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Customer Experience Associate Jobs

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Explore current customer experience associate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

About the Role & Team Every AI insight, every experiment, every cohort at Amplitude starts with a query. Our in-house OLAP engine, Nova , processes trillions of events in real time — turning raw behavioral data into fast, trustworthy answers that power decisions for thousands of product teams worldwide. We're entering a world where AI agents don't just assist product teams — they ship features, run experiments, and make prioritization calls autonomously. What makes that possible is agents' ability to verify their work against real product data continuously. That makes Nova the critical infrastructure in the loop, and as non-stop agents become the main source of queries, the demand on Nova's throughput, correctness, and operational rigor grows dramatically. We're looking for a Senior Software Engineer who wants to go deep on the engine internals and the infrastructure underneath. You'll own significant components of a modern OLAP system — across query execution, columnar storage and encoding, distributed compute, caching, and cloud infrastructure — and drive meaningful improvements to performance, cost-efficiency, and reliability. You'll grow your technical influence through the quality of your code, your design contributions, and your collaboration with other engineers on a team of ~10. This role is ideal for someone who finds real satisfaction in making a complex distributed system faster, cheaper, and more reliable — and who wants to do that work on a system that directly powers the product experience for thousands of enterprise customers. What You'll Do Build and improve core query engine components Contribute across Nova's query execution engine and distributed compute layer: query planning, columnar storage formats, encoding and compression, caching, and cluster-level resource management. Implement new capabilities as Nova expands to support more warehouse-imported data types, such as metrics, profiles, and dimensions. Help ensure Nova's components support

pythonjavaredis
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M
1mo ago

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most engineers spend their career making predictable systems faster. You'll spend yours making non-deterministic ones trustworthy. As a senior engineer on our AI product team, you'll architect the Campaign Builder and Agent experiences marketers and sellers open every day to go from idea to personalized assets in minutes. You'll partner directly with product, design, and the founders to define what an agent-first GTM platform should feel like, and your calls on architecture, evals, and guardrails compound across thousands of customer accounts. This role is in person in New York City, five days a week, and we ship weekly. What you'll own The core agent surfaces. Architect and ship the Campaign Builder and Agent experiences end-to-end. Frontend, backend, prompts, evals, the whole stack. Reliability on top of LLMs. Make non-deterministic models feel deterministic at the surface. Build the retries, fallbacks, and orchestration so the customer never sees the failure mode. Evals and guardrails. Define how we measure quality, catch regressions, and keep brand and tone consistent across thousands of customer accounts. Speed and feel. AI products live or die by latency and the loop between intent and output. You'll obsess over both, and use coding agents and agent networks to ship f

typescriptpythonai
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L
Linear
📍 European Union• Full-time
1mo ago

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the last year we’ve made a lot of progress producing quality content and messaging, and we’re now looking for someone to help us distribute it to the right audiences. As Demand Generation Lead, you’ll own how future customers find and first experience Linear, across web, search, and paid media. Your objective is to build awareness and pipeline, particularly with larger companies. It’s likely this role will operate and feel a little different to what you might find elsewhere. Linear is a very brand forward company, so there will be scenarios where we have to turn down seemingly great opportunities to protect perception. We’re unlikely to ever use retargeting pixels and gated content, for example. We’ve got a basic demand motion in place today but we’ve barely scratched the surface. As the first demand generation hire, you’ll own the strategy and lead on delivering it. The marketing team is small but has an outsized impact, and we intend to keep it that way. You’ll have real influence on how Linear grows, and you’ll be encouraged to take ownership and deploy tooling and practices that help you be more effective. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional momen

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Linear
📍 United States• Full-time
1mo ago

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the last year we’ve made a lot of progress producing quality content and messaging, and we’re now looking for someone to help us distribute it to the right audiences. As Demand Generation Lead, you’ll own how future customers find and first experience Linear, across web, search, and paid media. Your objective is to build awareness and pipeline, particularly with larger companies. It’s likely this role will operate and feel a little different to what you might find elsewhere. Linear is a very brand forward company, so there will be scenarios where we have to turn down seemingly great opportunities to protect perception. We’re unlikely to ever use retargeting pixels and gated content, for example. We’ve got a basic demand motion in place today but we’ve barely scratched the surface. As the first demand generation hire, you’ll own the strategy and lead on delivering it. The marketing team is small but has an outsized impact, and we intend to keep it that way. You’ll have real influence on how Linear grows, and you’ll be encouraged to take ownership and deploy tooling and practices that help you be more effective. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional momen

L
Linear
📍 United States• Full-time
1mo ago

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices. For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own the experience of our iOS and Android mobile apps, including guiding the adaptation of desktop features to mobile Pair closely with mobile engineers and product leads to initiate and complete mo

P
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Description of the team The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard ( dashboard.plaid.com ). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers. Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy. Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more. We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States. Responsibilities You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback. You’ll define and drive the long-term strategy for this foundational area, in c

PE
Private Employer
📍 Germany• Full-time• Remote• £101K – £202K/yr
1mo ago

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce is searching for an Enterprise Account Executive to join the team. We are looking for an individual who is an experienced, high-energy sales professional with a proven track record of over-achieving quota. You will drive the revenue for new business, services, and renewals, through effective value selling and relationship development at the Director-level and above. You must be well-rounded in all aspects of enterprise account selling, including the ability to create a significant pipeline in a short amount of time, identify business drivers, and have a command of and deliver the Puppet value proposition. You will need to have experience selling software to large enterprise customers in the Germany & CEE markets, and be well-connected to in-region channel partners. More than 40,000 organizations trust Puppet to innovate through IT infrastructure automation. Puppet helps customers strengthen their security posture, compliance standards, and business resiliency beyond the data center to the cloud.

REMOTErustdevops
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PE
Private Employer
📍 Palo Alto• Full-time• Hybrid
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham: products that are deployed at some of the most important institutions across the government, defense and non-profit sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SW

typescriptjavareact
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PE
Private Employer
📍 Denver• Full-time• Hybrid
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham, Palantir Apollo, or Palantir Foundry: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE p

typescriptjavareact
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PE
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir Gotham, Palantir Foundry, or Palantir Apollo: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE

typescriptjavareact
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A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. As a Defense Tech Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir's Gotham product. Palantir's defense product vertical builds mission-critical products for the modern warfighter, enabling them to securely integrate and visualize their data, perform rich analyses, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Defense Tech Intern - you will be supporting work specifically focusing on delivering our Palantir Defense capabilities to our most critical mission partners. You’ll be involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping. You’ll be paired with a mentor

typescriptjavareact
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PE
Private Employer
📍 Washington• Full-time• Hybrid
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham: products that are deployed at some of the most important institutions across the government, defense and non-profit sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SW

typescriptjavareact
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PE
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir Gotham, Palantir Foundry, or Palantir Apollo: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE

typescriptjavareact
View job →

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. As a Defense Tech Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir's Gotham product. Palantir's defense product vertical builds mission-critical products for the modern warfighter, enabling them to securely integrate and visualize their data, perform rich analyses, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Defense Tech Intern - you will be supporting work specifically focusing on delivering our Palantir Defense capabilities to our most critical mission partners. You’ll be involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping. You’ll be paired with a mentor

typescriptjavareact
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PE
1mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organisations around the world use data. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir Gotham, Palantir Foundry, or Palantir Apollo: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. Palantir's Product Development organisation is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE

typescriptjavareact
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