Customer Success Enablement Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Senior Manager, xDR Sales Strategy & Operations Opportunity As the Senior Manager, xDR Sales Strategy & Operations, you will be both the strategic engine behind the AMER xDR organization and the people leader for the EMEA and APJ xDR Operations team members. You will lead regional and global planning, own business performance reporting, and act as a trusted advisor to xDR Leaders across all three regions. In addition to directly managing the EMEA and APJ ops team, you will set the standard for how the global xDR ops function operates — building a cohesive, high-performing team that drives consistency in KPIs, processes, and systems worldwide. This is a high-impact, highly visible role for a builder who thrives in complexity, develops talent, and delivers quality at scale. What You'll Be Doing Lead and Develop Global Op

The Inside Account Executive role focuses exclusively on formulating and executing a sales strategy within MongoDB’s most strategic accounts, closing net new workloads and expanding MongoDB’s footprint. What you will be doing Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic relationships with executives and multi-level champions, aligning to their key initiatives and long term goals. Collaborate cross-functionally with Customer Success, Professional Services, Marketing, Product, and the internal sales ecosystem to drive customer adoption and satisfaction Meet and exceed quarterly quotas on NWLs, NARR, and PS. Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and set you up for future success What you will bring to the table Min. 3 year B2B sales experience in a quota carrying closing role, or Strategic Account-based selling experience Experience selling complex Saas and/or Cloud products/services. A proven track record of overachievement through generating your own pipeline and hitting sales targets. Energetic, upbeat, entrepreneurial, tenacious teammate. Possess a strong desire to be successful. Ability to articulate the business value of complex enterprise technology both in verbal and written forms. Passionate about growing your career in the largest and fastest growing market in software (database) through constant development of sales and tech skills What we will bring to the table Opportunity to work with and learn from MongoDB’s most talented and experienced Account Executives. Internal mentor and buddy program cross-departmentally Clear and defined career path to EAE Uncapped commissions’ About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined

The Inside Account Executive role focuses exclusively on formulating and executing a sales strategy within MongoDB’s most strategic accounts, closing net new workloads and expanding MongoDB’s footprint. We're looking to speak with candidates based in Toronto for our hybrid working model. What you will be doing Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic relationships with executives and multi-level champions, aligning to their key initiatives and long term goals Collaborate cross-functionally with Customer Success, Professional Services, Marketing, Product, and the internal sales ecosystem to drive customer adoption and satisfaction Meet and exceed quarterly quotas on NWLs, NARR, and PS Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and set you up for future success What you will bring to the table Min. 1 year B2B sales experience in a quota carrying closing role, or Strategic Account-based selling experience Experience selling complex Saas and/or Cloud products/services A proven track record of overachievement through generating your own pipeline and hitting sales targets Energetic, upbeat, entrepreneurial, tenacious teammate. Possess a strong desire to be successful Ability to articulate the business value of complex enterprise technology both in verbal and written forms Passionate about growing your career in the largest and fastest growing market in software (database) through constant development of sales and tech skills What we will bring to the table Opportunity to work with and learn from MongoDB’s most talented and experienced Account Executives. Internal mentor and buddy program cross-departmentally Clear and defined career path to EAE Uncapped commissions’ About MongoDB MongoDB is built for change, empowering our customers and

We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team. MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus Experience across the LATAM market, beyond Mexico a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role We are seeking a Pre-sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams to deliver innovative identity and access management (IAM) solutions that align with business goals. This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region. The Opportunity Reporting into the EMEA Office of the Field CTO, this role will be challenged daily to show prospects and customers how Okta can help solve their business challenges. We are searching for individuals that have experience deploying identity and access management solutions in large and complex environments. This hands-on experience and exposure to the operational aspect of real customer deployments is what sets you apart and provides credibility to the architectures you design and propose. Your proven experience with other products and legacy solutions will be invaluable when assessing a customer’s existing challenges and planning the

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Software Architect to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for an experienced Software Architect to join our team and help us build the future of identity and access management. Ideal candidate should be : Hands-on expert developer in Java who is deeply technical with a passion for building high-quality, secure, and p

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Principal Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for a seasoned Principal Engineer to join our team and help us build the future of identity and access management. Ideal candidate should be Hands-on expert developer in Java who is deeply technical with a passion for building

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, our Customer Experience Center hosts the leadership of our most valued prospects, customers, and partners to understand their strategic priorities and align on how Okta serves as a strategic partner in driving their overall business success. Our Executive Briefings are the face of Okta – showcasing our vision, product innovation, and culture while building lasting strategic partnerships. We are looking for an experienced Executive Briefing Program Manager to drive the strategy and end-to-end execution of executive briefings at our flagship HQ center in San Francisco. This is a high-visibility, high-impact role with direct exposure to executive leadership across Okta and our enterprise customer portfolio. Key Responsibilities Strategic Ownership: Own the briefing strategy for our flagship San Francisco center, measuring success and regularly reporting out ROI and pipeline impact to executive stakeholders. Briefing Execution: Lead high-touch briefing engagements from initial request to post-briefing follow-up, ensuring an exceptional, white-glove experience. GTM & Account Team Partnership: Collaborate with Enterprise Sales, Customer Success, and Solutions Engineers to define briefing objectives, customize agendas, build prep materials, and facilitate pre-briefing alignment and post-brief ing debriefs. Executive Speaker Management: Source, prep, and manage internal discussion leaders (VP+ and C-Suite); continuously cultivate and enable

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta you can manage access across any application, person, or device. Whether the people are employees, partners, or customers, or the applications are in the cloud, on premises, or on a mobile device, Okta helps you become more secure, make people more productive, and maintain compliance. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Softwa

Role Description As a Technical Solutions Specialist based in Japan, you will serve as a trusted technical advisor to Dropbox customers, partners, and our Direct Sales and Channel teams across Japan and Korea. You will independently lead technical discovery, solution design, product demonstrations, integration and security discussions, pilots, and proofs of concept across both markets. You will help customers understand how Dropbox can enable secure collaboration, AI-powered workflows, and broader workplace transformation. Working closely with Sales, Channel, Customer Success, Product, and Engineering, you will translate complex technical requirements into clear business outcomes, support strategic opportunities from early discovery through post-sales handoff, and strengthen the technical capabilities of our partner ecosystem. Responsibilities Partner with the Direct Sales and Channel teams to understand customer requirements and design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations. Lead technical discovery sessions, product demonstrations, architecture workshops, security reviews, pilots, and proofs of concept. Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and the ongoing management and security of Dropbox solutions. Build trusted technical relationships with stakeholders across IT, Security, Engineering, Operations, business leadership, and executive teams, confidently addressing technical objections and risk considerations. Translate technical capabilities into clear business value and develop tailored workflows and solutions that support measurable customer outcomes. Enable Sales teams, Customer Success teams, service delivery partners, and channel partners through technical training, demonstrations, and reusable content, while ensuring a smooth transition from pre-sales to post-sales. Represent the voice of the customer to Dropbox Product teams and leadership, and pa

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organiza

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Account Manager, you manage a portfolio of Enterprise customers where relationships are strategic and multi-stakeholder. You are responsible for driving retention and revenue growth through renewals, upsells, and cross-sells while ensuring customers achieve measurable business value. You act as a strategic advisor, leveraging insights and data to help customers realize ROI and deepen their partnership with Trustpilot. What you'll be doing: Retention & Renewal: Manage complex enterprise renewals to achieve high Gross Renewal Rates (GRR) and ensure long-term partnership continuity. Growth: Drive strategic upsell and cross-sell across multiple products, markets, or divisions to deliver sustained Net Revenue Retention (NRR) growth. Strategic Account Planning: Develop multi-year account strategies and executive engagement plans aligned with customer priorities. Executive Relationship Management: Build trusted partnerships with senior stakeholders, driving alignment and value realization. Cross-Functional Collaboration: Work with Customer Success, Product, and Marketing to deliver a unified customer experience and advocate for customer needs. Market & Insight Leadership: Provide customer and market feedback to inform commercial strategy, pricing, and roadmap decisions. Who you are: You have extensive experience managing enterprise or strategic accounts in a SaaS or technology environment. Proven success driving multi-year renewals, upsells, and NRR growth in complex customer environments. Exceptional commercial acumen and executive communication skills. Strong negotiation

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: Goal: Help grow Trustpilot by bringing new clients onto the world's largest independent consumer platform Key Responsibilities: Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal teams to provide the best solutions for customers. Location: London, with a hybrid work setup (3 days in the office, 2 days remote). You will help our new business team expand globally. Our partners rely on us to enhance their visibility, establish their reputation, and boost their sales. If you share our values of being open, transparent and collaborative, and you are motivated by selling a solution you believe in, then read on… What you’ll be doing: Generate new business opportunities with prospective clients by targeting various verticals in the UK market Manage the entire sales cycle, from lead generation to closing Work closely with your colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Collaborate with our marketing team to convert inbound leads from events, webinars and case studies Build and manage a robust pipeline to meet and exceed your targets Who you are: A drive to continuously learn and improve Knowledge of a SaaS business model, e-commerce or an online reviews market Proven ability to identify, engage and close deals with senior decision-makers Familiarity with the e-commerce landscape and key industry players We are: Our sales teams are highly collaborative. We’re a great place to work if you enjoy seeing your contributions recognised Our culture is dynamic, and our employees grow as w

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Account Executive at Trustpilot, you will be a lead architect in our mission to create a universal currency of trust. In an era where authenticity is everything, you’ll empower businesses to grow by leveraging the voices of millions of consumers. You aren't just selling a platform; you’re helping brands build lasting credibility in a high-energy, consultative environment where your impact is visible with a great earning potential. You’ll be an integral part of the growth engine of Trustpilot and responsible for developing new business on our Belgium market and converting generated leads into new customers. You’ll know how to uncover your client’s needs and use a consultative sales approach to offer the best and most valuable solution. What you’ll be doing: Proactively build relationships and seek new business opportunities Generate new business opportunities with prospective clients by targeting various verticals Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing) Illustrate the value of Trustpilot products and software solutions to demonstrate growth opportunities and return of investment Compile and analyse data to present trends to prospects and clients Work closely with your colleagues in Customer Success, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Build a healthy pipeline to ensure that you’re always exceeding your targets Who you are: Fluent in Flemish along with English working proficiency, additional French language skills are preferred Proven experience in a similar commercial role