Customer Advocate Jobs

Job Title Service Operations Manager Job Description Your role: Lead service operations for a global interventional cardiology and vascular device portfolio, owning field performance, delivery execution, and operational governance across a geographically distributed team of field service engineers, product support specialists, and service coordinators. You will set the operating rhythm for corrective, preventive, and installation service across North America while partnering with international service leaders to align standards globally. Own the service training and technical education function end to end, including training program management, instructor-led and digital course delivery, field certification programs, and training center operations across three continental sites. You will ensure engineers maintain verified competency on legacy, newly acquired, and next-generation product lines in a regulated medical device environment where patient safety depends on technician proficiency. Drive measurable improvement in service performance using indicators such as time to system restoration, first-visit resolution, installation quality, contract capture, and preventive maintenance completion. You will lead root-cause analysis on systemic delivery issues, design operational improvements with engineering and supply chain partners, and translate field data into changes that improve customer uptime and reduce repeat service events. Manage service quality and compliance activities including complaint escalation, field execution of corrective actions and compliance tracking, product lifecycle support for systems approaching end of service, and regulatory documentation across all served markets. You will work directly with quality, regulatory, and product engineering teams to ensure service processes satisfy medical device requirements while maintaining the speed and respo

Work Flexibility: Onsite What You Get Out of the Internship ​​ At Stryker, we believe that developing the next generation of talent is just as important as developing life-changing medical technologies. As an intern, you won’t just observe — you’ll contribute to meaningful projects, gain exposure to leaders who will mentor you, and experience a culture of innovation and teamwork that is shaping the future of healthcare. As an intern, you will: ​ ​ · Apply classroom knowledge and gain experience in a fast-paced and growing industry setting​ · Implement new ideas, be constantly challenged, and develop your skills​ · Network with key/high-level stakeholders and leaders of the business​ · Be a part of an innovative team and culture​ · Experience documenting complex processes and presenting them in a clear format Who we want ​​ Challengers. People who seek out the hard projects and work to find just the right solutions.​ Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.​ Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.​ Strategic thinkers. Interns who propose innovative ideas and consistently exceed their performance objectives.​ Customer-oriented achievers. Individuals with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.​ Game changers. Persistent interns who will stop at nothing to live out Stryker’s mission to make healthcare better. Opportunities Available ​ As a Supply Chain intern at Stryker, you will support work across several key operational areas, including: · Supply Chain Operations : Gain

Job Title Commercial Pricing officer Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all. You are responsible for Increasing Price realization in market for both equipment and Service , through thorough data analytics on past orders / Win Loss / Market competitiveness . Devising Pricing strategy through Segmentation – Customer / geographic Responsible for freezing market Prices for Sales team for each modality after agreement with Global and product teams Responsible for Deal to Deal Pricing and approvals on system Increasing margins by guiding Sales team on Value selling / solutions for the customer Re

Work Flexibility: Hybrid or Onsite Stryker is seeking a dynamic and visionary product development leader with a proven track record of leading large, complex product development programs through the application of systems engineering principles. As the technical quarterback, this individual will drive alignment, collaboration, and execution across a multidisciplinary global product line, ensuring teams work cohesively toward shared objectives while delivering innovative solutions that improve patient care. As medical technologies continue to evolve, our products must operate seamlessly within broader healthcare ecosystems and enabling technology platforms. This leader will be responsible for defining and overseeing system-level architectures, ensuring robust integration across hardware, software, data, connectivity, and partner technologies. They will champion a systems-thinking approach, proactively identify opportunities and risks, and ensuring our products deliver a seamless user experience while supporting the future needs of a connected healthcare environment. The ideal candidate combines deep technical expertise with exceptional leadership, influencing stakeholders across functions, geographies, and organizational levels to bring complex systems and product visions to life. https://www.stryker.com/us/en/nse.html What You Will Do Lead system architecture, technical strategy, and integration activities for complex medical device products and platforms. Translate customer, clinical, and business needs into system-level requirements and drive alignment across software, electrical, and mechanical engineering teams. Lead requirements development, allocation, traceability, and verification planning thro

Datadog is seeking a Legal Operations Analyst to join our Legal Operations subgroup. In this role you’ll work closely with individuals across the organization in support of various legal-related matters, with a primary focus on supporting the scalability of the global legal team. The Legal team supports Datadog's rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog's intellectual property. Datadog's Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with legal and non-legal process owners to support process improvements, optimization and automations Assist with technical teams to implement solutions and troubleshoot reported issues by the legal team Maintain knowledge resources for all legal subgroups and collaborate with legal and non-legal colleagues on various projects as needed Conduct vendor and customer sanction screenings to identify potential risks and inconsistencies and ensure compliance Analyze and use data to drive initiatives and assist in planning Support technology by becoming a superuser of systems utilized by the legal team Serve as a point of contact for clients and stakeholders, addressing inquiries, concerns and providing timely updates on matters and escalating where appropriate Handle ad hoc projects within the legal subgroups as they arise Who You Are: A Legal Operations Analyst with 2-3 years of experience with legal operations, contract management or project management experience Proficiency with tools e.g. Google Workspace, Brightflag, Docusign, Salesforce, Coupa, Conflue

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. At Baxter, our mission is to save and sustain lives. As a Sr. Clinical Solutions Specialist, you will partner with healthcare organizations to implement and optimize Baxter's Care Communications solutions, including nurse call and digital health technologies. In this role, you will apply your clinical knowledge to assess workflows, support system implementation, and guide organizations through the adoption of technology solutions that enhance communication and care delivery. Success is measured by the effective deployment of clinical solutions, customer adoption, and achievement of implementation milestones. Your Team You will be part of the Care Communications Clinical Operations team, supporting healthcare customers throughout the implementation lifecycle. The team works closely with Project Managers, Implementation Specialists, Engineers, Account Managers, and Care Communications leaders to deliver clinical technology solutions

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter: The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here . Every repair, every delivery, and every call makes a real impact. Your Team At Baxter, we are deeply connected by our mission. For over 85 years, we have pioneered significant medical innovations that transform healthcare. We create a place where we are happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer accounts. Baxter offers a great benefits package including Healthcare Insu

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . tvScientific by Pinterest is the Performance TV platform built for advertisers who want to drive measurable business outcomes. We combine media buying, optimization, measurement, and attribution in one platform to make CTV a more accountable, effective performance channel. As a Product Marketing Manager on the tvScientific by Pinterest team, you’ll lead go-to-market strategy for Measure and Optimize product areas. You’ll partner with Product, Data Science, Sales, Marketing and Pinterest Ads teams to turn complex advertising capabilities into clear customer value and adoption programs. This is a strategic, hands-on role at the intersection of CTV, measurement, optimization and advertising technology. What you’ll do: Develop and execute end-to-end go-to-market strategies for Measure and Optimize product units, including audience definition, positi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Who we are About Privy Our mission is to make privacy and user ownership the default online. We build simple, flexible application programming interfaces (APIs) and tools that help developers create products on crypto infrastructure. Privy provides the abstraction and infrastructure layer above wallets, integrating across blockchain networks, third-party providers, and Stripe products such as Treasury and Link. We solve complex technical problems while using Stripe’s global reach to support customers including Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo. Our technology powers experiences for both mainstream users and crypto-native audiences. Learn more: [Privy and Stripe: Bringing crypto to everyone ] About the team The Account Executive, Product team connects Privy’s technology with companies building new products across fintech and crypto. The team works closely with Product, Engineering, and Go-to-Market partners to understand prospective customers’ needs, shape technical and commercial solutions, and turn market insights into product and sales strategy. Its focus includes priority segments such as neobanking, payments, and brokerages. What you’ll do As an Enterprise Account Executive you’ll own complex enterprise sales cycles and help expand Privy’s work with companies across fintech and crypto. You’ll build relationships with senior commercial and technical stakeholders, develop new opportunities, and help refine Privy’s enterprise sales approach. You’ll also contribute to Privy’s global growth strategy and represent the company at industry events. Responsibilities Partner with the Head of Go-to-Market (GTM) to build and close a strong pipeline of enterprise prospects. Develop and test outbound campaigns based on market and customer feedback. Manage a pipeline across multiple ideal customer profiles. Build deep expertise in Privy’s products and lead discovery calls with fintech prospects to understand their needs and explain Privy’s value. Own

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables. This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between "we need this" and "it's shipped." You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation. This is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls. Responsibilities Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requir

About the Team: About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. Across OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time. About the Role: We’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls. Partner

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement

Head of Recruiting About Novo Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution. At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? 250,000+ business customers using the platform $30B+ in transactions processed Profitable, with $170M raised to date Backed by firms including Valar Ventures, Crosslink Capital, Stripes, BoxGroup, RRE Ventures, and Notable Capital Recently launched AI Agent Infrastructure and In-App Agents, and we are looking to expand our design creativity around them We work with modern tools technologies, of course.. AI We provide learning and development budgets to help you grow and bond with your team The Role We're looking for a Recruiter to own how Novo hires across North America (USA & Latam)—Product, Customer Experience, Credit, Banking Operations, and the other teams that make a bank run. You'll be the person who turns a headcount plan into a pipeline of great candidates, and who makes sure every one of them has a fast, respectful, well-run experience with us. Thi