Consumer Experience Lead Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building prediction markets as part of the Everything Exchange, letting millions of users trade on the outcomes of real-world events across sports, politics, crypto, and culture. As a Senior Software Engineer on the Prediction Markets team , you'll design and own the core backend systems that power the full market lifecycle: market creation and discovery, real-time market data, best-in-class trading and order management, oracle-driven market resolution, and settlement, payouts, and fund movement. It's a rare chance to build market infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Own backend services end to end for prediction markets, from market creation and discovery through trading, oracle resolution, settlement, and payout. Design low-latency, high-throughput systems for a real-time financial product used by millions of people. Drive rel

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Backend on the Growth Foundations team within the Consumer & Business group, you'll build and scale the core infrastructure that powers growth across Coinbase. This team owns the foundational systems behind powering efforts as: notifications at scale, incentives and referral platforms, user targeting and segmentation, lifecycle communications, and ML ranking that power more than 50% of Coinbase web and app surfaces. You'll design and ship backend systems that enable high-impact growth initiatives for Retail, Institutional, Base, and international teams while maintaining the reliability, scalability, and performance our customers depend on. What you'll do: Own the design and delivery of scalable distributed backend services that handle high QPS, low latency, and high reliability requirements for growth infrastructure Architect resilient service-oriented systems using modern cloud technologies, contributing across backend, data, and ML layers of the stack Partner with engineers, designers, product managers, and senior leadership to translate product and technical vision into quarterly roadmaps Lead investments in developer tooling, shared platform capabilities, and cross-team relationships that increase organizational velocity Build high-quality, well-tested production code for systems that are secure, reliable, and maintainable at sc

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business — spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally. This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention. You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job. What You'll Be Doing Optimize Nitro subscription pricing strategy , managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout. Analyze Orbs virtual currency and economy strategy , including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments. Lead global rate reviews , keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk. Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations. Provide analytical support to Consumer Revenue leadership , building reporting and dashboards that surface pricing performance, subscriber trends, and mo

Accounts Receivable Collector, Business-to-Consumer — AZ - Work from home. Apply via Workday.

Director, Mid-Corp Relationship Manager - Consumer & Retail — 3 Locations. Apply via Workday.

Senior Director, Marketing, Direct to Consumer/Patients (DTC/DTP) — United States - California - Foster City. Apply via Workday.

Union, Customer Service Associate - Part Time — NJ - Mays Landing, 500 Consumer Square - Retail XFR2311. Apply via Workday.

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Growth Platform is how DoorDash, Wolt, and Deliveroo market as one. We're building a single AI-native marketing platform across all three brands, unifying customer data, intelligence, and execution so every partner team can launch faster, personalize better, learn continuously, and scale wins across brands. The scope is global, the ambition is large, and we're only getting started. We're hiring backend engineers who want to be at the front line of what engineering looks like in the age of AI. 💡 Why Growth Platform? An AI-first team by design. We don't use AI as a productivity add-on - we treat agentic coding as a core engineering discipline. We expect our engineers to build with AI agents, to challenge what's possible when the human-in-the-loop is a multiplier rather than a bottleneck, and to push the boundaries of what a focused team can ship. Real ownership, real impact. Growth Platform powers marketing across DoorDash, Wolt, and Deliveroo, reaching millions of users daily. You'll own features end-to-end, from the idea through production, and see your work matter at scale across three brands. Cross-org engineering at the frontier. We work across DoorDash, Wolt, and Deliveroo to unify customer data, intelligence, and execution into one platform. This is en

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You will be the lead engineer for our EU teams. You will be responsible for architecture across cards and relationships with our EU counterparts. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What you'll do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will be the lead software engineer for all cards in the EU. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You will be the lead engineer for our EU teams. You will be responsible for architecture across cards and relationships with our EU counterparts. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will be the lead software engineer for all cards in the EU. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards in the most transparent way possible. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards in the most transparent way possible. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and

Your challenge As a Presales Consultant, you devise engaging industry-specific demos and proofs of concept. You support the Business Development team as an industry advisor during the sales process and work with the Delivery Advisory team on advisory assignments for your industry. You are responsible for: Understanding and researching the competitive differentiators and unique selling points of our targeted industry solutions. Developing, fine-tuning, and managing our unique selling points and storylines for a range of products in one or more of our core industries . Showcasing your solution and industry knowledge at commercial conferences through networking and product demonstrations. Developing a set of industry-specific product demos based on your understanding of their key differentiators. Sharing input and feedback from prospects, customers, and the market at large with the Standard Demo team. Expanding the functionalities of the standard demo in coordination with the Standard Demo team. Engaging and convincing prospects and customers by presenting demos and starting the conversation. Translating customer-specific requirements into high level solution designs in close collaboration with customers and our internal competence centers. Documenting the proposed solution’s scope and project approach. Supporting the advisory team in advisory assignments within your industry. Assisting in the formulation of RFx responses with solution and industry expertise and providing marketing support. Acting as a trusted advisor towards our prospects and customers. About you Essential talents and qualifications: A Master’s or Bachelor’s degree in Operations Research, Mathematics, Programming, Supply Chain, or similar. Knowledge of supply chain planning processes and solutions. Interest in B2B sales. Confident when dealing with complex customer needs and various technology use cases, and the ability to adjust quickly when speaking with prospective clients. A passion for the

About the Team The Consumer Performance Marketing team owns the execution of paid social acquisition across Meta, TikTok, and Snapchat. We operate at scale across the U.S. and Canada, managing complex builds, pacing routines, live optimizations, QA workflows, and experiment cycles that directly impact consumer growth. We work closely with U.S.-based Channel Managers, Creative, Analytics, and Martech, functioning as one integrated performance engine. This requires strong operational discipline, fast signal interpretation, and a mindset focused on translating platform behavior into clear, actionable steps. While the team is execution-heavy, we also influence strategy by shaping testing agendas, surfacing insights, and partnering with platform reps on betas and new product rollouts. It’s a high-ownership environment for operators who thrive in fast, data-driven systems. About the Role This role owns the tactical execution of Consumer paid social campaigns end-to-end. You will build, QA, pace, optimize, and iterate campaigns across Meta, TikTok, and Snap, managing multi-million-dollar budgets with precision. You’ll partner with U.S. teams and platform reps to run experiments, test new bidding approaches, evaluate audience structures, and support creative testing. You will also be expected to diagnose issues quickly, communicate insights clearly, and maintain structurally sound accounts. This position requires someone who can execute with technical depth, think analytically, and move fast — ensuring each optimization ties directly to performance outcomes. You’re excited about this opportunity because you will… Be a part of our first DoorDash team in our Mexico City office! Manage multi-million dollar monthly digital budgets across digital paid marketing channels, working with partners such as Meta, Snap, Google and TikTok to optimize campaign performance and test new products. Learn to operate a world-class acquisition program that brings in millions of orders to D

About the Team The Consumer Performance Marketing team owns the execution of paid social acquisition across Meta, TikTok, and Snapchat. We operate at scale across the U.S. and Canada, managing complex builds, pacing routines, live optimizations, QA workflows, and experiment cycles that directly impact consumer growth. We work closely with U.S.-based Channel Managers, Creative, Analytics, and Martech, functioning as one integrated performance engine. This requires strong operational discipline, fast signal interpretation, and a mindset focused on translating platform behavior into clear, actionable steps. While the team is execution-heavy, we also influence strategy by shaping testing agendas, surfacing insights, and partnering with platform reps on betas and new product rollouts. It’s a high-ownership environment for operators who thrive in fast, data-driven systems. About the Role This role owns the tactical execution of Consumer paid social campaigns end-to-end. You will build, QA, pace, optimize, and iterate campaigns across Meta, TikTok, and Snap, managing multi-million-dollar budgets with precision. You’ll partner with U.S. teams and platform reps to run experiments, test new bidding approaches, evaluate audience structures, and support creative testing. You will also be expected to diagnose issues quickly, communicate insights clearly, and maintain structurally sound accounts. This position requires someone who can execute with technical depth, think analytically, and move fast — ensuring each optimization ties directly to performance outcomes. You’re excited about this opportunity because you will… Be a part of our first DoorDash team in our Mexico City office! Manage multi-million dollar monthly digital budgets across digital paid marketing channels, working with partners such as Meta, Snap, Google and TikTok to optimize campaign performance and test new products. Learn to operate a world-class acquisition program that brings in millions of orders to D