Customer Success Operations Specialist Jobs

Job Title Sales, Strategic Accounts Director - Image Guided Therapy Systems (Southeast/Mid-Atlantic) Job Description The Director of IGT Strategic Accounts will work with 2 IGTS Districts and be responsible for order and revenue growth at a targeted set of named accounts. Your primary responsibilities will be to act strategically and grow Philips Marketshare by focusing on: executing fleet replacement plans of Philips Install Base accelerating competitive replacements at accounts where Philips is not installed (red accounts). In this role, you will work closely with the Philips IGT Sales and Marketing teams, you will build deep customer relationships at multiple touchpoints throughout your assigned health systems, all while developing and deploying strategies to solve interesting hospital challenges to help IGT continue to win. Your role Deliver agreed-upon growth in targeted accounts, and contribute to the overall sales results of the covered districts. Actively manage, monitor and continually improve the team’s overall sales process to ensure a successful productivity ramp in order to exceed revenue and commercial goals. Analyze and quantify equipment replacement potential at targeted accounts, assess regional market conditions, and use this to create and execute strategies to help grow Philips share Partner with CADs and ECEs to relentlessly assess and build out IDN and GPO sales strategies that help the district grow Philips IB or replace competitive IB Track and analyze customer performance to identify positive or negative trends, all while looking for opportunities to find mutually beneficial areas for growth. Able to quickly digest data, identify trends, and turn them into proactive strategies Ability to both work with and lead the IGT field sales teams in a matrix environ

Job Details: Job Description: The Role and Impact As a Software Enabling and Optimization Engineer, you will play a vital role in driving Intel's value and differentiation by collaborating with customers, software vendors, and the open-source community to develop, optimize, and integrate software solutions tailored for Intel products. Your work will directly impact numerous domains such as Audio, AI and adjacent technologies by enhancing software performance and ensuring seamless adoption of Intel technologies. On a day-to-day basis, you will engage in debugging, tuning, and testing software while delivering innovative solutions that optimize customer experiences and product capabilities. Business group The Silicon and Platform Engineering Group (SPE) focuses on advancing Intel's hardware and software platforms through innovation and collaboration. This team drives product development, testing, and optimization to support Intel's strategic goals in diverse markets, including enterprise, cloud, and edge computing. Joining SPE means contributing to Intel's mission of delivering cutting-edge technology solutions to its global ecosystem. Key Responsibilities - Drive customer enabling activities for Intel client platforms across Audio, Computer Vision, Camera, and other software ingredients. - Execute Platform POR features and ensure successful platform bring-up, validation, and customer adoption. - Debug and resolve complex platform issues spanning hardware, firmware, BIOS, operating systems, drivers, middleware, and applications. - Serve as a technical focal point for customer-reported issues, driving root cause analysis and resolution across internal and external stakeholders. - Partner with Microsoft and other OS vendors to investigate and resolve operating system, driver, and platform integration issues. - Collaborate with third-party ecosystem partners including C

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Drive and assist with projects related to various Micron Execution System (MES) applications. Align and optimize system setups globally, focusing on Best-Known Methods for Traveler and Process Control. Lead local and global projects aimed at optimizing MES system setup. As the application owner, provide training, feedback, and solutions for fixing issues to the team. Implement software system improvements, updates, and upgrades. Coordinate the business processes and QMS components, ensuring efficiency, adherence to requirements, and successful delivery of intended outputs. Promote internal and external customer focus throughout the organization. Maintain the integrity of the QMS/business process during planned changes, ensuring customer requirements are met. E xperience or interest in utilizing AI tools agents such as CoPilot or Claude for process improvements. Minimum Qualifications: Bachelor's degree in Engineering or a related field, or equivalent experience. 2+ years of semiconductor FAB experience. Strong data analysis and computer skills. Working knowledge of MES systems and applications. Preferred Qualifications: Excellent verbal and written communication skills, with the ability to present data in large meetings. Working knowl

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Account Executive, Commercial Sales to join our team. This is a Hybrid role reporting to the Sales Director based in UAE. You will join a global group of professionals passionate about cloud security and driving a secure, cloud-enabled digital future. In this role, you will demonstrate the power and agility of Zscaler cloud transformation by managing a territory focused on net new logos and up-sell opportunities. What you’ll do (Role Expectations) Take ownership of UAE territory focused on net new logo and up-sell opportunities within commercial accounts. Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of customer and prospect organizations Partner effectively with Sales Engineering, Solution Architecture, Value Consulting, and Transformation teams throughout your sales cycles Drive consistent pipeline generation using mode

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Major Account Executive to join our team. This is a hybrid role, reporting to the BeLux Sales Director. You will be a key driver in our mission to secure the cloud-enabled digital future, focusing on delighting customers and nurturing trusted partnerships within the belux major accounts market. You will work alongside a global group of professionals to demonstrate the power and agility of cloud transformation to the world. What you’ll do (Role Expectations) Prospect net new opportunities & grow existing major accounts in Belgium & Luxembourg using innovative techniques, tools, and top-tier channel partners including VAR, SI, and SP Identify and develop business cases aligned with strategic initiatives, articulating Zscaler’s unique value and differentiation at all levels of customer organizations Solve complex customer pain points by effectively positioning Zscaler’s unique value

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collabo

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred. English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Pay Range RM4,000 — RM6,000 MYR

We are looking for an Account Executive based in Spain to join our Sales team and help us continue expanding our presence in the DACH market. We are looking for someone with experience in consultative B2B sales, who is driven by generating new opportunities and closing deals. In this role, you will be responsible for managing the full sales cycle, building long-term customer relationships, and working closely with internal teams to achieve our commercial goals. What you'll do Identify, develop, and close business opportunities within the assigned territory or segment, contributing to the achievement of New ARR targets. Present the value of InvGate's products through a consultative approach, conducting discovery meetings, product demonstrations, and Proofs of Concept (POCs), both independently and in collaboration with our Sales Engineering and Product teams. Manage the full sales cycle, from prospecting and opportunity qualification through negotiation and closing. Work closely with Marketing and SDRs to develop business opportunities and ensure a consistent flow of Sales Qualified Opportunities (SQOs). Collaborate with international teams in a multicultural environment to continue driving InvGate's growth across the DACH market. You should apply if... You have experience as an Account Executive or in a similar role, with direct responsibility for a sales quota. You have successfully managed consultative B2B sales cycles and consistently achieved commercial targets. You have 3 to 5 years of experience in sales , ideally within B2B software, technology, or SaaS companies. You have experience selling solutions to Mid-Market companies . You know how to manage a sales pipeline, prioritize opportunities, and maintain a reliable sales forecast. You communicate clearly, build trusted relationships with customers, and enjoy working collaboratively with internal teams. You are a native German speaker . You have advanced to bilingual-level English proficiency .

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role: We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization . You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. What you'll do: Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and se

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Strategic Enterprise Account Executive – India Preferred Vertical Experience: BFSI | Retail & E-commerce | Telecom We are looking for an exceptional enterprise sales professional to drive Couchbase’s growth across some of India’s largest and most strategic enterprises. This is a senior individual-contributor role for a proven enterprise seller who can build relationships with CIOs, CTOs, CDOs, Chief Digital Officers and business leaders, uncover strategic transformation initiatives, and translate technology capabilities into measurable business outcomes. You will be responsible for winning new strategic logos while expanding Couchbase’s footprint within existing enterprise customers across BFSI, Retail & E-commerce and Telecom. The successful candidate will have a demonstrated track record of navigating

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! About Couchbase Couchbase is the Operational Data Platform for AI. Our customers don't run AI in a lab — they run it in production, where agents remember, reason, and act on live operational data. With the Couchbase AI Data Plane, we give those agents one governed layer for memory, context, tool access, and MCP, deployed anywhere from public cloud to Kubernetes to the edge to air-gapped environments. Amadeus, Cisco, Comcast, FICO, PepsiCo, United, Verizon, and Wells Fargo trust us with their data. That means AI security isn't a side topic here. It's adjacent to the product, and it's the environment we operate in every day. The Role We're hiring a Sr. Security Operations Engineer to join Couchbase's global Information Security team as our second dedicated SecOps engineer. We think the interesting work in security

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Senior Product Manager, Search, Indexing and Query Couchbase | Product Organisation | Bangalore, India | Reports to VP of AI Product Management About the Role Couchbase is building the operational data platform for AI. Search, indexing and query are the core of it — how data is found, filtered, ranked and returned is what determines whether an application, or an agent, can actually use the data underneath. We are hiring a Senior Product Manager to own that surface area across Capella and Couchbase Enterprise: the SQL++ query experience, secondary indexing, full-text search, and vector and hybrid search. This is a hands-on individual contributor role for someone who wants to do the work at the Senior level — write the PRFAQ, sit with the customer, push the tradeoff, ship the capability, and own the outcome after

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

Position Overview SingleStore is seeking an accomplished sales professional to join our Strategic Sales Team. In this role you will be responsible for closing new business and expanding existing business with large strategic customers. You will build and nurture C‑Suite relationships, consistently close multi‑million dollar deals, and use a value‑selling approach that ties technology to measurable business outcomes. This is an incredible opportunity to join an established, fast‑growing software company where you can over‑achieve, earning competitive compensation with uncapped commissions and accelerators. Priority will be given to pursuing and expanding opportunities that align with our Ideal Customer Profile (ICP) to maximize win rates, accelerate time‑to‑value, and increase lifetime customer value. Role and Responsibilities Develop and execute strategic territory and account plans to consistently achieve revenue targets within a defined portfolio. Lead multiple, concurrent customer sales cycles end to end, with a strong focus on new logo acquisition while managing longer, more complex deal timelines. Own and grow large, strategic customer accounts, navigating multi-stakeholder environments and managing complexity across decision-makers. Partner closely with Sales Engineering, Sales Development, and Field Marketing to drive deal strategy, pipeline generation, and execution. Build and maintain relationships with Channel partners, supporting pipeline development and co-selling efforts. Quickly develop a deep understanding of the company’s software products and clearly articulate the business value to both technical and non-technical stakeholders. Develop strong relationships with key decision-makers, influencers, and partners within your territory. Establish and maintain strong relationships with key decision-makers, influencers, and partners across assigned accounts and territory. Travel within the assigned territory as required to support customer engagement and sa

Your challenge As a Sales Engineer, you apply your project experience and industry knowledge to devise engaging industry-specific demos and proofs of concept. You support the Business Development team as an industry advisor during the sales process and work with the Delivery Advisory team on advisory assignments for your industry. You are responsible for: Understanding and researching the competitive differentiators and unique selling points of our targeted industry solutions. Developing, fine-tuning, and managing our unique selling points and storylines for a range of products in one or more of our core industries . Showcasing your solution and industry knowledge at commercial conferences through networking and product demonstrations. Developing a set of industry-specific product demos based on your understanding of their key differentiators. Sharing input and feedback from prospects, customers, and the market at large with the Standard Demo team. Expanding the functionalities of the standard demo in coordination with the Standard Demo team. Engaging and convincing prospects and customers by presenting demos and starting the conversation. Translating customer-specific requirements into high level solution designs in close collaboration with customers and our internal competence centers. Documenting the proposed solution’s scope and project approach. Supporting the advisory team in advisory assignments within your industry. Assisting in the formulation of RFx responses with solution and industry expertise and providing marketing support. Acting as a trusted advisor towards our prospects and customers. About you Essential talents and qualifications: A Master’s or Bachelor’s degree in Operations Research, Mathematics, Programming, Supply Chain, or similar. 3-5 years of experience in supporting sales cycles. In-depth knowledge of supply chain planning processes and solutions. Advanced industry knowledge. Experience in B2B sales, ideally in enterprise soft