Customer Performance Lead Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Data Platform builds infrastructure and tools that enable Ramp to realize business value from data. We partner closely with stakeholder teams to build this infrastructure and the applications on top of it. This role is particularly focused on building platforms that support the data science development lifecycle. You’ll partner with applied scientists, AI engineers, Risk engineers, and other ML developers on building infrastructure and tools that enable and accelerate the development of machine learning models. What You’ll Do Build and integrate the components of Ramp's Analytics Platform and Machine Learning Platform. Build tools that improve the agility and data experience of Ramp's Applied Scientists, AI Engineers, and Risk Engineers. Collaborate with stakeholder teams on building and productionizing machine learning applications. Build reliable, scalable, maintainable, and cost-efficient systems across the stack. What You Need Experience with workflow orchestrators like Airflow, Dagster, or Prefect. Experience building infrast

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Financial Intelligence team, part of Ramp's Applied AI org, powers the agentic analysis, FP&A, and book-close experiences that over 70,000 businesses rely on to run their finances. We turn messy financial data into a fast, trustworthy, governed data layer that AI agents can work with and build artifacts on top of. This is a frontend-leaning role for an engineer who obsesses over interaction design and data-dense UX, but is just as comfortable designing the API that feeds it. You'll own the surfaces customers actually touch: agentic financial analysis, month-end close, and exploratory data experiences that feel as polished as the best business intelligence tools. If you want your frontend work to sit at the center of real production LLM systems rather than being bolted on at the end, this is the role. What You’ll Do Design and ship customer-facing AI experiences end to end, from React UI through to the APIs and data contracts behind them Build BI-tool-quality interfaces for agentic analysis, FP&A, and book-close workflows:

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class Channel Sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for generating new partnerships with private equity firms that drive introductions to sales opportunities for Ramp. What You’ll Do Generate new partner opportunities with private equity firms through direct outreach Engage and qualify new partner prospects through consultative conversation over a variety of outreach methods, including but not limited to: emails, calls, events, and social channels Conduct research on Private Equity firms to understand fund structure, investment thesis, deal history, and key stakeholders to assess potential fit and tailor outreach to prospective partners Educate key decision-makers in financial

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Sales Development organization is the engine of the company's top-of-funnel growth — one of the highest-output SDR teams in the industry, and a function that is expanding rapidly. With large cohorts of new reps joining every quarter and the entire organization now being asked to pitch a multi-product suite across procurement, AP, treasury, and expense personas, the way Ramp enables its SDRs has to change. Until now, enablement has been manager-led, ad hoc, and reactive. That model worked when the product was simpler and the team was smaller. It doesn't scale to a large and growing SDR organization, quarterly cohorts of new hires who are mostly entering their first corporate environment, and a company-wide push to expand how SDRs position Ramp across the full product surface. The SDR Enablement Manager is the hire that makes this transition real. You'll build and own the programs, systems, and infrastructure that take SDRs from onboarding to full productivity in 90 days, equip the full team to pitch multi-product, and create sus

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Our world-class sales organization is looking for self-motivated teammates with high social intelligence and a natural inclination for selling and partnering to accelerate our growth as we scale rapidly! Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive at Ramp. Our Partner Development Representatives act as the initial point of contact and are responsible for hunting and qualifying partners to build new partnerships that drive sales opportunities for Ramp. What You’ll Do Identify and source new partner opportunities with the accounting sector through inbound qualification and direct outreach Engage and qualify prospective partners via a variety of methods, including but not limited to: emails, calls, social channels, conferences and events Conduct in-depth primary and secondary research to understand service offerings, firmographics, organizational structure and key stakeholders to assess potential fit Collarboate cross-functionally with Channel partner Managers, Marketing, Operations

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Own the startup. The whole startup motion. We want 90%+ of every newly incorporated company in the US to start their financial life on Ramp, and we are giving one person the keys to make that happen. This is not a marketing seat. You will be the general manager with the P&L. You own acquisition, product strategy, onboarding, pricing, incentives, positioning, lifecycle, and the pipeline number for the startup segment end to end. If a founder incorporates on a Tuesday, your job is to make sure they have a Ramp card by Wednesday and never need to think about a competitor. Every lever it takes to make that true is yours to pull, and the ones that don't exist yet are yours to build. You will be based in San Francisco because this is fundamentally a community motion. The startup market does not get won on a billboard. It gets won at the demo day after-party, in the YC group chat, at the founder dinner, in the angel's DMs, and at the accelerator that just announced its batch. We want someone the community already knows and trusts, ideall

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Enterprise is growing faster than any other part of the business, and the deals we close in the next twelve months do not just move a number. They shape where Ramp goes next. This is the marketing role at the center of that motion. As an Enterprise Marketing Manager, you will design and run high-impact campaigns for our most strategic accounts: the plays that open CFO doors, re-engage buying committees that have gone cold, and create bespoke moments that turn a stalled deal into a win. You will treat each account as its own market, building deeply customized programs that accelerate complex, multi-year enterprise commitments. In your first year, you will build the Marketing playbook for how Ramp wins strategic accounts, run campaigns you will be proud to put your name on, and influence pipeline directly. You will report to the Enterprise & Strategic ABM Lead and sit directly inside the sales process, working directly with senior GTM leadership on Ramp's most strategic and impactful accounts. What You'll Do Run high-impact named-ac

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers. You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps. You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires. Location & work mode This role is anchored to our London hub. We’re looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What You’ll Do Act as the customer’s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact. Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns. Ru

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building the financial operating system for modern businesses, and ERP integrations sit at the center of how we win and retain customers. Every major ERP is simultaneously a distribution channel and a product dependency. As Senior Manager of ERP Partnerships, you'll own Ramp's ERP relationship strategy end-to-end across the major incumbent platforms and the fast-growing AI-native ERPs reshaping the category. You'll work directly with senior leadership across Product, Engineering, Channel, and Finance to build the roadmap, establish co-sell motions, and turn ERP partnerships into a compounding commercial advantage. What You'll Do Own the commercial relationship with each priority ERP - deciding which to invest in deeply and which to stabilize, and building the case for each with internal leadership and the executive team Work with priority ERP partners on joint GTM and product work: co-sell motions, VAR channel activation, API partnerships, and embedded integration agreements Build the partnership pitch for each ERP and run exe

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We’re looking for a Product Marketing Manager to grow Replit’s core creation products, including Design and Slides. These products already give people new ways to turn an idea into something they can see, share, and use. Your job is to help more people discover them, understand when to use them, and make them part of their regular workflow. You’ll own the connection between the product and its audiences: developing positioning grounded in customer needs, leading launches, finding channels that can drive sustained adoption, tracking the competitive landscape, and bringing market feedback back to Product. This role sits at the intersection of Product, Engineering, Growth, Brand, and Creative. It is a hands-on role for someone who can develop the strategy, write the narrative, and get the work into the market. What You'll Do Own the positioning and growth strategy for Replit’s core products, including Design and Slides. Develop audience-focused narratives, identify new use cases and channels, bring product improvements to market, and build programs that drive adoption, engagement, and conversion. Track competitors and customer needs, then translate those insights into sharper messaging, stronger go-to-market decisions, and actionable feedback for Product and Engineering. Required Skills & Experience Self-starter: You take ownership, work through ambiguity, and move from strategy to execution without waiting for a perfect brief. Audience-focused: You turn customer insight into clear positioning, relevant narratives, and campaigns built for specific audiences. Growth-minded: You find creative ways to expand adoption, test new channels and tactics, and turn successful experiments into repeatable programs.

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption. You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations. What You'll Do Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires. Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures. Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems. Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data. Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across reg

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About this role: Accelerate engineering velocity and reduce friction in the Replit development experience by stewarding our codebases, tooling, and developer workflows. You will directly impact every engineer who ships code at Replit. By focusing on developer experience, you will act as a force multiplier across all product development teams, enabling faster feature delivery, happier developers, and reduced operational overhead. The role combines the technical depth needed to navigate a complex, polyglot codebase with the product mindset to understand how infrastructure decisions impact developer productivity and ultimately customer value delivery. You will also partner closely with the AI team on our internal AI platform — which already generates more than 60% of all merged PRs at Replit — to improve the Agent's output and help shape strategy around the Agent's default stack. This is an early hire in this area, so you will have agency and have an accelerated career path as the team undoubtedly grows. You will: Maintain and evolve our codebase structure — a complex TypeScript monorepo, Go services, npm packages, and internal Agentic tooling. Own the build and test pipelines and optimize them to minimize build times and improve developer iteration speed. Drive code generation and type-safe interfaces across service boundaries (e.g., GraphQL, Protocol Buffers, gRPC, OpenAPI). Set the standards for code quality using automation tools such as TypeScript, ESLint, Prettier, and Go linters/formatters — building custom rules and plugins to enforce Replit-specific requirements. Streamline development setup and the onboarding experience. Work with platform teams to improve deployment processes, infrastructure integrations, and e

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We turn Plaid's product expertise, proprietary data, customer impact, and perspective on intelligent finance into stories that build understanding, trust, and demand. We sit within Brand Marketing, owning resource content, customer storytelling, and owned editorial franchises, and we're increasingly bringing that storytelling to life through video and audio. You'll join as our first dedicated video and audio producer, reporting to our incoming Content Lead. You'll jump in immediately to produce Intelligent Finance, our flagship podcast and video series hosted by CEO and co-founder Zach Perret, already in production, so you'll pick up the reins without a long ramp-up period. You'll own production end-to-end, partner closely with our Content Design team to shape stories, and work directly with senior leaders to translate our product, data, and industry perspective into content people actually want to watch and listen to. Responsibilities: Immediately step in to produce Intelligent Finance, our already-underway podcast and video series, with no ramp-up period. Own end-to-end production of Plaid's flagship video and audio content, from concept through final delivery. Partner closely with Content Design

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption. You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations. What You'll Do Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires. Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures. Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems. Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data. Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across reg

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is changing who gets to build software. What started as a platform for developers has become an AI-powered creation platform where individuals, and teams can turn ideas into working apps, internal tools, dashboards, workflows, and websites faster than ever before. The company has had a fair amount of success with the outside world and in customer traction, particularly on the enterprise. We are looking for a PR Lead to help tell that story to the audiences that matter most: CIOs, CISOs, CFOs, business leaders, developers, analysts, partners, customers, and the press. This role will own communications for Replit’s marketplace, customer momentum, and business adoption. You will help position Replit as the AI platform that gives every team in an organization the ability to build, ship, and solve problems securely, without waiting months for traditional software cycles. The work will span the full range of communications: product launches, partnership announcements, customer stories, competitive positioning, analyst engagement, executive visibility, conference moments, speeches, thought leadership, vertical storytelling, and proof points that show how enterprises are using Replit to move from idea to production. You will work closely with Replit’s sales, partnership, marketing and leadership teams to shape narratives that resonate with both technical and business audiences. The right candidate understands the technology landscape and can operate comfortably across media, analysts, influencers, customers, partners, and internal teams. They should be able to explain why Replit matters in a world where AI is changing how software gets built and have the ability to change and evolve fast given the competitive nature of