Commercial Solutions Program Manager Jobs

Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer accounts within the Small Business segment, defined as customers with $0–$100M in annual revenue. As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth. Key Responsibilities Manage a portfolio of approximately 70–90 Small Business customer accounts. Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution. Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base. Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities. Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle. Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention. Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities. Maintain accurate account, pipeline, renewal, and forecast data within CRM systems. Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues. Meet or exceed renewal, retention, cross-sell, upsell, and revenue

About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role The Development Lead owns the development path after a site clears initial screening. This role validates the viable power pathway, turns site constraints into a building-level deployment plan that makes clear when each building can deploy, and runs the phase-by-phase action list that closes the decisions, dependencies, and evidence gaps needed to make a site controllable and executable. Key Responsibilities Own the stage-gate path from exclusivity and commercial terms through desktop diligence, confirmatory diligence, site closing, and handoff into design, construction, and operations. Validate power pathways with Power and utility partners, including service options, interconnection and delivery sequencing, readiness assumptions, schedule exposure, cost implications, and decision points. Turn each development phase into a disciplined action list with owners, deadlines, closure criteria, open evidence, and escalation paths; drive the list to closure rather than simply reporting status. Translate power, land, civil, environmental, access, entitlement, and permitting constraints into a building-level deployment plan with clear sequencing and target deployment timing for each building. Coordinate site access, exclusivity, LOI, commercial terms, financing assumptions, and closing requirements with Commercial, Legal, Finance, Power, Land, and other partner teams. Define the desktop diligence scope, expected 15–30 day deliverables, and go / no-go criteria; then govern the 90–120 day confirmatory diligence plan. Set and track ECDs for easements, offsite improvements, well and pipeline locating, environmental studies, water-well testing, geotechnical reports, additional land, incentives, and othe

GHX is seeking a collaborative, systems-oriented Product Commercialization Manager to own and elevate the end-to-end commercialization process across our portfolio, including pricing, SKUs, process and tool management. The role serves as the connective tissue between commercial strategy and operational execution, driving efficiency, scalability, and data integrity across the entire product commercialization lifecycle. The right candidate brings both operational rigor and analytical skill. You can rationalize a complex SKU library, analyze sales, discounting, and pricing trends, redesign the commercialization operating system using AI-powered automation, and build governance frameworks that enable faster, scalable market entry. You enjoy leading projects from requirements through launch and are willing to roll up your sleeves and do the work. A personable, determined individual who enjoys leading and facilitating cross-functional collaborations will thrive in this role. Responsibilities: Commercialization Process Ownership Own the SKU commercialization process — from requirements gathering, through SKU creation, to launch — in partnership with Product Management, Corporate Systems, Deal Desk, Contract Ops, Order Processing, Revenue Recognition, and Asset Management. Facilitate requirements sessions with each partner and document them in clear, testable business requirements. Establish and continuously improve SOPs, tooling configurations, and stakeholder-informed business rules that reduce cycle time, eliminate ambiguity, and scale across GHX's expanding portfolio. Maintain the commercialization playbook as the single source of truth for pricing, SKUs, and business rules. Partner with Product Management to gather requirements and translate new offerings into sellable, billable constructs aligned to commercial strategy; serve as cross-functional liaison for complex SKUs and pric

GHX is seeking a collaborative, systems-oriented Product Commercialization Manager to own and elevate the end-to-end commercialization process across our portfolio, including pricing, SKUs, process and tool management. The role serves as the connective tissue between commercial strategy and operational execution, driving efficiency, scalability, and data integrity across the entire product commercialization lifecycle. The right candidate brings both operational rigor and analytical skill. You can rationalize a complex SKU library, analyze sales, discounting, and pricing trends, redesign the commercialization operating system using AI-powered automation, and build governance frameworks that enable faster, scalable market entry. You enjoy leading projects from requirements through launch and are willing to roll up your sleeves and do the work. A personable, determined individual who enjoys leading and facilitating cross-functional collaborations will thrive in this role. Responsibilities: Commercialization Process Ownership Own the SKU commercialization process — from requirements gathering, through SKU creation, to launch — in partnership with Product Management, Corporate Systems, Deal Desk, Contract Ops, Order Processing, Revenue Recognition, and Asset Management. Facilitate requirements sessions with each partner and document them in clear, testable business requirements. Establish and continuously improve SOPs, tooling configurations, and stakeholder-informed business rules that reduce cycle time, eliminate ambiguity, and scale across GHX's expanding portfolio. Maintain the commercialization playbook as the single source of truth for pricing, SKUs, and business rules. Partner with Product Management to gather requirements and translate new offerings into sellable, billable constructs aligned to commercial strategy; serve as cross-functional liaison for complex SKUs and pric

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Strategic Account Executive, Commercial Territory role is an evangelist and subject matter expert, responsible for expanding sales within a geographic territory by selling the Whole Product Experience (WPE). The Account Executive will grow our sales to both new and existing customers: Drive thought leadership at multiple levels into accounts Concentrate on adoption strategies for implementing the WPE Formulate and guide business validation cases in order to expedite adoption Must be located within the Midwest territory. Candidates must reside within the designated Midwest territory to be considered for this role. This role if offered as remote in the United States. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in the United States and have sponsorship to live and work in the United States. # LI -Remote What you can expect to do in this role : Sell the Whole Product Experience (WPE) within assigned accounts in a geographic territory Create business, sales and account plans and execute at or above assigned quota levels Learn and understand the Apple platform adoption, growth strategies, and business plans for Commercial a

Overview: Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. Guidepoint is seeking qualified candidates for a Senior Account Manager - Financial Services on the Institutional Client Service team . This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage. This is a Hybrid position in our New York City office. What You'll Do: Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth Lead contract negotiations, pricing discussions, renewals, and commercial conversations Drive upsell, cross-sell, and package expansions across existing accounts Proactively meet clients in person and virtually to strengthen executive relationships Identify and activate new users within existing client organizations Develop account growth strategies and revenue plans in partnership with service leadership Monitor usage trends and intervene strategically to prevent churn Serve as senior point of contact for escalations and high-level client discussions Partner closely with client service teams to ensure flawless delivery and client satisfaction What You Have: 3+ years of experience in account management, relationship management, or consultative sales Proven track record managing renewals and negotiating contracts Demonstrated success driving upsell and cross-sell revenue Experience managing mid-sized to large B2B client portfolios Strong executive presence and ability to build C-level relationships Comfortable conduc

About the Team The DoorDash Global Sourcing team operates across three brands: DoorDash, Deliveroo, and Wolt, and more than 40 markets, as part of the broader Global Procurement, Sourcing, Travel and Supply Chain organization. Its mandate is to build a world class global sourcing capability that captures enterprise synergies through aligned category strategies and delivers measurable value creation beyond savings, including business enablement, risk reduction, and stronger commercial outcomes. Global Sourcing is organized around three category towers: Technology, Corporate Services, and Marketing. The team focuses on increasing category maturity through disciplined strategy, governance, and supplier management, while harnessing suppliers as a source of innovation, resilience, and competitive advantage. The team is in the middle of a multiyear transformation of its operating model, tooling, and ways of working. About the Role Reporting to the Head of Global Strategic Sourcing, this role is a strategic and operational partner and a force multiplier across strategy, execution, and communication. You will steward the long term category wave plan, run transformation program management and the operating rhythm, carry the sourcing narrative, lead high visibility special projects, and help keep the team healthy and engaged. The role amplifies the team and enables the Category Leads. This is a role for a sharp, low ego operator who can move fluidly between shaping thinking and getting the details right, and who leads through influence rather than authority. What You Will Do Steward the long term category wave planning Assemble and maintain the multiyear category wave plan, sequencing sourcing initiatives across the Technology, Corporate Services, and Marketing towers, and across the DoorDash, Deliveroo, and Wolt brands, translating agreed category strategies into one coordinated plan. Partner with Category Leads to keep the plan realistic, resourced, and current as business

About the Team The Global Partnerships team drives high-impact strategic relationships that unlock growth, innovation, and long-term enterprise value. We manage and scale partnerships across financial institutions, enterprise platforms, and API ecosystems, working cross-functionally with Product, Engineering, Legal, Finance, Sales, and Operations to bring these partnerships to life. As our partnerships portfolio evolves, we are investing in senior leadership to manage complex, high-visibility relationships and to build scalable infrastructure for our API Partner Program. This team operates at the intersection of strategy and execution - balancing commercial outcomes with operational excellence. About the Role As a Manager, Business Development, you will own and lead a portfolio of strategic North America-based partnerships, including oversight of a key strategic partner relationship during its transition period. You will serve as the executive point of contact for senior stakeholders, drive commercial performance, and ensure strong cross-functional execution. In addition, you will oversee the API Partner Program, managing day-to-day program leadership while shaping its long-term strategy and scalability. Your mission is to transform our API ecosystem into a high-performance channel that drives consistent lead referrals for our GTM teams and direct top-line revenue for the business. This is a highly visible role reporting to the Head of Global Partnerships, with direct people management responsibility and the opportunity to build subject matter expertise within the API and Channel Partnerships space. You’re excited about this opportunity because you will… Drive the API Channel Strategy: Lead the evolution of the API Partner Program from a technical integration layer into a robust revenue-generating channel. You will define how partners refer business and how we monetize those touchpoints. You will also manage the day-to-day execution while building scalable framework

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: As part of the Commercial Business and Legal Affairs team and reporting to the SVP, Associate General Counsel & Strategic Partnerships, the Vice President, Head of Privacy (Privacy, Cyber Security, Consumer Compliance) is responsible for all legal aspects of data privacy, information security, and consumer marketing and subscriptions-related compliance across the company and for managing the Company's privacy compliance function. You will work closely with senior executives and operational leads as well as the working team, including the areas of marketing operations, subscription growth, product, engineering, technology, data governance, information security, commercial contracts, and marketing and advertising technology. In this position, you will manage a team. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days per week. Responsibilities: Advise all internal clients on the risks and operational controls related to the development, collection, use, transfer, and governance of personal data of consumers, employees, and other stakeholders. This will include privacy, online safety, and cybersecurity (from both U.S. and international perspectives). Advise key business stakeholders on the company’s data governance, cybersecurity, marketing and subscriptions compliance efforts in a manner consistent with the Company’s goals and culture. Dri

About Scale Scale's mission is to develop reliable AI systems for the world's most important decisions. As the leading AI data foundry, we provide the high-quality data and full-stack technologies that power the world's most advanced models — fueling breakthroughs in generative AI, defense, and autonomous vehicles. We partner with leading enterprises and governments to bring AI into production that performs when it matters most, combining rigorous evaluation with full-stack deployment so our customers can build AI they can trust. About the Team Applied Intelligence Systems is Scale's team focused on pushing the frontier of what agentic applications can do. We build the infrastructure and tooling that power agentic AI in production, paired with applied ML research, design, and evaluation to ensure these systems perform reliably at the scale enterprises and governments demand. We're growing fast, with increasing traction across both commercial and public sector customers, and we're just getting started — this team will define what dependable, production-grade agentic AI looks like. About the Role As Engineering Manager for Agent Oversight, you'll lead the team building our platform for monitoring, evaluating, and improving agentic applications across enterprise and government customers. Agent development tooling is still nascent industry-wide, and we're building the platform to close that gap — covering deployment, monitoring, evaluation, ML-driven improvement, and continuous learning, so agents get better over time. You'll manage the engineering team, drive technical delivery, and work cross-functionally with customers and internal partners to bring these capabilities to production, with the ambition of setting the industry standard for how agentic applications are monitored and improved. Our platform already powers agent deployments for multiple enterprise and government customers. This is a US-based team with members across New York and San Francisco, and yo

About the Team OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth, shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide. About the Role We’re hiring a Tax Director to help shape some of OpenAI’s most important business, product, infrastructure, and financing initiatives. This role will sit at the intersection of tax, finance, technology, and commercial strategy, advising on the investments, products, partnerships, and operating decisions that enable OpenAI to scale. You will serve as a senior tax business partner to Finance, Legal, Infrastructure, Treasury, Accounting, Product, and commercial teams. Your work will span compute and infrastructure investments, structured financings, commercial contracting, product strategy, new business models, and international expansion. This is a broad, highly commercial role for someone who enjoys solving new problems and influencing business decisions. The ideal candidate combines strong tax judgment with financial acumen, intellectual curiosity, and an understanding of transaction economics, contractual risk allocation, and business operations. You will engage early in strategic initiatives, help teams evaluate possibilities, and develop practical structures that support OpenAI’s growth. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. In this role, you will: Serve as a senior tax business partner across OpenAI, advising on strategic business decisions, product development, commercial models, infrastructure investments, financing initiatives, and international growth. Serve as the lead tax a

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work closely across Product, Research, Sales, Legal, Communications, and regional leadership to ensure a cohesive strategy and disciplined execution with our most strategic partners. About the Role We are hiring a Partner Director, Global McKinsey Alliance to lead and scale OpenAI’s relationship with McKinsey & Company. This role will serve as the single accountable executive owner of the alliance globally. You will define the partnership strategy and operating model, translating executive alignment into scaled commercial and transformation outcomes across regions and industries. You will work closely with McKinsey’s global leadership, industry and functional practices, and technology organizations—including QuantumBlack, AI by McKinsey—to develop differentiated enterprise AI offerings, pursue complex transformation opportunities, and help customers move from strategy to production deployment and measurable value. The role carries responsibility for the health, performance, and long-term expansion of the partnership. Success requires senior executive presence, sound judgment, commercial discipline, technical fluency, and the ability to operate effectively across a complex, partner-led organization. In this role, you will: Own the global McKinsey relationship, including alliance strategy, pipeline growth, enterprise impact, deployment scale, and long-term expansion across priority industries. Define and run the partnership’s operating model across executive governance, joint planning, regional execution, opportunity management, resource allocation, and escalation. Serve as OpenAI’s senior executive counterpart to McKinsey’s global leadership and relevant industry, functional, technology, and regional leaders. Develop a differentiated alliance s

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will serve as a senior technical accounting leader and strategic advisor to Finance and business leadership. You will oversee a broad portfolio of complex accounting matters and strategic transactions, including mergers and acquisitions, major commercial arrangements, financing transactions, investments and financial instruments, leases, intercompany transactions and consolidation, impairment, and other matters requiring significant professional judgment and practical implementation. You will advise and influence stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will drive timely resolution of complex accounting questions, align leaders on material judgments and risks, and ensure conclusions are translated into audit-ready memoranda, close entries, financial statement disclosures, and durable controls. You will also help strengthen external-reporting processes, as applicable. This is a highly visible role for an experienced accounting leader who can independently set direction for complex workstreams, advise senior decision-makers, anticipate and escalate material judgments, align cross-functional stakeholders, and carry issues from authoritative research through clear recommendations and disciplined implementation. Location and work model: This role is based in San Francisco and follows a 3 day hybrid work model. In this r

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Source to Pay team helps Coinbase scale responsibly by building strong supplier partnerships, improving commercial outcomes, and reducing risk across the third-party services portfolio. As a Senior Sourcing Analyst, you’ll lead strategic sourcing initiatives across categories such as CX BPO, marketing, professional services, and corporate functions. This is a high-ownership role for someone who enjoys turning ambiguous business needs into clear sourcing strategies, leading complex negotiations, and influencing decisions across Finance, Legal, Security, and business teams. Your work will directly shape how Coinbase manages third-party spend and will create measurable impact through savings, stronger terms, reduced risk, and better supplier performance. What You’ll Do Own end-to-end sourcing engagements, from intake and market strategy through RFx, evaluation, negotiation, and contract execution. Lead commercial negotiations covering pricing, rate structures, service levels, renewals, termination rights, and other key business terms. Partner with Legal, Security/TPRM, P2P, Finance, and business stakeholders to structure agreements that balance cost, quality, speed, and risk. Analyze spend, supplier concentration, demand patterns, proposals, benchmarks, and market dynamics to identify savings, consolidation, standardization, and supplier-performance opportunities. B

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Our Deal Team members collaborate with multiple Palantir teams to proactively engage with existing and prospective commercial customers, leading the structuring and negotiation of deal terms so that Palantir can continue to drive positive impact in the world. As a member of the Deal Team, you will partner closely with Palantir’s Legal, Finance, Sales, and Engineering teams to drive deal execution and support our growth efforts at scale, while directly owning the development and negotiation of commercial terms for commercial customers. You will use your expertise to unite our customer’s needs and considerations with our company’s strategy, using your creativity to identify the right commercial structure and approach for each customer. You will also utilize your understanding of the business landscape and build relationships with internal partners, increasing the visibility of deal progress and forecasting impact across all levels of our organization, from analysts to C-suite executives. In this role, you will also support various special projects that arise at our fast-paced, mission-focused company. We’re a team that values both creativity and teamwork. Whether operating solo or collaboratively, we endeavor to achieve great results on challenging, time-sensitive deal discussions and projects. You'll be given open ended objectives and expected to find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase deals to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex commercial contract and deal information in an unde