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Customer Solutions Strategy Lead Jobs

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Explore current customer solutions strategy lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About the role We are looking for a Senior Director, Product Management to lead the strategy and execution of WPP’s next-generation Agentic Data Platform. Within Cohort Solutions, you will own product vision, strategy, roadmap development and execution across multiple products and initiatives. You will partner closely with Engineering, Data Science, Data Operations, Commercial, Partnerships, Governance and Market teams to deliver scalable, high-impact products that create measurable business value and strong adoption. The successful candidate will combine disciplined product management with experience in data products, AI, commercialization, stakeholder management and cross-functional leadership. The final role level will reflect the scope of the position and the experience of the successful candidate. Why we’re hiring To establish and execute a clear product strategy for WPP’s Agentic Data Platform. To turn complex data and AI capabilities into scalable products that solve meaningful business and customer problems. To connect product investment, adoption and commercialization with measurable va

airecruitment
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MongoDB
📍 Palo Alto• Full-time• $177K – $349K/yr
7mo ago

About the Role We are seeking a Staff Enterprise Architect, Data to lead the strategy, design, and modernization of our enterprise data landscape. This role operates at the intersection of data architecture, engineering, and AI enablement, defining solutions to integrate our Data Lake and Data Warehouse across multi-cloud platforms. Over the next 12-18 months, you will enable self-service data access and natural language query capabilities for business users. You will architect Master Data Management and data lineage frameworks ensuring AI models operate on high-quality, governed data. You will also evaluate and implement AI-powered tools to automate data quality monitoring and enhance data security. We're looking to speak with candidates based in the San Francisco Bay Area for our hybrid working model. Key Responsibilities Data Strategy & Roadmap Design semantic layer architecture standardizing business metrics enterprise-wide. Define governance guardrails ensuring natural language queries access validated master data sources Develop Master Data strategy for Customer and Product domains (phases 1-2), Finance and People to follow. Define golden record requirements, stewardship models, and system-of-record hierarchy. Partner with business owners on master data governance Define cross-cloud data integration strategy and reference architecture. Specify patterns (federation, replication, abstraction layer) balancing performance, cost, and data freshness. Document trade-offs and recommend implementations for batch and near-real-time use cases Develop 12-24 month data architecture roadmaps for Finance, Sales, Product, and People. Identify capability gaps and recommend technology investments with business value and effort estimates Systems Design & Solution Leadership Evaluate AI-powered data observability platforms for quality monitoring, pipeline failure prediction, and data classification. Define requirements, lead vendor POCs, and establish integration patterns

pythonsqlmongodb
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Micron
📍 United States• Full-time
1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Cloud Memory Business Unit (CMBU) is driving the future of memory solutions for cloud computing, AI infrastructure, enterprise systems, and client platforms. We work across engineering, marketing, finance, and operations to deliver industry-leading DRAM innovations that enable next-generation computing experiences. Our team values strategic thinking, customer focus, and collaboration as we bring advanced memory technologies to market. As Director of Product Management, you will lead the strategy, roadmap, and lifecycle management of a global DRAM product portfolio serving hyperscale cloud, enterprise OEM, AI accelerator, and PC markets. This highly visible leadership role will shape Micron’s position in emerging memory technologies and datacenter LPDDR solutions while influencing product direction through customer engagement, market insight, and technology leadership. You will lead a global team of product managers and serve as a key voice for the business with executive leadership, customers, and industry partners. Responsibilities: Define and execute the multi-year product strategy and roadmap for a global DRAM portfolio Own the full product lifecycle, including product planning, stage gate reviews, and end-of-life decisions Lead cross-functional collaboration to deliver products through Micron’s Product Lifecycle Management (

aifinancerecruitment
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Micron
📍 United States• Full-time
2mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Business Development Manager for the Cloud Memory Business Unit (CMBU), you will help to drive the worldwide inbound and outbound marketing and business development activities for a key customer in the cloud computing / hyperscale space. You will define long-term strategy for the key account, influence internal and external product roadmaps, and champion customer-centric innovation to capture market share in this high-growth segment. In this position, you will analyze segment and marketing data, align existing products as well as document requirements for next generation products, and work with the cross-functional teams to develop and implement the strategy to enable Micron to continue to gain market share in this high growth and rapidly moving segment! The cloud product portfolio encompasses a comprehensive range of DDR, LPDDR and HBM based memory solutions supporting the requirements of our end market focus. Based on increasing growth opportunities across Cloud and AI, the structural definition, development, and delivery of a market leading Cloud strategy is a key imperative for CMBU and Micron! Responsibilities: Define and lead the account strategy to drive long‑term growth and profitability Strengthen our position as a trusted advisor across DDR, LPDDR, and HBM technologies Shape and deliver customer business and technical review strategies Advocate customer requirements within Micron product planning and roadmap processes

aisupply chainrecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As part of Micron's Technology Engineering & Innovation (TE&I) organization, you will have the opportunity to shape the future of our global infrastructure platforms while enabling business growth, operational resilience, and digital transformation at scale. The Opportunity Micron is seeking a transformational Senior Director of Technology Engineering & Innovation (TE&I) to lead the strategy, engineering, operations, and modernization of our global infrastructure ecosystem. This role is responsible for defining and executing Micron's vision across enterprise networks, cloud platforms, data center strategy, database services, infrastructure engineering, automation, observability, and global infrastructure operations. As a key member of the TE&I leadership team, you will drive innovation, operational excellence, and strategic transformation while building a high-performing organization focused on business outcomes and exceptional customer experiences. The successful candidate will be equally comfortable developing multi-year technology strategies, leading large-scale infrastructure transformations, driving operational performance, developing talent, and fostering a culture of collaboration, accountability, and continuous improvement. What You Will Do Lead Global Infrastructure Strategy & Transformation Define and execute Micron's global infrastructure vision and strategy. Develop multi-year roadmaps for: Enterprise Network Services <l

airecruitment
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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Role As a Field CTO (Strategic Pursuits) , you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy. In this role, you will: Customer & Deal Strategy Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor. Translate customer business needs into scalable technical solutions and architectures. Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption. Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations. Architecture & Implementation Guidance Guide customers on best practices for deploying and scaling AI-driven solutions in production. Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security. Act as a trusted advisor to ensure long-term success, not just short-term wins. Product & Feedback Loop Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization. Identify gaps, opportunities, and emerging patterns from customer deployments. Influence product direction based on real-world usage, scalability needs, and enterprise requirements. GTM Strategy & Thought Leadership Help shape GTM strategies by identifying repeatable patterns across industries and customer segments. Develop scalable frameworks, reference architectures, and playbooks for broader field teams. Represent the company externally through customer en

REMOTEawsrestai
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Cohere
📍 Toronto• Full-time• Remote• $160K – $285K/yr
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview We’re seeking an experienced Product Manager to own the creation of Cohere’s managed offering. This is a high-leverage role helping shape the future of Cohere’s market strategy. This role will: Lead the strategy and execution for launching a self-serve version of North that unlocks Cohere's capabilities for mid-market companies without complex deployment. Shape the strategic vision for bringing enterprise-grade AI to this segment, defining the possibilities while building influence across teams to turn vision into reality. Discover the right market rhythm, forge partnerships with GTM teams to drive adoption, and establish a new revenue stream alongside Cohere’s existing offering. Influence North's deployment framework, creating solutions that eliminate infrastructure barriers while ensuring data residency, compliance, and operational confidence. Partner closely with both engineering leadership and GTM functions to bring this offering from concept to market. Responsibilities Drive the roadmap and strategy for managed North, balancing near-term customer needs with long-term platform investment. Partner with GTM teams

REMOTEairecruitment
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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models. About the Role You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar. Key Responsibilities Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. Establish standards for solution quality, safety, compliance, performance, and lifecycle management. Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships,

REMOTEartificial intelligenceaifinance
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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Product Manager will lead the strategy, development, and management of AI-native products within our portfolio. This role involves driving product vision, market analysis, and cross-functional collaboration to deliver innovative solutions that meet customer needs and align with business goals. The Senior Product Manager will be responsible for overseeing the product lifecycle from ideation through to launch and beyond, ensuring the product’s success in the market.

aigorust
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Micron
📍 Longmont Max Office• Full-time
2mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron's Firmware & Product Test (FPT) team is hiring a Staff Engineer to lead validation strategy for enterprise SSD firmware. In this role, you'll architect next-generation test frameworks, drive AI/ML-powered validation methodologies, and own end-to-end verification of complex NVMe front-end features across multiple product lines. You'll serve as a technical authority at the intersection of firmware validation and applied machine learning — shaping the strategic direction of our test infrastructure, mentoring engineers, and influencing firmware architecture decisions through deep validation insights. The FPT team builds verification plans in Python, enforces NVMe and security protocol compliance, and executes white-box, grey-box, and black-box testing across simulation, FPGA, and prototype hardware environments. Responsibilities Lead the design and execution of firmware verification strategies for customer specifications and NVMe protocols, owning validation of complex front-end features (SMART, Trim, Get Log Page, OCP) across multiple product lines. Architect scalable grey-box, white-box, and black-box test frameworks that become organizational standards for firmware quality. Drive root-cause analysis for critical field and regression failures; establish systematic debug methodologies and knowledge-sharing practices across the team. Own the test infrastructure roadmap — including automation frameworks, CI/CD integration, and reporting dashboards — and influence t

pythongitlinux
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PE
Private Employer
📍 Austin• Full-time• Hybrid
4mo ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Product Manager will lead the strategy, development, and management of AI-native products within our portfolio. This role involves driving product vision, market analysis, and cross-functional collaboration to deliver innovative solutions that meet customer needs and align with business goals. The Senior Product Manager will be responsible for overseeing the product lifecycle from ideation through to launch and beyond, ensuring the product’s success in the market.

aigorust
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PE
Private Employer
📍 Florham Park• Full-time• Hybrid
Just now

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Principal Product Manager will lead the strategy, development, and management of major products through the entire lifecycle. This role involves driving product vision, market analysis, and cross functional collaboration to deliver innovative solutions that exceed customer needs and align with business goals. The Principal Product Manager will be responsible for overseeing the product lifecycle from ideation through to launch and beyond, ensuring the product’s success in the market. Product function participates in the development of document specifications that outline revisions or additional features of existing products, and the conception of new products. Completes market research to identify trends and/or needs of targeted clients/customers. Analyzes and compares competitor's product lines in relation to the organization's current offerings. Develops strategies for competitive positioning to increase sales and promotions. Serves as a liaison between other departments to gather client/customer feedback and disseminate information about the status of product development

aigorust
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary The DRAM Packaging organization is responsible for developing and delivering advanced memory packaging solutions that enable Micron’s next generation products. The team partners across design, technology development, manufacturing, quality, supply chain, and external ecosystem partners to drive innovation, accelerate product development, and deliver industry-leading packaging technologies that support markets including AI, cloud, mobile, automotive, high-performance computing, and data centers! Position Overview As the Director of DRAM Packaging, you will lead the strategy, development, and execution of advanced packaging solutions across Micron's memory portfolio. You will define technology roadmaps, drive innovation in next-generation packaging architectures, and build a high-performing global engineering organization. This executive leadership role combines technical expertise, business strategy, customer engagement, and digital transformation to accelerate innovation, improve organizational effectiveness, and strengthen Micron’s competitive position. Responsibilities Define and execute long-term DRAM packaging strategies that support future product, technology, and business objectives Lead development and deployment of advanced packaging technologies, including HBM, LPDRAM, DDR, 2.5D/3D integration, heterogeneous integration, chiplets, and next-generation interconnect solutions Drive adoption of AI, machine learning, advanced analytics, and digital engineering

machine learningaisupply chain
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The IT Informatica Solution Architect plays a key role in Micron’s enterprise data transformation initiatives by enabling accurate, governed, and scalable master data processes across PLM, SAP, Informatica MDM (IDMC), and Enterprise systems. In this role, the individual is responsible for designing, developing, configuring, and supporting Informatica MDM solutions, ensuring the delivery of high-quality, reliable, and performant data services. The individual will contribute across the full software development lifecycle i.e., analyzing requirements, designing architecture, developing solutions, and supporting ongoing enhancements. The position requires strong functional and technical expertise, with the ability to integrate multiple technologies and deliver scalable, business-aligned solutions while minimizing defects, downtime, and performance issues. Responsibilities: Design and implement Informatica MDM/IDMC solutions across Customer, Supplier, Product, and Bill of Materials domains. Align MDM capabilities with enterprise data strategy, governance objectives, and SAP S/4HANA transformation initiatives. Drive modernization through Informatica IDMC technologies, including CDI, CAI, CDQ, APIs, and related integration services. Partner with business collaborators, product owners, and IT teams to translate requirements into scalable, high-quality data solutions. Develop data models, hierarchies, relationships, and reference data while establishing matching, merging, survivorship, and data quality proc

aiSAPrecruitment
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O
4mo ago

About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role can be based in either Bangalore, Mumbai or Delhi . In this role, you will: Strategic AWS Engagement & Influence Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. Influence joint account strategy and technical direction for high-priority opportunities. Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. Guide customers from early ideation through architecture design, prototyping, and production depl

awsartificial intelligenceai
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