At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is building the next phase of retail growth at the intersection of inspiration and commerce. As Director, Retail Transformation, you will lead a small team responsible for the operating model, strategy and end-to-end execution behind Pinterest’s most strategic retail partnerships across Retail Media, Future of Retail programs and tentpole moments. You will work across Sales, Product, Engineering, Data Science, Marketing and Content to develop clear strategic points of view across key retail growth areas, and to lead complex, multi-year initiatives from concept through delivery. You’ll translate partnership opportunities into scalable programs, new capabilities and measurable business outcomes. What you’ll do: Build and lead the centralized operating model for Pinterest’s most strategic retail partnerships, including prioritizati
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Role You won't just carry a bag — you'll run a franchise. As a Commercial Expansion Account Executive at Snowflake, you own a portfolio of existing customers and are accountable for defending the base, driving healthy consumption growth, and expanding into new workloads and use cases. You'll partner with Solutions Engineers, Customer Success, and Services Delivery to turn customers into advocates and single-workload accounts into strategic platforms. This is not a renewals desk. You'll prospect within your install base, identify whitespace, build multi-threaded executive relationships, and close net-new expansion business — all while ensuring your customers are consuming Snowflake efficiently and getting measurable business value. What You'll Do Territory Strategy & Pipeline Generation Own a defined patch of commercial accounts (<500 employees) and build a data-driven territory plan using propensity scoring, technographic signals, and consumption health indicators Apply strategic tiering (20/80 rule) to focus time on high-potential "Sleeping Giants" — accounts with high whitespace relative to current spend Consistently achieve 10+ external customer meetings per week through disciplined outreach rhythms Map accounts to campaign plays (e.g., BI Consolidation, AI/ML
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As Lead Client Partner, you will define, launch and drive strategic outcomes and operationalize the vision for the business you manage. We’re looking for a high-performing candidate with experience building advertising/media or direct advertising sales, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and externally. You will harness the power of AI-driven solutions and data intelligence to optimise client outcomes and elevate the client experience. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. What you’ll do: Develop and execute client partnership strategy and plan that leads to advertising revenue growth for Pinterest Lead and execute ongoing
#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As a Product Manager on the Search team, you'll take on one of the most consequential rebuilds at Nextdoor. Search is the most explicit statement of intent a neighbor makes on the platform, and most searches aren't commercial at all: a lost-pet post, a neighbor's name, a school thread from last week, and sometimes a plumber. Search has been under-resourced for years and it shows. That changes now, with executive sponsorship, dedicated investment, and a blank sheet. You'll own the rebuild end to end, organic and monetized search together, from the quality of every result to how sponsored content earns its place on the page. We're looking for a search expert who has done this before: someone who has owned consumer search, made it measurably better for users, and defined the relevance and quality metrics to prove it. You'll need real commercial literacy too. You've worked shoulder to shoulder with the ads and monetization side, built genuine empathy for why the business needs to extract value from search, and you know firsthand how sponsored content, ad load, and paid-organic blending actually behave. You know that great search monetization makes results better, not worse, and you've seen engagement and revenue grow together when both sides pull in the same direction. This is a multi-year rebuild rather than a tuning exercise, and you won't do it alone: dedicated data science partners, ML engineers with search backgrounds, and design coverage are committed to the team. Ideally, you've also built beyond search and
Who we are About Bridge Bridge is building a new payments platform powered by stablecoins to make global money movement simpler, faster, and more accessible. Through our APIs, businesses can send and receive funds across borders, give customers access to dollars through virtual accounts, and disburse USD globally. We believe stablecoin rails will become a foundational part of financial infrastructure, moving and settling trillions of dollars worldwide. Bridge is helping bring that future forward. Our team has built financial infrastructure at companies including Coinbase, Stripe, Square, Brex, Upstart, DoorDash, and Airbnb. We are united by the conviction that stablecoins can materially improve how money moves around the world. What you’ll do Build and ship end-to-end product experiences across frontend applications, backend services, APIs, and data systems. Design reliable, performant, and intuitive interfaces for developers, operations teams, and end users interacting with Bridge products. Develop and maintain the APIs and backend systems that power global payments, virtual accounts, and payouts. Own projects from technical design through launch and iteration, often operating with substantial autonomy and without dedicated product management support. Debug and resolve production issues across the stack, with a focus on reliability, performance, and customer impact. Make thoughtful tradeoffs among business priorities, user experience, speed of execution, and long-term technical quality. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of professional software-engineering experience. We are open to candidates across a range of seniority, from experienced individual contributors through senior technical leaders. Experience building and shipping production software
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood's Money team is building the next generation of banking and spending products for all Americans. Our team members drive never-before-seen products and features from concept to launch to hyperscale. As a Product Manager, you will play a central role in shaping the future of our core banking product and the broader platform that powers it. You'll help define the systems, capabilities, and product foundations that enable new banking experiences, while partnering cross-functionally to bring products from concept through launch and scale. This role is based in our Menlo Park, CA, New York, NY, and Washington, DC offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Lead a team of engineers, designers, researchers, data scientists, and operators to better understand customers and their most pressing needs Establishing a product vision and shared set of priorities across the team and the company, which meet the most important needs of our customers Collaborate with cross functional stakeholders such as legal, compliance, operations, finance, and customer success to ensure products are built the right way Drive execution from concept through launch, including defining success metrics and iterating based on results What you bring Bachelor’s, Master's, or equivalent experience At least 5 years of direct product management experience building high-quality c
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Connections team sources, develops, and manages relationships with our most critical financial institutions, banking, and ecosystem partners. Our team drives the expansion of Stripe's merchant and consumer offerings by building partnerships with the leading companies in these areas. Our team executes on high-impact, cross-functional initiatives with these partners across new product initiatives. These partnerships have a significant impact on Stripe and the products used by millions of our users. What you’ll do We are looking for a Partner Development Manager who will be responsible for driving our open banking partnership strategy and executing partnerships with top financial institutions in support of Stripe's Financial Connections business (stripe.com/financial-connections). You will focus on growing our portfolio of partners with the largest banks and credit unions in the US, expanding Stripe's direct connectivity coverage to ensure consumers have seamless access to their financial data. You will own end-to-end deal strategy and execution—from sourcing and qualification through negotiation and launch—with many of the top financial institutions across North America. As part of these efforts, you will collaborate closely with cross-functional stakeholders, including Product, Engineering, Legal, Finance, Risk, and others. You will also lead relationship management, partnering closely with external partners' executive leadershi
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full life-cycle Recruiter to support the organization through its growth in Singapore and across APAC. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent across key business functions. This role will allow you to build strong relationships, champion our values, and contribute to our org-wide recruiting best practices and processes. This is a full-time role based in our Singapore office within a hybrid working environment. What you'll do at Figma: Manage full-cycle recruiting processes for our business organizations, in particular, go to market functions like sales & marketing Partner with leaders to develop top of funnel strategies for key roles Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change Identify, conceptualize and drive business improvement initiatives We’d love to hear from you if you have: 5+ years of full-cycle in house recruiting experience in a high growth business Experience partnering with senior executives on high volume searches in go to market organizations Expert knowledge of the SaaS / scaling tech landscape in APAC, particularly Singapore Advanced sourcing and passive e
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com Who are we and What do we do? InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, dat
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A PROFESSIONAL SERVICES PRACTICE MANAGER! Are you ready to own your impact at the forefront of the data revolution ? As a Services Practice Manager , you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions . You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreaking professional service engagements —all while working with the best minds in the industry! This role is completely remote and can be based anywhere in the Pacific or Mountain Timezone. WHY THIS ROLE? Be a Market Leader: Own and execute a strategic vision for Professional Services. Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations. Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth. Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions. Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences . WHAT YOU’LL DO: Spearhead services sales execution and project delivery success for key accounts. Engage C-level executives to create and execute services roadmaps tha
About the Team The Future of Computing Research team is an applied research team within OpenAI’s Consumer Devices group. We study how AI systems perceive people and their surroundings, and we turn that research into capabilities for future products. Our work spans machine learning, sensing, and hardware, with a focus on building systems that work beyond controlled environments. About the Role We’re looking for a machine learning engineer to help shape how future AI systems understand the physical world and the people in it. The role focuses on multimodal perception and authentication, bringing together signals from cameras, microphones, and other sensors. You’ll work with specialized perception models and larger multimodal models, and partner with hardware, firmware, software, and product teams to bring new research into real-world systems. This role is based in San Francisco. We work in the office three days per week and offer relocation assistance. In this role, you will: Research and develop multimodal perception and authentication methods across visual, audio, and other sensing signals. Explore how specialized perception models and larger multimodal models can work together. Design data, training, and evaluation approaches that improve performance in real-world conditions. Study model behavior, robustness, and failure modes across sensing, data, and deployment environments. Integrate and validate new capabilities in real-time or resource-constrained systems. Work with hardware, firmware, software, and product teams to turn research into working systems. You might thrive in this role if you: Have a strong background in computer vision, audio or speech machine learning, multimodal learning, or sensing. Have experience developing specialized machine learning models, larger multimodal models, or both. Have brought research ideas into practical systems, prototypes, or products. Know how to design experiments, build evaluations, and investigate model behavior. Have wo
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com Who are we and What do we do? InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Self-Service Experience Lead owns the self-service experience layer that coordinates across Trustpilot's customer-facing AI, knowledge, and digital experience surfaces, including the Help Center. As Trustpilot's self-service capability matures, this role provides the vital orchestration function ensuring AI agents, a governed knowledge base, and digital experience tooling work together toward a shared, inclusive goal: helping all customers effortlessly resolve their needs without requiring human intervention. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life. This is an empowering, end-to-end ownership role for the self-service experience — responsible for shaping what an accessible, seamless digital support experience should deliver. You will track and drive containment targets, manage the self-service roadmap to proactively solve customer challenges, and ensure that cross-functional investments across AI, knowledge, and digital tooling are sequenced collaboratively to drive meaningful, measurable outcomes for our global community. What you'll be doing: Co-create and maintain the Digital Customer Support self-service roadmap across AI agent capability, knowledge quality, and digital experience channels. Track, analyze, and transparently report on self-service containment rates and performance metrics, translating community data into actionable, empathetic insights. Act as a collaborative bridge between Digital Customer Support and Trustpilot's GTM, Product, and Engineering teams to ensure diverse platform needs are clearly articulated. Orchestrate inclusive cross-
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer KYC/KYB to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part o
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