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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? The role will lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin. We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy. For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space. What will I be doing? Sales Strategy Execution: Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment. Oversee

We're looking for a Senior Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you'll build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents.This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. About you 5+ years of working in large codebases Experience building developer tools, internal platforms, infrastructure, IDE/editor integrations, CLIs, or workflow automation. Hands-on experience with AI-assisted development tools (such as Cursor, Claude Code, or Codex), or extending coding agents, MCP-based int

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product. This role is based in our San Francisco or New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities Leave customers with more than a working deployment — leave them with a stronger system for building software About you 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role Strong coding and systems-thi

Corporate Account Executive — Tokyo Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each customer. We prioritize delivering exceptional value through tailored solutions and strategic partnerships. By fostering a collaborative environment across all go-to-market functions, we engage in value selling, ensuring that every interaction enhances and maximizes the customer experience. By adopting an inclusive approach, we work closely with marketing, product, and customer success teams to ensure alignment and continuous improvement. Together, we identify and overcome technical, educational, and competitive challenges, thereby driving successful, long-term growth and customer satisfaction. You will play a crucial role in acquiring new customers and cultivating passionate advocates. As a champion of the entire sales process, from inception to completion, your creative prospecting skills will be strategically employed to pursue fresh business opportunities. You'll tackle complex deals, and your insatiable curiosity will position you as a thought leader, consistently propelling you to the top of the performance charts. We welcome those who challenge conventional wisdom and refuse to settle for the ordinary! Join Asana's sales team and become a seasoned explorer and a strategic partner for potential clients. Your contribution will be instrumental in our company's growth, while you embark on your own journey of personal and professional development. If you're eager to make a significant impact and refine your sales expertise, we're excited to connect with you! This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recrui

We're seeking a strategic, highly organized Program Manager to lead the operational backbone for Asana's incubation motions across new product lines. This is a unique opportunity to help Asana bring early-stage products to market by supporting the specialist sales, solutions, and post-sale teams that sit closest to our incubation customers. You will work across multiple products in the incubation stage in direct partnership with product GMs, sales and solutions leaders, post-sale partners, and R&D Ops leadership. Your role will be to create the systems that make these motions scalable and accountable: intake processes, rules of engagement, reporting and dashboards, capacity tracking, stage-gate reviews, field communications, and operating cadences. This role is ideal for someone who thrives in ambiguity, loves building operating systems from scratch, and knows how to bring structure to cross-functional work without slowing it down. You should be excited to work at the intersection of Product, R&D Operations, Revenue, Customer Success, and Finance to help Asana learn faster and scale the right motions at the right time. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design, launch, and continuously improve the process to engage overlay sales teams across new product lines, including clear entry criteria, required context, routing rules, and escalation paths Define, document, and maintain rules of enga

We’re looking for a Staff Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you’ll set technical direction and build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. Set technical direction for the team, balancing experimentation with reliability, maintainability, and long-term platform thinking. Partner cross-functionally with teams across the engineering organization to understand engineering needs, identify workflow friction, and scale high-impact solutions

We're looking for a Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you'll build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents.This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. About you 3+ years of working in large codebases Experience building developer tools, internal platforms, infrastructure, IDE/editor integrations, CLIs, or workflow automation. Hands-on experience with AI-assisted development tools (such as Cursor, Claude Code, or Codex), or extending coding agents, MCP-based integratio

Asana is looking for a strategic, supportive, and business-savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people-first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership. You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing world-class partnership to Asana’s top executives. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Bridge Strategy & Execution: Act as a high-level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals. Evaluate & Optimize: Conduct comprehensive strategic audits of internal programs. You will determine their long-term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model. Development of Team: Coach the high-performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities. Establish clear expectations for business acumen, judgment, and impact across the ABP team. Standardize Excellence: Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global trav

About Datadog We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale with trillions of data points per day, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams for tens of thousands of companies globally. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team The Datadog Security Libraries team owns the customer-side integrations behind our run-time security products App & API Protection , Workload Protection , and Code Security . Our libraries let customers automatically manage application security risk with continuous, real-time monitoring of vulnerabilities and threats against their web applications, serverless applications, and APIs, in production. Automatically integrated with Application Performance Monitoring (APM) distributed tracing and code-level context, our software empowers development, operations, and security teams to build and run secure applications. As a polyglot team we ship and maintain the security capabilities of Datadog's tracing libraries across .NET , Java , Go , Node.js , Python , Ruby , and PHP , on top of a shared C++ core and a set of HTTP proxy integrations (primarily Envoy, NGINX, and HAProxy). Our code runs inside thousands of production applications around the world. Recent work spans exploit prevention (RASP) and WAF detections, API Security, code security (IAST and SCA), and AI-assisted ("agentic") onboarding, always measured by real product outcomes and operational telemetry. The Opportunity We're looking for a senior, polyglot engineer to contribute across several of our security libraries, with .NET or Java expertise. You'll design and build security integrations and detection features, take them from prototype to production-hardened, and own them operationally as they instrument thousands of applications. As a se

About Datadog We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale with trillions of data points per day, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams for tens of thousands of companies globally. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team The Datadog Security Libraries team owns the customer-side integrations behind our run-time security products App & API Protection , Workload Protection , and Code Security . Our libraries let customers automatically manage application security risk with continuous, real-time monitoring of vulnerabilities and threats against their web applications, serverless applications, and APIs, in production. Automatically integrated with Application Performance Monitoring (APM) distributed tracing and code-level context, our software empowers development, operations, and security teams to build and run secure applications. As a polyglot team we ship and maintain the security capabilities of Datadog's tracing libraries across .NET , Java , Go , Node.js , Python , Ruby , and PHP , on top of a shared C++ core and a set of HTTP proxy integrations (primarily Envoy, NGINX, and HAProxy). Our code runs inside thousands of production applications around the world. Recent work spans exploit prevention (RASP) and WAF detections, API Security, code security (IAST and SCA), and AI-assisted ("agentic") onboarding, always measured by real product outcomes and operational telemetry. The Opportunity We're looking for a senior, polyglot engineer to contribute across several of our security libraries, with .NET or Java expertise. You'll design and build security integrations and detection features, take them from prototype to production-hardened, and own them operationally as they instrument thousands of applications. As a se

Datadog is entering a new chapter in how our product looks, feels and operates. We're building a small, high-leverage Design Lab team to define that evolution, and we're looking for a Senior Staff Visual Designer to author it. Our design system powers everything we ship. Now we're ready to evolve it. As Datadog expands into AI-driven experiences and more complex product surfaces, the visual language needs to grow with it. This is the role that decides what that language is — someone with taste, judgment, and the confidence to set a direction and defend it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Define and evolve Datadog’s visual language across product surfaces. Lead exploratory and concept work, creating a range of distinct visual directions for the next generation of the product. Synthesize product context, research, references, and stakeholder input into clear visual principles and a coherent point of view. Establish the quality bar for typography, color, composition, iconography, imagery, motion, and visual expression across the platform. Create high-fidelity product exemplars and prototypes that make an emerging direction tangible. Partner deeply with Brand, Product Design, Motion, and Design Systems to test and refine the direction across different surfaces. Influence executives and senior stakeholders through clear, persuasive visual storytelling. Guide and critique the work of other designers, helping the visual direction remain coherent as it evolves. Help shape how visual exploration, critique, and craft are integrated into Datadog’s design process. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds of designers and engineers. Who Yo

This role will join Datadog’s Data Visualization organization, a team responsible for the visualization experiences that power dashboards, notebooks, investigations, and product workflows used across the platform. The team is a highly product-oriented organization, building AI-native experiences that help customers understand, investigate, and interact with complex operational data. As a Staff Software Engineer, you will provide technical leadership in applying AI technologies to customer-facing product experiences, helping shape how users interact with Datadog through agents, conversational interfaces, and intelligent investigation workflows. You will partner across engineering and product teams to develop reliable, scalable, and trustworthy AI-powered experiences while helping establish AI engineering expertise within the broader organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the design and delivery of AI-powered product experiences across Datadog’s visualization and investigation surfaces. Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes. Drive innovation in context engineering, prompt engineering, evaluation frameworks, and AI application reliability. Partner with product and engineering teams to improve investigation workflows and help customers discover insights more efficiently. Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments. Provide technical leadership and mentorship while helping establish AI engineering best practices across the Data Visualization organization and broader Graphing group. Who You Are: You have extensive softw

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and improve the full Product Development Life Cycle . Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Drive centralized product knowledge and enablement , ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Analyze and quantify product signals. Query pro

As the Senior Product Manager for the Actions & Automations team, you will own the ecosystem that enables customers, partners, and Datadog teams to build, deploy, and operate AI agents on Datadog. You will drive the strategy and execution for the platform capabilities, developer experience, integrations, and extensibility model that make Datadog the best place to build agents that understand and act on production systems. Modern engineering organizations are entering a new era where software is not only monitored and operated by humans, but increasingly by AI-powered agents. As agentic workflows reshape how teams build, operate, secure, and troubleshoot systems, customers need a platform for creating specialized agents, connecting them to business and engineering systems, governing their behavior, and extending them to solve unique organizational problems. You will define and build the ecosystem that makes this possible. Agent Builder sits at the intersection of Datadog's products, AI capabilities, and ecosystem strategy. You will have the opportunity to work across the breadth of the Datadog platform, partner with teams throughout the company, and help establish Datadog as the foundation for operational AI. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the vision, strategy, and roadmap for Datadog's Agent Builder platform and ecosystem. Own the core platform capabilities that enable customers and partners to create, customize, deploy, and manage AI agents. Drive the extensibility model for agents, including integrations, tools, actions, context sources, APIs, SDKs, and developer workflows. Shape how agents perform actions across Datadog products and third-party systems. Partner closely with AI, platform, infrastructure, and product tea

Senior Product Manager - Search Datadog’s Search team helps users – both human and agents – find answers to their questions. Search is a critical function in Datadog, and touches many product surfaces: the query editors in product homepages and dashboards, search bars for finding relevant assets, the global cmd+k navigation search, and the MCP tools that our Bits AI agent uses to respond to natural language prompts. Search is a full-stack team: owning user-facing search components, backend search ranking systems, and machine learning models to produce recommendations. The Search team is relatively new, and still growing. We have recently built out agentic search tools, and we are looking for a leader to help us expand to ambitious orchestration systems that deliver accurate results, and proactive recommendations across both keyword and semantic search. Beyond this, you’ll have room to influence how Datadog thinks about Search as a strategic surface. What you’ll do: Define and deliver how Datadog's AI agents discover the right context and tools to answer natural-language questions accurately and at scale Stay on top of industry trends in UI and agentic search experiences and capabilities Collaborate with Applied AI teams to integrate ranking, personalization, and recommendation models that scale across both human and agentic users Define and monitor KPIs for search quality, adoption, and downstream impact on user productivity; use them to drive data-informed decision making Engage directly with customers and internal product teams to deeply understand search journeys across query editors, global navigation, and natural-language agent interfaces Who you are: You have experience with search, ranking, or recommendation systems You are familiar with or very interested in MCP servers and differences between human and agentic UX You have a sharp eye for design and strong opinions on the micro-interactions — keyboard navigation, autocomplete behavior, loading