Customer Due Diligence Associate Jobs

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Technician – JLL What your day-to-day will look like: Performance of ongoing preventive and repair response work orders on facility mechanical, electrical, plumbing and other installed systems, equipment, and other components. Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations. Assist the operations team in the maintenance and repair of building and equipment and/or as directed Replace lighting and ballasts Clean HVAC coils, change filters and belts. Complete Hazard Assessments as necessary Comply with all safety procedures, maintaining good housekeeping and safety of work areas. Recognize danger and safety hazards and propose methods to eliminate them. Maintain compliance to State, County, or City Ordinances, Codes, or Laws. Must complete all required safety trainings as scheduled Complies with all policies for the safe storage, usage and disposal of hazardous materials. Update work order status in real time using our CMMS system Escalating problems or issues to Customer and Manager in a timely manner Attend work and safety meetings as required Any and all other duties and tasks assigned. <

Here’s a summary of the role: Every enterprise deal reaches the moment where someone in security says “prove it.” You’re the person who answers — quickly, accurately, and with the evidence to back it up. As an Analyst II on our Trust & Assurance team, you’ll own a live queue of security questionnaires, third-party due diligence assessments, RFP security sections and customer assurance requests. You’ll draft at speed using AI-assisted response tooling, then verify every answer against our approved answer library, current SOC 2 and ISO 27001 certifications and the underlying evidence before it leaves your hands. Accuracy is the whole game here: a wrong answer in a customer questionnaire is a commitment we didn’t mean to make. The best part is that you won’t just work the queue — you’ll shrink it. Every recurring question you turn into a published answer on our trust site is a ticket that never comes back. If you’ve spent two to four years in security GRC, compliance, IT audit or customer assurance, you’re precise under volume, and you like being measured on turnaround time and first-pass accuracy, you’ll do well here. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a high-volume queue of security questionnaires, due diligence assessments, RFP security sections and assurance requests, delivering accurate responses within SLA. Use AI-assisted response tooling to draft at speed, then verify every answer against the approved answer library, current certifications and underlying evidence before it goes out. Triage and route incoming requests using established playbooks — resolving the routine independently and escalating anything novel, contractual or architecturally complex. Maintain and expand the answer library by adding approved answers, retiring stale ones and flagging inconsistencies, so the same question never has to be researched twice. Build out trust site and customer-facing content, and show commercial teams how to

Here’s a summary of the role: Every enterprise deal reaches the moment where someone in security says “prove it.” You’re the person who answers — quickly, accurately, and with the evidence to back it up. As an Analyst II on our Trust & Assurance team, you’ll own a live queue of security questionnaires, third-party due diligence assessments, RFP security sections and customer assurance requests. You’ll draft at speed using AI-assisted response tooling, then verify every answer against our approved answer library, current SOC 2 and ISO 27001 certifications and the underlying evidence before it leaves your hands. Accuracy is the whole game here: a wrong answer in a customer questionnaire is a commitment we didn’t mean to make. The best part is that you won’t just work the queue — you’ll shrink it. Every recurring question you turn into a published answer on our trust site is a ticket that never comes back. If you’ve spent two to four years in security GRC, compliance, IT audit or customer assurance, you’re precise under volume, and you like being measured on turnaround time and first-pass accuracy, you’ll do well here. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a high-volume queue of security questionnaires, due diligence assessments, RFP security sections and assurance requests, delivering accurate responses within SLA. Use AI-assisted response tooling to draft at speed, then verify every answer against the approved answer library, current certifications and underlying evidence before it goes out. Triage and route incoming requests using established playbooks — resolving the routine independently and escalating anything novel, contractual or architecturally complex. Maintain and expand the answer library by adding approved answers, retiring stale ones and flagging inconsistencies, so the same question never has to be researched twice. Build out trust site and customer-facing content, and show commercial teams how to

We are looking for a Compliance & Quality Assurance Auditor to join our team and play a key role in maintaining the highest standards across our manufacturing operation. In this hands-on role, you'll be responsible for carrying out quality inspections, audits and compliance checks throughout the production process, ensuring products consistently meet customer, legal and food safety requirements. You'll work closely with production teams to identify improvements, investigate issues, and help drive a culture of quality across the site. This is an excellent opportunity for someone with a keen eye for detail who enjoys working in a fast-paced manufacturing environment and wants to make a real impact on product quality and customer satisfaction. Shift pattern: 4-on-4-off Days & Nights (6am-6pm / 6pm-6am Carry out internal, customer and GMP audits, ensuring actions are completed and closed within agreed timescales. Conduct quality, due diligence, hygiene, allergen and production checks throughout the manufacturing process, ensuring compliance with HACCP, IFS, the Quality Management System (QMS), site procedures and relevant legislation. Monitor production activities to ensure products are safe, legal and meet customer specifications, investigating and managing any out-of-specification ingredients, packaging materials or finished products. Review and audit quality records and documentation to ensure compliance with due diligence requirements. Carry out food reviews, investigate quality concerns and contamination incidents, and escalate issues where required. Coordinate microbiological, analytical, nutritional and shelf-life testing, reporting any non-conforming results and supporting corrective actions. Inspect production areas and equipment following cleaning activities, verifying hygiene standards and fitness for use. Calibrate laboratory, weighing and process equipment in line with agreed schedules. Set up and verify checkweighers, metal detectors and product coding sys

Modern software runs on open source, and managing the compliance, security, and regulatory complexity that comes with it is one of the biggest problems facing engineering and legal teams today. FOSSA is the platform they use to address these challenges. We help thousands of organizations automate license compliance, prioritize vulnerabilities, generate and operationalize SBOMs, and meet regulatory requirements. Whether it's scanning AI-generated code for IP risks or helping a company through M&A due diligence, FOSSA gives teams the confidence to ship software they trust. FOSSA is a rapidly growing series-B company with a truly distributed team. While our roots are in San Francisco, our growing team has members in several countries across many time zones. We’re always working to find the perfect balance of effective approaches to distributed work, while maintaining the direct personal connections that help us work better together and love our jobs. Your Mission: We are looking to hire a strategic, customer-focused, and results-driven Sr. Sales Engineer who can come in to support the growth in our enterprise market. This is a chance to help shape the strategic growth of a true game-changer with a highly differentiated product! In the role you will: Articulate technology and product positioning to both business and technical users. Support our Enterprise Account Executives by carrying out product demos and building business value cases with clients. Manage complex sales engagements with touch points in Legal, Engineering, and Security. Lead and execute on RFPs, RFIs, POCs and Demos Think outside the box, and lead strategic initiatives to improve the customer experience with FOSSA. Articulate and evangelize FOSSA with end users, top industry partners, and key thought leaders. Engage new and existing accounts to identify and build relationships with champions and decision makers. Help build and be a part of an awesome culture. About you: 3-5 years Sales E

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Reviews Team Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. The core impact of this role lies in the opportunity and autonomy to translate complex regulatory requirements into scalable, day-to-day operational processes. Working cross-functionally with Quality Assurance, Compliance, and Commercial teams you will shape how our team works. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requiremen

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Lead EDD to give a critical Enhanced Due Diligence process dedicated operational leadership. Your focus will be on operational excellence: delivering consistent, high-quality production, developing a growing team and continuously improving how we work. You will report to Florence, Anti-Financial Crime Director (Western Europe), and lead Qonto’s EDD production team. Working closely with KYC/KYB, Operations and Anti-Financial Crime stakeholders—including colleagues responsible for regulatory and project-related matters—you will translate agreed requirements into effective day-to-day practices and give the team the support, guidance and production visibility it needs to succeed. ➡️ What you'll do Lead production with rigor: organize daily workloads, m

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team: Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. In this role, you will drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance and Commercial teams to help scale the process while balancing risk mitigation with strategic business growth. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requirements into pract

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Security Business Enablement (SBE) is Stripe's commercial security function: the interface between Stripe's internal security program and its Go-to-Market organization. We make sure security and compliance requirements never block, delay, or devalue Stripe's deals. This work is about customer trust: businesses entrust Stripe with critical financial infrastructure, and their security teams need confidence that Stripe meets rigorous standards before, during, and after the sale. We make that trust tangible with accurate, consistent evidence of Stripe's security posture. We own security due diligence end to end: questionnaire response, compliance evidence, live security reviews, gap and exception management, contractual security exhibits, rapid response during industry-wide events, and executive briefings. We engage customers directly, up to CISO level, and equip sales teams to handle security conversations on their own. Our scope is unusually broad: one assessment can span security, privacy, business continuity, and resilience, translating deep control detail into language procurement, legal, and a CISO can each act on. We are often the first team asked to represent emerging parts of Stripe's posture. We work at the intersection of security, AI, and Go-to-Market. Our platform is built on authoritative grounding: answers are retrieved from a knowledge base we maintain and validate, not generated from first principles, so they are consistent and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Growing Solutions Engineering Team! Solutions Engineers (SEs) at Okta play a pivotal role in the customer journey, helping organizations solve complex identity challenges. We engage with customers at every stage, combining our technical curiosity with business insight to drive meaningful conversations. We’re looking for team players who can create impactful sales presentations, build compelling product demonstrations, and educate a wide audience on modern cloud security solutions. If you have a strong background in technology, a mindset of continuous learning, and a passion for customer engagement, this role is for you. What You’ll be doing: Support customers throughout the sales journey (discovery, validation, proposal, due diligence), demonstrating the value of the Okta Platform through live demos and presentations. Communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers, and IT administrators. Bridge the gap between business and technology for diverse audiences, from security engineers and developers to CISOs and CIOs. Partner with the sales team as the go-to technical counterpart, enabling customers to validate the value and potential of the Okta platform. Focus on our Okta Workforce Identity solutions, confidently addressing product features and in-depth technical inquiries from customers. Design and execute well-defined, outcome-driven Proof of Concepts (POCs). Develop

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a member of Ramp’s Financial Crimes Compliance Team, you will play a key role in executing Ramp’s Anti–money laundering (AML) and sanctions compliance program. You will be responsible for conducting investigations, preparing unusual and suspicious activity reports (UARs, SARs), driving process improvement, and supporting AI and automation initiatives for the AML program. This role is primarily focused on comprehensive investigations arising from escalated transaction-monitoring alerts and internal referrals. You will evaluate the customer relationship and relevant activity holistically, document clear and defensible risk conclusions, and prepare high-quality SARs and UARs when appropriate. You will flex into other Financial Crimes Compliance workflows as business needs evolve, including sanctions, politically exposed persons (PEPs), and enhanced due diligence reviews. You will also help strengthen how Financial Crimes Compliance operates. This is an opportunity for someone who combines rigorous risk-based judgment with a builder mi

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Billing Support Specialist at Notion, you will support our customers by addressing escalations related to billing and payments, conducting due diligence on inquiries, and triaging complex issues to our engineering and accounting partners. You'll collaborate across teams to deliver top-tier support, enhance operational workflows, and contribute to the product feedback loop. This role offers the opportunity to sharpen both your analytical and communication skills while interacting with a growing client base, including several Fortune 500 companies. As Notion scales, your contributions will be key in optimizing processes and delivering a seamless customer experience. What You'll Achieve: Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack. Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions. Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience. Proactively identify areas for improvem

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a KYC/KYB Analyst to protect Qonto's regulated growth while keeping onboarding fast and fair for our clients. You'll review enhanced due diligence and KYBC cases, decide who can safely open or keep a Qonto account, and flag financial-crime risks the moment you spot them, working closely with our Lead EDD. ➡️ What you'll do Decide on high-risk files: Review EDD cases for onboarding and lifecycle reviews, then approve, reject, or send them back to L1 for missing or invalid documents. Handle KYBC edge cases fast: Assess alternative documents and gray-activity requests, closing decisions within a 48-hour SLA when clients are blocked. Focus where it matters: Automation handles the routine files, so you'll concentrate your judgment on the riskiest ones du

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Advisory Officer Our Global Compliance Advisory & Oversight function is looking for a Compliance Advisory Officer in Japan with experience in the Payments, Fintech, or Financial Services industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters. What you’ll do Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings; Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management; Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives; Challenge the status-quo, identifying how we can

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced BSA/AML Investigator to help detect, prevent, and report financial crimes. As part of the Legal & Compliance Team, you will help maintain an effective BSA/AML and Sanctions compliance program (“BSA/AML Program”) for X Money. You will support the 5 pillars of an effective program. This is not a remote or hybrid position. This role is based on-site at either our Palo Alto headquarters or New York City office. RESPONSIBILITIES: Independently investigate and resolve complex alerts and cases from transaction monitoring systems, including in-depth analysis of payment flows and user behaviors. Prepare, review, and recommend filing of Suspicious Activity Reports (SARs), ensuring high-quality narratives and supporting documentation. Assist with KYC and onboarding matters as required. Conduct Enhanced Due Diligence (EDD) on high-risk users and transactions; perform periodic reviews of customer risk profiles and recommend adjustments to risk ratings. Assist in tuning and optimizing transaction monitoring rules and scenarios to reduce false positives while maintaining detection effectiveness. M