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Contract Operations Jobs

3,936 active opportunities · Updated for October 2026

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Explore current contract operations jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C
Citi
📍 Tampa Florida United States
14 days ago

The Clnt Onbrd Intmd Assoc Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Responsible for a wide range of duties from account opening to account maintenance, to internal partner support with extensive client interface. Responsible for ensuring a smooth process in handling all of the aspects of on-boarding a client. Liaise with clients and internal teams in to ensure that time to market is minimized and that transparency can be provided around processes. Responsible for identifying opportunities to centralize and optimize processes to improve client satisfaction and the overall group performance. Support and monitor the timely and accurate execution of client and internal requests to the group. Provides additional support through the population of account opening, market opening and tax documentation, ensuring all documents are collected, verified and stored, and provide status back to the client. Perform client documentation searches across internal and external sites and compile client profiles. Interacts with client regarding the latest status and current on-boarding actions. Partner with internal teams to ensure regulatory reviews on all clients

artificial intelligenceaiExcel
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P
14 days ago

Job Title Healthcare Customer Project Manager - Louisville/Paducah, KY Job Description Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role: Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 75% of the time within the District, covering Paducah, Louisville and surrounding area. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transf

project management
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T
Talkdesk
📍 Remote• Remote• $49.5K – $91.5K/yr
15 days ago

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

REMOTEjavascriptsqlai
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"Looking for professional printing services for your dental clinic? We provide complete dental clinic printing solutions to help your clinic maintain a professional and organized appearance. We print visiting cards, prescription pads, appointment cards, patient registration forms, case history sheets, dental charts, treatment plan sheets, consent forms, referral pads, bill books, receipt books, patient file covers and more. We Creative Zone offer Complete Dental Clinic Printing Services. ID & Identification Doctor ID Cards Staff ID Cards Employee ID Cards Visitor Cards Patient ID Cards RFID / Smart Cards Lanyards Dental Camp Flyers | Pamphlets | Brochures | Discount Cards | Membership Cards | Referral Cards | Gift Vouchers | Standee Flex Banners | Clinic Opening Invitations | Social Media Promotional Prints | https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Contact: MAHESH 645 Creative Zone –Bangalore "

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Complex Nurse Case Manager is responsible for assessing members through regular and consistent in person or telephonic contact to assess, plan, implement and coordinate all case management activities with members to evaluate the medical and psychosocial needs of the member to facilitate and support the member’s improved health. The Case Manager develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness. Services strategies policies and programs are comprised of network management and clinical coverage policies. This is a field-based position that requires routine regional in-state travel 80-90% of the time; use of personal vehicle is required. Qualified candidates must have valid KY driver's license, proof of vehicle insurance, and reliable transportation. Travel to the Louisville office is also anticipated for meetings and training. This position is assigned to the Two Rivers Region. Qualified candidates must reside in one of the counties within Two Rivers (Union, Webster, Henderson, Daviess, Hancock, McLean, Ohio, Butler, Edmonson, Hart, Warren, Logan, Simpson, Allen, Monroe, Metcalfe, Barren). Evaluation of Members: Through the use of clinical assessment tools and evaluating information/data review, conducts a comprehensi

H
Humana
📍 Kentucky• Remote
15 days ago

Become a part of our caring community The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Product Owner maximizes value of product created by Agile team. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, andwork is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. This is a remote position and you will report to the Director, Product Management. This position is created specifically to assist with Humana's efforts to secure and, if awarded, transition into a new business opportunity. Please note that continued employment in this role is expressly contingent upon Humana's receipt of the business opportunity and a satisfactory transition into the work. In the event Humana does not pursue the opportunity or determines that a timely and satisfactory transition cannot be achieved, employment may be subject to termination. Use your skills to make an impact Required Qualifications You will have a Bachelors degree or equivalent You will have 3+ years of technical experience, product ownership, or project management experience You will be Certified SAFe®

REMOTEproject managementrecruitmentcustomer service
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P
15 days ago

Job Title Client Account Representative Job Description Client Account Representative (Malvern, PA) Be the key connection between sales, healthcare providers, and internal teams, helping solve issues, support customers, and improve the way we work. Your role: Serve as the primary point of contact for Account Executives, Practices, and Sales teams, providing timely support and updates on patient-related activities. Coordinate communication between internal departments and external stakeholders to resolve service, product, process, and EMR-related issues. Track, analyze, and document inquiries, feedback, and service trends, maintain accurate records and support continuous process improvements. Educate users on products, policies, and procedures, and support the onboarding of new physician offices and staff. Manage multiple priorities in a fast-paced environment, ensuring inquiries are routed appropriately and customer service standards are consistently met. Training, nesting, and ramp-up typically last 4–12 weeks and follow a Monday–Friday schedule of 9:00 AM–5:30 PM EST. Upon completion of training, the schedule changes to Monday–Friday, 10:30 AM–7:00 PM EST. You're the right fit if: You have a bachelor's degree, or 2&#43; years of experience in customer service, call center, or sales support with a high school diploma, GED, or vocational education. Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blan

customer service
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YG
16 days ago

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision. But we can’t do this without you. The Role Main Responsibilities Prepare and review monthly and quarterly financial statements for holding companies in accordance with Local GAAP and IFRS Manage timely group reporting submissions and intercompany reconciliations Coordinate the preparation of annual accounts for all relevant holding entities (e.g. Lux GAAP, IFRS etc.) Ensure alignment between local books and consolidated group reporting Act as the key finance point of contact for legal entity management, restructuring, incorporations, and dissolutions Maintain oversight of group structure and capital structures, ensuring accurate accounting for equity, shareholder loans, dividends and reserve movements Ensure proper eliminations of intercompany balances and interest during group consolidation Prepare or review journals for financings flows (e.g. upstreaming, dividends, capital injections) Coordinate statutory audit and regulatory filings with external auditors and service providers Partner with Group Tax and Legal to ensure entities remain compliant with local requirements, including substance, transfer pricing, and withholding tax considerations. Monitor changes in relevant accounting and regulatory standards across Luxembourg and other jurisdictions Support the implementation of strong internal controls and process documentation across the holding company portfolio Drive standardisation and automation of reporting processes using accounting systems and other group platforms Qualifications and Experience Qualified Accountant (ACA / ACCA / CA) 5+ years’ experience in audit and/or financial reporting roles, with strong exposur

accountingfinance
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C
16 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary The Representative I is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The Rep I will make the determination if a complex request should be transferred to a pharmacist for assistance. Additionally, the Rep I is responsible for maintaining complete, timely, and accurate documentation of all approvals and denials. In order to be successful in this role you will need proficiency pronouncing drug names and diagnosis and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills. This position requires schedule flexibility including rotations through nights, weekend and holiday coverage. Required Qualifications - 1 year experience in customer service or call center environment - Must be able to work from home - Have high speed internet Preferred Qualifications - Previous experience in pharmacy or healthcare industry. - Associate's or Bachelor's Degree. Pharmacy Technician License Education High School Diploma or equivalent GED Anticipated Weekly Hours 40 <p sty

REMOTEcustomer service
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Technician I is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The Tech I will make the determination if a complex request should be transferred to a pharmacist for assistance. Additionally, the Tech I is responsible for maintaining complete, timely, and accurate documentation of all approvals and denials. In order to be successful in this role you will need proficiency pronouncing drug names and diagnosis and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills. This position requires schedule flexibility including rotations through nights, weekend and holiday coverage. Required Qualifications - 1 year experience in customer service or call center environment - Must be able to work from home - Have high speed internet Preferred Qualifications - Previous experience in pharmacy or healthcare industry. - Associate's or Bachelor's Degree. Pharmacy Technician License Education High School Diploma or equivalent GED Anticipated Weekly Hours 40<p style="text

REMOTEcustomer service
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C
Cvshealth
📍 Work From Home, United States• Remote
16 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health Prescription Records team serves as the sole managing interface for CVS Retails’ legal, subpoena, regulatory, attorney, patient and third-party record demands for patient and prescriber prescription records. This position will handle incoming customer inquiries by phone, fax and email in a contact center environment. You will have high-volume data entry expectations of these requests while ensuring the accuracy of details provided, along with being in charge of responsibly handling Protected Health Information. We have the responsibility of complying with regulatory demands and subpoena demands in accordance with state and federal HIPAA/Privacy requirements. Role Overview Shift: Monday-Friday 8:30-5:00 PM EST Hybrid: Must be able to work 2 days a week in the Cumberland, RI office. (Thursday are mandatory) Training Schedule: First 2 weeks training fully onsite in Cumberland following the regular schedule of 8:30-5:00 PM EST What you will do Work in a high volume, production oriented, time sensitive Call Center environment. Assist customers on the phone to provide Prescription Records and status updates on their requests. Process prescription records in a data entry system in response to fax, mail, and email requests from Regulatory Agencies, Courts (S

REMOTEExcelcustomer service
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S
16 days ago

Work Flexibility: Onsite What You Will Do: This role is on the Electrical Engineering team at Stryker Medical division's Acute Care business unit. We primarily work with patient handling and patient care equipment within the hospital space such as stretchers, hospital beds, and support surfaces. This role falls under the team addressing the high-acuity market, with a focus on products that often come into direct contact with patients. It includes gaining a deep understanding of customer needs through research and partnership with upstream marketing and through direct interactions with customers. Working with a diverse team, you will design, develop, modify, evaluate, and verify electrical components and sub-systems for medical devices. The role includes the full development process from research to product launch. Design and develop electrical circuits and subsystems for medical devices. Coordinate engineering changes and complete documentation in accordance with quality management system requirements. Review and modify C/C&#43;&#43; code to support product functionality and performance Apply electrical system and circuit test methods to evaluate product designs. Build and support prototypes and conduct bench testing activities. Collaborate with manufacturing, sourcing, and cross-functional teams to support ongoing production activities. Analyze and test designs for electromagnetic compatibility, reliability, safety, manufacturability, and testability. Support

Work Flexibility: Hybrid or Onsite Schedule 1st Shift: Mon – Fri What you will do As the Global Support Coordinator, you will be responsible for prioritizing and fulfilling repair fixture orders received from our global service centers. You will act as the point of contact for fixture and tooling inquiries for Stryker Instruments' international service locations. This role is also responsible for: Organizing blueprints to provide outside vendor for Request For Quote Collaborating with global partners to confirm order requirements Managing and communicating order status updates to relevant parties Leading continuous improvement in service fixture process Coordinating with process tech/sustaining engineer for verification of fixtures Packaging and shipping global fixture orders, working with Stryker Import/Export team, and Shipping. Remotely supporting global service centers through install and setup of fixtures, downloading software from intranet locations. Coordinating global training with local training team to coincide with delivery of fixtures. Working with Advanced Service Engineers to create Service Launch Kits and HTS code documents for new products. Maintaining service launch kit order forms for existing products as fixtures are revised, or update fixture cost estimates periodically. What you need Required High School Diploma or GED Three (3) years’ relevant work experience Proficiency in Microsoft Office Suite Must have ability to lift, push, pull, and carry up to 50 lbs. Preferred Proficiency in SmartSheet Demonstrated mechanical aptitude $24.54 - $33.68 USD Hourly

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role The Sales Manager, Advertising Solutions is responsible for selling and up-selling Ad Clouds (Appier's user acquisition platform) to new and existing clients and providing excellent service in support of team revenue goals. Key Responsibilities Proactively contact new and existing clients and educate, propose and secure buy-in on Digital Marketing Identify, propose and sell programs to targeted organizations within the target markets set out by the company Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales. Provide excellent level of professionalism and service in responding to general and customized client requests Be an influencer in digital marketing to businesses in the market Strong consultative sales approach to engage with CMOs/Head of Marketing to manage existing growth Responsible for special projects as assigned Requirements At least 2–3 years of digital advertising sales experience in overseas markets, or overseas Ad campaign management. Creative, problem solver with ability and experience in understanding needs of customers and delivering innovative solutions. Understanding on Digital & Mobile marketing industry. Outstanding written, communication and selling skills. Excellent negotiation skills with a proven track record of sales success. Strong commitment to sales and service with good interpersonal skills, initiative and follow through. Good connection and relationships with advertisers and medi

C
20 days ago

Responsibilities: Annotate Case Report Form (acrf.pdf) following FDA/CDISC or sponsor guidelines. Develop SDTM specifications and generate SDTM datasets using SAS; Develop ADaM,specifications and generate ADaM datasets using SAS based on Statistical Analysis Plan; Develop Tables, Listings, Graphs, Patient Profile in support of the Clinical Study Report, Posters, Manuscripts; Develop ADaM data, Tables, Listings, Figures for Integrated Summary of Safety (ISS) and Integrated Summary of Efficacy (ISE) Create electronic submission packages to FDA, e.g., define.xml or define.pdf following FDA guidelines with no supervision. Expert-level in analyze information and develop innovative solutions to programming and data analysis challenges; Serve as point of contact (POC) of programming with statisticians for statistical input and analysis interpretation; Follow and reinforce regulatory agency requirements during daily job. Serve as a programming team lead and contribute to department initiatives. Provide guidance, mentoring, training for team members and help solve issues from cross-functional teams; Review draft and final production deliverables for project to ensure quality and consistency. Work with global team or sponsors to coordinate project deliverables, timelines and resources. Skills and Responsibilities: Bachelor’s/Master’s degree in Statistics, Mathematics, Computer Science, Electrical Engineering, Biotechnology or related scientific disciplines with 5+years of clinical programming experience. Proven knowledge and training in high level computing languages such as. SAS, C/C++, Java, R, Python, MATLAB and SQL. Database programming experience is a plus. Expert-level in decoding programming logic and assembling programming code based on logic provided and be able to explain to team members. Expert level in applying concept in Artificial Intelligence and Machine Learning in real world. In-depth knowledge of ICH, Good Clinical Practices, Clinical research, Clinical tria

pythonjavasql
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