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Client Success is the front line of VTS’s retention engine. As a Senior CSM, you aren't just managing accounts—you are partnering with executive leaders at the most influential commercial real estate firms on the planet to transform how their businesses operate. With the support of powerful data-driven workflows and advanced VTS AI tools , you will own relationships with our largest, most complex clients. You’ll act as a strategic powerhouse, driving high-level product engagement, pioneering adoption strategies, and ensuring value realization across our entire ecosystem. Simply put, when our Senior CSMs success, the world’s leading CRE giants scale and thrive with us. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you can expect as a Senior Client Success Manager: This isn’t your typical CSM role. At VTS, you’ll join a high-impact, AI-augmented CS team that’s rethinking how modern enterprise client success is executed. You will: Build Elite Partnerships: Establish deep, "trusted advisor" relationships with executive sponsors, asset managers, and senior decision-makers across the country, aligning VTS with their ultimate macroeconomic business goals. Drive Strategic Value Realization: Move far beyond simple onboarding; you will serve as a core change leader, proactively identifying workflow gaps and challenging enterprise clients when necessary to maximize their ROI. Command Retention: Partner hand-in-hand with Sales and senior leadership to lease Executive Business Reviews (EBRs), dictate retention strategies, and identify expansion and upsell opportunities. Collaborate Within a Coordinated Ecosystem: Seamlessly orchestrate cross-functional initiatives alongside Sales, Implementation, Marketing, and Product teams to ensure an elite, unified client experience. Be the Voice of the Customer: Serve as the ultimate internal advocate, channeling critical product feedback

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Revenue Operations Who We Are At Justworks, we're building the infrastructure that helps small businesses run, payroll, benefits, compliance, and HR in one place. We're data-driven, move with urgency, and care deeply about the people on our team and the customers we serve. If you want to build things that matter inside a company with real scale and real complexity, you'll fit right in. Who You Are You care about shipping things that change how revenue teams operate — not just automating tasks, but architecting the systems underneath them. You’ve built things in production. You think in systems. You’ve worked with LLMs not as a novelty but as a primitive you compose with, the same way you’d reach for a database or a queue. You understand that the next generation of GTM infrastructure isn't a better Salesforce configuration or a smarter Zapier flow — it's a unified, AI-native application layer that gives sellers, CS reps, and revenue leaders a single surface to execute, coach, and decide. You want to build that at Justworks. This role sits inside Revenue Operations. You'll work closely with Sales, Customer Success, RevOps, and Data

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management as we hire AI strategists underneath you. This role is in person in New York City. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. They don't need a partner who tracks their renewal date; they need one who moves their roadmap forward and shows them what's possible with the product before they ask. You'll set the bar for what great looks like, build the playbooks that let CS scale, and grow into people management as we hire AI Strategists underneath you. This role is in person in New York City. What you'll own The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. T

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring a talented Software Engineering Manager to lead the Snowtrail infrastructure team at Snowflake. Snowtrail is the infrastructure that enables Snowflake to deliver dedicated coverage for customer-specific workloads. Its innovative approach allows Snowflake to precisely test and measure the impact of changes on individual customers, making it essential for ensuring the platform’s reliability, correctness, and performance. Through query replay, Snowtrail helps us catch regressions early. By leveraging machine learning models to intelligently sample queries and workloads, we continuously optimize for both cost and performance. Evolving Snowtrail to incorporate new engine features while improving scalability, efficiency, and reliability is central to our continued success OUR IDEAL MANAGER WILL HAVE : Strong passion and proven track record for shipping quality software in high code velocity environments 10+ years industry experience designing and building distributed data systems. Excellent problem solving skills, and strong CS fundamentals including data structures, algorithms, and distributed systems. Fluency in SQL, Java, C++, Python or Go. Ability to collaborate well across teams, build high-performing teams and mentor junior engineers. Excellent interpersonal co

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo

Here’s a summary of the role: Diligent is seeking Delivery Analyst with Risk & Audit experience to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including eng

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are the team defining the future of memory systems. Our DRAM Architecture organization works at the intersection of silicon, packaging, systems, and customers to build technologies that power next-generation platforms. If you enjoy solving ambiguous problems that matter at industry scale, this is the place. This role is a senior technical leadership position with broad architectural ownership. You will develop complete DRAM system architectures, impact industry direction, and engage directly with customers and executives to convert complex ideas into scalable products. Responsibilities: Define next-generation memory system builds focusing on performance, capacity, RAS, and telemetry Lead cross-stack co-optimization spanning silicon, package, module, board, and system Architect sophisticated RAS and telemetry features and translate system needs into silicon Drive long-range memory technology strategy and influence industry standards Act as a senior technical liaison to customers, executives, and partners Minimum Qualifications: Bachelor’s degree or relevant equivalent experience in EE, CE, CS, or a related field Extensive hands-on experience in DRAM or memory systems architecture Deep understanding of DRAM timing, signaling, power, and reliability mechanisms Proven ability to translate system requirements into silicon architecture Preferred Qualifications: Master’s degree or PhD, or equivalent experience, in a related technical field Recognized techn

EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Senior Emulation Engineer Location: India - Remote Job Description: At EnCharge AI, we are building the next generation of AI compute silicon — purpose-built for high-performance, low-power, and scalable AI inference. As an Emulation Engineer, you will play a critical role in validating complex AI accelerator architectures on emulation platforms before tape-out. This position is ideal for someone passionate about bridging the gap between hardware and software in fast-paced, deep tech environments. Responsibilities: • Set up and maintain Siemens Veloce emulation and prototyping platforms • Adapt SoC designs for Emulation and Prototyping • Develop and debug emulation testbenches and system-level environments • Support pre-silicon validation, power/performance analysis, and early software bring-up. Participate in silicon bring-up and validation. • Collaborate with design and verification teams to isolate design issues and accelerate debug. • Optimize performance of the emulation workloads and reduce turnaround time. • Work with firmware/software teams to enable use of emulators for OS and driver testing. Required Background: • BS/MS/Ph.D. in EE, CS, or related field with 7+ years of SoC design experience. • Experience with emulation platforms (Veloce, Palladium, or ZeBu) and FPGA-based prototyping systems (proFPGA, HAPS, or Protium) • Experience with emula

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. Head of Services & Success Operations Customer Solutions · Reports to Head of GTM Operations · San Francisco, CA (Hybrid) · Full-Time About Postman Postman is the world's leading API platform, with 45M+ developers and 500K+ organizations — including 98% of the Fortune 500. We run a dual motion: bottoms-up product-led growth and a top-down enterprise sales org. The tension between those two motions — and the opportunity to design the operating model that bridges them — is exactly what makes this role interesting. The Customer Solutions Org Customer Solutions runs four functions: Customer Success — developer-forward CSEs; technical depth over relationship management Professional Services — accelerating outcomes through repeatable, monetized programs Solutions Engineering — technical depth in the sales cycle; handoff design is part of this ops role Product Support — inbound; health signals that feed risk models This role is the operational connective tissue across all four. The CS Transformation We're Running We're moving from a traditional enterprise CS model built on relationship management and QBRs to a developer-forward motion

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . Yext is hiring a Regional Vice President of Enterprise Sales to lead and grow a high-performing team selling into Fortune 500 accounts across the region. This is a hands-on player/coach role for a proven enterprise sales leader who drives new business and builds winning cultures. What You'll Do Own regional revenue — set the vision, hold the number, and build the pipeline needed to consistently exceed targets Lead a team of enterprise sales executives with a clear emphasis on net-new business, coaching each rep through complex, multi-stakeholder sales cycles Build and maintain accurate weekly, monthly, and quarterly forecasts — no surprises Drive outbound prospecting discipline across the team to develop high-value pipeline with strategic accounts Foster a culture of curiosity, accountability, and craft — coaching reps on discovery, deal strategy, and executive engagement Represent Yext in market through product demonstrations, executive briefings, and flagship account initiatives Partner cross-functionally with Marketing, Product, and CS to evolve go-to-market strategy and sharpen demand generation Develop targeted account plans with Marketing and ensure tight campaign execution against named accounts What You Have 5+ years leading enterprise

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As Senior Manager on the US Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers in the private sector. This is not a traditional CS leadership role. It is a builder role with an explicit mandate to transform how Samsara engages customers at scale. You will own segmentation strategy, coverage design, and digital, automated, lifecycle & AI-driven engagement programs supported by targeted high-impact human interactions — while holding accountability for renewal outcomes. You will set the standard for what great Scale CS looks like, and personally step in when customers or situations demand it. The expectation is not just to run the team well — it is to make it fundamentally better. This is a remote position open to candi

At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them. Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Engineer to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time. You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth. This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward. What You’ll Do First 90 days: Build core dashboards, identify process/data gaps, establish remediation plans. First 180 days: Create capacity and territory models, map the full tech stack and integrations, define the attribution model. First 12 months: Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation. Day to day, Week to week, Month to month Systems & Data Foundation Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.). Establish data quality standards, access controls, and governance practices. Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?” Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind. Evaluate and implement technology or process improvements to support revenue growth. CS & Sales Enablement Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion p

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance s

EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. About the Role EnCharge AI is looking for an Embedded SW Engineer to develop the firmware for our Edge AI processors. The candidate must possess an excellent understanding of computer architecture and operating system concepts including, but not limited to, memory management, virtualization and PCIe address space. The role includes designing and developing the core Firmware for various parts of the SOC. The candidate must possess strong communication skills to interface with Runtime, Architecture and H/W teams. Responsibilities Develop the critical pieces of EAI Firmware used to deploy inference jobs on EAI processors Validate different IP blocks on the SOC Evaluate and integrate third-party device drivers to interface with EnCharge’s SW stack Work closely with the Runtime, Hardware and Architecture teams define the driver architecture Qualifications Bachelors in EE/CS Advanced programming skills in C/C++ for operating system kernel & systems development Understanding of RISC-V architecture is a plus Exposure to PCIe BAR and IOMMU architecture Exposure to virtualization and hypervisor technologies Deep understanding of operating systems concepts, data structures, x86-64 and accelerator architectures Experience with low-level debug tools as well as emulators and simulators Experience running, analyzing, and tuning system performance benchmarks Excellent verb

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we