset that empowers both our clients and our people to succeed. We are seeking a Client Director to join our team. In this role, you will serve as the principal consultant and senior point of accountability for a portfolio of client accounts that you will both build and grow. This is a sell-and-lead role: you will identify and win new work, whether with new clients or through new opportunities within existing ones, and then step onto the team to lead it, dedicating a defined portion of your week to hands-on engagement oversight once the work is sold. You will develop a deep understanding of each client's goals, challenges and needs, provide strategic advisory services and own overall delivery quality, client satisfaction and account growth. The ideal candidate combines executive presence and strategic advisory skills with strong commercial acumen, and has a proven track record of originating new business and growing enterprise accounts through consultative, value-led relationships. This is a senior, client-facing leadership role requiring the ability to build trust with client executives, personally lead the work you sell, guide delivery teams through complex situations and expand Experient's partnership across client organizations. Location: Dallas-Fort Worth, TX; Hybrid work environment with travel as required. What You'll Do Serve as the principal consultant and accountable leader for your portfolio of accounts, both existing and newly won, developing a deep understanding of each client's business, goals, challenges and needs. Act as the trusted advisor and primary point of conta

ThoughtWorks is synonymous with innovation. We’re a diverse community of bright and passionate individuals striving to have a positive impact on the world. We’re dedicated to the art of software delivery, by keeping it lightweight, Agile and open-source. Our clients are organizations with ambitious missions, for whom we deliver complex enterprise systems. We are looking for Supply Chain Industry experts with deep and broad domain expertise in the Retail & CPG industry, who can play the role of a Senior level Product Manager. Should have the ability to engage with senior leaders on business & technology challenges and solutioning. Job Responsibilities Account level Driving product strategy and developing roadmaps for large scale initiatives driving key business outcomes in the space of supply chain & logistics Liaising with the account and client leadership teams on aspects of account development, stakeholder relationship management and delivery enablement Advising client, account and market teams in design and implementation of bespoke software solutions. Shall also articulate business benefits delivered and strive to ensure expectations are achieved Building and shaping thought leadership and perspectives on various industry problems/ opportunities in supply chain to guide and advice clients in their areas of interest Sales Support and other responsibilities Contributing directly to revenue growth by actively collaborating/leading presales efforts by shaping solutions that are deeply aligned to client’s business problems Building the domain capabilities by way of high-level solution design and development of accelerators for key problems and training assets Involvement in Thoughtworks community initiatives to mentor team members, streamline operations, share and grow knowledge with the Product community. Job Qualifications Technical Skills A minimum of 12-15 years experience in Supply chain and Logistics management spac

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l

Managing Principal Consultant – Life & Pensions Location: London (Hybrid) | Practice Area: Insurance, Business Consulting | Type: Permanent Help shape the future of Life & Pensions through strategic transformation and innovation. The Role We are looking for a Managing Principal Consultant with deep Life & Pensions expertise to support and deliver high-impact projects for our UK clients. This role blends strategic leadership, delivery, and hands-on consulting across digital transformation, data, regulatory change, customer transformation, and AI-enabled business transformation. You'll collaborate closely with clients and internal teams to align business and technology priorities while helping expand Capco's Life & Pensions consulting practice. You'll also encourage the responsible use of approved AI tools and AI-enabled workflows to improve delivery quality, accelerate insight, and enhance client outcomes, applying appropriate human judgement and governance throughout. What You'll Do Deliver complex change and transformation programmes across the Life & Pensions sector, using AI-enabled approaches where appropriate to improve efficiency, insight, and delivery quality. Support initiatives across digital transformation, customer experience, data, regulatory change, AI, and agile ways of working. Engage senior client stakeholders, coordinate multidisciplinary teams, and ensure successful value delivery, embedding responsible AI practices and appropriate governance throughout delivery. Support business development activities, contributing to client growth and account development, including identifying opportunities where AI can create measurable business value. Build trusted partnerships with clients, vendors, and internal stakeholders across business and technology domains, encouraging practical adoption of AI-enabled ways of working aligned to client objectives. What We're Looking For Proven experience of consultancy within the Life & Pen

Managing Principal Consultant – General Insurance Location: London (Hybrid) | Practice Area: Insurance, Business Consulting | Type: Permanent Lead strategic change across the UK General Insurance landscape. The Role We are looking for a Managing Principal Consultant with deep General Insurance expertise to support and deliver high-impact projects for our UK clients. This role blends strategic leadership, delivery, and hands-on consulting across digital transformation, data, regulatory change, and AI-enabled business transformation. You'll collaborate closely with clients and internal teams to align business and technology priorities while helping expand Capco's insurance consulting practice. You'll also encourage the responsible use of approved AI tools and AI-enabled workflows to improve delivery quality, accelerate insight, and enhance client outcomes, applying appropriate human judgement and governance throughout. What You'll Do Deliver complex change and transformation programmes across the General Insurance sector, using AI-enabled approaches where appropriate to improve efficiency, insight, and delivery quality. Support initiatives across digital transformation, data, regulatory change, AI, and agile ways of working. Engage senior client stakeholders, coordinate multidisciplinary teams, and ensure successful value delivery, embedding responsible AI practices and appropriate governance throughout delivery. Support business development activities, contributing to client growth and account development, including identifying opportunities where AI can create measurable business value. Build trusted partnerships with clients, vendors, and internal stakeholders across business and technology domains, encouraging practical adoption of AI-enabled ways of working aligned to client objectives. What We're Looking For Proven experience of consultancy within the General Insurance sector. Strong track record delivering large-scale transformation programmes and comple

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the Role Appier is seeking a Software Engineer, Ad Serving to be the deepest technical problem-solver behind our advertising products. When a campaign underdelivers, when CVR drops without an obvious cause, or when a partner integration behaves unexpectedly, you are the person who reproduces the issue, reads the logs, queries the data, and gets to the actual root cause — then explains it in language a client or an account team can act on. You will work at the intersection of ad serving, data, and machine learning: diagnosing delivery and performance issues across the full funnel from bid request to conversion, validating partner and supply integrations, and turning what you find into concrete improvements to our bidding and supply strategy. You will also build the tooling and playbooks that let the rest of the organization resolve these issues without you. [The seniority/title is determined by job-related skills, experience, and evaluation after the interview.] Responsibilities Own Tier 2/3 escalations across ad serving, tracking, data pipelines, and ML-driven bidding Perform root cause analysis on delivery failures, pacing anomalies, and performance metric fluctuations (CTR/CVR/CPA/ROAS) Debug OpenRTB integrations, VAST/video, SDKs, MMP postbacks, and conversion tracking (S2S, CAPI, SKAdNetwork) Use SQL to analyze large-scale bid/impression/conversion data and isolate anomalies Analyze supply-side data (SupplyChain object, ads.txt, sellers.json) to strengthen delivery strategy and flag invalid traffic Build internal tools and

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team The Client Director is a senior member of our sales organization, responsible for the long-arc commercial trajectory of Celonis’s most strategically important accounts. You sit at the intersection of enterprise sales leadership and platform strategy—owning a focused portfolio of one to few large accounts generating significant ARR, and working in close partnership with Value Engineers, Client Value Partners (CVP), and Professional Services to grow, protect, and compound that revenue over multi-year horizons. The Role As the Client Director for a Strategic Life Sciences Account, your primary objective is to develop, maintain, and expand resilient sponsorship and sticky business critical use cases across the client’s business. You are accountable for moving accounts from solving individual pain points to an Enterprise AI platform of record—embedding the Celonis platform as a strategic pillar within the client’s operations. You are the client’s most senior commercial partner, engaging at the C-suite level on business strategy, platform investment, and multi-year transformation. Where a CVP is deployed, you own the commercial relationship and expansion strategy; they own value realization and adoption. The work you’ll do Own th