At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Philadelphia. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommiss
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At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Baltimore. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommission
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. You’ll likely spend time working on: Empowering your engineering team to deliver high levels of technical quality and business impact. Recruiting a diverse team of engineers recognized as some of the best in the industry, from outreach to closing. Managing a team of engineers and facilitating their career development through challenging responsibilities and constructive feedback. Actively participating in strategic direction and product decisions for your team. Contributing to engineering-wide initiatives as a member of the Playlist engineering management team. About the right team member: You are an experienced engineer who has successfully transitioned into a people leader, passionate about building and operating reliable, scalable cloud platforms and developer infrastructure that empower engineering teams. You possess extensive experience in at least one aspect of developing a world-class cloud platform and can effectively manage a high-performing team throughout the entire process. You’ll thrive in this role with experience in: 3+ years of direct management experience with an engineering team of at least 6 members with skills acro
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior People Business Partner at SoFi, you will serve as a strategic advisor and advocate for both the business and our employees. In this pivotal role, you will partner with Financial Services and Borrow/Operations Engineering leadership to drive influence and solve complex organizational challenges with scalable, high-impact solutions. What you’ll do: Partner with leaders to advise and influence the creation of measurable, actionable strategic plans. Act as an objective resource and champion for the Engineering team and broader employee population. Manage complex employee relations with discretion, providing executive coaching and facilitating constructive feedback loops. Leverage deep HR expertise to lead initiatives in org design, compensation, performance management, D&I, and employee development. Drive data-informed decision-making using people analytics and organizational health metrics. Execute strong judgment and discretion to ensure positive, professional outcomes. Champion the company culture by embodying and promoting "The SoFi Way." Cultivate robust, collaborative relationships with key stakeholders across the organization. Collaborate with People Team Centers of Excellence (CoEs) to execute strategic initiatives and support business goals. What you’ll need: 6+ years as an H
Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on people management with operational oversight, including but not limited to coaching team members, driving performance outcomes, managing escalations, and ensuring contributors receive consistent, high-quality support experiences. The ideal candidate leads with curiosity, communicates proactively, and holds themselves and their team to a high standard of accountability, quality, and continuous improvement. Success in this role requires strong judgment, a people-first mindset, and the ability to thrive in a fast-paced, evolving environment. Key Responsibilities Team Leadership & Coaching: Lead, coach, and develop a team of Support Specialists (Tier 1-3) through regular 1:1s, structured feedback, and performance conversations. Foster a collaborative, accountable, and high-performing team culture. Recognize strong performance and address performance concerns in a timely and constructive manner. Performance Management: Monitor and evaluate team performance across quality, productivity, CSAT, SLA attainment, and adherence metrics. Identify trends, surface insights, and create action plans to drive continuous improvement at both the individual and team levels. Operational Oversight: Manage day-to-day team operations including ticket queue health, schedule adherence, coverage coordination, and shift handoffs. Ensure workflows, policies, and documentation are consistently followed and updated as processes evolve. Escalation Management: Serve as the primary escalation point for complex or unresolved contributor issues. Support agents with difficult tickets, providing guidance and decision-making to ensure timely, high-quality resolutions with complete documentation. Reporting & Analytics: Track and report on team per
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Job Responsibilities Assists in the planning and assigning task to junior System Analyst. Participates in understanding of business requirement and processes from BA and related parties and analyst system impact and defines system scope. Participates in solution design by preparing and evaluating alternative workflow solutions. Leads team interact with developer to understand software limitations and develops, writes, and communicates systems design, functional system specifications i.e. System Workflow, Database and API and functional architecture to developer. Provides advice, guidance, encouragement and constructive feedback to junior in team during preparing solution, design, and systems design, functional system specifications process or related with working. Ensures compliance with organization’s technology standards. Ensures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions. Help developer during system development, e.g. provide use cases, flowcharts, validate or confirm requirement from BA. Validates test results during testing and analyzes testing results to ensure the solution meets the needs of the business, then facilitates issue resolution. Leads team interact with dep ops and IT securi
The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Safety AI Systems? As Senior Engineering Manager for Safety AI Systems at Roblox, you'll lead technical efforts and manage a team of experienced engineers to develop innovative AI solutions for multimodal content safety. You’ll oversee machine learning systems, constructing multimodal model architectures, improving data quality, training pipelines, and model performance to address challenges like real-time multi-verse content understanding and advanced moderation with large vision language models, spanning avatars, images, videos, audios, text, code / data models, and their composites. In close collaboration with product, policy, and Trust & Safety teams, you'll design large-scale systems to detect and mitigate abusive behavior before it harms the community. You'll own critical services at massive scale, balancing user freedom with platform civility to protect and empower our users. Your leadership will help ensure Roblox remains a safe, inclusive space for self-expression and shared experiences. You Will Own the vision, technical direction, and execution of machine learning solutions for the Multimodal Safety AI system, ensuring these systems effectively detect and prevent ha
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is experiencing rapid growth and we are expanding our team to support and accelerate this growth. We are deeply committed to our employees, customers, values, and culture. We are looking for individuals who have a growth mindset and the practical insight to address current challenges while also laying the foundation for future success. As a member of the Snowflake team, you will be responsible for promoting and fostering diversity and inclusivity. We are in search of a Majors Expansion Sales Manager, on our Financial Services team, who embodies Snowflake’s values and has a proven track record of creating an inclusive and collaborative work environment that brings people and ideas together. This individual should possess strong communication skills, be open to giving and receiving constructive feedback, be adept at recognizing and celebrating the achievements of others, and have a genuine passion for our technology, as well as a commitment to continuous learning and teaching. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU HAVE: An understanding of Snowflake's product in order to be able to provide guidance to navigate complex technical evaluations Drive to enable, coach, develop and motivate a robust Majors sales team Developed territories by planning strategically and
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Independently design and implement well-defined features across the full stack with minimal day-to-day guidance. Collaborate with Product Managers, UX designers, QA, and fellow engineers to translate requirements into working software. Develop and maintain frontend features using React or Angular, focusing on usability and performance. Contribute to backend services using Java, Kotlin, or .NET (expertise in one is sufficient; .NET is not mandatory). Build and consume RESTful APIs and integrate with internal systems. Write clean, maintainable, and testable code aligned with Toast engineering standards. Participate actively in code reviews—both receiving and providing constructive feedback. Troubleshoot production and non-production issues within owned areas and contribute to root-cause analysis. Use Gradle or Maven, Git, and standard development workflows effectively. Apply AI-assisted development tools (e.g., Claude Code, Cursor, Devin) to improve development speed and quality. Support team delivery during critical phases when needed, including production issues and urgent fixes. Consistently delivers on commitments with predictable cycle time for scoped work. Demonstrates ownership of components or features but does not yet own large systems end-to-end. Understands and follows established architectural patterns and engineering best practices. Proactively communicates progress, risks, and dependencies. Seeks feedback and continuously improves technical depth and execution quality. What you'll need to thrive (Requirements): A minimum of Bachelor’s degree in any area, or any other related discipline. 6+ years of experience in software or full-stack development. Strong hands-on experience with frontend frameworks such as React or Angular. Solid back
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATE EFFECTIVELY Dedicatedly provide management, multi-functional team members, and the firmware team with consistent, detailed, and accurate summaries of activities within firmware development. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open and, constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity Personal Development: Work to continuously improve your technical capability and communication skills AI RESPONSIBILITIES • Integrates AI-assisted tools and insights into daily work to improve efficiency,
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATE EFFECTIVELY Dedicatedly provide management, multi-functional team members, and the firmware team with consistent, detailed, and accurate summaries of activities within firmware development. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open and, constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity Personal Development: Work to continuously improve your technical capability and communication skills AI RESPONSIBILITIES • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exer
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATE EFFECTIVELY Dedicatedly provide management, multi-functional team members, and the firmware team with consistent, detailed, and accurate summaries of activities within firmware development. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open and, constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity Personal Development: Work to continuously improve your technical capability and communication skills AI RESPONSIBILITIES • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effecti
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATE EFFECTIVELY Dedicatedly provide management, multi-functional team members, and the firmware team with consistent, detailed, and accurate summaries of activities within firmware development. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open and, constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity Personal Development: Work to continuously improve your technical capability and communication skills AI RESPONSIBILITIES • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effect
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATE EFFECTIVELY Dedicatedly provide management, multi-functional team members, and the firmware team with consistent, detailed, and accurate summaries of activities within firmware development. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open and, constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity Personal Development: Work to continuously improve your technical capability and communication skills AI RESPONSIBILITIES • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effecti
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