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Customer Service Representative Jobs

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Work Flexibility: Field-based Associate Sales Representative – Injury/Infection Prevention As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Sage products, with a focus on Injury and Infection Prevention solutions, to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker. What you will do Promote Sage Products to nurses/clinicians and appropriate hospital staff while providing excellent customer service and developing customer relationships. Follow extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors. Assist in hospital surveys as well as post-sale implementation and training including ensuring customer adoption and satisfaction. Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. Assist in preparation and operation of trade shows, conventions and clinical meetings. Adhere to all facility protocols and pertinent Occupational Safety and Health Administration (OSHA) guidelines when conducting product evaluation. </b

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Work Flexibility: Field-based Associate Sales Representative – Injury/Infection Prevention As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Sage products, with a focus on Injury and Infection Prevention solutions, to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker. What you will do Promote Sage Products to nurses/clinicians and appropriate hospital staff while providing excellent customer service and developing customer relationships. Follow extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors. Assist in hospital surveys as well as post-sale implementation and training including ensuring customer adoption and satisfaction. Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. Assist in preparation and operation of trade shows, conventions and clinical meetings. Adhere to all facility protocols and pertinent Occupational Safety and Health Administration (OSHA) guidelines when conducting product evaluation. </b

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A
5 days ago

Job Requisition ID # 26WD101509 GCPay, Product Support Representative Position Overview GCPay is a leading solution across North America, helping the commercial construction industry streamline and simplify the invoicing process. Our platform supports everything from payment application submission and review to lien waiver exchange and compliance management. With customers in all 50 states and Canada, we’re proud to power a critical part of the construction ecosystem. We’re looking for a Customer Support professional to join our fully remote team, working East Coast hours and reporting to the Customer Service Associate Manager. In this role, you’ll be the front line for our customers, helping them get the most out of GCPay while ensuring a smooth, reliable experience. Responsibilities Deliver high-quality support via phone, email, and live chat, assisting with technical troubleshooting, product usage, onboarding, and subscription inquiries Take ownership of customer issues from first contact through resolution, setting clear expectations and ensuring timely follow-up Accurately document and escalate technical issues, creating clear records that support efficient resolution and product improvement Monitor and manage support queues to consistently meet service level expectations Partner with cross-functional teams—including Sales, Customer Success, Engineering, and Finance—to advocate for customers and improve the overall experience Share customer feedback, trends, and insights with Tier 2 teams and leadership to help shape product and service enhancements Contrib

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About the team Note: This role is an in-office position, based in our Chicago, IL office. As a Sales Development Representative (SDR) at Stripe, you’ll work in a customer-facing role focused on connecting prospective customers with Stripe. You will work in partnership with the Marketing and Sales teams to create a high quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high performing source of talent for Stripe Sales and Go to Market teams. What you’ll do For the first few months, you’ll be a part of our Sales Development Associate program , which is designed to accelerate onboarding and support new grads transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and check-point quizzes, you’ll learn all about Stripe’s products and how to be a successful SDR. During this period you’ll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Within a few weeks of starting at Stripe you'll be reaching out to potential Stripe customers, pitching them on the products that could best support their business model, and partnering with senior sellers on the team who will ultimately help close deals. We take a data driven approach to the role and the success of our SDRs is largely dependent on their successful outreach to new Stripe customers. While onboarding spans across the course of your first few weeks at Stripe, the Academy offers continued training and enablement over the course of your first year as an SDR to ensure top performers are set up for a successful transition to other roles on the sales team. Most regula

salesforcecustomer service
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H
Humana
📍 United States• Remote
25 days ago

Become a part of our caring community Humana is looking for Inbound Contacts Representatives to be a part of our Provider Call Center; you are often the first human connection our members have with us. Working remotely, you will report to the Inbound Contacts Supervisor and be a part of the Medicare team. Every interaction is an opportunity to solve a problem, reduce frustration, and create trust. You will support members and providers by answering benefit questions, resolving concerns, and guiding them through next steps, helping ensure they feel informed and supported. This role is ideal for someone who enjoys helping others and takes pride in delivering a high-quality customer experience. As an Inbound Contacts Representative 2, you will: Handle 40&#43; inbound calls daily from providers in a back-to-back call center environment Address multiple members and provider needs, including benefit questions, service issues, and general inquiries Escalate unresolved and pending customer grievances Document all interactions, actions taken, and outcomes in internal systems Resolve routine to moderately complex issues by following established guidelines and workflows Identify issues requiring escalation and ensure handoff to the appropriate teams Meet quality, productivity, and customer experience expectations What Success Is: Providers feel heard, supported, and satisfied with their experience You are proactive and resolve issues on the first contact whenever possible Documentation is complete, clear, and compliant Experience empathizing with frustrated customers, and accountability in every interaction Use your skills to make an impact Required: 2&#43; years of Customer Service experie

REMOTErecruitmentcustomer service
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P
Philips
📍 Malvern• $19 – $29/hr
26 days ago

Job Title INR Enrollment Representative Job Description As the INR Enrollment Representative , you will be the first point of contact for new patients in the International Normalized Ratio (INR) testing program, helping them start their health journey with confidence and support. Your role: Receiving, processing, and entering new patient order forms and faxed enrollments into the system, following up with practices and patients via phone or email to obtain missing information. Contacting new patients to confirm insurance coverage and provide out-of-pocket cost estimates based on insurance responses. Managing both outbound and inbound calls through the patient and clinic call center, consistently meeting quality, accuracy, and performance standards. Scheduling remote INR testing training with contracted nurse trainers. This role requires working Monday-Friday between 9:30am-6:00pm EST. You're the right fit if: You’ve acquired 1&#43; years of experience in data entry, customer service or a call center. Experience within the medical field and knowledge of Protected Health Information (PHI) or HIPAA is preferred. Your skills include: Proficiency in Microsoft Office applications including Word, Excel and Teams. Excellent technical acumen, and the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. You have a high school diploma, vocational education or a General Education Diploma (GED). You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a target="_blank" href="https://eur01.safelinks.protection.outlook.com/?url&#61;https%3A

Excelcustomer service
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Company: tastyfx Role: Client Relationship Representative Location: Chicago, IL As a Client Relationship Representative, you will work closely with your team, communicating with them about the financial news, current events, and problems of the day. You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in what you do. You embody our three core values – to champion the client, deliver at pace and raise the bar. We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences. We are looking for tenacious, curious, eager, open-minded people with a go-getter personality to maintain our leadership positions . We are seeking candidates with a genuine interest in financial markets and a desire to build a career in this dynamic industry. What Y ou’ll D o: Collaborate with a team to deliver results based on goals created by tastyfx Liaison between team and executives to help create synergy for the RFED Business Assist with developing and directing the RFED business Execute orders for US clients on FX Help clients with inquiries about their positions, trades, statements, issues with their platforms and payments Demonstrate impeccable active listening skills on each and every call, listening with the intent to understand, not with the intent to reply. Proactively outreach to our new clients to ensure a smooth onboarding and funding journey Act as a point of contact for clients and continuously enhancing the client experience, building rapport

financecustomer service
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S
2mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You'll work in partnership with the Marketing and Sales teams to create a high-quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high-performing source of talent for Stripe Sales and Go-to-Market teams. For the first few months, you'll be a part of our Sales Development Associate program, which is designed to accelerate onboarding and support new grads' transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and checkpoint quizzes, you'll learn all about Stripe's products and how to be a successful SDR. During this period, you'll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Responsibilities Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities Book meetings with potential customers (prospects) and pitch them on Stripe's products that are a match for their busine

salesforcecustomer service
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S
20mo ago

About the team Note: This role is an in-office position, based in our Chicago, IL office. As a Sales Development Representative (SDR) at Stripe, you’ll work in a customer-facing role focused on connecting prospective customers with Stripe. You will work in partnership with the Marketing and Sales teams to create a high quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high performing source of talent for Stripe Sales and Go to Market teams. What you’ll do For the first few months, you’ll be a part of our Sales Development Associate program , which is designed to accelerate onboarding and support new grads transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and check-point quizzes, you’ll learn all about Stripe’s products and how to be a successful SDR. During this period you’ll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Within a few weeks of starting at Stripe you'll be reaching out to potential Stripe customers, pitching them on the products that could best support their business model, and partnering with senior sellers on the team who will ultimately help close deals. We take a data driven approach to the role and the success of our SDRs is largely dependent on their successful outreach to new Stripe customers. While onboarding spans across the course of your first few weeks at Stripe, the Academy offers continued training and enablement over the course of your first year as an SDR to ensure top performers are set up for a successful transition to other roles on the sales team. Most regula

salesforcecustomer service
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Work Flexibility: Field-based Associate Sales Representative – Injury/Infection Prevention As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Sage products, with a focus on Injury and Infection Prevention solutions, to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker. What you will do • Promote Sage Products to nurses/clinicians and appropriate hospital staff while providing excellent customer service and developing customer relationships. • Follow extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors. • Assist in hospital surveys as well as post-sale implementation and training including ensuring customer adoption and satisfaction. • Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service. • Assist in preparation and operation of trade shows, conventions and clinical meetings. • Adhere to all facility protocols and pertinent Occupational Safety and Health Administration (OSHA) guidelines when conducting product evaluation. What you need Required:</b

project managementcustomer service
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Work Flexibility: Field-based Emergency Care (Fire/EMS) Sales Representative As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Emergency Care products, with a focus on Fire Emergency Medical Services solutions, to pre-hospital providers. You’ll work with a diverse range of products, including Emergency Patient Transport, Defibrillators, Automated External Defibrillators (AED), and Chest Compression systems. This role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you’ll position Stryker’s products effectively in the marketplace. You’ll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success. What you will do Continue experience in sales or clinical setting. Promote and sell Stryker Emergency Care products to meet our customers’ needs. Achieve your assigned quota by taking a consultative approach to Pre-Hospital sales, marketing, clinical and demonstrations of all related Fire/Emergency Medical Services products and programs. Become the resident Emergency Care expert as you work with a sophisticated audience of fire chiefs, medical directors, clinical instructors and administrators. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with your customers. <span style="f

project managementcustomer service
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B
Brex
📍 Seattle• $82.5K – $98K/yr
1mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. What You'll Do As a Client Development Representative (CDR), you’ll own customer engagement and expansion within an assigned book of Brex existing customers. You’ll combine high-velocity outreach with consultative discovery to identify opportunities, align stakeholders, and deliver measurable customer and revenue outcomes. This is an ideal role for someone building a sales career who enjoys developing customer relationships, navigating commercial conversations, and partnering cross-functionally to drive results. Where You'll Work This role will be based either within our New York City, San Francisco, Vancouver or Seattle offices. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year

aisalesforceaccounting
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B
Brex
📍 New York• $82.5K – $98K/yr
1mo ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. What You'll Do As a Client Development Representative (CDR), you’ll own customer engagement and expansion within an assigned book of Brex existing customers. You’ll combine high-velocity outreach with consultative discovery to identify opportunities, align stakeholders, and deliver measurable customer and revenue outcomes. This is an ideal role for someone building a sales career who enjoys developing customer relationships, navigating commercial conversations, and partnering cross-functionally to drive results. Where You'll Work This role will be based either within our New York City, San Francisco, Vancouver or Seattle offices. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year

aisalesforceaccounting
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PE
Private Employer
📍 United States• Full-time• Remote
6mo ago

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving complex software-related issues while maintaining a high level of professionalism and customer service. The Senior Technical Support Engineer applies substantial knowledge and expertise to handle a wide range of tasks, contributes to process improvements, and mentors junior team members. Schedule hours: Monday-Friday from either 7:00 am-4:00 pm MDT, 8:00 am-5:00 pm MDT, 9:00-6:00 pm (Utah MT)

REMOTEai
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C
Cvshealth
📍 Work From Home, United States• Remote
27 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health Prescription Records team serves as the sole managing interface for CVS Retails’ legal, subpoena, regulatory, attorney, patient and third-party record demands for patient and prescriber prescription records. This position will handle incoming customer inquiries by phone, fax and email in a contact center environment. You will have high-volume data entry expectations of these requests while ensuring the accuracy of details provided, along with being in charge of responsibly handling Protected Health Information. We have the responsibility of complying with regulatory demands and subpoena demands in accordance with state and federal HIPAA/Privacy requirements. Role Overview Shift: Monday-Friday 8:30-5:00 PM EST Hybrid: Must be able to work 2 days a week in the Cumberland, RI office. (Thursday are mandatory) Training Schedule: First 2 weeks training fully onsite in Cumberland following the regular schedule of 8:30-5:00 PM EST What you will do Work in a high volume, production oriented, time sensitive Call Center environment. Assist customers on the phone to provide Prescription Records and status updates on their requests. Process prescription records in a data entry system in response to fax, mail, and email requests from Regulatory Agencies, Courts (S

REMOTEExcelcustomer service
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