Customer Success Architect Jobs

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Country Manager to be the single-threaded owner of establishing and growing Notion’s presence in Italy. This is a market-building leadership role. You will create initial market momentum, convert early demand into lighthouse customer wins, and install a repeatable operating system that scales. Think of it as building a startup within Notion: you will own Notion's mission delivery and revenue maximization in-country — partnering closely with Sales, Marketing, Customer Success, Professional Services, and other teams to maximize impact. You'll operate with a high degree of autonomy in local decision-making, while staying tightly aligned with global and regional strategy. You'll report to the EMEA GM. What You'll Achieve: You will be accountable for all revenue of the Italy business Deeply understand existing and prospective Notion users in-market — their workflows, use cases, and unmet needs — and translate those insights into a market strategy Build momentum in the local ecosystem through community, startups, strategic partnerships, and customer advocacy Establish Notion’s brand presence in-market an

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Country Manager to be the single-threaded owner of establishing and growing Notion’s presence in Spain. This is a market-building leadership role. You will create initial market momentum, convert early demand into lighthouse customer wins, and install a repeatable operating system that scales. Think of it as building a startup within Notion: you will own Notion's mission delivery and revenue maximization in-country — partnering closely with Sales, Marketing, Customer Success, Professional Services, and other cross-functional teams to maximize impact. You'll operate with a high degree of autonomy in local decision-making, while staying tightly aligned with global and regional strategy. You'll report to the EMEA GM. What You'll Achieve: You will be accountable for all revenue of the Spain business Deeply understand existing and prospective Notion users in-market — their workflows, use cases, and unmet needs — and translate those insights into a market strategy Build momentum in the local ecosystem through community, startups, strategic partnerships, and customer advocacy Establish Notion’s brand pres

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Senior Delivery Director, Program Management role is part of the Snowflake Services Delivery Team. Our purpose is to accelerate customer adoption and drive customer business objectives. We do this through a portfolio of services, delivered by world class consultants that leverage our leading practices, methodologies and tools. The Senior Delivery Director leads our team of Project Managers and the Project Manager (PM) teams that deliver on the Snowflake Services Delivery offerings to meet the customer business objectives/ goals. In this highly strategic role, the Delivery Director will develop and maintain strategies and processes to deliver best-in-class consulting and implementation services to accelerate customer success on their Snowflake journey. RESPONSIBILITIES : Delivery Readiness Hire, coach, and lead the PM Delivery Team to meet customer goals while creating a culture of high performance, growth, and ownership Build and execute a strategic and actionable business plan that meets the Services Delivery regional objectives, including revenue and consumption targets Create highly accurate financial forecasts as to revenue, utilization, backlog burndown, and hiring goals Lead the Delivery Team through large complex engagements, engaging at executive and sponsor lev

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. An Account Executive on our Majors team is one of Snowflake's most senior individual contributor sales roles. Our Account Executives are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. This role will be supporting our Financial Service division. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: Act customer first and obsessed with helping customers drive digital transformation. Think big and demonstrate excellence in the application of technology to solve all kinds of problems. Possess a “Get it done” and “Own it” philosophy to drive customer success. Knowledge and experience within the data science, analytics, or big data markets. Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information. IN THIS ROLE YOU WILL GET TO: Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper

InvGate es una empresa SaaS en constante crecimiento que desarrolla productos destinados al IT management y la automatización de servicios. Actualmente contamos con clientes en más de 70 países y en industrias tan diversas como bancos, e-commerce, educación y tecnología. Buscamos sumar un/a Senior Account Executive a nuestro equipo comercial en Argentina, con foco en el segmento Enterprise . El perfil ideal es una persona con sólida experiencia en ventas B2B SaaS , acostumbrada a gestionar procesos comerciales complejos, construir relaciones con múltiples stakeholders y llevar oportunidades de alto valor desde su desarrollo hasta el cierre. En este rol vas a tener ownership sobre el ciclo completo de ventas y un rol clave en el desarrollo de nuevas cuentas Enterprise en Argentina. ¿Qué vas a hacer? Gestionar el ciclo completo de ventas , desde la generación y desarrollo de oportunidades hasta la negociación y el cierre. Desarrollar nuevas cuentas dentro del segmento Enterprise , construyendo relaciones comerciales de largo plazo. Llevar adelante procesos de venta consultiva , entendiendo en profundidad los desafíos y necesidades de cada organización. Diseñar estrategias comerciales para cada oportunidad, adaptando el approach a los distintos stakeholders y dinámicas de cada cuenta. Construir y desarrollar relaciones con múltiples interlocutores y tomadores de decisión , incluyendo perfiles C-level. Trabajar junto al equipo de Pre Sales para llevar adelante demos y construir propuestas de valor alineadas con las necesidades del cliente. Negociar contratos y condiciones comerciales, llevando las oportunidades hasta su cierre. Gestionar de manera estratégica el pipeline y mantener actualizada la información en el CRM. Trabajar de manera colaborativa con Pre Sales, Customer Success y otras áreas internas para acompañar el proceso comercial de punta a punta. Identificar nuevas oportunidades de negocio y desarrollar un profundo conocimiento del merc

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the Role Synthesia is looking for a Senior Sales Operations Analyst to help our sales organization run efficiently, scale smoothly, and make faster, better-informed decisions. You'll own the systems, data, and processes that power our go-to-market motion partnering closely with Sales, Finance, and RevOps to keep the engine running and to surface the insights leadership needs to forecast and plan. This is a hands-on role for someone who's equally comfortable deep in Salesforce configuration as they are building a forecast model or presenting a pipeline analysis to sales leadership. What You'll Do Drive reporting & analytics — Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership Support forecasting — Prepare and validate the data behind weekly/monthly/quarterly forecast calls Design sales processes — Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows Support compensation & quota planning — Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance Partner cross-functionally — Work with Marketing, Customer Success/RevOps, and Finance

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth

Accounting Manager Remote – United States | Brooklyn, NY or Burlington, VT About the Role EnergyHub empowers utilities and their customers to build a cleaner, more distributed energy future — helping consumers turn smart thermostats, EVs, and batteries into virtual power plants that keep the grid stable and expand renewable capacity. We're looking for an Accounting Manager to join a growing Finance team at a pivotal moment in EnergyHub's evolution. This is a role for a technically rigorous accountant who brings precision and depth to everything they touch — someone who is energized by complexity and holds the work to an uncompromising standard. You'll own the month-end close end-to-end, serve as the technical anchor of the accounting function, and have genuine influence over how our processes and reporting evolve. You'll work within a structure set by our parent company, Alarm.com (Nasdaq: ALRM), while building something that truly serves EnergyHub. If you're passionate about technical accounting, ready to take real ownership, and want your work to matter beyond the close, this role was written for you. What You'll Do Own EnergyHub's month-end and quarter-end close — journal entries, account reconciliations, and supporting schedules prepared with accuracy and on time, within the broader schedule set by Alarm.com corporate accounting Evaluate and redesign the close process from the ground up, building scalable, repeatable workflows and the documentation and controls to support them Serve as the escalation point for complex or judgmental accounting matters, including revenue recognition under ASC 606 Partner with Alarm.com corporate accounting as EnergyHub's primary close liaison — meeting their standards for accuracy, documentation, and deadlines while translating requirements back to the EnergyHub team in a way that supports rather than impedes the business Partner with EnergyHub's internal teams — operations, customer success, FP&A — to provide the accounting g

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. Location: Remote | Work Model: Remote field role About the Team The Appian Commercial & Insurance Sales team is a high-performing group dedicated to helping Fortune 500 companies and leading financial institutions revolutionize their business operations. Our mission is to expand Appian’s footprint across the United States by demonstrating how our platform delivers AI-Powered Process Automation to solve the industry's most complex operational challenges. We operate as a collaborative ecosystem, working side-by-side with internal engineering, customer success, and partner networks to dominate the automation market. The Opportunity Are you inspired by the chance to solve your customers’ biggest challenges? At Appian, you can make that kind of difference. As an Enterprise Account Executive, you will take full ownership of a strategic, high-growth geographic territory. This is an elite opportunity to sell market-leading Enterprise-Grade Orchestration software to decision-makers who are actively looking to modernize legacy infrastructure. You won’t just manage relationships; you will act as a visionary advisor, leveraging use cases from industry pioneers to land net-new logos and accelerate your career trajectory. What You’ll Do Command Complex Sales Cycles: Lead complex, end-to-end enterprise sales cycles across the Commercial and Financial Services sectors, navigat

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As a Digital Asset Trade Operations Specialist, you will manage end-to-end settlement workflows, safeguard ledger integrity, and act as the primary operational point of contact for institutional counterparties. You will collaborate closely with Trading, Treasury, Risk, and Product teams to ensure seamless execution and liquidity across the digital asset lifecycle. Key Responsibilities Counterparty & Settlement Management: Serve as the main operational contact for an assigned portfolio of institutional counterparties. Execute trade settlements within agreed SLAs and track operational performance against KPIs. Reconciliation & Data Integrity: Perform daily multi-system reconciliations across internal ledgers and external platforms (custodians, exchanges, banking partners). Swiftly identify, investigate, and resolve breaks to ensure 100% data accuracy. Treasury & Inventory Monitoring: Track daily inventory requirements for trading, settlement, lending, and borrowing activities. Partner directly with Treasury Management to optimize asset location and liquidity. Cross-Functional Collaboration: Work alongside Trading, Product, and Customer Success teams to understand client needs, refine execution workflows, and deliver a best-in-class institutional

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Payments team oversees the full commercial lifecycle of payments customers, being the in-house Payment subject matter experts to support our customers and team members. The Specialists have a wide range of responsibilities, including sales and onboarding, account management, data analysis, and project-based activities. JOB SUMMARY: The Payments Specialist will 1) drive go-to-market function of payments by supporting and enabling the Sales team, analyzing customer’s credit card statements, and providing pre-sale rate analysis; 2) Attach and onboard customers to payments; 3) Work closely with Customer Success and Account Management teams to manage portfolio of customers to drive Payments adoption/usage and optimize revenue, negotiating rates directly with customers; 4) Participate in and manage projects related to payments across the portfolio and/or at the brand level. MINIMUM QUALIFICATIONS AND REQUIREMENTS: • Bachelor’s degree in analytical field (business, math, economics) or equivalent experience • 1-3 years relevant experience in Payments, account management, or analysis • Payments experience required • Strong analyt