Communications Strategy And Operations Specialist Jobs

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As Team Lead, Autonomy Tech Support, you will lead the day-to-day execution and development of the Mexico City Autonomy Tech Support team while maintaining a strong understanding of its technical workflows. You will set a high bar for troubleshooting, escalation quality, documentation, and operational readiness as the autonomous delivery fleet continues to scale. You will report into the Manager, Autonomy Tech Support on our Autonomy Tech Support team in our DoorDash Labs organization. Work model: 100% in-office in Coyoacán, Mexico City, Open for T4 levels, Across all LOBS. You’re excited about this opportunity because you will… Lead the day-to-day execution of the CDMX ATS team, including coverage, workload, priorities, and high-impact fleet issues. Coach and develop ATS Specialists through regular feedback, technical coaching, and hands-on support. Maintain a high bar across troubleshooting, escalation quality, Failure Mode execution, documentation, and cross-functional communication. Serve as the first leadership escalation point in CDMX for complex or high-urgency issues. Be a first line of defense for potential software regressions and emerging fleet-level trends, ensuring abnormal behavior is identified, validated, and escalated quickly. Lead AI adoption, integration, and enablement across the CDMX ATS team, ensuring AI capabilities are effectively incorporated into day-to-day workflows while identifying opportunities to improve troubleshooting, decision-making, and team efficiency. Partner with Operational Intelligence and Operational Reliability to ensure the team has the tools, systems, and processes needed to operate effectively and effic

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We’re hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs. In this role, you’ll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries. This role will be responsible for supporting our customers from all days 6AM-3AMPST. You’re excited about this opportunity because you will… Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience. Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen. Deal with ambiguity by leveraging all resources and cross-functional partners to improve the overall customer experience. Work cross-functionally with the S&O team partners to be the voice of the customer for our products, services, processes, and policies that DoorDash provides. Enjoy participating in testing new processes and programs to help increase customer retention. Be empowered to make decisions using the training and provided workflows, resolve problems, help make new processes durable, and escalate edge cases to leadership. Enjoy problem-solving, are incredibly resourceful, and are able to see around corners to help us learn and make informed decisions on business changes. We’re excited about you because… Approach your work enthusiastically with a customer-centric mindset and have a passion for resolving issues. You're self-motivated and have a bias for action. Strong and clear written and verbal communication. You have experience with de-escalating customers and turning detractors into lifelong promoters of

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are seeking a dedicated Operations Shift Lead to oversee and manage the daily activities of our operations team. In this pivotal role, you will ensure that all remote operations run smoothly and efficiently during your assigned shifts, maintaining high standards of productivity and quality. Operations include testing, general deployment, logging across various offices, and maintaining efficiency across our team. As a key member of our Remote Operations Team, you will report to higher management and drive excellence in the department. Shift: This role requires flexible hours/days, ranging from 9AM to 1 AM CST, Monday through Sunday. You will report into the LABS Operations Manager in our Remote Assistance Team team in our Robot Operations organization. Open to CXI, MXO T4 Levels. You’re excited about this opportunity because you will… Foster a culture of safety, inclusivity, and open communication within the team. Support remote operators with daily tasks while maintaining a focus on safety, inclusivity, and open communication. Motivate and guide team members to achieve and maintain high performance. Monitor and manage workflow and schedules to meet operational goals. Adapt to various roles as needed. Handle administrative duties such as managing schedules, escalating issues, and aiming to proactively find solutions for any inefficiencies promptly. Communicate effectively with other shift leads and management to ensure seamless operations across shifts. Enforce safety and compliance standards at all times during the shift. Improve team safety and efficiency by implementing process enhancements. Collaborate with other Team Leads and Engineers to al

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Operation Analyst Position Overview TEGNA is looking for Operation Analyst to join the dynamic engineering team. This role is responsible for the day-to-day monitoring, support, and operational stability of TEGNA’s technology platforms, including broadcast, streaming, and OTT systems, while providing advanced helpdesk support to end users and business-critical applications. The position works closely with distributed IT teams, streaming, and digital teams, as well as vendors and service partners, to resolve incidents, manage tickets, and maintain service levels in a 24x7 support environment. Clear documentation, effective communication, and ownership of issues from intake through resolution are critical to ensuring reliable linear and digital content delivery. What You’ll Do Handle and resolve ServiceNow support tickets from intake to closure within defined SLAs. Provide Tier 1 & Tier 2 technical support for PC, Mac, Android, and iOS devices. Support collaboration platforms, workstreams, and AI tools. Monitor critical systems and applications proactively to prevent service disruptions. Perform routine health checks, respond to alerts, and provide operational support. Troubleshoot incidents and perform root cause analysis for recurring issues. Document resolutions, workarounds, SOPs, and knowledge base articles in ServiceNow. Maintain operational documentation and improve knowl

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Hybrid Cloud Engineer Position Overview TEGNA is looking for a Hybrid Cloud Engineer to join the dynamic engineering team. The TEGNA IT Infrastructure team represents a wide range of technologies and competencies. Working in tandem with peers, other teams, departments, business units and outside vendors, the team assists in the evaluation, implementation, and support of technology solutions toward business objectives. The analyst in this position will contribute to the design, implementation, and support of on premise and cloud components to core business applications and will participate in migrations to multiple public cloud platforms. As part of a team, the candidate will build, maintain, support technical systems and applications for business at data centres, cloud, and television stations. This requires comprehensive knowledge of server, storage, cloud, and networking components required to maintain the business. What You’ll Do Design, implement and maintain server and storage components for on-premises and public cloud. Working with technical and non-technical internal customers, provide in-depth consultation and communication for technology solutions. Lead the design, building, testing, documentation and implementation of systems management practices associated with AWS

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Mumbai-based candidates are preferred. This is a Solution Engineering role typically is 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities and up to 30% traveling. This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentations skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners. Responsibilities Include Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs and aligns to the desired outcomes Conduct technical sales presentations, product, an

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . This is a Solution Engineering role typically is 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities and up to 30% traveling. This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentations skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners. Responsibilities Include Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs and aligns to the desired outcomes Conduct technical sales presentations, product, and solution demonstrations across SonicW

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Requirements Tech / BE in Computer Science, Engineering, or a related field. 6+ years of professional software development experience with a strong focus on frontend development. Strong hands-on experience with js (Vue 3) . Strong proficiency in TypeScript and modern JavaScript (ES6+) . Proficient in HTML5, CSS3 , and responsive web development. Experience with state management libraries such as Pinia, Vuex . Experience integrating and consuming REST APIs . Good understanding of UI/UX principles , frontend architecture, and web performance optimization. Familiarity with component-based design and reusable UI development. Strong problem-solving skills with the ability to troubleshoot and resolve complex frontend issues. Experience with Git and modern development workflows. Self-motivated, well-organized, and a strong team player in a globally distributed setup. Excellent written and verbal communication skills. Preferred Skills Micro-frontend experience Experience with frontend testing frameworks such as Vitest, J

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We bring together industry expertise, technology and innovative thinking to help our clients navigate complex transformations and create lasting impact. In Belgium, our consultants work closely with leading financial institutions on strategic business and technology transformation initiatives. The Role We are looking for an experienced Scrum Master to join Capco’s consulting team and support one of our clients within the financial services industry. You will join a multidisciplinary team, where the focus is on creating, maintaining and continuously improving automation solutions, including robots and chatbots . The team works with technologies such as Blue Prism to automate processes and improve the way client services are delivered. As Scrum Master, your role is to enable the team to perform at its best. You will facilitate the Agile way of working, help remove impediments, strengthen collaboration and support continuous improvement across the team. You will work closely with the Product Owner, technology specialists, business stakeholders and other teams to ensure smooth and effective delivery. What You Will Do Facilitate Agile ceremonies including Sprint Planning, Daily Scrums, Sprint Reviews, Retrospectives and backlog refinement sessions. Coach and support the team in applying Scrum and Agile principles in a pragmatic and effective way. Identify and help remove impediments that impact the team’s progress. Foster ownership, collaboration and continuous improvement within the team. Work closely with the Product Owner to ensure effective backlog management and sprint preparation. Facilitate communication and alignment between business and technology stakeholders. Create transparency around progress, priorities, dependencies and risks. Support the delivery and continuous improvement of automation solutions, including robots and

Job Title: Business Analyst - Payments and Digital Journeys About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Locations - Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon Experience: 8+ Years Notice period –Immediate Mandate Skills: Business Analyst - Payments and Digital Journeys (Global Banking domain only) Please see JD below for BA - Payments: Business Analyst with 8+ years’ experience in Payments within Retail Banking , including global bank exposure (Global Banking experience preferred). Proven expertise in requirements elicitation, backlog management, and Agile delivery , with hands-on use of Jira and Confluence . Strong stakeholder management and communication skills , colla

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Engagement Overview As a GenAI Developer, you will provide services related to the design, development, and deployment of scalable AI-powered applications using Large Language Models. Collaborating with cross-functional Agile teams, you will deliver production-ready solutions integrated into enterprise environments, helping clients unlock value from Generative AI. This engagement is well suited to professionals passionate about GenAI who enjoy combining strong backend and cloud expertise with modern AI capabilities. What You’ll Do Design, build, and deploy AI applications leveraging LLMs Develop scalable solutions using GCP services (Vertex AI, BigQuery, Cloud Run / Functions) Integrate LLM APIs (e.g. OpenAI, Vertex AI) into enterprise systems Design and implement RAG architectures Apply prompt engineering techniques to optimize model performance Build and maintain REST APIs and microservices Collaborate with cross-functional teams including data, backend, and business stakeholders Deliver high-quality solutions in agile, client-facing environments What We’re Looking For 3–6 years of experience in software development Strong hands-on experience with Python Experience with Google Cloud Platform (Vertex AI, BigQuery, Cloud Run / Functions) Practical experience working with LLM APIs (OpenAI, Vertex AI, etc.) Understanding of prompt engineering and RAG architectures Experience building REST APIs and microservices Strong communication skills and ability to work in a consulting environment Nice to Have Experience with LangChain or LlamaIndex Knowledge of embeddings and vector searc

Job Title: Liquidity- Data Analyst About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Requirements: Job Title: · Experience working in Finance-related projects essential · Proficient in interrogating databases via SQL queries, VBA skills · Excellent requirements analysis, functional design & data analysis skills · Experience in Liquidity related projects is essential · Experience of building relationships with a variety of stakeholders including technology/ technical · Experience of supporting the development of business-facing material · Excellent influencing, negotiating and interpersonal skills to all levels · Strong written and oral communication skills · Creative approach to problem solving

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer