Consumer Operations Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Health100 is America's trusted front door to health and care. The Health100 platform integrates any participating health plan, PBM, pharmacy (retail and specialty), provider, digital health point solution provider, and employer, and addresses the top health care challenges for the consumer. The Senior Manager, Software Engineering will lead engineering teams building a best-in-class consumer health experience on the Health100 platform, focused on identifying, prioritizing, shaping, and executing complex platform initiatives. As a key member of our engineering organization, you will drive innovation, manage cross-functional teams, and deliver scalable cloud-native and AI-enabled solutions that improve consumer experiences and business outcomes. This role works within a top-notch organization of software developers who identify, design, and deliver technology solutions using Java, distributed systems, cloud platforms, and AI-powered capabilities to achieve defined business value. You will guide the integration and validation of complex technology solutions, drive engineering excellence, and leverage emerging technologies including Generative AI and intelligent automation to accelerate innovation and efficiency *Remote eligible within the United States. Preference for candidates in close proximity to our Woonsocket, RI headquarters. Resp

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions Understand and comply with Citibank policies, standards and procedures Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:</u

Become a part of our caring community Become a valued member of Humana's Internal Review Team as a Grievances & Appeals Representative 2, where you will play a critical role in addressing client concerns and denials. You will perform thorough reviews of clinical documentation to assess whether grievances, appeals, or additional requests are justified. Then, you will provide final determinations utilizing your expertise and collaboration with clinical and other Humana teams. Your contributions will directly support Humana's commitment to delivering high-quality service and making a positive difference in the lives of those we serve. Must be passionate about contributing to an organization focused on continuously improving consumer experiences. Key Responsibilities: Assign cases to team members for submission to an independent entity for 2nd level review. Monitor and record the number of cases assigned to the team, as well as the distribution of cases among individual associates. Operate within established guidelines to maintain work expectations and quality standards, while exercising discretion in prioritizing tasks and managing timelines with minimal supervision. Demonstrate flexibility and resilience in adapting to evolving processes and a fast-paced work environment. Use your skills to make an impact Required Qualifications Minimum of 1 year of customer service experience Minimum of 1 year of data entry experience Experience in a production-driven environment Must have strong experience using multiple Microsoft systems simultaneously (Teams, SharePoint, Excel, etc.) Ability to manage large volume on inventory daily Preferred Qualifications Previous inbound call center or related customer service experi

NVIDIA is seeking elite ASIC Verification Engineers to verify the design and implementation of the world’s leading SoC's and GPU's. This position offers the opportunity to have real impact in a dynamic, technology-focused company impacting product lines ranging from consumer graphics to self-driving cars and the growing field of artificial intelligence. We have crafted a team of extraordinary people stretching around the globe, whose mission is to push the frontiers of what is possible today and define the platform for the future of computing. In this position, you will help to build the high-performance processor elements that implement programmable compute and graphics functionality. What you'll be doing: As a key member of our ASIC Verification team, you will verify the design and implementation of the industry's leading GPUs You will be responsible for verification of the ASIC design, architecture, golden models and micro-architecture using advanced verification methodologies such as UVM Understand the design and implementation of your unit, define the verification scope, develop the verification infrastructure and verify the correctness of the design Collaborate with architects, designers, and pre and post silicon verification teams to accomplish your tasks What we need to see: Bachelors Degree in EE, CS or CE or equivalent experience 2&#43; years of relevant experience Experience in verification using random stimulus along with functional coverage and assertion-based verification methodologies Background with design and verification tools (VCS or equivalent simulation tools, debug tools like Verdi, GDB) Experience crafting test bench environments for unit and system level verification Strong background in System Verilog or similar HVL Expertise with C/C&#43;&#43; programmin

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements: We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows:  Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.  Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships.  Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market.  Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives.  Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser.  Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers.  Provide constant feedback to the product team to improve advertising performance and customer experience. Desired Qualifications:  5+ years

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We are seeking an enthusiastic Accounting Intern to join our finance team in Vilnius. This is an excellent opportunity to gain hands-on experience in accounting and finance while working with a dynamic team. You will assis in various accounting tasks, including data entry, reconciliations and financial reporting. What You Will Do: Reconcile bank accounts and prepare open unposted items list. Enter monthly FX rates to accounting system. Prepare journal entries. Assist finance team with various month end close tasks. Assist financ

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: Goal: Help grow Trustpilot by bringing new clients onto the world's largest independent consumer platform Key Responsibilities: Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal teams to provide the best solutions for customers. Location: London, with a hybrid work setup (3 days in the office, 2 days remote). You will help our new business team expand globally. Our partners rely on us to enhance their visibility, establish their reputation, and boost their sales. If you share our values of being open, transparent and collaborative, and you are motivated by selling a solution you believe in, then read on… What you’ll be doing: Generate new business opportunities with prospective clients by targeting various verticals in the UK market Manage the entire sales cycle, from lead generation to closing Work closely with your colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Collaborate with our marketing team to convert inbound leads from events, webinars and case studies Build and manage a robust pipeline to meet and exceed your targets Who you are: A drive to continuously learn and improve Knowledge of a SaaS business model, e-commerce or an online reviews market Proven ability to identify, engage and close deals with senior decision-makers Familiarity with the e-commerce landscape and key industry players We are: Our sales teams are highly collaborative. We’re a great place to work if you enjoy seeing your contributions recognised Our culture is dynamic, and our employees grow as w

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. AT A GLANCE RVO Health is a first-of-its-kind comprehensive consumer healthcare platform that meets people where they are in their personal journeys and connects them with both the information and the care they need. RVO Health is a partnership between Red Ventures and UnitedHealth Group. Together we're focused on delivering on our vision of a stronger and healthier world. RVO Health has the largest consumer health and wellness audience online. Every month, we help nearly 100 million people take steps on their daily journey to lifelong well-being. As part of our RVO Health Security team, you will play a major part in strategic initiatives that improve our security posture and protect our sensitive data. You will work in a collaborative Agile environment, working closely with the business, IT, and engineering teams. You will apply your skills in a highly dynamic, innovative, cloud-native environment with a strong security-minded culture. Where You'll Be Location: Denver, CO | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Address: 1801 California St. Denver, CO 80202 What You’ll Do Design, implement, and maintain security controls and architectures to protect the company's cloud infrastructure, applications, and data from cyber threats. Improve our cloud security posture and vulnerability management program — pull-request scanning, triage and tracking of findings to closure across engineering teams, and coverage and license optimization. Build

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your impact on our mission Zocdoc's most important asset is our people. As a Senior Director of Enterprise Sales, you'll play a meaningful role in making sure our Enterprise Sales organization operates at the highest level — driving meaningful revenue growth, shaping long-term commercial strategy, and building the kind of high-performing teams that raise the bar for everyone around them. You'll own the strategy, the people, and the results that fuel Zocdoc's mission of giving power to the patient. You'll enjoy this role if you are… Personally motivated by building winning cultures — you believe accountability and engagement aren't opposites, they reinforce each other Autonomous, urgent, and creative. You genuinely love tackling complex organizational challenges and turning them into competitive advantages Highly strategic in your thinking, but never too far from the details that drive execution Passionate about developing leaders — you get just as excited about unlocking a manager's potential as you do about closing a major dea

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales are deep functional and technical specialists who lead and advise on Stripe's most strategic and complex deals. We have a variety of open roles across the Link organization, including building a new team to focus on banking. This team sits at the intersection of Stripe's highest-leverage growth areas: the Link consumer network, Financial Connections, Optimized Checkout Suite, and alternative payment methods including bank payments and BNPLs. Selling them together is a materially stronger proposition than selling any alone — and this role owns that combined motion across top enterprise segments in key verticals. What you'll do As an Account Executive, Product you'll lead Stripe’s largest, most complex deals for your product area. You will be the go-to expert on the product offering, integration shapes, and competitive landscape. You'll partner closely with core Account Executives, Solutions Architects, Product, Engineering, and Marketing to land and expand across new and existing customers — while shaping how Stripe brings this combined offering to market in the segment. You will be instrumental in leading in depth product discussions and negotiations as well as building and executing against our go to market strategy. You are a top performing salesperson capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEOs, CTOs, and CFOs. You are a strategic thinker capable of

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Bazaarvoice services team is looking for candidates experienced with delivering Web technologies in a professional services capacity delivering the scope of work in an allocated number of hours and days. This individual will be responsible for all phases of the client’s projects including planning, design, implementation, configuration, data transformation, training and transition to other teams. The salary range starts from 2000 EUR gross per month (+additional language allowance) and offers are determined by experience, knowledge, and skillset. What You Will Do <div

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc's most important asset is our people. As a Large Provider Group (LPG) Enterprise Account Executive, you'll own and grow a portfolio of some of Zocdoc's largest and most strategic LPG partnerships. Serving as a trusted advisor to executive stakeholders, you'll drive long-term growth through consultative selling, contract renewals, commercial negotiations, and expansion opportunities. You'll navigate complex enterprise buying processes, lead multi-threaded sales motions, and partner cross-functionally to deliver measurable value for both your customers and Zocdoc. This is an opportunity to make a meaningful impact on a high-priority book of business with significant growth potential. Working closely with Client Success, Solution Architects, Technical Account Managers, and Leadership, you'll help shape customer strategy, strengthen partnerships, and accelerate adoption across some of the nation's leading LPGs. If you're energized by executive-level selling, thrive in complex enterprise environments, and enjoy building relationships

Job Title Marketing Manager Job Description Job Title Marketing Manager - Commercial Responsible for driving portfolio growth, go-to-market excellence, and customer-centric marketing strategies across assigned product, solution, and service portfolios. Your role • Drive the go-to-market strategy and execution for assigned product portfolios, ensuring alignment with business objectives, customer needs, and market opportunities. • Lead new product introductions and launches, collaborating closely with regional, commercial, and global teams to ensure successful execution and on-time delivery. • Develop annual marketing and business plans through market analysis, competitive intelligence, and consumer insights, translating strategy into impactful portfolio and growth initiatives. • Create compelling value propositions, optimize portfolio positioning, and design omni-channel customer and shopper experiences that enhance engagement and accelerate business performance. • Partner with sales, regional marketing, global business units, and cross-functional stakeholders to localize global assets, improve marketing effectiveness, and drive commercial success. You're the right fit if: 1. Experience 7&#43; years of experience in marketing, category management, or commercial marketing within a multinational or fast-paced organization. Proven track record of managing product launches and executing integrated marketing campaigns. 2. Skills Strong strategic thinking, market analysis, competitive intelligence, and business planning capabilities. Experience with omni-channel(E-commerce) marketing, customer journey development, and portfolio positioning. Excellent stakeholder management and cross-functional collaboration skills. 3. Education</

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: French - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & French Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core valu

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Spanish - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Remote (UK Based) Shifts - Working a shift rotation between the hours of 8am-8pm with a 1 in 3 weekend. Start Date - 26th October As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills in both English & Spanish Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of s