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Customer Due Diligence Associate Jobs

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Associate Technical Services Engineer II (Cloud) MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are interested in working out of our Dublin office under our hybrid working model (with 3 in-office days). Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need 2- 3 years of customer-facing experience supporting cloud customers Supporting enterprise level customers is a bonus Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troublesho

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Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a Regional Business Director (RBD), Long Term Care (LTC) to lead LTC commercial activities for an assigned geography, establish a team of LTC Account Managers, execute marketing strategies, and ensure a successful launch. The RBD will be primarily responsible for the supervision and leadership of an industry shaping, uniquely structured LTC-focused account management team leveraging the use of a highly sophisticated digital infrastructure. All account managers will be aligned to geographical boundaries. The RBD is responsible for LTC sales performance at a Region level and is expected to be a product champion and exhibit the business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. This is a cross-functional front-line leader role. The position is field-based and will require travel as needed to develop internal and

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Axsome Therapeutics
📍 United States• Full-time• $195K – $235K/yr
2mo ago

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a Regional Business Director (RBD), Long Term Care (LTC) to lead LTC commercial activities for an assigned geography, establish a team of LTC Account Managers, execute marketing strategies, and ensure a successful launch. The RBD will be primarily responsible for the supervision and leadership of an industry shaping, uniquely structured LTC-focused account management team leveraging the use of a highly sophisticated digital infrastructure. All account managers will be aligned to geographical boundaries. The RBD is responsible for LTC sales performance at a Region level and is expected to be a product champion and exhibit the business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. This is a cross-functional front-line leader role. The position is field-based and will require travel as needed to develop internal and

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Natera
📍 Lafayette• $65K – $80K/yr
2 days ago

Territory: This territory covers Western Louisiana, including Lafayette, Lake Charles, and surrounding areas west of the Mississippi River. We are currently looking for an Account Sales Representative (ASR) to join our Women's Health sales team! The ASR is responsible for service and sales support activities to assist in driving market adoption and business growth. Core responsibilities include supporting the Clinical Field Specialists (CFS) increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches. PRIMARY RESPONSIBILITIES Support CFS with a focus on closing business Work with assigned CFS to maintain & support existing customers Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees Respect and maintain the confidentiality of laboratory and financial information Practice and adhere to all company policies and regulations Follow Compliance procedures and participates in Compliance training Perform miscellaneous duties with completion in a designated time frame Communicate with Natera staff and its customer to ensure quality Maintain and support a service oriented relationship with customers Utilize personal and professional skills to promote excellent customer service QUALIFICATIONS Bachelor’s degree or equivalent Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES Proven track record of success in achieving and exceeding sales goals Award winning sales professional due to individual achievements Exceptio

Excellogisticscustomer service
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Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a Director, IT Operations who will be responsible for leading and supporting a wide scope of IT operations and business technology programs that underpin Axsome’s business objectives. This position will lead a service desk that provides support for hardware, software, infrastructure, communications and information security related activities throughout the organization, while broadly supporting the IT Team’s operational goals and objectives. This person will also be responsible for maintaining high-priority incidents or requests during non-standard hours, including active weekend and evening and, perform additional responsibilities as assigned by IT leadership. This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. Job Responsibili

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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter Provide excellent customer service while conducting services as outlined in the service agreement at Bridgeport Hospital. This is a part time position. The shift for this position is Saturday and Sunday, 3:30PM - 12:00AM. What you'll be doing Ability to move and maneuver medical products within healthcare facilities unassisted using appropriate processes and safety techniques. Responsible for inventory, delivery, retrieval, and coordination of equipment. Proper utilization and maintenance of facilities and product being managed. Assist with tracking and pulling assets due for preventative maintenance. Responsible for the completion of day-to-day activities assigned. Identify and communicate equipment problems to management or Asset Coordinator. Demonstrate a proactive approach to safety awareness and compliance. Successfully complete all required safety and compliance learning modules on a timely basis. Sustain a clean and safe w

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Natera
📍 Salt Lake City• $95K – $115K/yr
1mo ago

Territory: This role covers Salt Lake City & Southern Utah. Ideal candidate would be based in or near Salt Lake City area We are currently looking for an Account Sales Representative (ASR) to join our Women's Health sales team! The ASR is responsible for service and sales support activities to assist in driving market adoption and business growth. Core responsibilities include supporting the Clinical Field Specialists (CFS) increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches. PRIMARY RESPONSIBILITIES Support CFS with a focus on closing business Work with assigned CFS to maintain & support existing customers Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees Respect and maintain the confidentiality of laboratory and financial information Practice and adhere to all company policies and regulations Follow Compliance procedures and participates in Compliance training Perform miscellaneous duties with completion in a designated time frame Communicate with Natera staff and its customer to ensure quality Maintain and support a service oriented relationship with customers Utilize personal and professional skills to promote excellent customer service QUALIFICATIONS Bachelor’s degree or equivalent Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES Proven track record of success in achieving and exceeding sales goals Award winning sales professional due to individual achievements Exceptionally bright, flexib

Excellogisticscustomer service
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners. Just 2 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 23 countries and over 200 cities across EMEA, servicing over 10M registered users. Our journey within Israel started in the fall of 2018. Since then, we’ve launched in 26 cities and the country has become one of our fastest-growing ‘Woltwide’. Due to our increased growth, we're now looking for a Trust and safety Associate to join our Operations Team in Tel Aviv. We are seeking a highly skilled and experienced Representative to join our team. In this role, you will primarily focus on handling escalations from couriers and investigating unusual incidents. You'll be responsible for resolving complex issues, guiding our partners, and ensuring that high-quality service is maintained throughout the escalation process. You’ll be acting as a key factor in maintaining a high level of standard and satisfaction amongst Couriers who partner with us and of course - Helpin

Excelrecruitmentcustomer service
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Overview: We are seeking a dedicated and detail-oriented Account Receivables Clerk to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records. This position will work closely with the Finance team based in Greece. Shift Timing – 11:00 am IST to 7:30 pm IST What You’ll Do: Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates. Customer Service: Communicate with clients about billing discrepancies and questions, applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts. Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients’ accounts and verify the accuracy of calculations, balances, and supporting documents. Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report. Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements. Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations. What You Have: Experience: +2 years of experience in account receivables. Strong attention to detail and accuracy. Excellent customer service and communication skills. Proficient in Microsoft Office Suite, particularly Excel. Familiarity with accounting software (e.g., NetSuite, SAP). What We Offer: Competitive compensation Employee medical coverage Central office location Entrepreneurial environment, autonomy, and fast decisions Casual work environment About Guidepoint: Guidep

aiSAPExcel
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s Heterogeneous Integration Group (HIG) is shaping the future of AI and accelerated computing by developing advanced memory solutions! The team focuses on designing and optimizing High Bandwidth Memory (HBM) products for AI/ML, high-performance computing (HPC), and data-centric systems, collaborating across global engineering and product teams to deliver industry-leading performance, power efficiency, and reliability! HBM product family is growing due to high demand from industry-leading semiconductor companies. As an HBM Memory Design Engineer you will work closely with cross-functional teams including Design Engineering (DE), Product Engineering (PE), Process Integration, Packaging, and Technology Development (TD) to analyze and resolve silicon issues across HBM products . You will collaborate with architecture to understand new or updated specification requirements and contribute to the implementation, verification, and maintenance of design updates , supporting both silicon release and ongoing product lifecycle needs. This role requires strong AI driven technical execution and the ability to independently drive complex issues to closure. Responsibilities Design Support: Work on HBM product design and support sustaining design maintenance (ECOs/spec changes). Silicon Debug: Own end-to-end debug of silicon, system, and customer issues, driving root-cause analysis and resolution. Cross-Functional Collaboration: Work closely with DE, PE, TD,

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14 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s Heterogeneous Integration Group (HIG) is shaping the future of AI and accelerated computing by developing advanced memory solutions! The team focuses on designing and optimizing High Bandwidth Memory (HBM) products for AI/ML, high-performance computing (HPC), and data-centric systems, collaborating across global engineering and product teams to deliver industry-leading performance, power efficiency, and reliability! HBM product family is growing due to high demand from industry-leading semiconductor companies. As an HBM Design Engineer, you will work closely with cross-functional teams including Design Engineering (DE), Product Engineering (PE), Process Integration, Packaging, and Technology Development (TD) to analyze and resolve silicon issues across HBM products . You will collaborate with architecture to understand new or updated specification requirements and contribute to the implementation, verification, and maintenance of design updates , supporting both silicon release and ongoing product lifecycle needs. This role requires strong technical execution and the ability to independently drive complex issues to closure. Responsibilities Design Support: Work on HBM product design and support sustaining design maintenance (ECOs/spec changes). Silicon Debug: Own end-to-end debug of silicon, system, and customer issues, driving root-cause analysis and resolution. Cross-Functional Collaboration: Work closely with DE, PE, TD, and system teams

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Thoughtworks
📍 Central, Singapore
4 days ago

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or Singapore PR. The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Lead Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences. Job responsibilities You will cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client's strategy, structure and business model. Drive the overall product development lifecycle and continuously deliver undeniable value to our clients. Create the go-to-market strategy, ensuring operational readiness to support the product experience. Through collaboration with your product team and client stakeholders, build a shared product vision and roadmap and execute on it. Frame and run rapid experiments to test new business ideas. You will define key metrics of success and use data to inform your decisions. Track industry trends and the competitive landscape, undertake formative research, perform data analysis and generate insights to inform the product strategy and target market segment. Own the product backlog while constantly evolving and prioritizing it based on user research, data and the latest changes in the market and the business. Ensure ongoing buy-in and support from stakeholders and bring in external research to validate. Contribute to the growth and impact of our evolving business by taking an active part in recruit

airecruitment
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PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply. The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. This role can be remote. The impact you will have: Develop cutting-edge GenAI solutions, incorporating the latest techniques from Databricks AI research to solve customer problems Own production rollouts of consumer and internally facing GenAI applications Serve as a trusted technical advisor to customers across a variety of domains Present at conferences such as Data + AI Summit , recognized as a thought leader internally and externally Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap What we look for: Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy Expertise in deploying production-grade GenAI applications, in

awsazuregcp
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Databricks
📍 United States• $180K – $247.5K/yr
17 days ago

CSQ427R35 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform among our State, Local, and Education (SLED) customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific

pythonsqlai
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18 days ago

CSQ427R324 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multi

pythonsqlai
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