Customer Enablement And Advisory Services Manager Jobs

About the Team OpenAI’s HLS AI Success Engineering team partners with the world’s most ambitious healthcare and life sciences organizations to translate cutting edge AI into real patient outcomes. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast-growing healthcare and life sciences innovators to the world’s largest biopharma, medical technology, healthcare provider, payer, and research organizations. Every engagement is an opportunity to shape how AI accelerates scientific innovation, transforms healthcare delivery, and improves patient outcomes.This role sits at the center of our mission. About the Role The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform. This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible impact. This role is based in San Francisco or NYC, with a hybrid schedule of 3 days per week in the office, or can be performed remotely from anywhere in the U.S. We also provide relocation support for new employees. In this role, you wil

About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform. This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact. This role is based in SF or NYC; we offer relocation benefits to new hires. In this role, you will: Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization Own account health, adoption velocity, and ongoing technical deployment an

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI’s mission toward AGI. We work cross-functionally across Product, Engineering, Security, Legal, and GTM to deliver strong partner outcomes through disciplined strategy and execution. This role sits within Partnerships/GTM and will lead OpenAI’s strategy and execution with Global Systems Integrators such as Cognizant, Infosys and Wipro. These partnerships are critical to helping enterprise customers adopt, implement, and scale OpenAI’s products through trusted advisory, transformation, and delivery channels. This role will be hybrid based in our San Francisco office. About the Role We are hiring a Head of Growth GSIs - Cognizant Infosys & Wipro to lead and scale OpenAI’s partnerships with Global Systems Integrators. You will be responsible for building strategic relationships with leading GSI partners, translating shared priorities into scalable partnership motions, and driving customer adoption through joint go-to-market, solution development, and delivery enablement. This leader will operate as the single accountable owner for a portfolio of high-impact GSI partnerships, setting direction, establishing operating cadence, and aligning internal and partner stakeholders to deliver measurable business outcomes. Success in this role requires strong executive presence, sound judgment, and the ability to navigate complex, global, cross-functional partnerships across GTM, product, solutions, legal, security, and partner organizations. In this role, you will: Own and grow OpenAI’s strategic partnerships with International GSIs, with accountability for partnership health, adoption, revenue impact, and long-term growth. Define the partnership strategy and priorities for GSIs, including joint business plans, goals, execution roadmaps, and success metrics. Establish and run a du

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners. This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion. You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook. What You’ll Do Build Ramp’s Canadian channel strategy and operating rhythm from the ground up. Research, identify, source, qualify and sign net-new Canadian partners. Create joint go-to-market and activation p

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the role As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners. This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion. You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook. What you’ll do Build Ramp’s Canadian channel strategy and operating rhythm from the ground up. Research, identify, source, qualify and sign net-new Canadian partners. Create joint go-to-market and activation p

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 3 years of experience in customer success, partnerships, account management, or product operations experience Familiarity

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 5 years of experience in Partner Success Fluency with partner ecosystem operations Exceptional project management and tim

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers, aligning engagement with customer goals and success metrics Use product data and customer insights to develop proactive engagement strategies that drive measurable value Document engagement strategies through high-quality, bespoke enablement plans tailored to each customer Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments, from individu

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our Berlin hub or remote. What you'll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to seni

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams, such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates, to deliver a seamless and impactful customer experience and create thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted rel

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers, aligning engagement with customer goals and success metrics Use product data and customer insights to develop proactive engagement strategies that drive measurable value Document engagement strategies through high-quality, bespoke enablement plans tailored to each customer Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments, from individu

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our London hub. What you'll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders

We’re looking for a Senior Technical Product Marketing Manager to join our security product marketing team and help bring Datadog’s rapidly growing security offerings to market. In this high-impact role, you’ll collaborate closely with Product, Sales, Sales Engineering, and Enablement to translate complex technical capabilities into compelling narratives that drive awareness, adoption, and differentiation. As the first hire in this space, you'll own key go-to-market efforts, lead technical positioning for strategic initiatives, and mentor others on content strategy and enablement best practices. This is a unique opportunity to shape how Datadog tells its security story to a global market. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define and execute the technical marketing plan for Datadog’s security product line, from launches to scaled adoption. Partner cross-functionally with Product, PMM, Sales Engineering, and Enablement to craft differentiated messaging, inform roadmap decisions, and build cross-product solution narratives. Create and deliver high-impact sales tools including battlecards, investigation flows, objection handling guides, and competitive workshops. Lead competitive strategy by synthesizing market insights and producing content that positions Datadog as a differentiated leader in cloud-native security. Act as a technical subject matter expert and trusted advisor — coaching field teams, reviewing enablement content, and influencing internal strategy. Represent Datadog in customer briefings, industry events, and webinars, serving as a go-to voice on observability and security. Who You Are: 8+ years of experience in technical product marketing, developer relations, product management, solutions engineering, or related roles in

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive