Customer Experience Representative Jobs

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Site Reliability Engineer (SRE) II to help build, maintain, and scale the infrastructure that powers our core products and services. In this role, you’ll work alongside engineering teams to support operational excellence, optimize system performance, and ensure high availability across production environments. This position sits on Tech Foundation, a team that manages core cloud infrastructure, shared data services, and developer tooling to empower our product teams to deliver software efficiently and securely. The ideal candidate has practical experience with cloud infrastructure, automation, and core reliability practices, with a strong desire to solve complex operational challenges in a collaborative environment. _________________________________________________________________________________________ What You'll Do Build, maintain, and support scalable cloud

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have JavaScript and Python experience (similar languages are great, as long as, you're willing to learn) but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. What you will do: Design and d

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Django/Next.js/React. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React . You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Build and ship features

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is an opportunity to use a wide variety of design and technical web skills to help us develop and support features for the AlertMedia product suite. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python and/or Elixir . You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Design and develop features for the AlertMedia product suite Learn the AlertMedia platform and tools, and its uses for our custome

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing software companies in the country, we’re looking for a Sr Software Engineer with strong AI development tool experience to help accelerate an AI-first development model that's already well underway. This role focuses on designing and extending the agents, skills, and automation that take on engineering work — and on steadily widening what they can own, from planning and implementation through code review and CI. Testing is part of that. So is clearing the friction that caps how much we can hand off: slow local environments, long feedback loops, manual steps between them. This is a hands-on engineering role with broad impact. You'll work across teams, partnering directly with engineers to sharpen how they work with agents and to roll out changes that stick. Who you are: You are a software engineer first—you like writing code and making systems better You actively use AI tools in your daily development work and look for ways to push them further You keep up with new AI capabilities and enjoy figuring out which ones are worth adopting You care about how other engineers work and want to make their jobs easier You’re comfortable work

What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach: In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years. At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in Indonesia to work with enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Indonesia, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design and present solutions Deliver demos and training Build proposals and architectures Support partners Strengthen brand presence Provide market feedback Desired Experience Solution Architecture Enterprise Networking (SD-WAN, routing, switching) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General English and Bahasa Indonesia Pre-sales experience Strong reliance on AI tools, LLMs, and automation for productivity Benefits Remote work Travel opportunities Competitive salary

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Vietnam to work with enterprise customers, system integrators, MSPs, and channel partners. You’ll design and present end-to-end solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). As a key solution engineering lead in Vietnam, you’ll play an important role in market expansion. Working in a pre-sales capacity, you will help lead regional technical strategy for Ubiquiti in Vietnam, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design scalable solutions across Network, Protect, Talk, Drive, and Access Deliver demos, POCs, webinars, and technical workshops Build proposals, architectures, and BoMs Enable partners and distributors Drive product visibility in retail and online channels Share market feedback with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Native Vietnamese and business English 3+ years in pre-sales, solution engineering, or system design Certifications (CCNP, CWNP, UWA) preferred Strong reliance on AI tools, LLMs, and automation to drive productivity and sca

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Thailand to support enterprise customers and partners. You’ll design solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Thailand, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across all product categories Deliver demos and technical workshops Build architectures and BoMs Support partners and distributors Drive market awareness Share insights with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Thai and English Pre-sales or system integration experience Certifications preferred Strong reliance on AI tools, LLMs, and automation to improve productivity Benefits Remote flexibility Travel opportunities Competitive compensation

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in the Philippines to support enterprise customers, integrators, and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions across industries. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in the Philippines, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across Network, Protect, Talk, Drive, and Access Deliver demos, POCs, and partner workshops Build proposals and architectures Support distributors and partners Strengthen brand visibility Provide feedback to product teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General English and Tagalog 3+ years experience Pre-sales or solution engineering background Strong reliance on AI tools, LLMs, and automation to increase efficiency and output Benefits Remote work Travel opportunities Competitive salary Flexible hours

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in South Korea to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in South Korea, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design solutions across all product areas Deliver demos and technical sessions Build proposals and architectures Enable partners and distributors Drive brand presence Provide market insights Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Korean and English 3+ years in pre-sales, solution engineering, or system integration Certifications preferred Strong reliance on AI tools, LLMs, and automation to scale productivity Benefits Remote or hybrid flexibility Travel opportunities Competitive compensation

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! The Role As a Senior Product Designer at AiDASH, you will define the standard for AI-augmented design practice across the organization. You are not just a designer who occasionally uses AI—you are someone who has fundamentally rewired your design workflow around AI tools, using them daily for research synthesis, rapid prototyping, visual exploration, and production-ready output. You bring extensive experience in user experience design with deep specialisation in at least three areas: user research, service design, digital product design, interface design, visual design, or related disciplines. Crucially, you also bring a proven track record of leveraging AI tools to dramatically accelerate and elevate your design work. How You'll Make an Impact: Drive Technology Transformation: Play a key role in delivering and designing technology solutions that reshape how ou

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a highly skilled Senior Frontend Engineer to join the Portworx UI team, responsible for building intuitive, scalable user experiences for our Kubernetes-based platform. You will build production-quality web applications using React, collaborate closely with UX, Product, backend teams, and engineering leadership, and help shape frontend architecture and engineering practices. This role requires strong ownership, sound technical judgment, and the ability to solve complex problems independently while helping other engineers grow. WHAT YOU'LL DO We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Design, develop, and maintain scalable, high-performance single-page applications using React and TypeScript. Own features end to end—from requirements and design through implementation, testing, release, and production support. Create reusable, accessible, responsive UI components using modern HTML, CSS, React patterns, and design systems. Collaborate with UX, Product Management, and backend teams to turn customer and product needs into polished, production-ready features. Contribute to frontend architecture, API integration, performance, maintainability, and engineering best practices. Write and maintain unit, integration, and end-to-

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure Cloud Azure Native is already live and generally available—we’ve shipped the first version of the service, and we’re now focused on making it better every quarter: expanding use cases, entering new markets, and raising the bar on reliability and developer experience. Our Foundation team owns a Go‑based control‑plane service that orchestrates how customers consume enterprise‑grade block storage natively in Azure. Around it, we work with a modern cloud stack including Temporal and other platform services for workflows, automation, and observability. This is a production cloud service, not an internal tool: the code you write directly shapes how customers deploy, scale, and operate storage in their Azure environments. This is a rare opportunity to work on a core storage service in a major public cloud , in a joint effort between Everpure and Microsoft. You’ll design and evolve APIs and service behavior that sit in the critical path of real workloads, collaborating closely with engineers across both companies. We move fast without breaking customers: clear API contracts, long‑lived interfaces, solid test automation, and CI/CD are part of the job, not side projects. If you want to own services end‑to‑end, solve real distributed systems problems in the public cloud, and see your work reflected directly in how Azure customers use storage, this is the place to do it. WHAT YOU'LL DO Own and evolve a production clo