Customer Care Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is hiring a Director of Technical Consulting to lead the post-sales Technical Consultant (TC) organization. This leader will own how Ramp helps complex customers move from signed deal to successful activation, with particular focus on technical implementation, integrations, and the operating model that allows the team to scale. You will lead a growing organization of Technical Consultants and frontline managers, partnering closely with Customer Success, Account Management, Product, and Engineering. TCs are the technical counterpart in Ramp’s post-sales motion: they help customers navigate integration and implementation complexity, translate customer requirements into clear technical paths, and bring the right internal teams together when a solution needs to scale. This is not a traditional pre-sales Solutions Consulting role, and it is not a pure professional-services model. We are looking for a leader who can combine technical implementation judgment with strong people leadership, operational rigor, and the ability to build dura

About the Team Revenue Platform sits at the intersection of customer experience, financial precision, and enterprise-grade reliability. We build both end-user experiences and the underlying platform capabilities that power invoicing, billing, payments, and revenue recognition across OpenAI. Our work spans high-leverage customer surfaces and deep, reusable platform primitives used by multiple teams. These are foundational systems that will support OpenAI’s growth for years to come, and we’re looking for engineers who care deeply about craftsmanship, correctness, and building platforms and experiences that scale gracefully and are a joy to build on. OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Achieving that mission requires more than great models, it demands a world-class commercial platform that enterprises can trust. The Revenue Platform team enables organizations to confidently adopt, scale, and manage their usage of OpenAI products by providing reliable, extensible financial infrastructure and shared services that power the broader ecosystem. We’re looking for a full-stack engineer to take end-to-end ownership of critical revenue workflows and the platform abstractions behind them. You’ll work across APIs, data models, shared services, and user interfaces to solve hard problems in scale, correctness, and usability. Partnering closely with Product, Finance, Sales, Operations, and other engineering teams, you’ll turn complex business requirements into durable platform capabilities, raising the bar on engineering quality and developer experience as our products and enterprise footprint grow. About the Role As a Full Stack Engineer on the Revenue Platform team, you will design, build, and operate platform services and user-facing interfaces that form the backbone of OpenAI’s commercial engine. You’ll collaborate with product, design, finance, and engineering partners to deliver intuitive customer experiences while also

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking empathetic and dynamic X Money Support Agent to join our fast-paced, customer-centric Payments team at SpaceXSI. In this role, you will be the voice of our brand, resolving customer inquiries with professionalism and care across voice, chat, and email channels. You’ll tackle issues related to accounts, transactions, cards, payments, disputes, and app functionality, while identifying opportunities to enhance the customer experience. Ideal candidates are creative problem-solvers with a passion for delivering exceptional service and driving customer satisfaction in a high-energy, fintech environment. RESPONSIBILITIES: Serve as the first point of contact, embodying X Payments’s commitment to trust and excellence in every customer interaction. Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision, addressing issues related to login access, card usage, transaction status, transfers, and account settings. Troubleshoot complex customer issues, guiding users through solutions and educating them on product features, policies, and processes. Handle disputes and fraud claims with accuracy, capturing critical details and

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role As a Forward Deployed Engineer on Notion’s Services team, you will lead the hands on technical delivery of our most complex customer engagements. You will design, build, and deploy production ready solutions that help enterprise customers integrate Notion as the operating layer for their business. You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This includes writing and maintaining custom code, designing and deploying production-grade custom agents and AI workflows with MCP, Agent APIs, and Notion’s automation and execution infrastructure, building data pipelines and resolving complex challenges around scale, permissions, and governance. You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This is a customer-facing engineering role for someone who is comfortable writing code, debugging technical issues, explaining tradeoffs to stakeholders, and turning ambiguous customer problems into scalable technical solutions. Your work w

About Us Blueshift is the Intelligent Customer Engagement Platform (CEP), headquartered in San Francisco, that empowers leading B2C brands to drive truly personalized, 1:1 marketing across every channel. Founded by repeat entrepreneurs who previously built Mertado (acquired by Groupon) and were part of the early team at Kosmix (acquired by Walmart), Blueshift leverages AI, including Predictive, Generative, and Agentic AI, to automate customer engagement for clients like ClearScore, LendingTree, Udacity, and U.S. News. Backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, and SoftBank Venture Asia, the company has raised a total of $65 million in venture funding and is consistently recognized as a market leader and a Deloitte Technology Fast 500 award recipient. Blueshift is actively scaling its development center in Pune, India. As part of our team, you will drive innovation in cutting-edge technologies including machine learning, artificial intelligence, big data, and large-scale distributed data systems. This is an exciting career path for motivated individuals looking to build complex, impactful solutions that define the future of customer engagement. AI Solutions Engineer II As a Software Engineer in the AI Solutions team , you occupy a unique techno-functional position. You are not a researcher; you are an implementation specialist and problem-solver . You bridge the gap between our core AI infrastructure and real-world customer impact. You aren't just writing code; you are applying data engineering, analysis, and AI knowledge to help global brands realize the full potential of AI-driven marketing. Responsibilities End-to-End Solution Delivery: Lead the full lifecycle of custom AI projects—from initial customer design and technical architecture to testing and production implementation. Production Stewardship: Take ownership of the "last mile" of delivery. This includes triaging technical tickets, analyzing logs (Datadog/Kibana), and deb

FEQ128R31 Solutions Engineer At Databricks, our core values drive everything we do; a culture of proactiveness and a customer-first mindset fuels our mission to create a unified platform that makes AI and data analytics accessible to everyone in their own context. This role is part of our programmatic effort to develop promising field engineers—offering a launchpad for the next generation of data leaders . We aim to build leaders who will drive both data and business strategy for our customers, leading the front lines of Databricks growth as well. With our Data Intelligence Platform, we make it easy to turn insights into action while encouraging creativity, experimentation, and continuous improvement. You’ll play a key role in this mission, building upon your emerging technical skills in the area of solutions engineering, learn how to apply them in the Databricks platform and show customers how to tackle real-world data challenges. Solutions engineers go further than telling them what's possible; they build working prototypes and advise customer teams on how to get to production. You’ll join a collaborative, customer-obsessed team that thrives on innovation to help customers reach their goals. Come help us change how the world works with data—and shape your future while you're at it! This will be an in-office role and candidates must be based in Chicago, IL. Relocation assistance will not be provided. Recent graduate?: We’d love for you to explore our current internship openings on our careers page and submit your application for our roles designed for new college graduates. More About Databricks YouTube The impact you will have: Form successful relationships with customers throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in AI and data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on mu

FEQ427R443 Solutions Engineer At Databricks, our core values drive everything we do; a culture of proactiveness and a customer-first mindset fuels our mission to create a unified platform that makes AI and data analytics accessible to everyone in their own context. This role is part of our programmatic effort to develop promising field engineers—offering a launchpad for the next generation of data leaders . We aim to build leaders who will drive both data and business strategy for our customers, leading the front lines of Databricks growth as well. With our Data Intelligence Platform, we make it easy to turn insights into action while encouraging creativity, experimentation, and continuous improvement. You’ll play a key role in this mission, building upon your emerging technical skills in the area of solutions engineering, learn how to apply them in the Databricks platform and show customers how to tackle real-world data challenges. Solutions engineers go further than telling them what's possible, they build working prototypes and advise customer teams on how to get to production. You’ll join a collaborative, customer-obsessed team that thrives on innovation to help customers reach their goals. Come help us change how the world works with data—and shape your future while you're at it! This will be an in-office role and candidates must be based in our New York City (Midtown location). Relocation assistance will not be provided. Recent graduate?: We’d love for you to explore our current internship openings on our careers page and submit your application for our roles designed for new college graduates. More About Databricks YouTube The impact you will have: Form successful relationships with customers throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in AI and data analytics to excite customers about Databricks. You will develop into a ‘cha

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Privacy Analyst on the Privacy Operations team within Security, you'll play a central role in how Coinbase identifies and manages privacy risk across its products and platforms. This team partners with Legal, Product, and Engineering to perform privacy assessments, manage privacy issues through the product lifecycle, and continuously improve the frameworks and tooling that keep customer data safe. You'll own the execution of complex privacy assessments for new products and features, drive issue remediation, and build scalable processes that embed privacy by design into how Coinbase ships. What you'll do: Own end-to-end privacy assessments for new products and features, synthesizing findings and driving remediation with cross-functional partners across Legal, Product, and Engineering. Perform regulatory requirement mapping against the privacy common controls framework and identify where control updates are needed to address evolving obligations. Track privacy requirements and issues throughout the product lifecycle, managing escalations and driving timely resolution with business owners. Partner with Product and Engineering teams by embedding into roadmap planning processes and advising on privacy-by-design principles for onchain and web3 products. Identify and implement automation and AI-driven process improvements to streamline privacy assessments and issue man

We anticipate the application window for this opening will close on - 12 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Cranial and Spinal Technologies (CST) and Surgical Robotics (SR) Field Service organization provides technical support for advanced imaging and robotic-assisted surgical systems used by healthcare providers. This team is responsible for ensuring the safe, reliable, and compliant operation of large capital equipment throughout its lifecycle, including installation, maintenance, upgrades, and service support. This position supports customers throughout the San Antonio, Texas area and is expected to reside within the territory. The role is field-based and primarily performed at customer sites, with approximately 50% travel outside the San Antonio area to support regional business needs and customer requirements. The Field Service Engineer serves as the primary technical representative supporting CST Imaging and Surgical Robotics systems at customer sites. This role is responsible for lifecycle service activities including installation, maintenance, troubleshooting, upgrades, and de-installation of capital equipment while partnering with clinical customers, sales teams, and internal stakeholders to support system performance and customer satisfaction. Primary Responsibilities Perform installation, inspec

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Analyst on the Risk Analytics team within the Consumer & Business group, you'll own the identification and mitigation of account takeover (ATO) and scam risk across the Coinbase ecosystem. You'll build critical defenses that protect our users and platform integrity, using data to drive risk decisions that impact millions of customers. This is a high-impact role where you'll define risk metrics, shape prevention strategies, and partner cross-functionally with Product, Engineering, and Data Science to stay ahead of evolving threats. What you'll do: Own end-to-end risk controls for ATO and scam prevention, scaling processes to maintain coverage as the business expands into new products and regions. Define risk success metrics, build reporting frameworks, and drive continuous improvement by identifying and prioritizing control enhancements. Leverage data to assess risk and make decisions impacting large customer segments, measuring and quantifying associated tradeoffs through rigorous analysis. Partner with Product, Engineering, and Data Science to develop custom risk management strategies and techniques across the Coinbase product suite. Synthesize data findings into clear narratives and recommendations that influence senior risk and product leadership decisions. Investigate and mitigate fraudulent and scam activities by reviewing alerts on anomalo