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Customer Experience Systems Senior Associate Jobs

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Explore current customer experience systems senior associate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

M
Micron
📍 Singapore• Full-time
3mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As an Industry 4.0 (I4.0) Product Owner at Micron Technology, Inc., you will lead the definition, development, and delivery of end-to-end smart manufacturing solutions to empower Micron Assembly and Test Operation to improve cost, scale, quality and productivity. You will bridge business, engineering, and data science teams to drive Industry 4.0 transformation, leveraging industry best methods, advanced analytics, automation, and AI/ML to optimize planning and manufacturing operations. This role requires deep expertise in I4.0 technologies and strong hands-on data science skills to deliver impactful, scalable solutions across global operations. Key Responsibilities Product Ownership & I4.0 Leadership Define and drive the I4.0 product roadmap, aligning with business objectives and manufacturing strategies. Lead cross-functional teams (engineering, IT, data science, operations) to deliver integrated smart manufacturing solutions. Gather, analyze, and prioritize requirements from end users and stakeholders, develop business cases, validate impact, and propose high-ROI projects for implementation. Understands business problems and effectively translates user requirements into technical specifications—and vice versa—for data science, technical

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M
Micron
📍 Singapore• Full-time
3mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Layout Technologist, you will drive the tactical planning and execution of tool move-in through collaboration with operations, logistics and relevant vendors. You will ensure that layout drawing is matched with factory site location and seamless workflow and communication in getting tools in to the designated location within the schedules for supporting factory ramp Main Responsibilities : Conduct site assessments in collaboration with key stakeholders (e.g. Tool Owners, Facilities teams) prior to equipment move-in to ensure plans are feasible and executable on-site. Perform move path assessments, including First-Of-A-Kind (FOAK) equipment, to ensure safe, feasible, and executable movement within the fab . Execute datum marking and verification activities to ensure alignment with layout and installation requirements. <span

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M
Micron
📍 Singapore• Full-time
3mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Probe Shift Equipment Technologist plays a critical hands-on role in enabling Parametric and Functional testing. They ensure reliable operation, preventive maintenance, corrective maintenance, and continuous improvement of Probe equipment. This role supports manufacturing excellence by maintaining equipment stability, resolving issues quickly, and driving data-driven improvements during shift operations. In the role of Shift Technologist, you will work alongside engineers, production, and process partners to identify equipment issues, carry out root-cause analysis, and implement corrective actions that safeguard yield, quality, and cycle time. You will contribute to smart manufacturing projects by bringing to bear data, automation, and emerging digital or AI-enabled technologies to improve equipment health monitoring and operational efficiency. Success in this position requires clear communication, technical ownership, and a strong safety outlook. Responsibilities and Tasks: Deliver shift-based technical assistance for Probe equipment, including operation, monitoring, troubleshooting, and recovery to ensure stable manufacturing output. Complete preventive and corrective maintenance activities, including BOM

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M
Micron
📍 Singapore• Full-time
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Join Micron, where your knowledge will influence the future of memory technology! As the Manager for NAND Design Rule/Process Integration, you will lead a talented team to support both development and large-scale production of advanced 3D NAND technologies. This position is essential for producing accurate design-rule and PDK results, ensuring high quality, and maintaining strict documentation across R&D and production efforts. Responsibilities: Lead the release of design rules and PDK deliverables; coordinate DRC waivers, mask definitions, and mask reviews for both R&D and production developments. Own program execution and achievements from kickoff through end-of-life. Partner with collaborators across Array & CMOS Process Integration, Devices, Layout & Build, Modeling, Scribe & Frame, unit process areas (e.g., PHOTO/OPC/CMP), and Quality & Reliability to guide new 3D NAND generations. Ensure high quality and documentation for Build Rule Checks (DRCs) and drive timely disposition of deviations and exceptions. Collaborate with Yield Improvement, Product Engineering, Defect Analysis, and Quality Assurance to identify layout- or database-related process issues and prioritize corrective actions. Build and evaluate te

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M
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. We are seeking highly motivated, enthusiastic individuals to join the NAND Central Engineering-Product Yield Enhancement (PYE) Engineering Team . As CE PYE Failure Analysis (FA) Engineer for Micron Technology, Inc., you will be responsible for providing full fault isolation and failure analysis support for qualifications, new device introduction, and test failures. You will apply relevant methodologies to isolate electrical failures in close collaboration with Product Engineering Teams. A strong understanding of product architecture, process flow, and test sequences is essential, as you will work with Process Integration, Product, Test, and Quality Reliability Assurance Engineering groups to ensure physical defects are accurately identified and classified. RESPONSIBILITIES: Perform sophisticated electrical device characterization to determine electrical failure mechanisms. Operate fault isolation equipment, including nProbing, to localize electrical defects, support physical failure analysis, root‑cause determination, debug device failures, improve turnaround time, and drive corrective actions. Conduct physical failure analysis to identify and classify physical defects. Establish and hypothesize potenti

machine learningartificial intelligenceai
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Sr Category Supplier Manager for the Tool Install category at Micron, you will be at the forefront of driving excellence within our procurement strategies. This is an outstanding opportunity to collaborate with world-class professionals and determine innovative solutions that strictly adhere to our ambitious goals! Responsibilities: Develop and successfully implement processes to monitor collaborator happiness with key suppliers, and recommend value-maximizing targets such as revenue growth and spend reduction. Assist in supplier segmentation and strategic goal setting by developing category strategies for managed categories. Identify and evaluate category-specific savings/revenue levers, driving category savings/revenue and scorecard metric targets. Share market insights and category price trends with internal collaborators, using should-cost models for designated categories that are benchmarked and relevant to the global market. Lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc., and lead sourcing events/RFQ process into bundled negotiation. Develop supplier contract strategies for assigned categories by incorporating cos

artificial intelligenceaiSAP
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M
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. DEVELOP AND TEST FIRMWARE SSD Products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle COMMUNICATION Consistently provide Management, multi-functional team members, and the firmware team with detailed and accurate information. This includes activities within the firmware development organization and project status updates. DEVELOP PEOPLE Multi-functional Collaboration: Develop and maintain collaborative, open, and constructive relationships with peers and management Team Development: Provide technical capability that continuously improves team involvement, morale, and efficiency Personal Development: Work to continuously improve your technical capability and communication skills REQUIREMENTS Mast

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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a E5/MTS/SMTS NAND Design Rule / Process Integration engineer, your role is to support the development and high-volume manufacturing of advanced 3D NAND technologies. This role drives design-rule and PDK deliverables, partners closely across process integration and design organizations, and ensures quality, documentation, and timely execution across R&D and production programs. Lead the release of design rules and PDK deliverables; manage DRC waivers, mask definitions, and mask reviews for both R&D and production designs. Own program execution and milestones from kickoff through end-of-life. Partner with stakeholders across Array & CMOS Process Integration, Devices, Layout & Design, Modeling, Scribe & Frame, unit process areas (e.g., PHOTO/OPC/CMP), and Quality & Reliability to guide new 3D NAND generations. Ensure high quality and documentation for Design Rule Checks (DRCs) and drive timely disposition of deviations and exceptions. Collaborate with Yield Enhancement, Product Engineering, Defect Analysis, and Quality Assurance to identify layout- or database-related process issues and prioritize corrective actions. Design and evaluate test structures to generate data for next-generation devices and to assess process margin on

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A
Amplitude
📍 Remote• Full-time• $98K – $147K/yr
4mo ago

Web Growth Marketing Manager at Amplitude (View all jobs) San Francisco, Bay Area Amplitude is the leading AI-first digital analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team You'll work on one of our most critical growth levers — amplitude.com — executing initiatives that support the broader site strategy. You'll work on the frontier of AI-powered marketing. We're actively integrating AI-native workflows across everything we build. And we recently partnered with Statsig to expand our experimentation portfolio. You'll have dedicated resources: web engineers and brand/growth designers who are aligned to this function — so you can move fast and build with craft. You'll sit within a larger integrated marketing team, giving you exposure across campaigns, product launches, and PLG and sales pipeline initiatives. Amplitude is the category leader in digital analytics and experimentation — and you'll get

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. In this role, your responsibilities will include, but are not limited to: Lead, hire, mentor, and develop a team of CMP & BTG engineers, providing regular feedback, career development, and fostering a culture of collaboration, accountability, and technical excellence. Own and drive CMP and BTG process module development, including process characterization, Integration, process margin improvement, and manufacturability for 3D NAND nodes. Drive execution of process development activities aligned with TD roadmap, ensuring timely delivery of robust, scalable, and high-performance solutions. Collaborate closely with Process Integration, Manufacturing Development, Equipment Engineering, and global TD teams to meet integration requirements and technology breakthroughs. Lead transfer of processes to high-volume manufacturing, supporting pilot ramp, yield improvement, and long-term process stability. Drive DOE-based experiments and data-driven methodologies to optimize process performance, expand process window, and improve cost effectiveness. Implement advanced process monitoring and control strategies to ensure stable, repeatable, and manufacturable performance. Identify and lead process simplification, cost reduction,

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M
Micron
📍 Singapore• Full-time
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description Responsibilities: As part of the manufacturing team, you will be - Responsible for analyzing machines utilization, improving and ensuring quality output. Maintain overall production efficiencies of assigned workstations Support a safe work environment by following safety procedures and promptly reporting identified hazards. Work alongside Equipment engineers to strengthen and maintain equipment availability to meet stringent product requirements. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.​ Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. Requirements: A relevant Nitec/Higher Nitec/Diploma in Engineering OR equivalent working experience Experience in semiconductor manufacturing will be an added advantage. Self-motivated, results-oriented, and looking for growth Proficient in Microsoft Offi

artificial intelligenceairecruitment
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Key Responsibilities Global SIG Logistics & Trade Orchestration Act as the single global point of coordination for SIG logistics and trade operations across regions. Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners . Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives. Process Architecture, Governance & SOP Ownership Architect and own end‑to‑end SIG logistics and trade process frameworks , including: Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows. Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready. Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership. Digital, Analytics & AI Enablement Drive adoption of digital tools, analytics, and AI‑enabled capabilities to: Improve shipment visibility, risk detection, and cycle‑time predictability. Identify documentation gaps, compliance risks, and process deviations early. Reduc

artificial intelligenceaisupply chain
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M
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities and Tasks -Facilitate GMRB for all Micron induced quality events -Facilitate rescreen meeting -Ensure proper containment and disposition of materials -Propose appropriate risk assessment and align with stakeholders (including and not limited to Packrel and QRA teams) for MRB disposition -Drive effectiveness for MRB metrics -Provide input and guide LMRB team to make disposition -Present GMRB issue to GQ management -Work with supply chain on the business risk and recovery update for GMRB issue -Drive recovery activities at AT sites (including and not limited to FG) Assist Package Reliability Engineers by Collecting and Analyzing Data, and Developing Analysis Tools -Consult with internal customers to understand needs -Develop tools for extracting and formatting data -Extract, organize, and analyze data for internal customers -Analyze and report data Collaborate with AT Operations and network on getting GMRB & recovery activities key action item closed -Getting correct action owner for action item -Facilitate and host meetings -Document and publish data and meeting minutes -Communicate with appropriate AT Operations and network -Monitor progress on

artificial intelligenceaisupply chain
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M
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities : Develop and optimize unit processes to meet the yield and quality requirements of advanced NAND part type Quantify benefits of innovative process and/or equipment solutions to enable early experimentation and adoption for process margin improvement Prioritize within Singapore based manufacturing Wet Etch team on the key technology issues that need TD breakthroughs. Integrate and troubleshoot processes as part of cross-functional teams driving yield and quality improvement Participate with Boise TD Wet Etch peers on technology choices for the upcoming nodes and able to translate future technology device needs into clear process requirements Process development will include performing fundamental research, hardware evaluations, as well as testing processes for novel applications and generating intellectual property relevant to Micron. Initiate and manage experiments to widen process margins as well as to test out manufacturability of next node solutions </p

artificial intelligenceaiSEM
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M
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As the Operation Central Team (OCT) CPEE HVM team member, you will be responsible for leading and collaborate with multi-functional teams, leveraging global internal and external resources to develop BKMs and driving improvements in CMP. As a process/equipment expert in CMP Process, create innovative process and equipment solutions aligning to and executing global business strategy as well as delivering continuous improvements to meet Cost/Scale/Quality/Yield goals. This position requires interfacing with High-Volume manufacturing sites, Technology Development, Global Procurement as well as interaction with equipment and materials suppliers to drive area manufacturing issue forward and establish area improvement roadmaps. You must be willing and capable of effective collaboration with HVM sites, TD, Procurement, Quality Engineering, other OCT departments, and external suppliers to accomplish your objectives. Responsibilities: Engage HVM and TD and lead worldwide alignment efforts across technology to improve process effectiveness. Promote worldwide BKMs sharing and transfer of area-specific domain knowledge. Provide technical and hands-on support to HVM sites to create/identify and deploy best solutions in Safety, Productivity, Cost of ownersh

artificial intelligenceaiprocurement
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