Commerce Partnerships Director Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales. About the role: This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the assigned region. Expectations/ Requirements 1. Responsible for the MCA Sales in the city. 2. Manage an assigned geographic sales area to maximize sales target and meet corporate objectives. 3. Build and maintain relationships with key client personnel. 4. Manage Category leads from qualification to closure. 5. Ensure the team members are present in a market where sales & usage are done regularly. 6. Should have good networking capabilities and be willing to travel extensively throughout their specified areas. 7. Ensure monthly submissions and Disbursals numbers are being met. 8. New FSE hiring, training and handholding. 9. Ensure attrition is under control and Team is motivated/guided to perform better. Superpowers/ Skills that will help you succeed in this role 1. 5-10 years of relevant experience in Sales, Business Development and relationship building. 2. Ability to handle a team 3. Good communication skills 4. Good understanding of MS Office tools. 5. Growth Mindset 6. Willingness to experiment and improve continuously Education- Must have completed his graduation Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell op

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities:  Become an expert in Paytm  Own end-to-end key business metrics like  Be the voice of Paytm  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative  Provide constant feedback to the product team to improve Desired Qualifications:  7+ years of experience in preferred)  Proven experience in managing programs / categories / business verticals  Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets  Ability to deep-dive into a problem; very strong analytical and presentation skills required  High bias for action required  Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Responsibilities:  Become an expert in Paytm  Own end-to-end key business metrics like  Be the voice of Paytm  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser  Lead initiatives which require significant cross team collaboration to build innovative  Provide constant feedback to the product team to improve Desired Qualifications:  7+ years of experience in preferred)  Proven experience in managing programs / categories / business verticals  Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets  Ability to deep-dive into a problem; very strong analytical and presentation skills required  High bias for action required  Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule Why join us ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We’re looking for a GM/ AVP to drive growth for Lending vertical at Paytm. This role is deeply analytical and focused on reading user and marketing funnels at an atomic level, forming strong hypotheses, and designing experiments to unlock scalable growth. You will work closely with senior stakeholders across Product, Business, Risk, Marketing and growth teams across paytm. Key Responsibilities ● Own end-to-end growth analysis across the unsecured lending, from impressions and clicks to activation, usage, and credit consumption ● Analyze marketing and acquisition funnels at an atomic level using event, clickstream, and impression data to identify gaps and inefficiencies ● Use tools like CleverTap, SQL, Looker and Superset to track funnel movement, drop-offs, and cohort behavior ● Form clear, data-backed hypotheses and design experiments to validate growth opportunities ● Work with campaign managers in the team to execute experiments, relevant campaigns, review content and suggest improvements ● Lead cohort analysis to understand differential behavior across user segments ● Partner with Product teams to identify opportunities to improve user journeys and reduce funnel friction. ● Identify new opportunities for top funnel growth, both within the Paytm ecosystem and outside it. ● Translate complex analyses into clear, actionable recommendations for senior stakeholders ● Build and maintain dashboards to monitor funnel health and experiment outcomes Requirements ● 10+ years of experience in growth, analytics, or product strategy roles ● Strong analytical and problem-solv

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Summary We are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth & monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline. You will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business. Key Responsibilities 1) Own app monetization outcomes (ARPU + engagement) Drive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth Identify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works. 2) Traffic strategy & allocation (maximize ROI) Build a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement Partner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments Manage trade-offs across categories (where to push, when to hold, and how to protect user experience). 3) Monetization-led cross-sell (embed in discovery journeys) Scale new cross-sell avenues by embedding monetization hooks in high-frequency moments Improve funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates. 4) Experimentation engine & growth ops Run structured experimentation: hypothe

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Compliance department has five areas of responsibility—identification, prevention, monitoring and detection, resolution, and advisory for the entity with respect to regulations/ laws, and is part of the enterprise compliance group at Paytm. About the role: This role will focus on advising business and overseeing compliance-related matters in the company. The role entails advising in terms of the relevant regulatory expectations to the respective business units and ensuring timely monitoring and detection of compliance-related issues. Expectations/ Requirements: 1) Oversee and monitor adherence to applicable laws and regulations in the domains of digital lending, offline payments aggregators, BBPS, and UPI TPAP segments. 2) Provide informed compliance opinions to the internal stakeholders on the applicability of regulatory laws and guidelines. 3) Assess compliance and regulatory risks associated with business activities and ensure effective risk management strategies are in place. 4) Collaborate closely and creatively with cross-functional teams to guide the seamless implementation of regulatory guidelines and compliance requirements. 5) Manage audits and ensure timely, accurate responses to regulatory/ third-party inquiries and inspections. 6) Interpret policies, procedures, and compliance requirements while influencing and collaborating with professionals across all organizational levels. Lead and mentor the compliance team to achieve organizational compliance objectives effectively. 7) Ensure effective assessment of control design and maintenance of compliance framework, training on the reg

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles‌ ‌& ‌Responsibilities:- ● Lead the P&L responsibility for RU & transit categories along with focus on bottomline enhancing strategies, optimising costs and delivering revenue targets. ● Own the business growth charter and work closely with central teams to strategize and coordinate user and value growth. ● Devise innovative user growth strategies in line with the category’s vision and business goals to increase the category’s presence on and off the app. ● Work closely with management to share funnel conversion improvement ideas, feedback & present results. ● Identify demand levers by thoroughly understanding consumer behavior and building offerings around it. ● Identifying user cohorts and run custom growth campaigns to drive user activation and user reactivation for growth. ● Define user acquisition and user retention strategies. ● Monitor market trends, research consumer markets, and competitors’ activities. ● Have an understanding of marketing and consumer behavior, experience in deploying successful marketing campaigns, and take ownership of implementation, tracking, and analytics. ● Create and execute a strong performance marketing strategy & execution plan for building awareness and driving conversions. ● Measure and report the performance of all marketing campaigns, and assess ROI and KPIs to track their efficacy over time Competencies. ● P&L Ownership ● Category Management. ● Offline, CLM Marketing & Performance Marketing. ● GTM Strategy. ● Product Strategy. ● Advance MS-Office, MS-Excel skills The‌ ‌Ideal‌ ‌Candidate‌ Must Have: ● 5-7‌ ‌years‌ ‌of‌ experience‌ ‌in‌ bill payments/transit or

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from y

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Senior Product Manager who is passionate about solving high impact problems in a fast paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category mgmt., marketing, operations, finance, etc to bring a new product to life.

About the Team: Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard. About the Role As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

About the Team You will join the Fulfilment and Experience (F&E) leadership team at Meesho. F&E is the operational and technological backbone powering India’s most cost-efficient, reliable, and scalable e-commerce network, serving 100M+ monthly active users. From disintermediating traditional logistics through Valmo (Meesho’s unbundled micro-entrepreneur supply platform) to driving zero-commission seller enablement and real-time speed platforms, F&E operates at the intersection of deep systems thinking, network engineering, and structural innovation. We solve industry-defining supply chain problems at a scale that few companies globally can match. About the Role As a Director within F&E, you will be a critical anchor shaping how buyers and sellers experience the platform and how efficiently and reliably it runs. This is a highly generalist leadership role designed for a strategic problem-solver who can navigate seamlessly between long-term strategic transformation and large-scale, metrics-driven execution. Rather than being confined to a single vertical, you will own one (and over time, potentially more than one) of Meesho's most critical F&E charters. Depending on where the business needs you most and where your strengths lie, this could be any of: Valmo Platform & Network Economics: Scale Meesho’s low-cost logistics ecosystem. Drive unbundled logistics innovation across Valmo Airhubs (first/last mile), Valmo Bases (sortation/middle mile), and Captains & Pilots (franchise partners and delivery execution) to reduce Cost-Per-Delivery-Order (CPDO) while improving SLA predictability. Speed Platform & Valmo Express: Build product and operational levers that make fast delivery a structural advantage. Drive program adoption (e.g., "FAST" badges, early-morning cutoff SLAs, dedicated FE pickups) to lower RTO (Return to Origin) and cancellation rates. User Experience & Buyer Trust: Architect end-to-end pre- and post-order journeys for India’s price-sensitive Tier-2+ consumer

What does 500,000,000+ mean to you? That's the number of users who installed Meesho's Android app, Millions of people across Bharat empowered to buy and sell products at fair prices, many experiencing e-commerce for the very first time. At Meesho, our Android team isn’t just building an app; we’re crafting an experience that works flawlessly on everything from ₹5K entry-level phones in small towns to flagship devices in metro cities. It’s a challenge of scale, stability, and empathy — and it drives everything we do. We take pride in delivering flagship-grade performance on the toughest devices, backed by stability metrics few even track. From flawlessly handling millions of orders without downtime to optimizing for smooth, crash-free sessions, we solve real problems that impact real people. Every engineer here brings a Founder’s Mindset — owning the product like it’s their own. 💥 The Role We’re looking for a seasoned Android engineer to join our Platform team, combining deep technical skills with strong product intuition. As an SDE IV Android, you’ll work on core app quality initiatives- including improving page latency, enhancing App Vitals, and driving performance and reliability at scale. You’ll architect shared frameworks, solve performance challenges on low-end devices, and enable teams to build faster with consistent quality. With a product-first mindset, you’ll ensure platform solutions translate into meaningful user and business impact. This is a critical individual contributor role focused on elevating the foundation of Meesho’s Android experience.

About the Team Product Management in Meesho closely resembles our rapacious growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 5% of India’s households shop with us. As a Director in our team, you will collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our PMs are driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigor to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for the right person to lead our talented bunch of Product Managers, Senior Product Managers and Product Analysts. As our Director, you will further act as a cross-functional leader. You will influence senior stakeholders across teams such as Engineering, Design, Category Management, Marketing, Operations, and Finance to bring a new product to life.