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Customer Onboarding Officer in Melbourne

20 active opportunities · Updated for October 2026

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Explore current customer onboarding officer jobs in Melbourne. Use filters to narrow by work mode, employment type, experience and date posted.

DA
6mo ago

About the Team This team is responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength. About the Role We are hiring a Manager, Local Markets to drive growth initiatives across the Marketplace. You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position - both locally and at scale. This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants. You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable. This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote. You’re excited about this opportunity because you will… Define and execute growth strategies to win in priority customer segments or markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions - rapidly testing, learning, and iterating Lead cross-functional collaboration

aiExcelfinance
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About the Team The ANZ People team plays a critical role in supporting DoorDash's growth and impact across Australia and New Zealand. We partner closely with leaders and teams across the business to create exceptional experiences for our customers, merchants, Dashers, and employees. We value ownership, curiosity, and connection, and are passionate about building a high-performing, inclusive culture where people can do their best work. About the Role We're looking for an exceptional Executive Business Partner to support our VP, APAC and partner closely with multiple senior leaders across the region. This is a true Executive Business Partner role, requiring someone who is highly organised, proactive, and thrives in a fast-paced, high-growth environment. You'll be a trusted partner to senior leaders, anticipating needs before they arise, expertly managing competing priorities, and ensuring leaders can focus on driving the business forward. You'll bring exceptional judgement, discretion, and operational excellence, acting as an extension of the leadership team while keeping day-to-day operations running seamlessly. This role is based in Melbourne and follows a hybrid working model, with 3 days per week in the office and 2 days working remotely. You’re excited about this opportunity because you will… Partner closely with the VP, APAC and multiple senior leaders, providing proactive executive support that enables them to operate at their best. Own complex calendar management, travel, meetings, and shifting priorities across multiple stakeholders and time zones. Coordinate leadership meetings, prepare agendas and materials, and track actions to ensure seamless execution and follow-through. Drive operational excellence by improving processes, managing executive workflows, and building strong relationships across the business. Lead and coordinate strategic projects and cross-functional initiatives, ensuring key business priorities are delivered on time and with excell

Excellogisticsrecruitment
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About the team The Integrated Marketing team shapes how DoorDash shows up in market, bringing together brand, partnerships and integrated campaigns to drive growth and build long-term relevance with consumers across Australia and New Zealand. Brand Partnerships is a growing capability within the team, built to establish DoorDash as a meaningful part of sport, entertainment and culture. Through a portfolio of high-profile, multi-year partnerships, we create distinctive ways for customers to experience DoorDash, strengthen our value proposition, unlock value for merchants, and build enduring relevance for the brand. About the role We’re looking for a Manager, Brand Partnerships to lead DoorDash’s portfolio of major brand partnerships across sport, entertainment and culture in Australia and New Zealand. This is a highly visible role responsible for turning significant, multi-year partnership investments into distinctive marketing platforms that deliver both brand and commercial impact. You’ll own partnerships end-to-end: building strong relationships, developing annual strategies, identifying and unlocking valuable rights and opportunities, and leading integrated campaigns and physical activations that bring DoorDash to life for customers. You’ll be equally comfortable setting the long-term strategy for how DoorDash activates a major cultural platform and operating at the lowest level of detail required to bring it to life. You’ll know how to navigate complex rights environments, challenge partners to unlock more value, and connect partnership assets across the broader marketing ecosystem. This role will manage one direct report and work closely with Brand, Creative, PR, Growth, DashPass, Sales and Operations, plus external partners and agencies. You’re excited about this opportunity because you will… Lead DoorDash’s brand partnerships portfolio across sport, entertainment and culture, setting the strategy and activation approach for a portfolio of high-pro

Excellogisticsrecruitment
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G
Godaddy
📍 Melbourne• Full-time
2mo ago

Location Details: Melbourne, Victoria, Australia At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... GoDaddy is empowering everyday entrepreneurs around the world by providing the tools, insights, and support they need to succeed online. Our mission is to help customers turn their ideas and personal initiative into success. We provide everything needed to build, grow, and manage their businesses online. GoDaddy's Registry team is looking for a Software Development Engineer to join a collaborative Agile team focused on building products and services that power the Registry system. In the role of a Software Development Engineer, you will contribute to user stories. You will build and operate services at the core of the internet. You will take full responsibility for the solutions and systems you build. This is primarily a backend-focused role with opportunities to contribute across the full stack, including UI development. You'll work with modern cloud technologies, scalable distributed services, and AI-assisted engineering tools while building reliable and highly available solutions for GoDaddy Registry! You'll collaborate with engineers across the team, continuously improve code quality and engineering practices, and gain exposure to technologies across the AWS and Java ecosystem. What you'll get to do... Full-stack development: Participate throughout the entire development stack, from UI components through backend services and persistence layers. Build clean, maintainable, and production-ready code with a strong focus on quality and reliability. Cloud infrastructure and applications: Design, develop, maintai

javascripttypescriptjava
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is entering a new phase of growth in the ANZ region after five highly successful years on the ground in Australia. To accelerate our momentum, we are seeking an accomplished Account Executive to focus on acquiring new government customers across Australian and New Zealand government organisations. As a key contributor to our ANZ team, you will leverage your expertise to help government organisations streamline their processes, drive operational efficiency, and achieve their strategic goals using Smartsheet’s powerful platform. Reporting to the Regional Director, you will have a pivotal role in delivering transformative outcomes to public sector agencies. You Will: Sell Smartsheet solutions to government decision-makers, developing a deep understanding of public sector challenges, compliance needs, and technology trends. Become an expert in Smartsheet’s features, benefits, and applications, tailoring them to meet government requirements, including those related to procurement and digital transformation initiatives. Confidently present to senior executives across state and federal agencies, aligning Smartsheet solutions with their objectives to improve transparency, collaboration, and service delivery. Run end-to-end persona-based new business sales campaigns targeting appropriate organisations, across all levels of government. Qualify inbound leads and proactively engage in outbound outreach aligned to MEDDICC methodology, ensuring robust discovery and qualification of government opportunities. Develop and exec

aisalesforceprocurement
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