Customer Success Engineer Devops Jobs

We're seeking a driven, entrepreneurial AI Strategist to join a newly formed team bringing Asana Service Management to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, directly with our enterprise customers to design, deploy, and scale AI workflows that transform their business operations. This role is a unique hybrid: part Customer Success Manager, part implementation consultant, and part product strategist, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable implementation and success motions that will scale across Asana's customer base & field organization. You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. Equipped with deep product knowledge and an AI-forward mindset, you will serve as a strategic thought partner and trusted advisor. Unlike a traditional relationship-focused CSM, your primary mission is to accelerate time to first value by guiding customers through complex technical implementation planning, configuration, and migration. You will be responsible for identifying deployment risks early, driving immediate adoption, and converting your hands-on execution into a reusable playbook that will scale our team and empower future customers. This role is ideal for someone who understands the IT buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. This role can either be fully remote depending on which US state you live in, or based in our New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Friday

As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of DACH, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across Germany, Austria and Switzerland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Manufacturing, Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you’ll achieve Build a strong community of customers, partners, and employees across the DACH region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive re

As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of UKI & NE, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across the United Kingdom and Ireland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays & Fridays depending on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Build a strong community of customers, partners, and employees across the UKI region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive represent

We’re looking for an experienced Associate to join our growing GTM Strategy & Operations team. Our team solves complex problems that require insight, creativity, and execution through building scalable processes, tools, and systems for our rapidly growing global business. You will own the day-to-day management and strategy of the sales productivity tool ecosystem that powers our Sales and Customer Success organizations - including contact intelligence, outbound sequencing, and data enrichment platforms. Doing this successfully requires a deep understanding of the “day in the life” for field teams, strong vendor management skills, and the ability to translate business needs into tooling solutions that help Datadog grow 10x. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. You Will Own the tool portfolio: Manage the strategy, lifecycle, and day-to-day administration of Datadog’s sales productivity tools, including contact intelligence, outbound sequencing, and data enrichment platforms Lead AI tooling strategy: Identify, evaluate, and pilot AI-powered tools and features that enhance sales productivity - from AI-assisted prospecting and enrichment to intelligent sequencing and personalization - and help define Datadog’s forward-looking AI tooling roadmap for the Sales and CS organizations Drive vendor performance: Manage vendor relationships, contract renewals, and commercial negotiations in partnership with Legal, Finance, and Procurement - including benchmarking tools against alternatives and driving competitive pricing Measure impact: Define and track success metrics across all managed tools (e.g., adoption rates, data quality, pipeline influenced) and use findings to make data-driven consolidation, expansion, or replacement decisions Partner with the field: Wo

About the role: Datadog is building a product-led Competitive Intelligence function to help inform product strategy, roadmap prioritization, positioning, and competitive readiness. As the Head of Competitive Intelligence you will build and lead the CompIntel function across priority competitors and adjacent market opportunities. You will translate competitor product evolution, technical capabilities, launches, pricing value, customer sentiment, analyst narratives, and ecosystem shifts into actionable insights for Product, GTM, Sales Engineering, Customer Success, Technical Advocacy, and leadership. In this highly technical, hands-on leadership role, you should understand how observability products are implemented, where workflows differ, what technical claims are credible, and how product gaps translate into customer impact. What You'll Do: Own the recurring competitive radar for Datadog’s priority competitor set, including taxonomy, source standards, evidence quality, and update cadence. Produce competitive deep dives, feature-gap analyses, early-warning briefs, and opportunity assessments tied to specific product domains and leadership questions. Translate CompIntel findings into roadmap recommendations, product differentiation hypotheses, and Product-facing decision guidance. Build and maintain a central CompIntel repository with competitor profiles, source notes, comparison frameworks, evidence logs, and decision-ready briefs. Convert validated findings into GTM-ready handoffs for battlecards, objection handling, strategic deal narratives, and field enablement. Synthesize signals from Product, Engineering, Sales Engineering, Customer Success, field teams, technical communities, Advocacy programs, win/loss, customer feedback, analyst research, public competitor materials, and CABs. Partner with Product Management to frame competitive questions, identify decision criteria, and connect findings to roadmap and prioritization discussions. Partner with Tec

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up

We are looking for an experienced Senior Partner Manager to lead and scale Datadog's alliances with major Indian Global Systems Integrators (GSIs), including - Wipro, Tech Mahindra, and Cognizant. This is a high-impact role responsible for driving partner-sourced pipeline, co-sell motions, and joint go-to-market initiatives in a global capacity. You will own the strategy and day-to-day execution of these strategic relationships, working closely with regional sales, marketing, and legal teams to unlock new revenue and expand Datadog's footprint through the Indian GSI ecosystem. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build and execute strategic plans to maximise customer success, partnership growth, and revenue opportunities across targeted Global Indian Systems Integrator partners. Drive joint solution development, go-to-market initiatives, pipeline generation, and delivery excellence with partners. Build strong relationships with Datadog leaders and partner executives, securing alignment, influence, and commitment to shared priorities. Partner closely with Regional Partner Sales Managers responsible for GSI relationships, as well as cross-functional teams including Partner Solution Architecture, Marketing, Legal, and Deal Desk. Negotiate and manage partnership agreements, order language, and contractual terms, including MSP addendums and pass-through obligations, in coordination with Legal and Deal Desk. Generate partner-sourced net-new pipeline and revenue, while identifying and recruiting additional practice areas or business units within existing GSI partners to expand the scope of the partnership. Who You Are: 7+ years of partner-facing, quota-carrying business development experience, with a track record of building strategic relations

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Berlin, Cologne, Frankfurt, Hamburg, Munich, Stuttgart As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle. The ability to travel up to 25% A Bachelor’s degree or equivalent work experience You may also

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based remotely in the Indian region. As an ideal candidate, you will have: 5+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Working knowledge of UI development with demonstrable skills in semantic HTML, modern CSS, and TypeScript, integrated with frameworks(e.g, Vue.js , React.js , Angular.js ). Should demonstrate working knowledge of using AI agents (e.g Cursor, v0, Lovable, Windsurf) to orchestrate UI designs and interfaces. Proficient in deploying applications to the Cloud with cloud best practices(DevOps) any one cloud provider preferable AWS. Experience with benchmarking, profiling and performance tuning of Database systems 3+ years of software development experience Excellent presentation and communication skills A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database progra

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. As an ideal candidate, you will have: 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience Professional proficiency in speaking and writing Portuguese and English Professional proficiency in speaking and writing Spanish is highly preferred As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider certification A MongoDB

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in London for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to tec

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Atlanta, Austin, Dallas, Miami for our hybrid working model. As an ideal candidate, you will have: 8+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Experience with scalable and highly available distributed systems 2+ years of software development experience Excellent presentation and communication skills The ability to travel up to 50% A Bachelor’s degree or equivalent work experience Professional proficiency in speaking and writing Portuguese and English Professional proficiency in speaking and writing Spanish is highly preferred As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database programming and data modelling Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless. A cloud provider cer

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Sydney for our hybrid working model. As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a partner facing role. Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle. The ability to travel up to 25% A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have: Experience developing, deploying, or supporting applications with any of the maj

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based out of our Toronto office or remotely in the Quebec region. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with ent

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in São Paolo for our hybrid working model. Requires professional proficiency in both written and verbal English communication As an ideal candidate, you will have: Ideally 8 to 11 years of rela