Customer Communications Director in Delhi

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role will be based in Delhi. In this role, you will: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment and onboarding of other teammates.

DR ASHWANI KUMAR VIJ : Have been retained by a Well Established, Fast Growing, Mid Size, Professionally Managed and Listed Organisation, manufacturing, marketing and exporting a range of High Quality light Engineering Products and having state of the art manufacturing facilities and ISO Certification for its Domestic and International customers to select 1 Chief Financial Officer ( CFO ) and Preferably for joining in December,2025. KRA for this Senior Management-Executive Leadership role : -Take responsibility (either directly or via staff and would be Supported by a Young Team of High Performing Professionals ) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs. -Coordinate development of annual operating, capital, and program budgets, as well as reporting for the same. -Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization. -Would understand and analyse the the current accounting Practices and Trends. -Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows. -Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action. Job Responsibilities : -Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting. - Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement. -Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives. -Monitor business performance with tracking tools

DR ASHWANI KUMAR VIJ Have been retained to select 1 Regional Sales Manager. Our Client is Professionally Managed and growing Organisation, dealing into Manufacturing, Marketing and exporting of Electro-Mechanical Range of Products and Systems and is having Global Operations and a network of more than 12 Branch Offices in India and excellent network of Distributors and hold 45% Market share in India and its Production Processes are according to international standards. Job Description and Expected Skills / Key Result Areas : -Exposure and experience to cater B2C and B2B Clients. -Exposed to Superior sales and management skills with accomplishments all through his/her career. -Excellent written, oral communication and presentation skills. -Most of the regional sales manager will be traveling around 60 -70% across north India and would control the activities of sales and marketing representatives and agents. -Established track record in effective leadership talents which includes people and team development. -Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability. Duties & Responsibilities: -Leading sales manager and develop sales operation plans with the approval of the national and global sales managers ie GM / Director. -Should be capable of managing the region assigned to them to ensure proper sales. Responsible for achieving the client or activation targets of their specified region. -Create awareness of products, conduct training and seminars for clients and sales team and focus on customer service. -Organise Product Demo Events / Seminars for customers in his region on continuous and regular basis. -Excellent presentation skills and intimate contacts with local business associations. -Growth of Region is RSM Responsibility -Appoint and develop Team for growth of business and company. -Sh

DR ASHWANI KUMAR VIJ : Has been retained by a Leading FMCG company, marketing a range of Chocolate / Bean etc Products on B2B model and is committed to diversity and inclusion to Select 1 Young : Sales Manager Sales Manager will run the day-to-day sales operation for Corporate Accounts and Non Corporate Accounts India. This position will be responsible for driving sales for powder, butter, liquor/mass, chocolates etc Products in India. This includes maintaining the existing customer and recruit new customers. He/ She will be working with various stakeholders internally and externally. He/She will report directly to Director India. Key responsibilities include : Develop and nurture strong relationships with key stakeholders in the customer organization and prospective customers as he/she look to build out the customer portfolio. Develop new customers, new products, and new markets; maximize volumes, sales margins, and customer profitability. Liaise with various department locally (CS, Finance, Sustainability, Warehouse, QA, Production and R&D) with regional colleagues to ensure customer satisfaction. Conduct market research and product promotion through exhibitions and other channels. Initiate workshop to increase brand awareness of the customer. Assist with Customer Service to follow up on the delivery of goods to customers, and NR on time. Provide input to marketing and R&D about new products, competitors' new items, etc. Produce timely and accurate reports of the business activities Target market. Travel requirements : up to 60% travel required About the Candidate Profile : Bachelor or Master Degree in Business Administration, Marketing, Food Science, Food Technology or similar. 6-7+ years of experience in the food industry, flavor, or palmoil. Experience in Project Management & team leadership. Outstanding presentation skills and showing can do attitude. Experience in Sales or client interaction, negotiation and persuasive communication. Go

call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns

DR ASHWANI KUMAR VIJ : Have been retained to select one : Regional Sales Manager( IT Infrastructure Services ). for a professionally managed IT Infrastructure solutions and Data Center and cloud Services organisation. Candidate Profile etc : - Should possess around 8 - 10 + Years of sales and business development experience in IT Infrastructure services and system integration with good understanding of data center and cloud services business - should be able to identify and collaborate with solution providers such as ERP, CRM, Massaging and offer complete solutions to the identified and specfic industries / customers. - should possess strong ability to identify business opportunities and develop solutions for customer requirements - strong communication and presentation skills - Post Graduates / MBA / Engineers with good understanding of IT is essential. WFM option is available. Excellent Salary Package would be offered to the right candidate. Those who have applied earlier need not apply again. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions BPO telecaller's job is to facilitate communication between a company and its customers. Their responsibilities include: Making calls: Making outbound calls to potential customers to promote products or services, and handling incoming calls from customers Customer service: Answering customer inquiries and complaints, and resolving issues

Key Responsibilities Generate sales by converting travel inquiries into confirmed bookings. Promote domestic and international holiday packages to prospective customers. Understand customer travel preferences and recommend suitable itineraries. Prepare travel quotations, itineraries, and cost estimates. Follow up with leads through phone calls, email, WhatsApp, and other communication channels. Meet monthly and quarterly sales targets. Coordinate with suppliers, hotels, airlines, and transport partners to ensure seamless travel arrangements. Maintain accurate customer records and update the CRM system. Resolve customer queries and provide excellent pre-sales and post-sales support. Stay updated on travel trends, destinations, visa requirements, and promotional offers.

DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated and Professionally Managed and fast growing Electronic Components Organisation to select 2 : Regional Sales Managers - North/Delhi. Responsibilities: - LEAD MANAGEMENT; Generate and qualify sales lead opportunities to drive sustainable and profitable sales growth of assigned territory. - CUSTOMER MANAGEMENT; Manage existing and potential customers to meet assigned revenue and profit targets. Liaise effectively across all functions in the organization to deliver total customers satisfaction. - SALES PLANNING AND ANALYSIS; Create specific plan of actions for managing customers that is aligned to company’s business strategy. Analyze orders and forecast of customers and execute recovery plan if required. Requirements: Bachelor’s degree in Electronics or Electrical Engineering or any related course. Candidate having MBA From Top Premium Institute would be given first Preference. Minimum 10 - 12 years Sales experience in electronics, electrical, power and Industrial electronics, Semiconductors, components, Capacitors Products / industry, Preferably From MNC Background. Sharp Business Acumen, Communication Proficiency, Problem Solving/Analysis, Project Management, Negotiation, Strategic Thinking and People Skills. Excellent communicator and negotiator. Persuasive, articulate, confident and capable of representing the company amazingly whether you’re negotiating deals with strategic partners, handling customers or inspiring your team Proven track record of managing complex projects and making data driven, or decisions. Creative approach in developing actionable analysis and recommendations Ability to multitask and take on diverse projects requiring different skill sets. Super organized, composed and handles pressure well. Must be professional, accessible and flexible to the changing needs of the department. Capable of handling fast paced situations. Age Preferred below : 32-38 Years. Those who

DR ASHWANI KUMAR VIJ : Has been retained by : MNC Dealing into Construction Equipments to select 2 Business Development Managers / Regional Sales / Marketing Managers for their Near Delhi offices. Job Description: Delivering of sales pitches and presentations to clients where they highlight the benefits their products offer to customers and encourage them to make a purchase. Visit clients or arrange meetings with customers to discuss how their products can effectively meet the needs of the customer. Prepare, Train and develop consultative client presentations. Prepare necessary paperwork to process new business contracts, coordinate all sales activities associated with primary client accounts with team members. Achieve sales performance and to reach the set goals. Explore business opportunities and acquire new clients from various industries. Key Skill Sets: Strong presentation and communication skills. Dynamic, aggressive, result oriented and self-starter. Excellence in sales and marketing with positive attitude and team playing ability. Establish good rapport with clients. Dynamic, aggressive, result oriented and self-starter. Ability to work independently. To enjoy networking and meeting new people. Takes Initiatives Propose plans and strategies that lead to growth. Desired Candidates Profile / Background : 10 to 12 years of experience of B2B sales of construction equipment, Myvan Shuttering (aluminium formwork), Peri/Doka form work background, batching plants or concrete pumps. Precast connections or Tower crane or EOT cranes business or Material Handling / Heavy Engineering and Capital Projects. ( Would Prefer Candidate From Large organisation or MNC Background ). Qualification: BE Mech / Civil / MBA From Premium Institute with technical sales background. Location: Delhi. Professionals having 7-8 years of relevant experience would be considered for the position of Business Development Manager. WFH option is available. Those who have applied earlier

DR ASHWANI KUMAR VIJ : have been retained to select one : Sales Manager. for a professionally managed Mid Size Industrial / Capital Equipment / Projects / Industrial Automation organisation, to be located in Delhi. Job Description: Experience in the field of Steam Boilers, Power Plants, Industrial Air Pollution Control Equipment or similar capital equipment. Coordination with Proposal & estimation teams. Excellent Communication Skills. Ready to travel extensively. Proficient with Computer, MS Office - Word, Excel, PowerPoint, Autocad. Shall be responsible for enquiries generation from various industries, OEMs, Consultants and other private / public institutions. Interaction with customers, submission of techno-commercial offers, negotiations, order finalization and post order activities etc Qualification: BE Mechanical with technical sales background. Location: Delhi. Professionals having 8-12 years of relevant experience would be considered for the position of Sales Manager. WFH option is available. Those who have applied earlier need not apply again please. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment

Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 2 Sales Managers Job Description -Making Calls to clients/Prospect in order to sell the Companys Products and services. -Inform and educate the customers about the Products and its benefits and application. -Generate business and New clients and Achieve the Sales targets in the alloted territory. -Complete Daily and weekly calling Targets and prepare and submit the Sales reports. Skills Desired -Excellent client handling Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and presentation skills. The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 7 to 8 years of experience in sales of Building Materials / Industrial Products and Projects. Age Preferred Below 35 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

DR ASHWANI KUMAR VIJ : have been retained to select a one : Business Development Manager/Sales Manager For Delhi. For a Professionally Managed and Fast Growing Telecom and IT Solutions Provider and System Integration Company which is Offering Technology / IT Infrastructure, Services and Consulting Solutions .( Having Annual Business Turnover of around Rs 350 Crores ) Our Client is looking for high performing Business Development / Presales / Sales Professionals with proven successful experience in IT /ICT/ITES/Networking, Security/Surveillance/Telecom industry and Handling Government and Defense Clients. Job Description Participating in all open/Limited Tenders, Preparation of proposals, Preparation to completion of Pre qualification criteria of the tender. Should be able to work as a representative of Client with all the Gov. Bodies/OEMs/PSUs opportunities. Tender discussion with technical & Financial team and co-ordinate according to the requirements of tender. Should be able to analyze competition prior to participating in the tender for submitting comprehensive. comparing and evaluating various proposals on sound grounds to select the best one. Able to meet customers and OEMs for specific requirement related to tenders. Generate new Accounts and Manage existing Accounts. Follow up for order and Delivery with execution team for timely execution of the order and ensure timely payment without deduction Person having Good Sales / Marketing and Business Development along with Pre-Sales Background from the above Industry / Products Background would be highly Preferred. Female candidates with excellent communication skills would be Preferred. Candidates with more than 7-10 years of experience would be preferred, should be willing to travel in India as per need. Qualifications Desired : Degree or Diploma in Computer Science / IT. Post Graduate Diploma in Sales / MBA would be added advantage Experience Desired : 8-12 Years. Age Preferred : Below 35 Yea

We at : DR ASHWANI KUMAR VIJ: Have been retained by a MNC associated Organisation dealing in Heat exchangers and systems to select 1 : Assistant Manager : Sales For North Region. Job Description : - Generate business for company product range to process industry to meet sales budgets. - Manage and Develop New and existing customers including Large and Key accounts. - Manage Customer Grid in assisgned territory. - Participate in Seminars, exhibitions and do Techno commercial discussions and presentations. -Do extensive industry coverage to identify and evaluate best business opportunities. - Motivate and driving small Sales Team. Qualification Desired : BE Chemical / Mechanical Experience Desired : 8 to 12 Years relevant experience in Sales and marketing of Heat Transfer equipment / Industrial Products to Process Industry. Age Desired : Below 35 Years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

DR ASHWANI KUMAR VIJ : Have been retained by a Professionally managed FMCG Group to select 1 : Trade Marketing Manager. Job Description / Profile : - Would implement Trade Marketing Strategy to achieve defined business objectives across all the Product categories -Would be responsible for New Product launches and achieve Sales Budget. -Must Possess excellent Data / Business Analytics and Customer Relationship Skills. Qualification : MBA in Marketing from Premium Institute. Experience Desired : 10-12 Years Age Desired : Below 35 Years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :