Customer Success Architect Jobs

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . About the Role We are looking for a senior, self-directed SOC Analyst to join our lean global security operations team based in Pune. As the sole security operations resource during non-US business hours, you will own the full spectrum of alert triage, incident investigation, and response for your shift. This role requires someone who can function as both an L2 investigator and an L3 responder depending on the situation, without rel

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Cloud Engineer About the Role We're looking for a Cloud Engineer to own and evolve our Microsoft Azure environment — from core infrastructure to the data and AI platforms built on top of it. You'll drive our shift from legacy VM-based infrastructure to modern, cloud-native architecture, using Infrastructure as Code (Bicep) and automation (PowerShell) as your default tools rather than manual work. Beyond infrastructure, you'll

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Location: India (Pune / Hybrid) Type: Full-time Reports To: VP Engineering The Role This is a pivotal leadership role for someone who started their career as an engineer and has grown into an inspiring, delivery-focused leader. You will build, grow, and lead our India engineering team from the ground up — hiring great people, establishing strong engineering culture, and ensuring the India team&n

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are looking for a Senior Program Delivery Manager to serve as the operational backbone of our Pune location. You will coordinate delivery across engineering teams, partner with local HR on people operations, and ensure the Pune office runs effectively as the primary home for our development workforce. This is a cross-cutting role: you'll be the connective tissue between team-level execution and organizational de

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are seeking a Manager, Cloud Engineering to lead and develop a team of cloud engineers while serving as a key technical authority for the architecture, reliability, and evolution of our cloud platform. This role combines hands-on technical leadership with team development, driving infrastructure modernization, automation, and operational excellence across our global SaaS environment while building and mentoring a high-performing enginee

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are looking for a Senior Full Stack Engineer to build and evolve our platform using .NET, React, and SQL Server-based systems. You will work across services, APIs, and front-end systems with a focus on scalability, reliability, and maintainability. You will operate within a globally distributed Agile team (Scrum and ShapeUp), where engineers own delivery, from design through deployment, while collaboratin

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . Network Operations Engineer About the Role We're looking for a Network Operations Engineer to join our CloudOps team and keep our infrastructure secure, patched, and available around the clock. You'll monitor and support a multi-cloud environment, primarily Azure, with an AWS footprint, spanning Windows, Linux, and SQL Server systems. Coverage runs follow-the-sun, so you'll be part of a rotation that ensures alerts never go u

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Location- Chennai Team: Engineering Enablement Group As a Senior Software Engineer in our Engineering Enablement Group, you will lead the re-design and evolution of our Mobile Branding framework — the system that enables customers to create custom-branded versions of the Appian mobile application for both iOS and Android. You will drive the architectural modernization of the end-to-end branding pipeline, from the customer-facing Forum application and provisioning tools to the backend build service running on Mac EC2 runners in AWS. By leveraging modern microservices, CI/CD automation, and cloud-native infrastructure, you will transform the current system into a more reliable, scalable, and maintainable platform that reduces manual intervention and accelerates customer delivery. We are looking for a technical leader who can bridge the gap between complex Ruby/Bash-based tooling, Appian process models, and AWS infrastructure to deliver a seamless mobile branding experience. Primary Qualifications: 6-9 Strong working experience with Android and iOS frameworks and mobile application development workflows. Familiarity with mobile build systems (Fastlane, Xcode, Gradle) and code-signing workflows. Experience with proficiency in Python, with experience in Ruby, Bash, or Go being a plus. Advanced experience with AWS infrastructure (S3, Lambda, EC2) and CI/CD pipeline design. Strong end-to-end knowledge of pipeline creation, deployment automation, and infrastructure-as-code (Terraform). Familiarity with monitoring, observability, and performanc

This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. CDD Risk Analyst APAC Our Customer Risk Review team is looking for a hands-on analyst with experience in the payments and/or finance industry. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You will contribute to the practice of enhanced due diligence, anti-fraud and anti-money laundering whilst driving change and projects. The job doesn’t stop there as you will also be responsible for projects to improve operational scalability that impact our day-to-day work. Operating with a hands-on mindset, you will independently manage intricate customer due diligence cases while serving as a catalyst for efficiency. You will assist in refining our standard operating procedures, mentor colleagues, and utilize data insights to automate and enhance our daily operational workflows. What you will do Perform periodic review of customer files in accordance with internal KYC/CDD requirements. Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance. Collect and analyze customer information on a periodic basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Drive process improvements and automation on our workflow procedures. Engage, drive and lead projects alo

The Opportunity This is an exciting time at Enigma. We’re on the cusp of releasing our next generation of small business intelligence products built on years of learnings in the space. We are seeking an experienced Data Scientist to join our Entity Resolution team and help shape the trajectory of these products. Your work will directly impact the accuracy, scalability, and predictive capabilities of our data platform, influencing key business decisions for our customers. The Role Data is at the core of Enigma’s product, which makes data science the beating heart of what we ship. As a Data Scientist on the Entity Resolution Team, you will work in a cross-functional team alongside other data scientists, engineers, and business stakeholders. You will own problems end to end–from raw source data, through models and scalable pipelines, to the customer interface. Your impact will be measured by the contributions you make with your team to improve the accuracy of our data and the value of our product to our customers. What You’ll Do Translate customer goals into working solutions, using large-scale data transformation, sound statistics, and high-quality code. Most of our work is in Databricks (both Spark SQL + PySpark), supported by statistical tooling, and by ML/AI where the problem calls for it. Set a high standard for rigorous analysis and model development, grounded in sound statistical practice, so that results are high-quality and reproducible. Treat data as a reflection of the real world, and develop repeatable strategies for validating results against ground truth. Develop techniques to detect gaps in our data, find the source, and close them in a way that improves the product. Apply a data-focused, first-principles approach to problem solving. We value people who bias toward simple and elegant solutions, but who can implement state-of-the-art models and techniques when the problem requires it What Makes This Role Exciting? Technical challenge : Enigma

The Opportunity This is a critical and exciting time at Enigma. Our customers consistently tell us that our data products create tremendous value and are deeply aligned with their most important workflows. As demand grows, we have an urgent opportunity to improve both the intelligence of our data and the systems through which customers access it. We are looking for an experienced Senior/Staff Machine Learning Engineer to join our Match Team and help shape the next generation of Enigma’s customer-facing data products. In this role, you will combine advanced statistical and machine learning research with the engineering systems required to power fast, relevant, and reliable search experiences at scale. This is a uniquely high-impact role sitting at the intersection of information retrieval, ranking systems, semantic search, distributed systems, and customer data delivery. The Role At the core of Enigma’s product is our data, which makes both data science and delivery systems central to what we build. As a Senior/Staff ML Engineer on the Match Team, you will lead efforts that improve the relevance, latency, and scalability of our customer-facing data products. You’ll work across the full lifecycle: framing retrieval and ranking problems, developing models and experimentation strategies, evaluating results using real-world signals, and implementing high-throughput search and retrieval systems. This role is ideal for someone who is excited by both hard ranking/search problems and the systems challenges of turning those solutions into low-latency, production-grade retrieval systems. What You'll Do Develop innovative solutions to complex problems in information retrieval, ranking, semantic search, query understanding, and recommendation systems Build and optimize low-latency, high-throughput search APIs, indexing pipelines, and retrieval systems using Python, Typesense, and AWS Evaluate and evolve our search technology stack, driving technical design decisions across index

VTS is looking for an intelligent, self-motivated sales professional to join our team as an Account Executive in our New York office. Our Account Executives are hard working, coachable, curious, adaptable and take a process-oriented approach to closing new business on a quarterly basis. If this describes you and being at the forefront of innovation in the world’s second largest asset class, then we want you on our team! As an Account Executive at VTS, you’ll lead net-new customer acquisition across strategic, high-value accounts. This role is designed for a consultative seller who thrives in complex sales cycles, can operate at the executive level, and consistently closes large, multi-year deals. You will own the full sales lifecycle—from prospecting and discovery through negotiation and close—while partnering closely with Sales Development, Solutions Engineering, Product, and Leadership To thrive in this role you must be driven, and possess an eagerness to learn. A high level of accountability towards a quality work product. You value collaboration, engaging cross-functional partners to solve challenges to ensure the best strategy is applied to the client. You should possess a natural curiosity and desire to understand the business, customer insights, and real estate industry. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What Makes This Job Awesome? Help bring Commercial Real Estate into the 21st Century - map customer’s key issues to our solution Become an expert on the VTS product suite and value proposition (focus on driving tenant experience outcomes on an asset level through VTS RIse) Present to C-level executives on the value of the VTS solution through product demonstrations in person and via web tools Represent VTS and evangelize our vision through in-market events, industry groups, and CRE specific initiatives Prospect, nurture, and close new business&nbs

Role Purpose: As a Principal iOS Engineer, you will make sure that our SDK stays cutting edge and therefore elegantly converts strangers into trusted users. You take pride in combining mobile native technologies with ML and CV. You feel comfortable switching hats between software development, software architecture, business requirements gathering, and working with our machine learning experts. You enjoy learning new technologies and sharing your code with others. Our team has already proven that our mobile SDK solution was perfect for far more than 100 Million users, join our team to make it even better. Example Responsibilities You’ll be responsible for the further development and architecture of our core products (mainly our native iOS SDK and sometimes on our end user-facing customer applications, cross-platform deliveries, …) Take ownership in delivering new functionality and fixes from idea creation, through the design phase until the public release. You write clean, readable and well documented code and you understand that your changes impact hundreds of well known applications in the app store and influence the experience of an impressive number of daily unique end-users using our SDK. Participate in resolving issues together with our customers. Collaborate with the whole R&D team / entire company to build features that matter Manage your own work by organizing your time, prioritizing tasks and taking ownership of topics. Experience and Qualifications 8+ years of experience in developing iOS applications in Swift Strong understanding of software design patterns as well as iOS specifics Capable of working on large scale projects Obsessive in delivering quality software Business driven and result-oriented individual Effective communication & collaboration skills as you will be working a high performing team who currently works in a distributed setup Experience with CI/CD Test Automation - writing Unit and Integration tests Android bas

About the Role At Jumio, the Software Development Engineer IV - QA (SDE-IV, QA) is a senior technical role focused on ensuring the quality, performance, and reliability of highly scalable web portals and distributed backend systems. Our platform spans multiple Java Spring Boot microservices and customer-facing web portals , deployed across AWS ECS, EKS, and Lambda , and integrated through event-driven messaging using SNS/SQS . In this role you will design and drive the test automation strategy for both UI (Playwright) and API/service layers, set the quality bar for the team, and act as a force multiplier — mentoring other engineers and embedding quality earlier in the development lifecycle. You will work closely with development, product, and DevOps teams to ensure our products meet the highest standards of quality, scalability, and security. This is a hands-on senior IC role: you will write code, but you will also influence architecture, own cross-service test strategy, and make build-vs-buy decisions for testing tooling. T-Shaped Engineering Expectation As part of Jumio's engineering culture, you will adopt a T-shaped engineering approach. Beyond deep expertise in test automation and quality engineering, you will contribute across the development lifecycle — understanding software architecture, participating in design and API-contract discussions, reviewing application code, and ensuring our distributed systems are testable, observable, and resilient by design. Role Value This role is critical to ensuring the reliability, scalability, and security of Jumio's products. By architecting and maintaining automated testing frameworks across web, API, and event-driven layers, you will enable faster, higher-confidence releases and reduce production risk in a complex microservices environment. What You'll Do Test Architecture & Strategy Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integ

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, Digital Marketing Manager lead HALA’s digital marketing and performance acquisition activities to drive customer and merchant growth across payment products and services. The role owns digital channel strategy, campaign performance, acquisition funnels, and budget optimization to maximize conversion, ROI, and sustainable growth. Responsibilities: Develop and lead the digital marketing and paid acquisition strategy across SEM, paid social, display, and other relevant channels. Own digital acquisition performance across the funnel, from awareness and lead generation through conversion and activation. Manage digital marketing budgets and optimize channel allocation based on CAC, conversion, ROI, and business performance. Lead campaign planning, audience targeting, retargeting, and A/B testing to continuously improve performance. Oversee landing-page and conversion-funnel optimization in collaboration with Product, Creative, and Technology teams. Establish and monitor digital marketing KPIs, attribution, dashboards, and performance reporting. Partner with Product, Sales, Data, Creative, Marketing Operations, and Compliance to support product launches and growth initiatives. Identify new digital channels, technologies, and growth opportunities relevant to HALA’s customer and merchant segments. Ensure digital campaigns comply with HALA’s brand standards, internal policies, and applic