Customer Service Representative in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, FX This is a high impact role based in Amsterdam and part of the FX and Cash Management team. We are looking for a candidate who is passionate about financial technology, adopts an AI-first product development mindset, and is excited about Adyen’s opportunity to grow its financial products business by 10x in the next 2-5 yrs. In this role, you will be responsible for building and maintaining a reliable FX trading platform, enabling the whole company to use your services. You will also be responsible for creating the vision, strategy and implementation of the cash management tooling, working closely with the Treasury department but also with our merchants to identify their needs. What You'll Do: Set strategy and roadmap for the FX and cash management team. Lead execution working closely with the Engineering, Product, Treasury, Finance and Commercial teams, to deliver a cohesive FX platform that scales globally without compromising reliability or trust. Establish governance for FX across multiple teams and departments , defining success and operational metrics, driving alignment across Adyen. Build a first-in-class Treasury Management System that serves both the needs of our customers and our internal teams. What Success Looks Like: Within the first 6-12 months, you will have: Established a cl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Software Engineer - Java Application Core Components (JACC) Adyen provides a global, unified platform built by Java application teams across the company. The Java Application Core Components (JACC) team plays a key role in this: we build and maintain the shared frameworks and components that define how other Adyen teams design, structure, and deploy their Java applications. As part of JACC, you will build and maintain the core Java tools and components used across all of Adyen, shaping how other engineering teams build their services. You'll work on some of the largest ongoing efforts in the company, including 3 large-scale migrations that will shape the future of Adyen's application architecture. You'll join a lean team of 6 Java experts, working in a Kanban-like way with minimal process overhead, and gain real influence over the architecture of one of the leading players in the payments space. What you will do Design, build, and evolve the internal and open source Java frameworks and components used by every Java application team at Adyen. Play an active role in one or more of the team's 3 large-scale migrations that are reshaping Adyen's application architecture. Provide hands-on technical guidance to other engineering teams, by guiding them on how the frameworks and libraries we provide can be used to solve Adyen's

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Merchant Fraud Analyst We are looking for an ambitious analyst to join our Merchant Fraud team. As part of the Merchant Fraud team in Amsterdam you will be working closely with Compliance, Product and other Merchant Operations teams. As a Merchant Fraud Analyst you will be responsible for identifying, investigating, and preventing fraudulent activities related to our acquiring, banking and issuing services. Your expertise will contribute to maintaining the integrity of our platform and ensuring a secure and trustworthy environment for our users. The Merchant Fraud Team is responsible for detecting and mitigating fraudulent activity, to reduce risk at scale for Adyen and its customers. What you’ll do Monitor and investigate transaction patterns, account activity, and user behavior patterns to detect and mitigate fraudulent activity in real-time. Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed. Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols. Manage fraud recall handling, coordinating with banks and networks to recover funds where possible. Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detect

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Security Program Manager Adyen is looking for a Security Program Manager to join the Tech Regulatory team within the first line of defense. The Tech Regulatory team ensures that the platform is secure, reliable and compliant with all global regulatory requirements. As a Security Program Manager, you are responsible for ensuring that our products and services comply with security regulations and laws. You actively engage, bring together, and communicate with people from various teams to be successful in ensuring continued compliance of products and services and you manage multiple security compliance programs such as PCI-DSS and PCI 3DS. What you'll do Program Management: Manage programs across multiple domains - for example responsible for program managing the PCI-DSS and PCI 3DS certifications in addition to supporting security on regulatory requirements surrounding a broad set of security risk domains for example security detection and monitoring, data loss prevention, vulnerability management and three core operational risk domains as your team’s core anchor: Incident Management, Change Management, and Business Continuity Management Defining standards and ensuring frameworks withstand internal and external scrutiny Operational Design: Translate complex regulatory requirements into actionable operational program desig

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Split Payments Adyen is a truly global company that processes billions in payments annually. Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses. Behind every platform transaction is a critical need to dynamically automate fund distribution, enabling platforms to scale their monetization models, protect their margins, and manage commissions smoothly. We are looking for a Senior Product Manager to lead and scale our Split Payments capabilities. You will join the team responsible for Split Payments. This role sits at the intersection of core payment processing, financial data routing, and platform scalability. Split Payments allows our Platform customers to monetize payment processing towards their sub-merchants. You will lead the product lifecycle for split logic across authorization, capture, refunds, and chargebacks, building reliable systems that support Adyen's expanding platform ecosystem. You will work closely with Payments, Accounting, Compliance, Legal, Commercial and Operational teams, and customers to understand their needs and translate them into product enhancements together with the development team. What you'll do Set Vi

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role The Head of Credit Risk is a pivotal global leadership position within Adyen’s Operations function. This is not a new department, but rather an evolving and growing pillar of our business. As Adyen continues to aggressively build out and scale its suite of financial products, our risk management strategies must grow alongside them. While our Second Line defines the boundaries and Product builds the tools, the Credit Risk department owns the execution. The department’s focus is centered around managing our counterparty risk across both our acquiring business (chargeback risk) and our issuing/financial products (such as capital lending). In this role, you will be responsible for the day-to-day management of these exposures. As the chair of the Merchant Risk Committee (MRC) and a member of the Risk Committee (RC), you will serve as the operational voice that bridges the gap between commercial ambition and financial prudence, ensuring we safely scale our next generation of financial services. What you’ll do Global Leadership: Lead and scale a high-performing global team across Amsterdam, Singapore and Chicago. You will ensure consistency in decision-making while accounting for regional market differences. Operational Risk Ownership: Oversee the daily monitoring and manual review of high-exposure merchants within the MPL (

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf At Jamf, we empower people to be their best selves and do their best work. The Channel Account Executive will help grow Jamf's Benelux business through Channel Partners to ensure our partners can meet or exceed pipeline, bookings, retention and on-time renewal targets. We want somebody who can quickly become a genuine Jamf evangelist and subject matter expert, conveying the value of our Whole Product Experience to sales teams within our channel, and supporting growth with new and existing channel partners. This role is hybrid from Amsterdam Zuid when not traveling in the Benelux area. We are only able to accept applications for those based in the NL or have sponsorship to live and work in the NL #Li-hybrid What you can expect to do in this role Develop and execute channel business plan to scale and grow business rapidly with key stakeholders at Apple, as well as existing and development partners in UK and execute at or above assigned quota levels. Deliver the Jamf Partner Program and ensure the right execution with your partners including sales readiness training Maintain high-level relationship with your champion and C-Level contacts within the partner organization. Works together with key roles such as Sales, Marketing, and Professional Services within partner entities to ensure that vertical offerings are understood and brought to market. Working closely wi

About the Role Together AI is building the AI Native Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fastest LLM inference engine with state-of-the-art GPU cloud infrastructure. The Together Cloud team builds the [Together GPU Clusters](https://www.together.ai/gpu-clusters) flagship IaaS product that provides high-performance, AI-ready GPU clusters through a self-serve cloud console, along with the virtualized infrastructure layer powering Together's inference, RL, and fine-tuning products. As a Staff Software Engineer focusing on AI Compute in the Together Cloud org, you will set technical direction for and build major components of the next generation AI cloud platform – a highly available, global cloud infrastructure with cutting-edge virtualization of the latest ML hardware: GB300s/VRs, BlueField DPUs, InfiniBand and dual/quad-plane RoCEv2 fabrics. That virtualized computing platform powers our own SaaS products – inference, RL, and fine-tuning – and serves external cloud customers through self-serve offerings such as on-demand/reserved Kubernetes/Slurm clusters, across dozens of data centers and hundreds of thousands of GPUs. This is an architect-and-build role. Fully automated bootstrapping of GPU data centers, high-performance virtualization of GPU compute and DC networking without compromising isolation or portability, and fault-tolerant decentralized control planes — you'll set the architecture for these across our global and in-DC services, and be a key owner of the hardest parts, in the code as well as the design. Your designs will span the IaaS layer of a greenfield Vera Rubin data center up to the global management plane that schedules capacity across all of them. At this level the job is as much leverage as code: the standards you set and the engineers you grow decide how fast the rest of Together Cloud ships. Responsibilities Own the GPU and network virtualization stack: the hypervisor, kernel, and SDN work that keeps

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. We’re looking for a Product Designer for our Customs & Trade Services team. In this role, you’ll design the tools that enable users to navigate customs, compliance, and ever-changing regulations across global shipments. You’ll drive design decisions, simplify highly complex customs processes, and help shape how technology transforms an industry undergoing significant modernisation. Your work will set a high standard for design quality, support global trade compliance, and influence the direction of products with broad impact for both customers and internal teams. You Will: Apply a systems-thinking mindset to design decisions, proactively addressing edge cases to deliver robust, high-impact solutions. Conduct user research and gather insights. Leverage AI and emerging technologies to drive efficiency and elevate design outcomes. Collaborate across functions to define and execute the design vision and strategy in a complex, rapidly evolving environment. Give and solicit feedback from other designers to continually raise our bar for quality. Build prototypes to share and test concepts. Translate deep user research into actionable requirements that champion u

About the Role Together AI is building the AI Native Cloud, an end-to-end platform for the full generative AI lifecycle, combining the fastest LLM inference engine with state-of-the-art GPU cloud infrastructure. The Together Cloud team builds the [Together GPU Clusters](https://www.together.ai/gpu-clusters) flagship IaaS product that provides high-performance, AI-ready GPU clusters through a self-serve cloud console, along with the virtualized infrastructure layer powering Together's inference, RL, and fine-tuning products. As a Senior Software Engineer focusing on AI Compute in the Together Cloud org, you will build and own major components of the next generation AI cloud platform – a highly available, global cloud infrastructure with cutting-edge virtualization of the latest ML hardware: GB300s/VRs, BlueField DPUs, InfiniBand and dual/quad-plane RoCEv2 fabrics. That virtualized computing platform powers our own SaaS products – inference, RL, and fine-tuning – and serves external cloud customers through self-serve offerings such as on-demand/reserved Kubernetes/Slurm clusters, across dozens of data centers and hundreds of thousands of GPUs. The hard problems in rapidly scaling heterogeneous GPU fleets are software problems: fully automated bootstrapping of GPU data centers, high-performance virtualization of GPU compute and DC networking without compromising isolation or portability, and fault-tolerant decentralized control planes. We solve them by building global and in-DC services, Kubernetes operators, and high-performance SDN libraries, forking hypervisors and Linux kernels, and building infra tailored to inference and fine-tuning. You'll own massive greenfield projects across their full lifecycle – scoping the problem and writing PRDs with our PMs, designing the system, and building it through to GA launch. Responsibilities Build the GPU and network virtualization stack: the hypervisor, kernel, and SDN work that makes GPU compute and DC networking high-perform

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Engagement & Industry Advocacy – Europe lead, you will be responsible for elevating both Adyen’s voice and the voice of our Customers across the payments ecosystem. This role sits at the intersection of deep customer engagement, industry influence, and executive thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy and engagement initiatives, including European Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customer perspectives directly into our product innovation lifecycle and amplifying their voices externally, you will position Adyen as a trusted strategic partner and industry leader. A key focus of this role is converting Adyen’s deep expertise into compelling market narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively debate and influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers shape the European payment landscape. What You’ll Do 1. Customer Advocacy & Merchant Engagement Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe. Bu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant communities. By embedding customers more directly into our product innovation lifecycle and amplifying their perspectives externally, you will help position Adyen as a trusted strategic partner and industry thought leader. A key focus of this role is increasing the visibility of Adyen’s deep expertise, translating it into compelling narratives, actionable insights, and influential industry participation. You will leverage Adyen’s global merchant base and scale to proactively influence partners, industry bodies, and regulatory stakeholders, ensuring both Adyen and its customers have a strong voice in shaping the future of payments. What you’ll do Customer Advocacy & Community Building Design, launch, and steward the Customer Advisory Board for strategic merchants across Europe Build and scale merchant communitie

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy, and we are building an inclusive environment where curious, ambitious people can do the best work of their careers. As an Associate Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. Focusing on our scale customer segment, you will manage a portfolio of up to 400 accounts. We are seeking an ambitious team member with outstanding organizational and time management skills who thrives on helping customers succeed. This role is a great fit for candidates with early experience in Customer Success or digital sales (such as a BDR or SDR) eager to develop their career within a global team. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup across your portfolio of up to 400 accounts, ensuring a smooth handover from New Business and a strong foundation for high adoption. Drive measurable product adoption across your customer portfolio to deliver tangible value for our customers. Maintain customer health and proactively address risks across your

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the Benelux market. This role is based in our Amsterdam office, where our Dutch team is located onsite. In this role, you move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape. What you'll be doing: Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset. Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR. Own the holistic health of your portfolio. You don't just execute playbo