Customer Experience Associate Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About the role This key role involves building and leading a team of talented, passionate backend Java software engineers responsible for developing mission-critical and innovative identity and security products, specifically focusing on platform features for authentication and authorisation. This is an exciting opportunity to grow a team and deliver essential identity and security capabilities on Okta Secure Identity Platform. What you’ll be doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is looking for a Product Designer to help shape the next generation of our platform. You'll join a small design team with a lot of ownership and a high bar for craft, working across the entire Baseten product to solve hard problems for technical users. This role covers the full arc of the work: early exploration through production. You'll establish patterns that show up across the product, evolve our design system, and raise the quality bar as we scale. RESPONSIBILITIES Lead product design end to end, including research, product definition, prototypes, design reviews, specs, and final implementation. Work directly with engineering and product to frame problems, explore solutions, and ship quickly. Collaborate with customers to understand their workflows, validate ideas, and test prototypes. Push the visual and interaction quality of the Baseten product across surfaces. Create interactions and details that make complex technical workflows feel clear, fast, and polished. Evolve our design system and establish patterns that scale across a growing product. Look across the product for opportunities to improve consistency, usability, and overall quality. Get into the code with engineers to polish UI and make sure the shipped experience matches the design. Help shape how the design team works and raise the bar for product quality across the company. REQUIREMENTS A portfolio that demonstrates strong visual and

NVIDIA is seeking a Senior Software Engineer to help us develop distributed storage services for AI/ML. In this role you will work closely with the broader NVIDIA team to design and build a reliable, scalable, and efficient storage-as-a-service tailored to AI applications that can be deployed anywhere and scale without limitations. This service supports the whole NVIDIA critical business from graphics drivers to autonomous vehicles to deep learning frameworks. To achieve this goal, we are looking for an engineer with a deep understanding of distributed systems, outstanding design skills, and a track record in building and delivering large-scale distributed services. What you will be doing: Leading the overall architecture and design of our distributed storage service optimized for AI/ML Develop and maintain distributed, robust and scalable Go programs deployed to state of the art open-source ecosystems, including Kubernetes. Develop and maintain user-space applications, containers, Go-bindings, and CLI tools. Building features for a distributed storage service to enhance availability and reliability for large-scale deployments Engaging and collaborating with NVIDIA Research, Computing, Product teams, cross-functional teams, and external customers to deliver Cloud services. Automating distributed storage service end-to-end, including deployment, management, and monitoring What we need to see: Bachelor’s of Science in Computer Science, or related field (or equivalent experience) with 8+ years of industry experience Strong background in developing distributed systems involving Golang, Kubernetes, and Cloud Service Provider integrations Strong track record of delivering distributed services in a variety of distributed computing environments Experience in i

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play You’ll join Mindbody’s External APIs team, which owns the developer-facing platform that partners, integrators, and enterprise customers build on. That includes our Public API, Webhooks, Affiliate API, and the developer portal experience. You’ll help build, ship, and operate the APIs that thousands of wellness businesses use to connect Mindbody to payroll, marketing, booking, and other tools — with a high bar for reliability, backward compatibility, and partner experience. Build and maintain performant backend systems and applications that drive real-world experiences — especially the public and partner APIs studios, aggregators, and strategic accounts depend on Partner with Product, Partnerships and API Support to bring features to life from ideation through deployment, always iterating with the end-user in mind — here, that user is often an external developer or enterprise integrator Contribute to API platform work such as authentication and authorization, versioning, rate limiting, and changes that protect the experience our partners depend on Help keep existing integrations stable while we ship new capabilities — including compatibility across surfaces t

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Intermediate Backend Engineer - Database Change Management An overview of this role As an Intermediate Backend Engineer on the team that owns GitLab's database upgrade experience, you'll help build the software that makes upgrades safe, fast, and predictable for both GitLab.com and self-managed customers. Working in Ruby on Rails and PostgreSQL alongside experienced engineers, you'll build and test the system that applies database schema changes during an upgrade and catches problems before they reach customers. It is an all-remote, asynchronous, highly team-based environment where you'll get mentorship and grow your skills

NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning - the next era of computing - with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as &#34;the AI computing company.&#34; We're looking to grow our company and establish teams with the most thoughtful people in the world. We are looking for an excellent Senior Engineering Manager to lead a large firmware engineering organization delivering end-to-end manageability firmware for NVIDIA's next generation Data Center Compute Systems. This role owns HGX product line and OpenBMC-based management firmware and MCU firmware components in data center platforms, including architecture, execution, quality, reliability, telemetry, and customer readiness. We are seeking an experienced senior leader with strong technical depth, broad system perspective, and a proven ability to lead large teams through complex product cycles. This role is onsite in Santa Clara, CA, USA. If you're creative and autonomous, we want to hear from you! What you'll be doing: Lead a large firmware engineering organization delivering OpenBMC based firmware and MCU firmware for next-generation Data Center Compute Systems. Own HGX platform as a lead for Firmware and System software readiness working across the organization. Define and drive the long-term firmware roadmap, balancing architectural innovation with product execution and delivery milestones. Drive architecture strategy across BMC, MCU, platform software, manageability, health management, and data center firmware interfaces. <spa

The worldwide data management software market is massive. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Software Engineer 3 to join the Atlas Clusters Platform team. The team is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Clusters Platform team develops the foundational orchestration platform behind MongoDB Atlas. Our systems drive cluster planning and execution, evolve the Atlas control plane toward service-oriented architecture, and provide critical infrastructure that help Atlas run safely and efficiently across cloud environments. We are looking to speak to candidates who are based in New York City for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work closely with product and design teams, considering the user’s perspective while building technical solutions Work with customers and support engineers to fix issues Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor other team members We’re looking for someone who Has at least 3 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, Kubernetes) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new feature and maintained it in production Is eager to solve tough problems Has excellent

MongoDB is expanding its presence in the Israeli startup ecosystem. Our team focused explicitly on early-stage startups and we are growing rapidly to capture a massive market opportunity. As startups build from zero to one, MongoDB sits directly at the center, powering modern AI applications with the scale and flexibility required for modern software. We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. Why You Should Apply Powering the AI Era: As we move toward an AI-driven era, MongoDB is uniquely positioned to power modern AI applications with the flexibility and scale required to manage unstructured data Ground-Floor Opportunity: Join a high-growth, dedicated team at a time of rapid expansion, with massive market potential in the local Israeli startup scene World-Class Sales Enablement: Continuous career development, including our MongoDB Onboarding Sales Bootcamp, MEDDPICC, and Command of the Message training Day to Day Cultivate sales through proactive outbound prospecting and inbound lead qualification across early-stage startups in Israel Strategically prospect into CTOs, VPs of R&D, Engineering Leaders, and technical end-users Meet customers in-field and manage the full sales cycle from discovery to close Partner closely with Solution Architects, Account Development, and Marketing to execute account strategies and accelerate deal cycles Build strong and effective relationships with technical decision-makers, tying technology back to their key business drivers What You Bring to the Table 2 to 3 years of full sales cycle experience in a quota-carrying SaaS or technology sales role Proven track record selling to technical decision-makers (CTOs, VPs of R&D, DevOps, or Engineering Leaders) Demonstrated ability to open new accounts from scratch and build a healthy pipeline through proactive prospecting Consistent history of goal achievement in a fast-paced environment Consultative mindset with the ability to articu

About Anyscale: At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About Ray Data Team: Ray Data is Python-native data processing engine that is a one stop shop for all AI data processing needs. Ray Data provides performant, first-class integration with cutting edge AI frameworks using both multi-modal and structured data. The Ray Data team currently develops and maintains Ray Data . We are a team of engineers passionate about building a Data processing engine which is a one-stop shop for all of your ML/AI needs. We are looking for exceptional engineers to build, optimize, and scale Ray for modern and increasingly complex AI workloads. As part of this role, you will: Improve the performance of Ray Data and multi-modal batch inference use cases. Ensure efficient scaling across different stages of the Data pipeline in a heterogeneous environment. Building data loading solutions for production training workloads. Focus on stability and fault tolerance at high scale Working with customers and new age AI native companies in scaling their AI workloads. We'd love to hear from you if have: At least 3-4 years of relevant work experience Solid background in building scalable and fault-tolerant distributed systems Experience with data processing, database internals. Passionate about large

As a Commercial & Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering, Software Engineering DevOps, SRE or Security Engi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Bas

About The Sales Team MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. The Role As an Enterprise Account Executive, Acquisition you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end usersIdentify net-new customers through outbound prospecting Manage the full sales cycle for all MongoDB Products & ServicesDevelop and execute a strategic territory plan to achieve revenue targetsBuild a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and OutreachCollaborate with the sales ecosystem to drive sales initiatives and partnerships What You’ll Bring To The Role 3+ years of full-cycle sales experience, with an emphasis on closing new customersDemonstrated success with cold calling and creative pipeline generation strategiesA proven track record of overachievement and hitting sales targetsAbility to articulate the business value of complex enterprise technologyFluent in English Things We Love Passionate about growing your career in the largest market in software (database)Previ

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a VP of Product Management to lead AI product strategy at Smartsheet. You will lead a product team responsible for defining our comprehensive AI vision and roadmap, ensuring we build a cohesive, coordinated approach to how AI transforms our product. Your team will establish the strategic direction for specialized AI agents, evaluation infrastructure, and AI-powered capabilities, from platform foundations through to customer-facing features. You will report to our Chief Product and Technology Officer located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Lead a high-performing product team focused on defining and executing Smartsheet's comprehensive Applied AI product strategy. Define the strategic roadmap for AI product initiatives — from conversational experiences, MCP, automations, specialized agents, and evaluation infrastructure through to AI-powered features in customer-facing products — ensuring a cohesive, coordinated vision. Own the business outcomes of the AI portfolio — define the success metrics (adoption, retention, expansion, and revenue impact), set the targets, and hold the team accountable to them. Instrument, measure, and iterate: build the data and evaluation foundation that tells us whether AI features are actually working, and use it to make hard prioritization calls — including what to sunset. Move fast in a fast-moving space — ship, learn, and adjust in short cycles rather than waiting for per

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for a Technical Account Manager to partner with our most strategic enterprise customers and ensure they derive sustained operational value from Observe. This is a hands-on, post-sales technical role focused on long-term platform adoption, optimization, and technical partnership. You will work directly with SRE, DevOps, platform, and engineering teams to embed Observe into daily workflows, evolve telemetry strategy over time, and continuously improve reliability, performance, and cost efficiency. This role is ideal for an experienced observability practitioner who enjoys being deeply embedded with customer teams, solving real production challenges, and acting as a trusted technical advisor in complex enterprise environments. What You’ll Do Serve as the primary technical owner and trusted advisor for assigned strategic a

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our communi