Customer Experience Systems Senior Associate Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Senior Analyst, Revenue Cycle plays a key role in advancing initiatives that strengthen Revenue Cycle operations, systems, and cross-functional execution. This role brings together revenue cycle knowledge, project coordination, and business process expertise to support colleague onboarding and offboarding, maintain system access standards, contribute to strategic projects, and serve as a subject matter expert for digital and system-related initiatives impacting Revenue Cycle. This position partners closely with operations, digital, and enterprise teams to help ensure Revenue Cycle priorities are reflected in business and system decisions. The Senior Analyst, Revenue Cycle contributes to department performance and strategic growth by driving process improvements, simplifying workflows, and supporting innovative solutions that improve efficiency, accuracy, productivity, and customer satisfaction across the organization. Responsibilities: Onboarding Enhancements and Access Support: Maintain onboarding access documentation and related processes, updating materials as business needs and systems evolve Identify and implement resources that improve the onboarding experience for new colleagues Support the Revenue Cycle Leadership Team with provisioning access, telecom system setup, and call-recording processes Troubleshoo

Work Flexibility: Hybrid What you will do: • Under minimal supervision, research, design, develop, modify, and verify components/modules for medical devices; translate design inputs to engineering specifications and produce sub-system level designs and develop and analyze solutions, prototyping one or more options to provide proof of concept. • Apply fundamental and some advanced concepts, practices and procedures for problem solving • Demonstrate advanced understanding of customer needs and design inputs; proficiency with product’s intended use and clinical procedures and learn how the financial models are constructed • Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements • Independently create or refine engineering documentation, such as the Design History file and follow R&D procedure like design controls and risk management, per the Quality Management System • Under minimal supervision, work with R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing and Project Management to ensure project success • Quickly process and assimilate procedures, policies, processes, systems, and technology required and work on complex problems, applying advanced experience and learnings • Demonstrate ownership and prioritize work with minimal supervision and works as key member of the team, collaborating with others and solidifying relationships Required Qualifications : Bachelor of Science in Engineering, Mechanical Engineering or BioMedical & 2+ years of work experience Experience- 4.5 years- 7 years CAD expertise Conceptual knowledge(basics should be clear); Manufacturing drawing; Mechanical Design; GD&T Preferred Qualifications : Working knowledge and under

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Senior Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelit

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Senior Software Engineer , you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll provide technical leadership to deliver a best-in-class trading experience for cryptocurrencies and tokenized assets—including perpetual futures—to customers worldwide, solving complex distributed systems and correctness challenges in an environment where the systems you build move real customer assets continuously around the clock. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain. The team builds non-custodial consumer products, self-custody experiences, and seamless cross-chain trading capabilities. The Tokenization team’s mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. Equity markets have been closed nights and weekends for a century; the team builds the connective tissue between traditional market infrastructure and on-chain systems—issuance, custody, and settlement—to change that. The Robinhoo

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Senior Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelit

Audio Visual Programmer Analyst (Experienced, Senior or Lead) Company: The Boeing Company Boeing Defense, Space & Security (BDS) / Intelligence Systems (IS) is looking for a motivated and self-starting Audio Visual Programmer Analyst (Experienced, Senior or Lead) to join our team based in Herndon, VA . Basic Qualifications (Required Skills/Experience): This position requires an Active TS/SCI U.S. Security Clearance. (U.S. Citizenship Required) (A U.S. Security Clearance that has been active in the past 24 months is considered active.) Level 3: 3&#43; years of related work experience or an equivalent combination of education and experience Proficiency in modern programming and scripting languages such as C#, C&#43;&#43;, Java, JavaScript, Perl, Python, and Visual Basic Experience in system integration, testing, and troubleshooting of complex A/V systems Hands-on experience with network programming Strong analytical and problem-solving skills with attention to detail Familiarity with systems engineering principles and integration best practices Preferred Qualifications (Desired Skills/Experience): Level 4: 5&#43; years of related work experience or an equivalent combination of education and experience Level 5: 10&#43; years of related work experience or an equivalent combination of education and experience An Active TS/SCI U.S. Security Clearance and current Counterintelligence Polygraph (CIP) Experience with Crestron programming and system environments using SIMPL&#43; or C# Experience translating customer requirements into software designs </

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of software development experience. Are proficient in or have a desire

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are looking for a hands-on Senior QA Consultant to lead end-to-end testing of AI and Generative AI applications across enterprise environments. This role combines strong expertise in traditional QA engineering with modern AI evaluation and validation practices. The ideal candidate will drive quality assurance initiatives for RAG pipelines, multi-agent systems, OCR and Speech-to-Text solutions while ensuring production grade quality outcomes in regulated industries such as Finance, Healthcare, and Insurance. The successful candidate will lead a small QA pod, collaborate closely with engineering, AI/ML, product, and business teams, and act as the client-facing QA owner for enterprise AI engagements. This role requires strong technical leadership, automation expertise, AI evaluation capabilities, and excellent stakeholder management skills. Experience Requirements • 7–10 years of experien

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Software Engineer for Lithic’s Card Authorization team, which owns the real-time systems that make every card authorization decision correct, reliable, and fast. The team also owns related fraud tooling, including Lithic’s Rules Engine and 3D Secure integration. You’ll own high-impact projects end-to-end, solve distributed-systems problems at scale, and help build the tools customers use to control fraud and payment risk. What you'll do: Write reliable, secure, scalable code for Lithic’s real-time authorization and fraud-prevention systems with minimal tech debt Build customer-facing features, such as rules improvements, velocity controls, 3DS flows, fraud tooling, and transaction monitoring. Own projects from planning to launch. Improve the reliability of systems in team’s scope and participate in the team on-call rotation Lead efforts to improve systems and processes within the team What you'll bring: 4+ years building production backend systems. Full stack experience is a plus. Experie

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. What you’ll be doing: Use and develop AI-powered tools to make software testing smarter, faster, and more effective! Improve test case generation, defect detection, flaky test analysis, regression testing, and test coverage optimization. Work with product, engineering, and cross-functional teams to review requirements and define test strategies. Build test plans, design and execute test cases, and report quality status, risks, bugs, and results. Perform functional, performance, fault-injection, reliability, and regression testing for cloud-native systems. Automate test cases and contribute to scalable test frameworks. Manage the bug lifecycle, reproduce customer issues, and verify fixes. What we need to see: MS or PhD in Computer Science, Engineering, or a related field. 5&#43; years of QA, test automation, or software testing experience. Hands-on experience using AI tools to improve QA workflows. Strong QA fundamentals, test strategy, test planning, and failure analysis skills. Proficiency with Unix/Linux and shell or Python programming. Exp

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon is hiring a Senior Commercial Contracts Manager to own our contracting process end to end. We are looking for a highly experienced contracts professional with a paralegal or contracts administration background. What matters most is your negotiation expertise, not the credential behind it. You will report directly to the General Counsel and be Beacon’s primary point of contact for drafting, negotiating, and closing customer and supplier agreements, including pharma and biopharma collaboration agreements, clinical trial services agreements, home sleep testing partnerships, and vendor and supplier contracts. Because patient EEG and sleep data is Beacon’s core commercial asset, you will need to be fluent in data rights: ownership, licensing scope, and secondary-use restrictions. You should also have a working knowledge of the HIPAA and GDPR issues that commonly arise in life sciences and health data contracting. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs located in Boston and New York. What You’ll Do Own the full contract lifecycle for customer and vendor agreements: drafting, negotiation, redlining, and execution from initial term sheet through signature and integration with Beacon systems. Conduct negotiations on pharma and biopharma collaboration agreement

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Datastores Engineer, Platform Infrastructure The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Infrastructure team enables Auth0 engineers to move faster by giving them tools to easily deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come. We are looking for Engineer who are passionate about distributed systems, availability, and delivering customer value to join our Platform Infrastructure Datastores team. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about infrastructure, operations, databases and not intimidated by cross-organization coordination and collaboration. You will: Develop our large, distributed and highly-available infrastructure. Implement platform tools that allow feature teams to deploy and manage the datastores for their services. Research new technologies to accelerate new environment creation. Carry cross team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Participate in the team's on-call rotation. You might be a good fit if you: Have 5-8 years of software development experience. Are proficient in or have a desire

Datadog Notebooks provide customers with a collaborative surface for ad-hoc data analysis, technical documentation, incident postmortems and runbooks. The power and flexibility of Notebooks also makes it the perfect place to integrate AI tools that can augment user workflows. Our vision is that in Notebooks users can collaborate with each other and with AI agents seamlessly. We are looking for a product-oriented Senior Software Engineer to help build the AI-assisted workflows that are becoming central to how customers use Notebooks. In this role you will work closely with product and design, and own platforms for analysis workflows and context discovery. There is a real opportunity for impact here: turning Notebooks into the tool that helps customers go from uncertainty to answer, and making that knowledge retrievable and reusable across Datadog products. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Lead the design and delivery of AI-powered product experiences for Notebooks and adjacent surfaces Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments Provide technical leadership and mentorship while helping establish AI engineering best practices Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services Who You Are You have experience with Go,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Core Reliability on the Infra Reliability team within Platform , you'll help Coinbase scale 50x by improving reliability, security, and deployment safety across our production environment. This team owns the systems that secure service configurations and secrets, reduce customer-facing incidents, and strengthen deployment infrastructure supporting thousands of services and hundreds of daily releases. You'll lead high-impact reliability projects that make our entire service environment more resilient and safer for customers. What you'll do: Own the design and delivery of reliability projects and features that improve resiliency across Coinbase's service environment in partnership with other engineering teams. Partner with critical T0/T1 services to understand architecture, improve scalability, and reduce operational toil. Build and enhance systems that securely manage service configurations and secrets at scale. Improve canary-based release systems and expand deployment capabilities to support thousands of services and hundreds of daily deployments with fewer incidents. Drive reliability best practices and strengthen reliability culture across engineering teams at Coinbase. Required Skills and Experience: 5+ years of software engineering experience designing, building, and maintaining production services in service-oriented architectures