Consumer Experience Lead Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Fintech customer segment leverages our deep technical, product, and industry knowledge to help our Fintech-focused customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers to shape how consumer and business interactions with their finances will drastically improve in the coming years. Plaid is looking for an experienced customer-facing professional to manage and grow our client relationships with a portfolio of the most strategic customers in our Fintech segment. Many of these customers are long-term partners and already drive significant revenue for Plaid. The account manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships with large, strategic clients, including developing a deep understanding of customer priorities, motives, and key drivers, and cultivating existing and forging new senior stakeholder relationships; is deeply curious and solutions oriented; and has demonstrated success working internally and

Today, everyone from PMs to Sales to SREs uses AI to query their business data - but every answer is a one-off with no governance, no consistency, and no visibility for data teams. We're building the system that fixes this: a context layer that learns from existing data tools driving high quality and consistent answers, an AI-powered query experience, full governance for data teams, and rich analysis surfaces to present and share the results. You'd be building a zero to one product of what we believe will become a major new product line for Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do Drive the product vision and roadmap spanning the Data agent experience, the semantic/context layer, governance console, chat experience and analysis surfaces (dashboards, notebooks, sheets) Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers and other PMs Deeply understand the needs of two key personas: data teams (who govern and curate) and data consumers (PMs, engineers, SREs, executives who ask questions) Design the context and governance layer that makes AI-powered analytics trustworthy - including auto-generation from existing BI tools, eval frameworks, confidence scoring, and self-improvement loops Define how observability data and business data come together to serve unique use cases Engage directly with early customers and internal dogfooding users to iterate on accuracy, usability, and trust Independently research the competitive landscape across legacy BI vendors, warehouse-native analytics, AI-first startups, and AI labs Work on the product pricing Work with GTM teams to define positioning, packaging, and the path to displacing entrenched tools Who you are 5+ years of experience

About the Team Our Inference team brings OpenAI’s most capable research and technology to the world through our products. We empower consumers, enterprise and developers alike to use and access our start-of-the-art AI models, allowing them to do things that they’ve never been able to before. We focus on performant and efficient model inference, as well as accelerating research progression via model inference. About the Role We are looking for an engineer who wants to take the world's largest and most capable AI models and optimize them for use in a high-volume, low-latency, and high-availability production and research environment. In this role, you will: Work alongside machine learning researchers, engineers, and product managers to bring our latest technologies into production. Work alongside researchers to enable advanced research through awesome engineering. Introduce new techniques, tools, and architecture that improve the performance, latency, throughput, and efficiency of our model inference stack. Build tools to give us visibility into our bottlenecks and sources of instability and then design and implement solutions to address the highest priority issues. Optimize our code and fleet of Azure VMs to utilize every FLOP and every GB of GPU RAM of our hardware. You might thrive in this role if you: Have an understanding of modern ML architectures and an intuition for how to optimize their performance, particularly for inference. Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done. Have at least 5 years of professional software engineering experience. Have or can quickly gain familiarity with PyTorch, NVidia GPUs and the software stacks that optimize them (e.g. NCCL, CUDA), as well as HPC technologies such as InfiniBand, MPI, NVLink, etc. Have experience architecting, building, observing, and debugging production distributed systems. Bonus point if worked on performance-critical distributed systems. Have need

About the Team The Applications Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably. In this role, you will: Design and build the development and production platforms that power our products, enabling reliability and security at scale Ensure our infrastructure can scale to the next order of magnitude Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years building core infrastructure Have experience operating orchestration systems such as Kubernetes at scale Have experience building abstractions over cloud platforms Take pride in building and operating scalable, reliable, secure systems Are comfortable with ambiguity and rapid change About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and

About the Team The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably. This role is based in San Francisco, CA. In this role, you will: Design and build the development and production platforms that power our products, enabling reliability and security at scale Ensure our infrastructure can scale to the next order of magnitude Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years building core infrastructure Have experience operating orchestration systems such as Kubernetes at scale Have experience building abstractions over cloud platforms Take pride in building and operating scalable, reliable, secure systems Are comfortable with ambiguity and rapid change This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely depl

Pre-sales Manager, Inference and Agentic AI - Paytm Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Pre-Sales Manager | Paytm AI Key Responsibilities 🔹 Partner with Enterprise Sales teams to understand client requirements and map them to Paytm AI solutions. 🔹 Conduct discovery sessions, identify business challenges, and create solution recommendations. 🔹 Deliver customized product demos, solution walkthroughs, and Proof of Concepts (POCs) for enterprise clients. 🔹 Act as a technical advisor, addressing product, integration, architecture, and implementation-related queries. 🔹 Create solution documents, proposal inputs, RFP responses, technical FAQs, and sales enablement assets. 🔹 Collaborate with Product, Engineering, Onboarding, and Business teams to ensure seamless solution delivery. 🔹 Capture client feedback and provide insights to improve product capabilities and customer experience. 🔹 Support enterprise deal closures through strong solutioning, stakeholder management, and technical consulting. Ideal Candidate ✔ 3–6 years of experience in Pre-Sales, Solution Consulting, Solutions Engineering, Product Consulting, or Enterprise Technology roles. ✔ Strong understanding of APIs, integrations, SaaS platforms, enterprise applications, and solut

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Customer Performance, Brand-1 Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. • Do you have experience conducting investigations, reviewing evidence, and documenting case outcomes? • Do you have knowledge of merchant onboarding, monitoring, customer response review, and potential Mastercard Standards violations? • Are you a high performer with strong analytical, documentation, and project management skills? • Are you collaborative, detail-oriented, and able to support credible investigations in a fast-paced environment? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Preserve the integrity of the Mastercard brand by conducting investigative case work under the Business Risk Assess

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Mastercard’s Network & Digital Payments group creates meaningful digital payment experiences for consumers, merchants, issuers, and partners at global scale. The Global Product Engineering team builds foundational payment solutions that are secure, resilient, scalable, and operationally reliable. This role is for a Senior Software Engineer who will contribute to the design, development, validation, automation, and operability of high-quality software solutions. The ideal candidate brings strong software engineering fundamentals, hands-on Java development experience, and a quality-first mindset, with the ability to build automation frameworks, contribute to application design, improve engineering practices, and support production readiness. Role As a Senior Software Engineer, you will independently execute key elements of software engineering projects and processes by applying strong technical knowledge, engineering best practices, and problem-solving skills. You will contribute to building and maintaining scalable software solutions, with a focus on testability, automation, performance, security, resiliency, and operational excellence. Key Responsibilities • Design, develop, and maintain high-quality software components, automation frameworks, and engineer

Software Systems Engineer (Associate or Experienced) Company: The Boeing Company The Boeing Company has an exciting opportunity for a Software Systems Engineer to join the Satellite Communication (SATCOM) Mission Planning Software Engineering team in Colorado Springs, CO. This position will support the Boeing Defense, Space & Security (BDS) Satellite Systems Software Engineering organization. Our teams are currently hiring for a broad range of experience levels including; Associate and Experienced Software Engineers. The Satellite Communication (SATCOM) program is a critical part of the U.S. military’s nuclear command, control, and communications (NC3) network, providing nuclear-survivable connectivity. Our team develops software tools and services for advanced satellite and ground systems. This role offers the opportunity to work in a fast-paced development environment using modern, scalable technology and tools. Our team works in an Agile and CI/CD environment with automated testing, vulnerability scanning, and quality scanning capabilities. Position Responsibilities: Develops and maintains requirements, architecture, algorithms, interfaces, and designs for high-performance APIs between front-end and back-end software services Supports software development activities in an Agile environment using DevSecOps methodologies, including integration of completed software components into a fully functional software system Supports the development of critical features and support the full development lifecycle from design through deployment Builds, architects, and consumes APIs and backend services as part of the platform ecosystem, with an emphasis on

Software Systems Engineer (Associate or Experienced) Company: The Boeing Company The Boeing Company has an exciting opportunity for a Software Systems Engineer to join the SATCOM Mission Planning Software Engineering team in Seal Beach, CA. Our teams are currently hiring for a broad range of experience levels including; Associate and Experienced Software Engineers. The Satellite Communication (SATCOM) Mission Planning team is a critical part of the U.S. military’s nuclear command, control, and communications (NC3) network, providing nuclear-survivable connectivity. Our team develops software tools and services for advanced satellite and ground systems. This role offers the opportunity to work in a fast-paced development environment using modern, scalable technology and tools. Our team works in an Agile and CI/CD environment with automated testing, vulnerability scanning, and quality scanning capabilities. Position Responsibilities: Develops and maintains requirements, architecture, algorithms, interfaces, and designs for high-performance APIs between front-end and back-end software services Supports software development activities in an Agile environment using DevSecOps methodologies, including integration of completed software components into a fully functional software system Supports the development of critical features and support the full development lifecycle from design through deployment Builds, architects, and consumes APIs and backend services as part of the platform ecosystem, with an emphasis on automation, testing, and security Conducts code reviews to maintain code quality, enforce best practices, and ensure compliance wit

Software Engineer (Associate or Experienced) Company: The Boeing Company The Boeing Company has an exciting opportunity for a Software Engineer to join the SATCOM Mission Planning Software Engineering team in Colorado Springs, CO. Our teams are currently hiring for a broad range of experience levels including; Associate and Experienced Software Engineers. The Satellite Communication (SATCOM) Mission Planning team is a critical part of the U.S. military’s nuclear command, control, and communications (NC3) network, providing nuclear-survivable connectivity. Our team develops software tools and services for advanced satellite and ground systems. This role offers the opportunity to work in a fast-paced development environment using modern, scalable technology and tools. Our team works in an Agile and CI/CD environment with automated testing, vulnerability scanning, and quality scanning capabilities. Position Responsibilities: Develops and maintains requirements, architecture, algorithms, interfaces, and designs for high-performance APIs between front-end and back-end software services Supports software development activities in an Agile environment using DevSecOps methodologies, including integration of completed software components into a fully functional software system Supports the development of critical features and support the full development lifecycle from design through deployment Builds, architects, and consumes APIs and backend services as part of the platform ecosystem, with an emphasis on automation, testing, and security Conducts code reviews to maintain code quality, enforce best practices, and ensure compliance with establis

Job Title Product Manager, G&B Digital Products, PHDSI Job Description Job title: Product Manager , G&B Digital Products, PHDSI Your role: The Product Manager will be responsible for driving the product management activities for digital propositions within Grooming & Beauty, with an initial focus on the Lumea program. The role will work closely with Business, R&D, Digital, UX, Data/AI, Marketing, Regions and Platform teams to ensure strong product definition, roadmap alignment, business value realization and successful delivery of digital experiences. The role requires a strong balance of business understanding, digital product thinking, stakeholder management and execution focus. Own and drive Product Management activities for assigned G&B digital propositions, ensuring alignment with business strategy, consumer needs, market priorities and portfolio direction. Define and maintain the product roadmap, including value proposition, feature priorities, release scope, claims, business case inputs and market readiness needs. Translate business and consumer needs into clear product requirements, working closely with Product Owners, UX, architects, engineering teams, data/AI teams and marketing stakeholders. Ensure strong connection between upstream product strategy and downstream execution across app, cloud, data, AI and connected propositions. Drive prioritization of features and capabilities based on consumer value, business impact, technical feasibility, regulatory needs, cost, performance and delivery timelines. Support development and realization of the business case, including value creation, adoption, engagement, proposition performance and contribution to business outcomes. Lead cross-funct

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure Cloud Azure Native is already live and generally available—we’ve shipped the first version of the service, and we’re now focused on making it better every quarter: expanding use cases, entering new markets, and raising the bar on reliability and developer experience. Our Foundation team owns a Go‑based control‑plane service that orchestrates how customers consume enterprise‑grade block storage natively in Azure. Around it, we work with a modern cloud stack including Temporal and other platform services for workflows, automation, and observability. This is a production cloud service, not an internal tool: the code you write directly shapes how customers deploy, scale, and operate storage in their Azure environments. This is a rare opportunity to work on a core storage service in a major public cloud , in a joint effort between Everpure and Microsoft. You’ll design and evolve APIs and service behavior that sit in the critical path of real workloads, collaborating closely with engineers across both companies. We move fast without breaking customers: clear API contracts, long‑lived interfaces, solid test automation, and CI/CD are part of the job, not side projects. If you want to own services end‑to‑end, solve real distributed systems problems in the public cloud, and see your work reflected directly in how Azure customers use storage, this is the place to do it. WHAT YOU'LL DO Own and evolve a production clo

Data Engineer, Data Platform About the Role We are building out our Data Platform team at Sigma, with a relentless focus on developing data models that fuel trusted insights across the company. As a Data Platform Engineer, you will be responsible for the underlying data architecture across Snowflake and Databricks, as well as building and optimizing various ETL pipelines to fuel both internal and external (demo) use cases. Reporting to the VP of Data & Revenue Engineering, this is a high visibility role with the opportunity to work on greenfield projects. If you’re a data engineer with a builder mindset who wants to leverage a best-in-class stack, and genuinely is invested in Sigma’s mission, let’s chat! What You Will Be Doing Architect and manage our production data pipelines in Snowflake and how they are consumed in Sigma ( Tech we use : Fivetran, dagster, dlt, terraform, dbt, Snowflake, Sigma, Hightouch, Metaplane) Build foundational processes for scaling our demo asset data across various Cloud Data Warehouses Scale our terraform deployment across all of our Snowflake assets Continue to advance our data governance policies Work cross functionally to accomplish all of the above! You’ll work across Product, Engineering, GTM—with users of all skills and levels Qualifications We Need Strong knowledge and experience of working with APIs and building data pipelines from various systems into Cloud Data Platforms (e.g., Snowflake, Databricks) Strong communication and collaboration skills. You will primarily partner with the Analytics and Infrastructure Engineering teams internally at Sigma; your ability to work and collaborate closely with them will be integral to your success. Experience deploying data governance frameworks with a scalable and repeatable process Ability to thrive in ambiguous environments and get stuff done. We move fast and iterate quickly, and we want you to feel empowered to do exactly that 3+ years of relevant experience wor

Designer, Portfolio At Kraft Heinz Design, we believe creativity has the power to make ideas unforgettable. We're looking for a Senior Designer to join our Portfolio Team and help shape the visual expression of seasonal campaigns across some of the world's most iconic brands. Working alongside the Kitchen, Creative Directors, Senior Designers, Art Directors, Copywriters, and Strategists, you'll help create compelling retail experiences and campaign assets that connect with consumers at the point of purchase. This is an opportunity to grow your craft while contributing to integrated campaigns that span retail, shopper marketing, and beyond. This role reports directly to the Head of Design at Kraft Heinz. If you're passionate about branding, retail Design, and creating beautifully crafted work, we'd love to meet you. What You'll Do Support the development of seasonal campaigns across a portfolio of Kraft Heinz brands. Design retail and shopper marketing assets, including point-of-sale materials, displays, merchandising, signage, promotional materials, and campaign collateral. Assist in developing campaign visual identities, design systems, and brand guidelines under the direction of Senior Designers and Creative Directors. Apply existing brand standards consistently across a wide variety of retail and marketing touchpoints. Collaborate with cross-functional teams to ensure designs are strategically aligned, on brand, and production-ready. Contribute ideas during creative development and help evolve concepts through design exploration. Prepare artwork and files for production while maintaining a high level of accuracy and attention to detail. Stay curious about design trends, retail innovation, and emerging creative tools to continuously develop your craft. What You'll Bring Experience in graphic design, branding, retail design, shopper marketing, or integrated marketing through an agency, in-house team, or equivalent experience. A portfolio demonstrating strong design