Customer Activation Manager Strategic Enterprise Jobs

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. We’re looking for an experienced Workforce Planner to support our contact center operations through contact forecasting, capacity planning, and new hire planning. You will translate forecasted demand into annual, monthly, weekly, and interval-level staffing requirements and actionable hiring plans, using operational metrics to improve forecast accuracy, workforce utilization, and service performance. This role requires hands-on Workforce Management or Workforce Planning experience in a contact center environment. You’re excited about this opportunity because you will… Develop and maintain new hire plans that translate forecasted staffing gaps into hiring requirements and training class timelines. Incorporate attrition, training and nesting duration, and ramp-up assumptions to determine when new hires will be ready to support production. Build and maintain support capacity plan models a

ROLE SUMMARY We are looking for a Senior Data Scientist to lead complex data science engagements that combine traditional statistical modelling with Generative AI. You will work hands-on with very large datasets across disparate systems and formats, translate ambiguous business problems into rigorous analytical solutions, and present those solutions clearly to C-level stakeholders. This is a delivery-first role with a fast track into technical leadership: alongside your own project work, you will help guide junior data scientists and shape how Lynx builds and ships data science solutions. KEY RESPONSIBILITIES Solution Design & Delivery Design and deliver end-to-end solutions for defined data science problems, combining classical modelling, data transformation, and Generative AI / LLM techniques. Work hands-on with very large datasets across disparate stores and formats, from ingestion and transformation through to modelling and validation. Apply statistical and machine learning methods to business problems such as customer retention, campaign management, and commercial performance optimisation. Client Communication & Leadership Present results and prepare client-ready materials for project stakeholders, including C-level audiences, translating technical work into clear business narratives. Lead smaller data science workstreams, with support from internal leadership and the PMO, including day-to-day guidance for junior team members. Partner with delivery and account teams to scope problems, set realistic timelines, and manage stakeholder expectations. Knowledge Building Create reusable documentation, presentations, and code libraries during projects so future engagements can build on prior work. Participate in internal education, research, and knowledge-sharing initiatives that raise the technical bar across the practice. SKILLS, QUALIFICATIONS AND EXPERIENCE 8+ years of overall experience in data science, with a track record of leading analytic

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering. What you'll be doing Product Execution & Specification Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle. C

1743 - This position is in Austin, Texas. Position Summary We are seeking an experienced Board-Level Hardware Validation Engineer to define and execute the validation and verification of complex electronic systems throughout the product lifecycle. This role is responsible for defining validation strategies, developing test plans, executing hands-on testing, analyzing failures, and working directly with ODM partners to ensure products meet performance, reliability, quality, and compliance requirements before mass production. The ideal candidate combines strong electrical engineering fundamentals with practical lab expertise and is comfortable personally performing validation activities while coordinating with cross-functional teams and manufacturing partners. Key Responsibilities Validation Strategy & Planning Define comprehensive board-level and inter-board validation plans based on product requirements, design specifications, and customer use cases. Develop validation methodologies covering functional, electrical, thermal, power, signal integrity, reliability, and stress testing. Establish test coverage, acceptance criteria, qualification requirements, and release gates. Review hardware architecture, schematics, component specifications, and interface topologies to identify validation risks early in the design cycle. Define incremental validation and regression coverage for component substitutions, design changes, and firmware updates. Hands-On Validation Execution Develop, automate, and execute validation tests on prototype and production-intent hardware. Perform board bring-up, functional verification, electrical characterization, and system-level integration testing. Validate communication interfaces, control signals, and timing requirements. Verify power sequencing, reset behavior, leakage current, and recovery across operating states. Execute temperature and voltage corner testing against approved operating limits. Use oscilloscopes, logic an

POSITION DESCRIPTION Title: Manager, People & Culture Employer: Tracxtion Team: People & Culture Hybrid: 3 days in-office weekly Company Overview Tracxtion is a next-generation hybrid agency network built for the evolving landscape of customer experience and brand engagement. We help brands navigate a world where traditional media and marketing boundaries have blurred. By bringing together strategy, creativity, media, digital capabilities, and AI-enabled execution, Tracxtion delivers measurable results through a hybrid approach that combines exceptional human talent with cutting-edge tools and partnerships. From AI-powered advertising and content creation to media planning, experiential marketing, and in-store retail solutions, we partner with leading brands to create innovative, scalable, and impactful omnichannel experiences. Role Overview The Manager, People & Culture plays a critical role in delivering high-quality HR support and people programming across an assigned portfolio of 3 Traction Entities. Reporting to the Senior Director, People & Culture, this role combines strategic business partnership with hands-on execution. The Manager will support leaders, managers, and employees throughout the full employee lifecycle while contributing to broader People & Culture initiatives across the organization. This role carries entity-specific accountability and requires the Manager to develop a strong understanding of each assigned agency's business, culture, workforce, and people priorities. A key component of this role is HRIS ownership. The Manager will be accountable for data integrity, workflow configuration, process standardization, and system adoption within HiBob across their assigned entities. They will ensure the HRIS is not simply maintained but actively leveraged to improve people operations, reporting, and the overall employee experience. Core

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them. You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators. The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe. You will: Drive some of our most critical operational processes Improve existing processes and tools globally Collaborate with stakeholders to improve processes for new and existing customers Create an effective feedback loop between the frontline, product, strategy, and customers Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy Ideally you'd have: Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business Experience leading day to

Position Overview: The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent’s solutions across existing and new accounts. This role is focused on candidates with strong expertise in entity management space , either as a practitioner (e.g., company secretary) or someone who has directly used entity management tools in a commercial or operational setting. The Solutions Sales Director is responsible for managing larger, complex accounts with longer sales cycles and driving adoption of the Diligent One Platform. This individual contributor position manages the full sales cycle, from initial prospect/customer meetings through to deal completion, while orchestrating internal expertise to deliver on and grow accounts. Providing coaching, guidance, and support to Sales stakeholders is a key element to enable team members to learn best practices. Success in this role is measured by expanding product usage in existing customers, migrating customers to the Diligent One Platform, and selling to new accounts. Key Responsibilities: Demonstrate and maintain expert-level knowledge of Diligent’s entity and subsidiary management solutions. Prospect and manage new and existing business within the designated territory, focusing on larger, complex accounts with longer sales cycles. Apply a consultative ‘solutions selling’ approach, using deep domain expertise to understand customer needs and position the Diligent One Platform effectively. Leverage industry-focused insights to create long-term competitive advantages for customers. Expand strategic customer relationships and drive growth across multiple areas of the organisation. Gather feedback from customers on needs, products, and features; collaborate with product management and marketing to drive improvements. Develop strategic account plans that generate new business and upsell opportunities, coordinating cross-functional teams to execute plans. Manage the end-to-end sales cycle using

Position Overview: The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligent's products. This position will play an instrumental role in driving revenue growth for Diligent for existing and new accounts and is responsible for understanding customer needs, tailoring solutions, and influencing the customers decision to commit by addressing specific and complex challenges. This individual contributor position is responsible for inbound and outbound sales, initial prospect/customer meetings, pipeline management and accurate forecasting through to deal completion. As a trusted advisor, the Solutions Sales Director plays a highly collaborative role providing technical expertise during co-selling opportunities with the Accounts team. Providing coaching, technical expertise and development to Sales colleagues is a key element of this position to enable team members to develop a deeper understanding of Diligent’s products. Key Responsibilities Demonstrates a strong level of technical knowledge in Diligent’s products and solutions. Uses sound judgment, technical expertise and analytical thinking to propose different solutions to address more complex customer issues. Adopts a ‘solutions’ selling approach, understanding customer needs, and developing solutions through the lens of the Diligent One Platform. Ensure high levels of prospect satisfaction through proactive outreach with relevant insights and regular follow-ups to drive new opportunities. Collaborate with the Sales team to create strategic account plans including proposals, presentations, and other sales materials that highlight the product solutions’ technical capabilities and advantages to address customer needs. Coach and support the development of the Sales team internally by enhancing their technical knowledge, understanding of business value and developing their professional skills thro

Position Overview: The Director, Product Marketing will own the end-to-end go-to-market strategy for Diligent Boards , driving positioning, messaging, product launches, market intelligence, sales enablement, pricing and packaging, and customer adoption across key segments and regions. We are looking for a strategic B2B SaaS product marketer with strong technical aptitude who can translate complex technology into compelling customer value. The ideal candidate has experience in a SAAS technology company. Exposure to product-led growth (PLG) is highly valuable. You will partner closely with Product, Engineering, AI/Data, Sales, Marketing, Customer Success, Enablement, Finance, and senior leadership to identify market opportunities, influence product strategy, and bring differentiated technology solutions to market. This is a high-impact role requiring someone who can move seamlessly between technical product detail, customer insights, commercial strategy, and compelling storytelling . Key Responsibilities: Go-to-Market & Product Strategy Own end-to-end GTM strategies for Diligent Boards across key customer segments and regions. Develop differentiated positioning, messaging, value propositions, and launch strategies based on customer, market, and competitive insights. Partner with Product and Engineering to understand product roadmaps, technical capabilities, integrations, data, AI functionality, and translate these into compelling customer benefits. Identify opportunities to improve product-market fit, adoption, expansion, and revenue growth. AI & Technical Product Marketing Develop GTM strategies for AI-powered products and capabilities , translating AI/GenAI functionality into clear business value and differentiated market positioning. Build sufficient technical depth to

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide Job Description This role

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description PayPay India is lookin

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description PayPay India&nb