Customer Performance Manager Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation, changing the way we live and move within our communities. The Lyft Business team partners with organizations across various industries, enabling them to provide the world’s best transportation solutions—ranging from business travel and employee commute to courtesy rides for customers and clients. Lyft is looking for a Business Strategy Manager to accelerate the growth of Lyft Business in new and existing markets, and shape our role in partnering with organizations to deliver tailored transportation solutions. This role is both analytical and strategic, requiring a forward-thinking mindset to tackle complex business problems. You will work collaboratively across the Lyft Business organization, as well as with cross-functional teams, making it crucial to build consensus and support to achieve segment-level goals. You are a good fit if you are a self-starter with B2B strategy experience. An analytical mind and skill set are critical; the role requires understanding how to parse and frame data to guide our strategic direction. You must be forever curious and ready to join a high performing team with big goals. Responsibilities: Identify new use cases and market segments to define the next generation of B2B transportation solutions, positioning Lyft Business for long-term, durable growth Develop comprehensive business cases, including market sizing, competitive analysis, financial forecasting, and risk assessments Monitor key industry trends and competitive landscape to ensure Lyft Business remains at the forefront of the market Source and develop B2B partnerships end-to-end - from opportunity assessment and commercial model through cross-functional launch - to open new growth channels for Lyft Business Analyze key business metrics and performance indicators u

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do As an Engineering Manager at Privy, you will lead, grow, and shape high-performing engineering teams that make a massive impact on our product and industry. Your North Star is to enable and drive towards the success of Privy’s business overall. The buck stops with you: you are the owner of your team’s ultimate impact on Privy’s product and business. We believe that excellence in management is why our team loves working at Privy. Incredible managers are the core driver behind Privy’s long-term success: they are force multipliers, performance coaches, culture-carriers. They build the scaffolding that supports the team and

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is building a dedicated Digital Natives vertical focused on high-growth technology and internet companies shaping the future of software. As a Sales Manager, you will recruit, develop, and lead a team of senior Account Directors responsible for landing and expanding OpenAI’s largest and most strategic Digital Native customers. You will define how we win in this segment — establishing the operating cadence, deal strategy, and vertical GTM playbook for engaging sophisticated, technically fluent buyers building AI into their core products. You will operate as a hands-on front-line leader: deeply involved in complex opportunities, elevating sales discipline, and shaping how OpenAI scales enterprise revenue in the most dynamic segment of the market. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities Recruit and develop a high-performing team of Account Directors. Establish a coaching culture centered on rigorous deal reviews, structured 1:1s, and clear performance standards. Raise the talent bar continuously through thoughtful hiring, development, and accountability. Architect and refine the GTM strategy for high-growth tech and internet companies. Shape territory design, account prioritization, and coverage mo

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will partner with cross-functional teams to identify and prioritize customer needs, pain points, and opportunities for improvement, and develop and implement strategies, programs, processes and technology to deliver high-value, personalized support for a diverse array of users. The CX Strategy & Ops Lead will define and track key performance metrics to measure the effectiveness of customer support initiatives; They'll stay up to date on industry trends and best practices in customer support to ensure Notion is at the leading edge. They will identify areas to leverage AI to increase CX efficiency and effectiveness and maximize the impact of our support offering across both digital and human experiences. They will need to have strong project management skills, excellent communication and interpersonal skills, and be able to work collaboratively with cross-functional teams to bring strate

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role : We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. What You'll Do : - Own the end-to-end strategy, growth, and P&L of the category. - Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience. - Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses. - Drive category performance through data-led decision making, experimentation, and continuous optimization. - Monitor portfolio performance, customer adoption, profitability, and key business metrics. - Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture. What We're Looking For : - 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management. - Strong experience owning and scaling a business category or product with measurable business impact. - Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products. - Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams. - Excellent analytical, stakeholder management, and problem-solving skills.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary **Qualified candidates will sit in either Texas or Atlanta, Georgia area due to book of business** The NAT Accounts Senior Director of Account Management leads a team of Account Executives supporting large, complex National Accounts. This leader is responsible for customer retention, profitable growth, client satisfaction, account strategy, and effective execution across an assigned portfolio. The Senior Director partners with Sales, Client Management, Underwriting, Operations, Network, Clinical, Product, and other enterprise teams to address customer needs, manage business risks, and deliver measurable value. The role requires strong healthcare-industry knowledge, sound business judgment, executive-level communication, and the ability to lead through a complex organization. **In addition to a base salary, this opportunity is eligible for Sales Incentive Compensation + Stock options* * What you will do Lead, coach, and develop a high-performing team of Account Executives. Establish clear priorities, performance expectations, and accountability across the team. Oversee customer strategies focused on retention, growth, financial performance, member experience, and client satisfaction. Identify customer and portfolio risks early and lead the development of mitigation plans. Build

Vehicle Management System (VMS) Hardware Engineer (Experienced) Company: The Boeing Company Boeing Defense, Space & Security (BDS) Flight Systems Engineering Capability is currently seeking an Experienced Vehicle Management Systems Hardware Engineer to join the Air Dominance Vehicle Management System (VMS), Hardware team located in Berkeley, MO. You will work across engineering disciplines to help us design elements of the Vehicle Management Systems (VMS) hardware. You will collaborate with our requirements and labs teams to implement and test your designs. Mechanical, Electrical, Aerodynamics, and other engineers are all welcome – to succeed in this role, you will need to leverage your area of expertise and quickly learn on the job about other areas to develop capabilities for our Vehicle Management System Computer. You will get to see tangible results of your efforts as you contribute to exciting aircraft development programs in St. Louis. Develops and documents moderately complex electronic and electrical s system requirements. Design hardware, and interfaces specifications. Test and validates to ensure designs meet operational and functional requirements Assist in monitoring supplier performance to ensure integration and compliance with requirements Solves problems concerning fielded hardware over the entire product cycle Researches specific technology advances for potential application to company business Analyze solutions to ensure ongoing operation of products thru life cycle Position Responsibilities: Lead requirements decomposition and traceability from customer need to testable design Develop, document,

Structures Lab Test Engineering Manager Company: The Boeing Company Boeing Test & Evaluation (BT&E) has an exciting opportunity for a Structures Lab Test Engineering Manager to join our team in Tukwila, WA . This manager will be responsible for managing day-to-day Structures Lab Test operations in support of multiple Boeing Commercial Airplanes (BCA) & Boeing Defense, Space and Security (BDS) development and sustaining programs, as well as defining the strategy and execution plan to position their team and lab for the future of our program partners’ testing needs. This role requires a determined commitment to safety, quality, and functional excellence that will drive increased efficiency and schedule performance. A true focus on people, understanding how they are the key to our success and a commitment to developing them individually is required, as well as a sincere commitment to Seek, Speak and Listen as a cultural norm. Position Responsibilities: Manage employees performing engineering and technical activities in the areas of Structures Test & Materials Verification Develop and execute project and process plans, implement policies and procedures and set operational goals Acquire resources for projects and processes, provide technical management of suppliers, and lead process improvements Manage capital investment projects and long-range planning for capital investments into the lab Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports Provide oversight and approval of technical approaches, products and processes Develop and engage employees through coaching, mentoring, and performance management, as well as id

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as “the AI computing company.” We're looking to grow our company and establish teams with the most thoughtful people in the world. NVIDIA GH200 superchip provides performance and productivity required for strong scaling for HPC and generative AI workload. Scale out is inherent to design of this massive superchip. We are looking for expert engineers to come and help design rack level solutions for next generation scaling AI supercomputing platforms. We are looking for a strong technical architect to own end to end manageability architecture for these products in data centers. You will work with various component leads internally and externally, drive customer use cases, align architecture with customer requirements and release best products to market. Join us at the forefront of technological advancement. What you’ll be doing: Drive server management for large clusters and data centers deploying GPUs and Grace solution from Nvidia. Work with data center architects and cloud customers to narrow down on requirements for implementation to ensure speed of light product development. Work with internal teams to make sure requirements are designed and implemented in right way with each firmware and software module Collaborate with other leads to design & build data center health management workflow. Drive reliability and optimization in firmware architecture from a data center view point. Work closely with cluster bring up team and resolve is

Senior Software Engineer - Vehicle Health Management Company: The Boeing Company The Boeing Company is looking for Senior Software Engineer – Vehicle Health Management to join our Government Vehicle Health Management Systems (GHVMS) software team in Hazelwood, MO . This position in the Boeing Global Services (BGS) organization will primarily support Boeing Defense, Space & Security (BDS) Air Dominance programs. The Senior Project Engineer will lead the full lifecycle of embedded software development integrated within specialized devices and systems, ensuring compliance with industry, customer, safety, and regulatory standards. This role directs the translation of complex customer requirements into effective software designs, overseeing code reviews, system integration, and improving software efficiency and stability on specialized hardware. Serving as a technical authority, the engineer guides testing, debugging, and the adoption of emerging technologies, tools, and regulatory changes to advance product performance. Additionally, the position leads the evaluation and coordination of internal and supplier teams, ensuring adherence to project plans and quality standards while providing strategic oversight of embedded software project management activities. In GVHMS, we develop software that enables maintainers to keep military aircraft mission-ready and safe. As a software engineer on our team, you will create solutions that monitor and predict the health of aircraft throughout their lifecycle. Your solutions will be used to enable smarter maintenance decisions, automate processes, and reduce costs. You will also have the opportunity to develop with emerging technologies, such as AI, to advance our software capabilities and drive the future of predictive

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Manager, Sales Support plays a vital leadership role in enabling sales success and operational efficiency across the field sales organization. This role is responsible for managing a team of Sales Support Professionals, partnering with regional and channel leadership, and aligning cross-functional support across compliance, operations and other HQ partners. This individual supports effective execution of sales strategies and drives continuous process improvement to maximize field productivity and performance. Primary Duties and Responsibilities: Strategic Sales Support Serve as the lead point of contact for field execution of strategic initiatives. Support field execution of channel initiatives, product launches, and training deployments. Guide field teams through workflows and escalate issues when necessary. Support the deployment of career field channel initiatives to drive regional performance. Operational Execution & Performance Management Lead sales operations activities such as territory alignment, resource allocation, and performance reporting. Prepare reports and presentations for sales leadership, including performance dashboards and forecasts. Leverage in-market data to identify trends, opportunities, and risks, and translat

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results. Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. We are now looking for a Merchant Account Development Manager to join our team in Lithuania. In this role, you’ll ensure campaigns are launched smoothly, tracked accurately, and optimized for maximum performance while supporting partners and collaborating with internal teams. What you’ll be doing We are seeking a Merchant Account Development Manager to lead our partnerships efforts for our Restaurant and Merchants ads and promos business. This role will be responsible for driving revenue growth through direct sales and strategic merchant partnerships. The ideal candidate will have experience in ad sales, a strong track record of delivering results, and the ability to convert restaurant and merchant partners into advertising clients. Our Wol

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive enterprise

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... In this role as an Engineering Manager, you will lead a team of engineers located in Bengaluru, India. You will focus on driving and shaping the direction of our observability software and enabling product engineers to deliver high-quality, reliable software to our customers. You will provide technical leadership and direction, mentor engineers on your team, and collaborate with product, engineering, and cross-functional stakeholders to deliver successful outcomes. The successful candidate must understand the dynamics of global R&D, possess deep knowledge of local culture, and have the ability to champion Pure values and leadership attributes. This role requires the ability to lead and influence multiple stakeholders across cross-functional teams and drive alignment across complex, distributed engineering environments. The team will help build and evolve observability capabilities that provide actionable insights into the health, performance, capacity, and reliability of Pure's products and infrastructure. WHAT YOU'LL NEED TO BRING TO THIS ROLE... 12+ years of combined experience as a software developer and manager 3+ years of technical management experience while staying hands-on 7+ years of hands-on software development experience Strong exposure to one or more of the following areas: distributed systems, systems programming, observability/telemetry, data platforms, or solving prob

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for FlashArray File, you will lead a Prague-based team dedicated to evolving Everpure’s™ industry-leading file services. You’ll drive the mission of delivering enterprise-grade, high-availability file capabilities that empower global innovators to manage mission-critical data. This role differentiates itself by blending deep systems-level engineering with high-impact people leadership, requiring close collaboration with Product Management and global R&D teams to redefine the modern data experience. Your goal is to ensure our customers can seamlessly scale their file environments with the reliability and performance Everpure™ is known for. WHAT YOU’LL DO Drive End-to-End Execution: Lead the full software development lifecycle (SDLC) for core file features, ensuring the team delivers high-quality, scalable code from initial design through production rollout. Shape Technical Strategy: Partner with senior architects and Product Management to define the roadmap for multi-server and directory services, making critical trade-offs that balance innovative feature delivery with long-term system stability. Cultivate Engineering Excellence: Champion rigorous testing strategies and CI/CD health, fostering a "follow-your-feature" culture where engineers take ownership of operational excellence and defect prevention. Empower and Develop Talent: Manage and mentor a team of 5–8 engineers, providing t