Consumer Operations Jobs

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

Role : Associate Product Manager About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Our Story Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. Expectations/Requirements : · Own the end-to-end product lifecycle for key categories under Recharges & Bill Payments — from user pain-point discovery to solution design, rollout, and optimization. Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily. Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints. Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies. Build a deep understanding of our users across segments and geographies — especially Bharat users — and translate insights into product strategy. Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills. Superpowers/ Skills that will help you succeed in this role: · 2-5 years of product management experience, ideally in consumer tech, fintech, or large-scale pr

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Paytm Travel Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Join us if you would like to work in a fast paced, agile, entrepreneurial environment where every day brings with it an opportunity for you to create a dent in the universe. Our Story Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of few years, which proves our capability and potential to become no. 1 in the near future. Being one of the largest travel platforms in the country, our aim is to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich customer experience by making every transaction transparent, honest and hassle free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with a trustworthy travel partner. What You'll Do: Own the roadmap for a key consumer-facing product within the travel ecosystem Collaborate cross-functionally with design, engineering, and business teams to deliver

Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams. Key Responsibilities - Own end-to-end cohort analytics across the user lifecycle - acquisition, activation, engagement, and churn - and translate insights into actionable growth strategiesDesign and maintain user scoring models (engagement, propensity-to-invest, churn risk) to enable intelligent segmentation and personalised CRM campaignsBuild and manage data pipelines and Looker Studio dashboards to provide self-serve reporting for growth, CRM, and leadership teamsDevelop and iterate on multi-touch campaign attribution models and Customer Lifetime Value (CLTV) frameworks to measure ROI and guide retention investmentDefine audience segments, trigger logic, and data contracts for CRM automation tools (Seller Panel / CleverTap or equivalent) to enable precise, data-driven campaign executionCreate and own structured PowerPoint decks for weekly, monthly, and quarterly business reviews - synthesising data into crisp narratives for leadership and cross-functional stakeholdersDrive standardised processes for campaign planning, data QA, A/B test design, and performance reporting across the growth function Who We're Looking For 3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural se

When 5% of Indian households shop with us, it’s important to build data-backed, resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Tech Culture We have a unique tech culture where engineers are seen as problem solvers. The engineering org is divided into multiple pods and each pod is aligned to a particular business theme. It is a culture driven by logical debates & arguments rather than authority. At Meesho, you get to solve hard technical problems at scale as well as have a significant impact on the lives of millions of entrepreneurs. You are expected to contribute to the Solutioning of product problems as well as challenge existing solutions. Meesho’s user base has grown 4x in the last 1 year and we have more than 50 million downloads of our app. Here are a few projects we have completed last year to scale oursystems for this growth: ● We have developed API gateway aggregators using frameworks like Hystrix and spring-cloud-gateway for circuit breaking and parallel processing. ● Our serving microservices handle more than 15K RPS on normal days and during saledays this can go to 30K RPS. Being a consumer app, these systems have SLAs of ~10ms ● Our distributed scheduler tracks more than 50 million shipments periodically fromdifferent partners and does async processing involving RDBMS. ● We use an in-house video streaming platform to support a wide variety of devices and networks.

Review platforms are growing in popularity and more consumers are relying on other people's opinions/experiences. Ok customer support executive's role is to manage customer interactions and ensure customer satisfaction. They are responsible for a variety of tasks, including: Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve Creating policies and procedures: Developing standards for customer service to ensure consistent quality

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App. Key Responsibilities 🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability. 🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities. 🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives. 🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies. 🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives. 🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards. 🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership. Qualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. While there is a lot to celebrate in our past, there are greater opportunities ahead of us. About the Role We are seeking a Back-End Engineer for our Computer Backup Team. This team focuses on the services supporting our Computer Backup product. In this role, you will build and maintain systems to back up and restore exabytes of data. We are looking for an engineer who is excited to learn to develop high-performance, highly multithreaded architectures. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve. Responsibilities Design and develop highly scalable, performant services and APIs in a Java ecosystem. Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality. Collaborate on the full technical lifecycle, including estimation, design, development, and delivery. Collaborate across the organization to ensure project success. You will often engage with QA, Data Centers, Marketing, Product Management, Support, Legal/Compliance, and Security to gather necessary context and requirements to implement solutions correctly, help customers, and solve problems. Diagnose complex issues and maintain the stability of large-scale production systems. Collaborate across functional teams and provide technical leadership to foster engineering excellence. Required Qualifications A broad track record of project deliveries and successfully shipping software systems. 3+ years of experience with Java

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking an Application Security Engineer to improve application security across the software used to enable Backblaze B2 Cloud Storage and Computer Backup. The primary role is to build security into how the product is used, how data is stored and how customers can use it. This role will require development skills and application security knowledge to build security into the product and new features. Leveraging AI is key. This is a hands-on role that requires application development knowledge. This role is expected to know and use the latest AI to help with both development and security. The primary requirements include; development in common web languages, application security and AI tool usage. Leverage AI tools and software for Building new and maintaining existing software security features Meeting evolving software security needs in existing software Developing new components as needed Perform security assessments and code reviews on internal and external customer-facing applications Work closely with engineers to remediate security vulnerabilities using AI tools Develop security automation and tooling to improve security Support bug bounty program and vulnerability handling Investigate newly reported vulnerabilities Determine ways to remediate them Provide guidance to engineering based on known vulnerabilities found in existing applications Understanding cryptography and secure authentication Knowled

About Us Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion. Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors. Role Overview We are looking for a strategic, business-oriented, and AI-forward Analytics Leader to drive data-led and AI-powered decision-making for Paytm Money across equities, mutual funds, and derivatives. This role will define and lead the analytics vision across user growth, trading behavior, portfolio analytics, customer lifecycle, monetization, and product experience, while partnering closely with Product, Growth, Business, Risk, and Engineering teams to scale Paytm Money’s wealth platform. The ideal candidate will bring deep expertise in financial markets, broking platforms, and investment products, along with strong experience in building scalable analytics functions. In addition, this leader should have worked intensively on AI-led modeling, predictive decision systems, AI adoption across analytics workflows, and data models designed for advanced analytics and machine learning use cases. This is not just a reporting or dashboarding role. It is a leadership role focused on building a proactive, predictive, and AI-enabled analytics engine that helps the business make faster, sharper, and more scalable decisions. Key Responsibilities 1. Analytics Strategy, AI Vision & Business Impact · Define and own the analytics and decision intelligence roadmap aligned with Paytm Money’s growth, engagement, and revenue goals. · Translate business problems across acquisition, activation, trading behavior, retention,

About Us Paytm is India’s leading digital payments and financial services company, focused on driving consumers and merchants to its platform through a wide range of payment and financial solutions. Paytm enables consumers with services such as utility payments, money transfers, and digital commerce, while offering payment instruments including Paytm Wallet, UPI, Paytm Payments Bank Netbanking, FASTag, and Paytm Postpaid (Buy Now, Pay Later). For merchants, Paytm provides acquiring and payment solutions such as Soundbox, EDC, QR, and Payment Gateway services, enabling seamless payment acceptance across online and offline channels. About the Team The team is part of Paytm’s Merchant Lending vertical and is responsible for driving merchant loan and merchant cash advance businesses across India. The team plays a key role in enabling merchant growth through financial inclusion and credit accessibility. Role Overview We are looking for a dynamic and execution-oriented Process Trainer to support the Merchant Lending business. The role involves designing and delivering engaging learning experiences, building scalable capability programs, and driving learning effectiveness across the Lending Merchant ecosystem. The ideal candidate will work closely with business stakeholders and Subject Matter Experts (SMEs) to simplify complex domain knowledge into impactful learning content and training interventions. The role will also focus on digitization of learning content and strengthening capability-building initiatives across teams. Key Responsibilities Learning Partnership & Capability Building Act as the Learning Partner for the Merchant Lending business, demonstrating strong domain understanding. Build and strengthen the Lending Merchant Training function focused on capability development, SOP effectiveness, and learning engagement. Identify business capability gaps and design behavioral and functional training interventions. Content Development & Training Delivery Develop e

About Us: Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion. Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors. Role Overview: We are looking for an experienced Performance Marketing leader to drive scalable and efficient user growth for Paytm Money within the Paytm ecosystem. This role will own the end-to-end paid growth charter across mutual funds, equities, derivatives and MTF with a strong focus on acquisition efficiency, funnel optimization, and ROI-driven scaling. Sitting at the intersection of marketing, analytics, and product, this role will play a critical part in accelerating new user acquisition, improving activation rates, and maximizing lifetime value across investment products. Key Responsibilities: 1. Performance Marketing Strategy & Ownership: * Own and drive the performance marketing strategy across channels (Google, Meta,, programmatic, OEMs). * Manage large-scale acquisition budgets with a strong focus on ROI, CAC, and payback periods. * Scale user acquisition across mutual funds, equities, and derivatives segments. 2. User Acquisition & Funnel Optimization: * Build and optimize full-funnel campaigns—from awareness to conversion (app installs, KYC completion, first trade/investment). * Improve conversion rates across onboarding journeys (demat account opening, SIP setup, trading activation). * Continuously refine targeting, creatives, and landing experiences. 3. Data-Led Growth & Experimentation * Leverage analytics frameworks (A/B testing, attribution modeling, cohort analysis) to drive decision-

About the Team Meesho’s ecosystem spans millions of sellers, consumers, logistics partners, and content creators across Bharat — many at early stages of their digital journey. The Foundation takes a 20-year view, leveraging Meesho’s distribution, technology, data, and partnerships to create outsized social impact with limited resources. This is not a traditional CSR function. It is a platform-adjacent social venture built from scratch. About the Role Democratise internet commerce for all consumers, businesses, and ecosystem partners, not just limited to Meesho, by bridging gaps that market forces cannot solve — through access, affordability, and resilience.

About the Team DoorDash is building the world’s most reliable on-demand logistics engine for delivery! We’re looking for machine learning engineer interns to join our fast-growing engineering team to help us develop a 24x7 global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role As a Machine Learning Engineer intern at Doordash, you’ll work on tackling new challenges in machine learning and artificial intelligence. You’ll conduct research that can be applied across Doordash engineering teams and engage in external collaborations and mentoring, while also performing research in any of the following areas: Auction, Game theory, Recommender systems, Ranking, AdTech, Computer Vision, Causal Inference, and Big data analytics. We offer a 12-week summer internship program in our San Francisco, Sunnyvale, New York, or Seattle offices. You’re excited about this opportunity because you will… Use cutting-edge research in ML/AI, NLP, RecSys, Ranking, Computer Vision, Causal Inference, Ad Tech, Graph analysis to solve real-world problems across discovery, ads,forecasting, fulfillment and search experiences at Doordash. Contribute and execute on research ideas that can be applied and used to improve product experience at Doordash. Collect, analyze, and synthesize findings from data and use these insights to build relevant ML models. Write clean, efficient, and sustainable code We’re excited about you because you… Are working towards a Masters degree in Computer Science, ML, NLP, Statistics, Information Sciences or related field and are graduating between Fall 2027 & Summer 2028 Have a mastery of at least one systems languages (Java, C++, Python, Kotlin, GoLang) or one ML framework (Tensorflow, Pytorch, MLFlow) Have experience in research and in solving analytical problems Are a strong communicator and team player. Have a passion for applied ML and the Doordash product Ideally have