At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of genuine connection. As a Data Engineer on the SCC team, you will have ownership over the data modeling and pipelines that power SCC’s Associate and AI Agent Platform . Your efforts will be critical to the reliability of our pipelines, execution of third party data integrations, accurate reporting of agents performance, and efficiency improvements that can save millions of dollars / year. You will work cross-functionally to bridge Lyft's business goals with data engineering. Your efforts will allow access to business and user behavior insights, using huge amounts of Lyft data to fuel several teams such as Analytics, Data Science, Engineering, and many others. Responsibilities: Owner of the core data pipeline, responsible for scaling up data processing flow to meet the rapid data growth at Lyft Evolve data model and data schema based on business and engineering needs Implement systems tracking data quality and consistency Develop tools supporting self-service data pipeline management (ETL) SQL and MapReduce job tuning to improve data processing performance Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Collaborate cross-functionally with product, engineering, data science, and marketing teams to understand business problems and align on prioritization and solutions Experience: Bachelor's degree in Compute
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Role overview
Job description
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Interns work side-by-side with top engineers in the industry while having autonomy from the get-go. They contribute to user-facing products and are able to see their work go live quickly. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Own your project, while checking in with other team members throughout the day with questions and updates You leave the code in a better state than when you found it (progressive refactor) You value reliability, ensured by testing Participate in code reviews to ensure code quality and distribute knowledge Continuous integration and deployment Go home knowing that your work today is
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Skills & requirements
Department · Early Talent
Hiring company
Lyft
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