Compliance Engineer Jobs

Job DescriptionSupply chain, Logistics and Operations Executive – Indonesia Role Overview Title: Logistics & Operations Manager Department - Supply Chain / Operations Location- Jakarta, Indonesia (On-site) Reporting To - Director / Business head Employment Type - Full-Time Industry - Electronics / Payment Solutions / Payment devices About the RoleWe are looking for a proactive and detail-oriented Logistics & Operations Manager to join our team in Indonesia. This role is pivotal in managing end-to-end import logistics from India, ensuring smooth customs clearance, documentation compliance, and warehouse operations. As the role evolves, the incumbent will also take ownership of the Soundbox refurbishment process, overseeing quality checks and device restoration to meet operational standards. Key Responsibilities1. Import Logistics & Supply Chain (India and other countries → Indonesia) Coordinate and manage end-to-end import shipments from India or any other country, including air and sea freight.Liaise with freight forwarders, shipping lines, and customs brokers to ensure timely clearance.Track shipments and proactively resolve delays, discrepancies, or exceptions.Monitor inbound inventory levels and coordinate with the India-side supply team for replenishment planning.Ensure compliance with Indonesian import regulations, tariffs, and trade policies. 2. Documentation & Compliance Prepare, verify, and manage all import documentation including:Bill of Lading / Airway BillCommercial Invoice & Packing ListCertificate of Origin, Customs Declaration FormsImport Permits and SNI/BPOM certifications (as applicable)Maintain accurate records of all shipments, clearances, and vendor correspondences.Coordinate with internal finance for duty payments, LC documentation, and reconciliation.Stay updated on changes in Indonesian customs regulations and proactively adapt processes. 3. Warehouse & Inventory ManagementOversee receipt, inspection, and storage of imported goods at the

About the Role : We're looking for a hands-on, generalist operator to own day-to-day operations across insurance products — acting as the execution layer between internal business/product teams and external partner (insurer) tech and ops teams. This is a frontline role for someone who can juggle policy sync issues, compliance tracking, and reporting without needing heavy supervision. Key Responsibilities ● Daily Operations Management: Own end-to-end daily operations for a suite of products, ensuring smooth functioning across partner-facing workflows. ● Partner Coordination: Liaise with partner insurer tech and ops teams to resolve policy sync issues, data mismatches, and integration gaps; ensure policies remain accurately reflected across systems. ● Policy Compliance: Manage internal policy renewals and endorsements, ensuring all compliance requirements and timelines are met. ● Dashboards & Reporting: Maintain and update operational dashboards (e.g., policy status, sync health, renewal/endorsement tracking) with accuracy and consistency. ● Root Cause Analysis: Drive RCA on operational issues (sync failures, compliance gaps, escalations) and work with relevant teams to close the loop. ● Cross-functional Enablement: Act as the operational point of contact for Business, Product, and Growth teams — surfacing issues, unblocking dependencies, and ensuring timely resolution. ● Data-driven Execution: Use SQL to pull, validate, and analyze data to support day-to-day decision-making and issue diagnosis. Requirements ● 2+ years of experience in operations, fintech ops, or a similar operations-heavy role. ● Hands-on working knowledge of SQL — must be comfortable querying and validating data independently. ● Strong ownership mindset — comfortable being the "frontline executioner" who drives issues to closure, not just flags them. ● Experience working with external partners/vendors (insurers, technology partners, or similar) is a stro

Manager - HR Analytics (MIS) About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking an experienced and detail-oriented professional to lead our HR MIS function while also managing strategic HR programs and projects. The role combines strong analytical and reporting expertise with program management capabilities, ensuring HR initiatives are data-driven, efficiently executed, and aligned with organizational goals. Key Responsibilities 1. MIS (Management Information System) & Analytics ● Lead design, automation, and governance of HR dashboards, reports, and analytics. ● Ensure timely and accurate reporting of workforce metrics (headcount, attrition, hiring, productivity, compensation, compliance, etc.). ● Partner with HR and business leaders to translate data into actionable insights. ● Provide support in driving end-to-end planning, execution, and monitoring of HR strategic programs (engagement, digitization, capability building, data compliance, etc.). ● Build predictive models for workforce planning, attrition, and productivity. ● Act as the central point of contact for managing all associated leadership presentation. ● Provide data-backed recommendations for policy, process, and people decisions. ● Build capability within HR teams for better use of data and program management. 2. Program Management (HR Transformation Strategic Projects) ● Support Head Transformation in managing program objectives, milestones, success metrics, and governance structures; escalate proactively. ● Collaborate with cross-functional teams, vendors, and HR CoEs to ensure program success. Qualifications & Experience ● Postgraduate degree (MBA/PGDM – HR, Business Anal

Role : Program Manager Function: Personal Loans, Lending Location: [Noida / Mumbai] Experience: 3–6 years About the Role: We are hiring a Program / Category Manager to help drive Paytm's Personal Loans business. You will own a set of lending partners end-to-end; their volumes, their economics and their journey and be the connective tissue between Business, Product, Technology, Operations, Risk, Compliance, Finance and Marketing. This is a builder's role, not a coordinator's. You will be expected to find growth yourself: dig into the funnel, form a view on what is broken or under-exploited, build the business case, and then drive it to launch with the teams that can make it happen. The partners in this portfolio contribute a meaningful share of Paytm's monthly disbursals, so the decisions you make show up directly in the P&L. Key Responsibilities: - Own the AOP for your lending partners and drive the initiatives needed to deliver it month on month, not just at quarter end. - Build the forward view forecasts, scenario plans and the levers available if the base case slips. - Own the funnel end to end: stage-wise conversion, drop-offs, TATs and the specific reason codes behind each leak, from offer display through KYC, e-mandate, e-sign and disbursal. - Run cohort and vintage analysis to understand how different user segments, sources and offer constructs behave over time, and use it to shape targeting and offer strategy. - Design and run experiments: A/B tests on journeys, messaging, offers and routing and read the results honestly, including the ones that fail. - Build and maintain the dashboards and MIS that the business runs on, so that you and your stakeholders are always looking at the same, current, correct numbers. - Turn analysis into a recommendation. The deliverable is a decision with a number attached to it, not a deck of charts. - Drive end-to-end execution of strategic lending programs, delivered on time and against clearly defined business outcomes. -

Position Summary: We are seeking an experienced and result-oriented IT Procurement Professional with 5-7 years of proven expertise for strategic sourcing and procurement of IT products and services. The ideal candidate will have strong expertise in procuring IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, and professional services. The role requires end-to-end ownership of procurement activities, supplier relationship management, commercial negotiations, contract management, and stakeholder engagement while ensuring cost optimization, regulatory compliance, and procurement governance. Key Responsibilities: Strategic Procurement & Sourcing:  End-to-end procurement of IT hardware, software, cloud services, SaaS applications, cybersecurity solutions, telecommunications, data center infrastructure, and technology services.  Proven experience in procurement of IT infrastructure, software licensing, cloud platforms (AWS, Azure, Google Cloud), SaaS applications, cybersecurity solutions, telecommunications, and managed services.  Develop and execute category sourcing strategies aligned with business objectives and technology roadmaps.  Manage the complete sourcing lifecycle, including requirement gathering, market assessment, RFI/RFP/RFQ preparation, supplier evaluation, commercial analysis, negotiations, and contract award.  Drive competitive bidding and supplier selection to achieve optimum commercial and technical outcomes. Commercial & Contract Management:  Negotiate pricing, commercial terms, payment terms, SLAs, licensing models, support agreements, renewals, and long-term contracts.  Ensure timely execution of contracts in collaboration with Legal, Finance, Information Security, and business stakeholders.  Manage contract renewals, amendments, vendor obligations, and commercial risk throughout the contract lifecycle.  Deliver measurable cost savings while optimizing Total Cost of Ownership (TCO). Ve

Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities:  Lead and execute risk-based internal audits, including operational, financial, and compliance reviews.  Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage.  Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures.  Collaborate with cross-functional teams to understand key business processes and identify risks and controls.  Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags.  Report audit findings to senior management and stakeholders with actionable recommendations.  Oversee documentation of working papers, audit procedures, and evidence in line with professional standards.  Mentor junior audit staff and build analytics capability within the team.  Liaise with external auditors, regulators (as needed) on investigations or audits.  Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills:  Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred.  2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup.  Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R).  Proficient in audit management systems and GRC platforms.  Exceptional analytical, investigative, and report-w

Position Summary: We are seeking a dynamic and experienced IT Procurement Professional with 8–10 years of proven expertise in strategic IT procurement, including substantial experience managing procurement activities across the European region. The ideal candidate will have a strong track record of leading end-to-end sourcing initiatives for IT hardware, software, cloud technologies, SaaS applications, telecommunications, and technology services. This role requires expertise in strategic sourcing, supplier relationship management, contract negotiations, cost optimization, and procurement governance, while ensuring compliance with organizational policies and applicable European regulatory requirements. Key Responsibilities:  Lead end-to-end procurement of IT products and services across the Europe region from local vendors.  Develop and execute sourcing strategies for software, cloud services, IT infrastructure, cybersecurity solutions, telecom, and professional services across the Europe region from local vendors.  Manage strategic sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, and contract finalization.  Collaborate closely with IT, Information Security, Finance, Legal, and business stakeholders to understand business requirements and deliver timely, value-driven procurement solutions.  Negotiate commercial terms, pricing, SLAs, licensing models, payment terms, and contract renewals to maximize business value.  Build and manage relationships with global and regional technology vendors and service providers.  Ensure compliance with company procurement policies, contractual obligations, and applicable European regulations such as GDPR, DORA, CRA etc  Partner closely with IT, Information Security, Finance, Legal, and business stakeholders to understand procurement requirements and deliver timely sourcing support.  Drive supplier performance reviews, vendor governance, and continuous improvement initiatives.  Monitor

About the Role: We are seeking an experienced Risk Management professional to lead and strengthen the organisation's Operational Risk and Outsourcing Risk Management framework. The role will be responsible for identifying, assessing, monitoring, and mitigating operational and third-party risks across payment products, merchant acquiring, cross-border payments, and outsourced business operations. The incumbent will work closely with business, operations, compliance, technology, audit, and leadership teams to ensure adherence to regulatory requirements, network guidelines, and internal risk policies. Key Responsibilities Operational Risk Management: Develop, implement, and enhance the Operational Risk Management (ORM) framework, including Risk and Control Self-Assessments (RCSAs), across the organisation. Identify, assess, monitor, and mitigate operational risks arising from payment operations, merchant onboarding, transaction processing, and customer servicing. Drive corrective action plans arising from RCSA findings and control gaps. Monitor Key Risk Indicators (KRIs), operational losses, incidents, and control effectiveness. Lead root cause analysis and remediation for operational risk events. Own SOP and policy lifecycle management — including drafting, versioning, and periodic review — for all operational risk policies and procedures. Outsourcing Risk Management: Manage end-to-end outsourcing risk governance for third-party vendors involved in KYC verification, PAN validation, customer onboarding, payment processing, and other critical functions. Maintain and operate a vendor categorisation framework (IT/Non-IT, critical/non-critical outsourcing) and ensure risk assessments are calibrated to vendor tier and exposure. Ensure compliance with RBI Outsourcing Guidelines, PA Master Directions 2025, and all applicable regulatory requirements. Conduct vendor due diligence, risk assessments, performance reviews, and periodic audits. Monitor SLA adherence, control ef

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

Manager – Finance Controls & Governance Location: Mumbai, India Experience: 5–10 Years Qualification: CA / CMA / MBA (Finance) About the Role We are looking for an experienced Finance professional to join our team as Manager – Finance Controls & Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes. The ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams. Key Responsibilities- 1. Financial Controls & Governance Ensure adherence to approved Finance SOPs, policies, and internal control frameworks. Monitor key financial processes to identify control gaps, risks, and improvement opportunities. Conduct periodic control reviews and ensure timely implementation of corrective actions. Drive process standardization, automation, and continuous improvement initiatives. Strengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready. 2. Reconciliations & Exception Management Oversee critical reconciliations, including: Bank Reconciliations General Ledger (GL) Reconciliations Settlement Accounts Suspense Accounts Monitor ageing of unreconciled items and ensure timely resolution of exceptions. Investigate recurring reconciliation issues and implement preventive controls. Prepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions. 3. SAP & Financial Systems Controls Monitor SAP financial controls, master data governance, and accounting configurations. Review user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams. Monitor system interfaces, manual journal entries,

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Manager – Governance, Controls & Assurance is responsible for developing, maintaining and independently overseeing Paytm Europe’s governance framework, internal controls framework and Compliance Monitoring Programme. Working closely with the Chief Compliance Officer, the role provides independent challenge to the first line of defence, coordinates regulatory implementation and supports robust governance across the business, including outsourced activities. Key Responsibilities Governance & Controls Maintain the Governance Framework, governance calendar, governance registers and committee governance.Own and maintain the Internal Controls Framework and Control Library. Review control design and effectiveness and promote continuous improvement. Compliance Monitoring & Assurance Develop and execute the annual risk-based Compliance Monitoring Programme. Perform thematic reviews, walkthroughs, control testing and sampling. Prepare reports, present findings and track remediation through to closure. Outsourcing & Regulatory Oversight Provide second-line oversight of intra-group and third-party outsourcing arrangements. Coordinate regulatory change implementation and regulatory readiness. Support CSSF inspections, internal audit, external audit and independent reviews. Policy & Product

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Head of Financial Crime & MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion. Key Responsibilities Build the Financial Crime Framework - Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures. -Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations. -Ensure the framework scales effectively as the business expands across Europe. Act as MLRO - Serve as the designated Money Laundering Reporting Officer. - Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities. - Oversee suspicious activity investigations and reporting. Customer & Merchant Due Diligence - Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring. - Ensure rob

Role: Program Manager – Vendor & Partnership Management Experience: 4–6 years Location: Mumbai/Noida Education: Undergraduate No of positions required: 1 Key Responsibilities -Own the end-to-end vendor and partnership management lifecycle across the business. -Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes. -Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements. -Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments. -Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution. -Manage vendor onboarding, documentation, governance, and compliance requirements. -Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics. -Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency. -Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements. -Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships. Preferred Skills -4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role. -Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes. -Excellent stakeholder management and cross-functional collaboration skills. -Strong analytical and problem-solving abilities with high attention to detail. -Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will

Buyer – Admin Real Estate & HR Procurement: Role Overview: The Buyer – Admin, Real Estate & HR Procurement will be responsible for managing end-to-end sourcing and procurement activities across Administration, Facility Management, Lease Rentals, and HR-related categories. The role includes vendor sourcing and management, commercial negotiations, contract and lease administration, PR-to-PO processing, spend analysis, and ensuring the timely procurement of goods and services in compliance with company procurement policies. The ideal candidate should possess strong negotiation, analytical, stakeholder management, and coordination skills, along with a service-oriented approach and a keen eye for detail. Key Responsibilities: Administration Procurement: - Manage procurement of office supplies, stationery, pantry items, and other administrative requirements. - Coordinate procurement for facility management services, including housekeeping, security, pest control, and maintenance services. - Source and procure office infrastructure such as furniture, workstations, printers, and related equipment. - Track and manage Annual Maintenance Contracts (AMCs), ensuring timely renewals. - Support procurement requirements for corporate events, employee engagement initiatives, and office activities. - Coordinate travel and accommodation bookings in line with company policies. - Ensure timely conversion of Purchase Requisitions (PRs) into Purchase Orders (POs). - Maintain an updated vendor database and monitor vendor performance. - Conduct cost comparisons and negotiate commercial terms within the approved authority limits. Lease Rental Management: - Manage procurement support for office spaces, branches, warehouses, fleet hubs, and other leased facilities. - Collaborate with Business, Administration, Finance, and Legal teams for new lease acquisitions, renewals, amendments, and lease closures. - Participate in commercial negotiations with landlords, property owners, and real est

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources About the role: This role will be responsible for supporting the implementation of a broad range of reward practices and compliance policies for the organization. This role is a key subject matter expert of the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice to Human Resources Business Partners and senior business leaders as required. key responsibilities in order of importance and specify the approximate amount of time, e.g. in % related to the typical business cycle). Expectations/ Requirements: 1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by benchmarking against comparators. 2. Conducts and analyses survey results to assist in comparing compensation and benefits plans. 3. Participates in the development of compensation and benefits policy. 4. Managing the Employee Stock Option plan. 5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and benefits, annual increments, incentives, rewards, and awards programs). 6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay adjustments. 7. Monitors compensation trends within the organization and