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Customer Solutions Strategy Lead Jobs

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Explore current customer solutions strategy lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Palantir
📍 United States• Full-time• $135K – $200K/yr
14mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) understand our customers’ greatest pain points and design end-to-end solutions to address them. FDSEs solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles. FDSEs deploy ground breaking technical solutions to solve our customers’ hardest problems. Projects often start with a nebulous question like “Why are we losing customers?” or “How can we more effectively identify instances of money laundering?” FDSEs lead the way in developing a solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source technologies, and anything you and your team can build to drive real impact. You work with customers around the globe, where you gain rare insight into the world’s most important industries and institutions. We help our customers detect insider trading, improve disaster relief, fight healthcare fraud, and more. Each mission presents different challenges, from the regulatory environment to the nature of the data to the user population. You will work to accommodate all aspects of an environment to drive real technical outcomes for our customers. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technologies and languages, and even develop them yourself. You’ll work autonomously and make decisions independently,

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Sauce Labs Inc.
📍 Gurugram• Full-time
15mo ago

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . The Role: We are seeking an innovative and experienced AI Architect to join our engineering leadership team. This is a strategic role that will be instrumental in designing and building the next generation of AI-powered features for our continuous testing platform. You will be responsible for architecting scalable and robust AI solutions that transform how our customers gain insights from their test data and production environments, and how they create tests. Responsibilities: Define AI Architecture: Lead the design and architecture of cutting-edge AI/ML solutions for new product offerings, ensuring scalability, performance, quality and reliability within a cloud-native environment. AI-Powered Insights (Test & Production): Architect AI systems to derive actionable insights from vast quantities of test run logs and analytics data. This includes identifying patterns, anomalies, and performance trends. Production Error Reporting Integration: Design AI solutions that integrate with our existing error reporting product to analyze production issues for mobile and web applications, providing deeper understanding and predictive capabilities. Unified Data Intelligence: Develop architectures for combining insights from both test runs and production data, creating a holistic view of application quality and user experience. Automated Failure Analysis & Remediation: Architect AI models and systems t

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The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY ESS Service Technician do commission work on the ESS according to the processes. Technicians are assigned to a location within the field that modifies and repairs mechanical and electrical processes of the ESS, do the commission work and follows documentation pertaining to their assigned station in their department. JOB DESCRIPTION Assembles each stage of ESS according to processes Provide service and customer support during field visits Ability to troubleshoot, test, repair, and service equipment Diagnose errors and communicate with customer and team to determine appropriate solution Reads schematics Uses measuring tape, levels, squares for installations based on Engineering documentation (metric is preferred) Use of standard hand tools where applicable Use of power tools such as electric and pneumatic tools where applicable Use of multiple meters Drilling and handling of material such as (fiberglass, plastics composites and aluminum) Installation and removal of fasteners such as nuts, bolts and rivets Occasionally apply adhesives and sealants to ESS processes Install and repair of cooling system Demonstrates attention to detail Demonstrates required skills Gathers and analyzes information skillfully Communicates changes and progress Balances team and individual responsibilities Adapts to changes in the work environment Follows instruction, responds to management direction Demonstrates accuracy and thoroughness Displays willingness to make decisions Upholds organizational values Proper use of PPE and observes safety and security procedures of BYD and adhere to customer safety and procedures Other duties as assigned REQUIRED EDUCATION AND EXPERIENCE To perform this job successfully, an individual must be able to perform ea

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Datadog
📍 Denver• Full-time• From $100K/yr
16mo ago

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

aigorust
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Palantir
📍 London• Full-time• Hybrid
17mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analysing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organisational, and communication skills. Core Responsibilities Execute the revenue recognition process from the contract closeout phase to financial statement disclosure Drive revenue and cost of revenue month-end close process by creating and validating accruals, preparing journal entries and account reconciliations, ensuring policy compliance and developing standard reports Exercise judgment while ensuring that accounting conclusions are documented in technical memos in accordance with policies and current software revenue recognition rules Work actively with internal and external auditors to ensure audits are completed efficiently and effectively Identify, champion, and implement continuous improvement initiatives related to revenue processes, including systems, reporting, analysis Partnering with Finance and Sales leadership on revenue forecasting proc

accountingfinancesupply chain
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Palantir
📍 United States• Full-time• Hybrid• $90K – $140K/yr
17mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analyzing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organizational, and communication skills. Core Responsibilities Execute the revenue recognition process from the contract closeout phase to financial statement disclosure Drive revenue and cost of revenue month-end close process by creating and validating accruals, preparing journal entries and account reconciliations, ensuring policy compliance and developing standard reports Exercise judgment while ensuring that accounting conclusions are documented in technical memos in accordance with policies and current software revenue recognition rules Work actively with internal and external auditors to ensure audits are completed efficiently and effectively Identify, champion, and implement continuous improvement initiatives related to revenue processes, including systems, reporting, analysis Partnering with Finance and Sales leadership on revenue forecasting proce

accountingfinancesupply chain
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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain • Exp sh

gitagilescrum
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Datadog
📍 Copenhagen• Full-time• From $100K/yr
19mo ago

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. &nbs

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Datadog
📍 United States• Full-time• Remote• $124K – $165K/yr
19mo ago

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

REMOTEai
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Palantir
📍 United States• Full-time• Hybrid• $135K – $200K/yr
20mo ago

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Warp Speed Warp Speed builds on years of excellence in manufacturing to resurrect & revitalize the American Industrial Base. FDSEs on Warp Speed work directly with customers from the factory floor to the board room to understand their greatest problems and design and implement solutions using data. As Forward Deployed Software Engineers (FDSEs) you’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the most important industries and institutions globally! The Original Forward Deployed Software Engineer At Palantir, the Forward Deployed Software Engineer (FDSE) role isn’t just a job title: it’s the blueprint. We pioneered this unique position, embedding talented engineers directly with our customers to tackle their most pressing challenges head-on. As an FDSE, you’ll be at the intersection of world-changing problems and impactful technology, shaping solutions where they matter most. FDSEs work side by side with our customers, rapidly understanding their toughest issues; architecting and building solutions that leverage business-critical data and the latest advancements in AI to solve them. Whether it’s “How do we predict and mitigate wildfire risks to optimize power grids?” or “How can we analyze and adapt a global food supply chain to deliver life-saving aid on time?”, you’ll use your technical expertise, creativity, and problem-solving skills to drive real-world impact. You’ll have the rare opportunity to gain deep insight into and directly influence some of the world’s most c

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Datadog
📍 Minnesota, United States• Remote• $135K – $150K/yr
20mo ago

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

REMOTEai
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D
Datadog
📍 United States• Full-time• Remote• $135K – $150K/yr
20mo ago

Our SLED sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new State, Local, and Education accounts within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large State, Local, and Education organizations while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large SLED enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of value drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing expe

REMOTEai
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P-926 The Applied AI team at Databricks sits at the forefront of advancing AI/ML-powered products. Databricks’ customers are continuously creating new assets (tables, notebooks, dashboards, datarooms, pipelines, sql queries, ml models etc.) on the platform. Finding an asset is a critical user journey for Databricks’ customers which helps them accomplish their tasks. As our Search product continues to evolve, we are seeking multiple senior engineers to drive enhancements to our Search Quality. In 2026, we will focus on enhancing search ranking, improving query understanding, building robust evals and growing the coverage of assets to enable seamless search at scale. Key Responsibilities Drive the development and deployment of ML based search and discovery relevance models and systems integrated with Databricks' products and services. Design and implement automated ML and NLP pipelines for data preprocessing, query understanding and rewrite, ranking and retrieval, and model evaluation, enabling rapid experimentation and iteration. Collaborate with product managers and cross-functional teams to drive technology-first initiatives that enable novel business strategies and product roadmaps for the search and discovery experience. Contribute to building a robust framework for evaluating search ranking improvements - both offline and online. What We’re Looking For BS+ (M.S. or PhD preferred) in Computer Science, or a related field. 5+ years experience developing search relevance systems at scale in production or in high-impact research environments. Experience applying LLM to search relevance Experience in one or more of the following: Query understanding NLP Text mining Recommendations Personalization Discovery Conversational AI Strong understanding of computer science fundamentals. Contributions to well-used open-source projects. Why Join Us? At Databricks, we are building state-of-the-art AI solutions that red

sqlaiExcel
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P-375 The Search team at Databricks sits at the forefront of advancing AI/ML-powered products. Databricks’ customers are continuously creating new assets (tables, notebooks, dashboards, datarooms, pipelines, sql queries, ml models etc.) on the platform. Finding an asset is a critical user journey for Databricks’ customers which helps them accomplish their tasks. As our Search product continues to evolve, we are seeking a Staff Engineer to lead enhancements to our Search Quality. We are focusing on enhancing search ranking, improving query understanding, building robust evals and growing the coverage of assets to enable seamless search at scale. Key Responsibilities Drive the development and deployment of ML based search and discovery relevance models and systems integrated with Databricks' products and services. Design and implement automated ML and NLP pipelines for data preprocessing, query understanding and rewrite, ranking and retrieval, and model evaluation, enabling rapid experimentation and iteration. Collaborate with product managers and cross-functional teams to drive technology-first initiatives that enable novel business strategies and product roadmaps for the search and discovery experience. Contribute to building a robust framework for evaluating search ranking improvements - both offline and online. What We’re Looking For BS+ (M.S. or PhD preferred) in Computer Science, or a related field. 10+ years experience developing search relevance systems at scale in production or in high-impact research environments. Experience applying LLM to search relevance Experience in one or more of the following: Query understanding NLP Text mining Recommendations Personalization Discovery Conversational AI Strong understanding of computer science fundamentals. Contributions to well-used open-source projects. Why Join Us? At Databricks, we are building state-of-the-art AI solutions that redefine how users inte

sqlaiExcel
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D
Datadog
📍 Remote, Canada• Remote
20mo ago

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog valu

REMOTEai
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