Communications Strategy And Operations Specialist Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Interns work side-by-side with top engineers in the industry while having autonomy from the get-go. They contribute to user-facing products and are able to see their work go live quickly. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Own your project, while checking in with other team members throughout the day with questions and updates You leave the code in a better state than when you found it (progressive refactor) You value reliability, ensured by testing Participate in code reviews to ensure code quality and distribute knowledge Continuous integration and deployment Go home knowing that your work today is meaningfully improving the lives of every Lyft driver and every Lyft passenger! Experience: Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science or related major from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required) . For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for an internship in Toronto Strong knowledge of CS fundamentals Knowledge of SQL and data modeling fundamentals Experience working with databases Excellent communication skills Interest in solving large scale data problems in a real world scenario Passion for community, sustainability, and/or transportation Benefits: Mental health benefits In addition to holidays, interns receive 2 days paid time off and 3 days sick time off Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft belie

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and m

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Test Automation Intern at Lyft, you'll collaborate closely with industry-leading engineers while enjoying the freedom to innovate from day one. Your contributions will be pivotal in accelerating our product development and enhancing user trust and satisfaction through the creation of cutting-edge test automation tools. At Lyft, we cultivate a dynamic and collaborative office environment, where brilliant minds are always eager to hear and support your next big idea. What will yours be? Responsibilities: Own your project, while checking in with other team members throughout the day with questions and updates You leave the code in a better state than when you found it (progressive refactor) You value reliability, ensured by testing (unit, integration and load tests) Participate in code reviews to ensure code quality and distribute knowledge Continuous integration and deployment Go home knowing that your work today is meaningfully improving the quality of every Lyft Urban Solutions rider! Experience: Currently pursuing a Bachelor's or Master's degree in Computer Science from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required) . For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for the internship in Montreal Strong knowledge of CS fundamentals Excellent communication skills Passion for community, sustainability, and/or transportation Passion for quality and testing Ability to thrive in a startup environment Contributions to open source projects Experience working with databases Experience solving real-time technology problems Experience with mobile development Experience wit

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in Europe . We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations Requirements Currently based in Europe. Pas

Location Details: Romania - Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... You will work closely with our Inbound Support teams to resolve any technical issues in a timely and professional manner. You will be friendly and communicative, able to resolve issues quickly and in line with our service level agreements. We will provide you with all the tools you need to do your job to the best of your ability, including full training on products and services Answering customers’ technical support issues through our CRM Working closely with your colleagues to identify and raise issues to improve customer satisfaction and experience Your experience should include... 1 + years experience in a Technical Support, Customer Support, Help Desk, or Web Development role. Basic understanding of Linux and/or Windows hosting environments. Knowledge of web hosting technologies, including LAMP and/or WAMP environments. Understanding of Domain Name System (DNS) concepts and troubleshooting. Basic knowledge of HTML and CSS, with familiarity with PHP considered an advantage. Strong written English and communication skills. Ability to explain technical concepts clearly to both technical and non-technical customers. Proven ability to work effectively within a team environment. Positive attitude and ability to remain composed when managing competing priorities and workload pressures. You might also have.. Experience with hosting control panels such as cPanel and Plesk. WordPress CMS experience. Experience working with AI tools and technologies, with hands-on experience using Claude Code considered a str

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. En tant que leader de la micromobilité, Lyft alimente des millions de trajets quotidiens dans plus de 200 villes grâce à nos technologies de covoiturage, de partage de vélos et de trottinettes de pointe. Notre bureau de Montréal est le berceau du premier système de vélos en libre-service automatisé en Amérique du Nord, Bixi, qui a depuis révolutionné la mobilité urbaine. Aujourd'hui, notre système pionnier est opérationnel dans plus de 50 villes à travers le monde, y compris Barcelone, Bogota, Boston, Buenos Aires, Chicago, Dubaï, Londres, Madrid, Mexico, Montréal, New York, Rio de Janeiro, San Francisco et Washington DC, pour n'en nommer que quelques-unes. Rejoignez-nous et faites partie de l'équipe derrière certains des plus grands systèmes de partage de vélos au monde! Le rôle d'ingénieur(e) en micrologiciel chez Lyft Urban Solutions (LUS) est crucial pour le développement et la livraison des solutions matérielles de micromobilité de Lyft, qui incluent les vélos électriques, les trottinettes, les batteries et les stations. Nous recherchons un(e) ingénieur(e) en micrologiciel possédant des compétences techniques exceptionnelles pour contribuer aux programmes d'introduction de nouveaux produits (NPI) et de durabilité de la flotte, qui ajoutent de la valeur aux villes du monde entier utilisant nos produits. Les ingénieur(e)s en micrologiciel chez Lyft collaborent étroitement avec les équipes de matériel, des opérations et de fabrication. Ce rôle exige donc une solide expertise technique, des compétences en leadership et en communication. Ce sont des résolveurs de problèmes proactifs qui font avancer les initiatives, assurant le succès de livraisons clés qui ont un impact significatif sur l'entreprise. Responsabilités : Développer des fonctionnalités pour les systèmes embarqués de notre gamme d

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a New Grad Software Engineer, you'll join a team of exceptional builders working on products that are reshaping how the world creates software. You'll have the opportunity to work on everything from our AI-powered development platform to the distributed systems that enable real-time collaboration for millions of developers. This is a chance to define your career while defining the future of software development. You'll work on problems that matter, with the autonomy to drive solutions and the support to grow into a technical leader. What you will build: Product features that delight users and make it possible for anybody to create software AI coding agent that understands intent and generates production-ready applications Cloud infrastructure that provides instant, powerful development environments at global scale Platform features that enable one click deployments and scale to millions of users Required skills and experience: Recent graduate (2027) with a degree in Computer Science, Computer Engineering, or related field Strong programming skills in a modern language (JavaScript/TypeScript, Python, Go, Rust) Full-stack capabilities with experience in React, Node.js, and database technologies Growth orientation - eager to learn new technologies and take on increasing responsibility Collaborative spirit - you work well in cross-functional teams and value diverse perspectives What we value : Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams Strong communication skills: Ability to explain complex technical conce

About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. We’re launching Symphony, India’s first large-scale Voice AI conference, in Bengaluru this November - and this is just the beginning. We’re looking for a Marketing Manager to help build how Bolna shows up in the market. The Role You’ll own Bolna’s day-to-day marketing across content, creative, social, campaigns, and analytics . This is a hands-on role. You’ll write posts, create graphics, edit videos, ship campaigns, support events, track performance, and use data to decide what we should do next. You’ll work closely with founders and teams across the company to turn ideas, product launches, events, and stories into content that gets attention and drives engagement. Key Responsibilities Own Bolna’s social presence across LinkedIn, X, and emerging channels. Write, create, and publish high-quality content across formats. Design graphics, social creatives, presentations, and campaign assets using tools like Figma and Canva. Edit short-form videos, product clips, event content, and other visual assets. Plan and execute marketing campaigns around product launches, events, announcements, and company milestones. Own creative and marketing execution for Symphony and future events. Maintain a consistent and distinctive Bolna brand voice across channels. Track content and campaign performance and turn insights into actionable recommendations. Build dashboards and reports to understand what is working, what isn't, and why. Experiment with new content formats, channels, and distribution strategies. Work with internal teams and external partners to deliver high-quality marketing output. What We’re Looking For 3-6 years of experience in marketing, content, brand, social, or growth roles. Excellent writing and communication skills. Strong visual sense and ability to create polished creatives independently. Hand

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our Credit team at Plaid is building the largest cash flow based Consumer Reporting Agency (CRA) in the US to deliver lending solutions across the full lender lifecycle — including underwriting, verification, and servicing. We help lenders make faster, more informed decisions using consumer-permissioned financial data. As the Product Manager for our CRA Network team, you will grow the number of consumers that have permissioned their data to our CRA, Plaid Check. You will build a more robust experience for consumers to interact with the CRA and learn more about sharing cash flow data with lenders. Responsibilities Own and accelerate the growth and health of our CRA network Drive credit initiatives across the broader Plaid network Own consumer consent UX experience including conversion and improvements Build trust through our CRA consumer experience Qualifications 5+ years of product management experience Must have built and owned a lending product at a FinTech Experience working on a growth product - especially on a network product Deep understanding of the E2E lending process from acquisition to originations to servicing Excellent communication skills and the ability to advocate f

About the Team OpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan. The Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness. About the Role OpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met. You will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, Finance, and external partners to identify gaps early and drive recovery plans to closure. This is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed. In this role, you will: Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power ava

As a Senior Product Manager for Regulated Industries, you'll drive our compliance, data sovereignty, and new market presence roadmap—one of Datadog's highest-growth focus areas. You'll work cross-functionally with teams across GTM , Support, Corporate Development, and fellow product managers to help accelerate that growth. A key focus of this role is international expansion across strategic markets, alongside supporting our ongoing regulated industries initiatives. At Datadog, we place real value in our office culture—the relationships, collaboration, and creativity it fosters. We operate as a hybrid workplace so our Datadogs can build a work-life balance that fits them. What You'll Do Define the roadmap for delivering Datadog's platform to highly regulated customers, globally Collaborate with product managers to help them succeed in regulated markets Speak fluently to the technical details customers care about—data flows and security architecture—for both engineering and executive audiences Enable GTM by partnering closely with sales and marketing teams Partner with Compliance Engineering and InfoSec teams Work with marketing, sales, and post-sales teams to identify gaps in our regulated offerings Deliver AI capabilities responsibly to highly regulated customers Who You Are You have five or more years of experience in a SaaS/B2B regulated industries role—Product Management, Compliance, Global Public Sector Engineering, or Product Marketing You're passionate about working with customers in regulated markets such as public sector, healthcare, and financial services You're customer-focused with high standards for quality You're energized by growth-stage opportunities You can engage deeply with technical, compliance, security, and executive audiences alike—from platform engineers to CISOs and CTOs You have excellent verbal and written communication skills, with the confidence to present ideas to technical stakeholders and executives alike You enjoy partnering cro

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We're looking to speak with candidates based in Mexico City for our hybrid working model. As an ideal candidate, you will have 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider certification A MongoDB Certification What you do at MongoDB You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We're looking to speak with candidates based in São Paulo for our hybrid working model. As an ideal candidate, you will have 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider certification A MongoDB Certification What you do at MongoDB You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making t

Critical Support Operations Associate, Weekend Coverage Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Critical Support team is Stripe's frontline response function for urgent, high-stakes user issues. We operate at the intersection of hands-on support execution, incident response, and cross-functional coordination. Our mandate is to protect users in their most business-critical moments—resolving executive-triggered escalations, urgent and critical-priority cases, and complex issues that require more than a standard resolution path. We work closely with Internal Risk Management, Product, Engineering, and Legal to drive fast, coordinated outcomes. This is a greenfield team: we are building the operational foundations, workflows, and standards that will define critical support at Stripe for years to come. What you'll do As a Critical Support OA, you will be the first operational responder on Stripe's most urgent and time-sensitive user issues. You will execute against escalation cases across a wide range of complex scenarios—from executive-triggered requests and critical payment failures to urgent user escalations requiring immediate cross-functional coordination. This is a builder role: in addition to resolving cases, you will actively help shape the processes, playbooks, and operational standards that make this team function. You will develop a strong foundation in executive communication, complex problem-solving under pressure, and operational execution in an ambiguous, high-stakes