Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You will Make: As a Market Manager, you will be responsible for the growth of a book of business within some of our top markets in the Caribbean and Central America by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success. A Typical Day: Build and manage partner relationships within assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various soft
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, if there’s anything related to money, it comes to the Payments team. We are building a world-class payments and commerce organization - one that currently supports 191+ countries, 70 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace. We’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts, and Payments is central to creating the trust that makes every transaction possible. The Platform team plays the role of conductor, bringing together engineers, designers, and data scientists to build great product experiences. Our Payments Platform Managers own outcomes across foundation, growth, and empowerment, setting the vision and strategy, defining the roadmap, and driving execution. The Difference You Will Make: Latin America is one of the fastest-growing and most strategically important payments regions for Airbnb. Winning here means navigating complex, market-specific regulation, deep local payment ecosystems, and fast-moving compliance requirements across Brazil, Mexico, and the broader region — while unlocking meaningful growth through local payment methods, checkout optimization, and installments. We're hiring a Product Manager to own this regional payments portfolio end to end and serve as the product leader for one of Payments' highest-impact areas. A Typical Day: Own the product vision, strategy, and roadmap for regional payments across Brazil, Mexico
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Passport & Commerce builds the trusted account and commerce foundation that lets anyone, anywhere, become part of the Airbnb community — from their first sign-up, through the profile and connections they build, to every booking and business transaction along the way. We're a newly formed org within Guest & Host that brings together identity, account, and commerce foundations under one roof. Our mission is to move Airbnb beyond the transaction — building a world where accounts create trust, value sticks, and what our community earns travels with them, and their businesses, wherever they go. You'll work closely with Payments and Wallet engineering, Identity & Privacy, Profile & Community, and Guest & Host product, design, and data science partners as we stand up this team's roadmap and technical foundations. The Difference You Will Make: As a Staff Software Engineer on the Passport team, you will be a key architect behind the next generation of our account platform, directly influencing how millions of guests and hosts experience Airbnb. You'll set technical direction for how account state, eligibility, and entitlements are computed, stored, and served at scale across every surface where a guest or host interacts with Airbnb. Success in this role looks like a Passport platform that is reliable and extensible enough to support new programs and partner integrations without re-architecture — measured through service reliability (uptime, latency, correctness of entitlement calculations), the speed at which new offerings can launch, and adoption of your platform by othe
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Important to read before submit application: This role must be physically based in China. The Community You Will Join: Community Support Engineering (CSE) has increasingly become a key driver of enabling Airbnb's core business. Community Support Engineering is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As a member of CSE in China, you will have a great opportunity to make lasting impacts on the Airbnb CS user experience. The Difference You Will Make: We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. As a Staff Software Engineer, you will be the technical lead in a team of talented and diverse software engineers leading the project execution to improve Airbnb customers and agents experience. You will lead the team and work with global technical leaders to build and evolute CS engineering foundations, such as Routing, Data platform, Case management, foundational toolings etc A Typical Day: Collaborating with cross-functional partners to deeply understand business problems before developing project solutions. Leading the execution of projects across the full software development lifecycle, including technical design, implementation, testing, and deployment, ensuring solutions are high-quality, scalable, and performant; Driving productive and constructive technical discussions with peers and cross-team technical leaders in the global collaborati
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, if there’s anything related to money, it comes to the Payments team. We are building a world-class payments and commerce organization - one that currently supports 191+ countries, 70 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace. We’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts, and Payments is central to creating the trust that makes every transaction possible. The Platform team plays the role of conductor, bringing together engineers, designers, and data scientists to build great product experiences. Our Payments Platform Managers own outcomes across foundation, growth, and empowerment, setting the vision and strategy, defining the roadmap, and driving execution. The Difference You Will Make: Latin America is one of the fastest-growing and most strategically important payments regions for Airbnb. Winning here means navigating complex, market-specific regulation, deep local payment ecosystems, and fast-moving compliance requirements across Brazil, Mexico, and the broader region — while unlocking meaningful growth through local payment methods, checkout optimization, and installments. We're hiring a Product Manager to own this regional payments portfolio end to end and serve as the product leader for one of Payments' highest-impact areas. A Typical Day: Own the product vision, strategy, and roadmap for regional payments across Brazil, Mexico
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reporting enhanced with AI-driven insights that give stakeholders clear, trustworthy visibility into service health and data quality. A Typical Day: Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect Participate in a rotating on-call and incid
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Staff GenAI Backend Engineer on the ARC team, you will drive meaningful impact across our core routing and differentiated service programs: Lead engineering delivery on strategic programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Play a critical role in buildin
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth . Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home. The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly. The Difference You Will Make: We are looking for a product-minded Staff Software Engineer (Backend) to lead the technical strategy and drive innovative initiatives for Airbnb’s international guest experiences. At Staff level, you will set a technical vision and drive execution of solutions that are highly available, secure, efficient, and designed to scale across many markets with the needs of the international business. You will work across product, engine
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. We are hiring for Machine Learning Engineering as TL level. Your Location: This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airfam Products team empowers every Airbnb employee to access company information with ease, feel more connected to their colleagues, and experience a culture of belonging. We are the team behind Airbnb's internal digital headquarters — building the products that serve as the front door to company knowledge, community, and productivity for Airbnb's entire global workforce. The Difference You Will Make As the Product Manager for Airfam Products, you will own the strategic direction of Airbnb's employee-facing digital experience layer — a portfolio that touches every single employee every single day. You will set the product vision across One Airbnb, Chrome Tab, and Awedience, driving outcomes at the intersection of employee experience, AI-powered productivity, and organizational knowledge. This is a high-visibility, high-impact role. You will operate as the primary product voice for a domain that spans intranet, browser productivity, and internal events — partnering with EX, BizTech leadership, and platform teams to make deliberate, defensible decisions about what the team builds, when, and why. A Typical Day Define and maintain the product vision, strategy, and multi-horizon roadmap across One Airbnb, Chrome Tab, and Awedience Lead prioritization across a broad inbound request landscape, making clear, well-reasoned calls on what to build and what to decline Collaborate with engineering, design, and data science to ship high-quality features that improve employee productivity and connection Build alignment across cross-functional stakeholders including EX, Ground Control, Content
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our web and API surfaces handle requests from guests and hosts alongside a growing volume of automated agents: AI assistants, crawlers, and scrapers. We build the systems that bring clarity to this traffic, combining in-house ML and vendor signals to decide in real time how to serve billions of daily requests. Anti-bot and anti-scraping detection is our most adversarial mandate, but the wider challenge is full traffic classification: building evaluation frameworks that tell legitimate automation apart from abusive actors, so high-stakes decisions hold up across the fleet. The Difference You Will Make: You will architect and maintain Airbnb’s end-to-end traffic classification ML systems, balancing high-performance model deployment with rigorous offline data pipelines. Success is measured by your ability to harden edge-traffic policies—targeting reduced bot-incident MTTM—and by establishing rigorous evaluation practices that ensure foundational signal accuracy and evasion-resistance across the fleet. A Typical Day: Own the complete lifecycle of traffic-scoring models, from problem framing to real-time deployment, managing the adversarial feedback loop to ensure high evasion-resistance and directly drive reductions in bot-incident MTTM. Architect robust offline-to-online pipelines that produce certified source-of-truth datasets, establishing rigorous evaluation frameworks—such as stratified benchmarks and leakage-prevention checks—to ensure every model improvement is empirically measurable and defensible. Execute model optimization within strict millisecond latency budgets at the
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Ads Platform team builds the AI-powered growth engine behind Airbnb's paid marketing across Google, Meta, and the broader advertising ecosystem. We build the platform and intelligent systems that power paid campaigns — from creative to optimization to audience — at scale across every channel, with a strong commitment to brand safety, quality, and human oversight. Our ambition is bold: to build increasingly autonomous, AI-driven marketing systems that grow Airbnb's business. We sit at the intersection of engineering, marketing, and AI. You'll partner closely with Marketing, Product, and Design, work alongside Airbnb's ML/AI and data platform teams, and integrate deeply with the core product to turn a rich understanding of the customer journey into differentiated, high-performing paid experiences. The Difference You Will Make: As a Staff Software Engineer on the Ads Platform team, you will lead the technical strategy and hands-on execution of Airbnb's next-generation, AI-powered Growth Engine for paid channels (Google, Meta, and beyond). You will architect systems that autonomously manage the full lifecycle of paid campaigns — creative generation and rotation, bidding and budget optimization, audience management, and feed intelligence — at scale. Success looks like measurable gains in marketing efficiency (ROAS/CAC) and campaign velocity as we advance the platform along its AI-assisted → agentic → autonomous maturity curve, with the quality, brand safety, and human-in-the-loop controls that let us operate autonomously with confidence. A Typical Day: Set technical direction f
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are looking for a highly technical, creative, hands-on, and impact-focused Senior Software Engineer to join our growing Ads team. Our team is revolutionizing the way users interact with our platform through innovative ad formats (including Quests ). We are driven by a passion for delivering exceptional user experiences while scaling our platform to new heights. These products enable us to generate revenue by building a win-win-win suite of distribution tools for game developers, players, and Discord. Join us in shaping the future of digital advertising and marketplace interactions! To learn more about Discord Engineering, take a look at our engineering blog! What you'll be doing Design, build and maintain new Ads products and infrastructure from the backend to frontend. Collaborate with both engineers on and off the team - from Revenue Infrastructure, to Core Tech, to Machine Learning, to Data Science. Be a strategic partner with engineering, product, and cross functional leadership in designing, developing and scaling digital advertising features that drive revenue growth and enhance user engagement. Architect simple and maintainable systems to enable us to launch quickly and iterate while sustaining a high product and technical quality bar. Model strong ownership by acting autonomously when possible and looping in others to build confidence on critical questions. Introduce coding and operational best practices to the team; always be learning & teaching. Own projects end to end — you’ll be responsible for working with Product and other stakeholders to refine requirements, creating technica
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. The Consumer Revenue org sits at the center of how we build a sustainable business around that community. We're looking for a Staff Engineer to join teams working across premium experiences and core user identity, shaping the technical strategy that ties it all together. You'll work across surfaces like Nitro, Shop, Server Boosting, and User Identity to build a premium Discord that delivers real value to subscribers without compromising the core experience for our free users. In this full-stack product engineering role , you'll collaborate cross-functionally with Product, Data Science, Design, Marketing, and other functions to create best-in-class consumer experiences. Your work will cover the full breadth of the technical stack, from backend data modeling, through business logic in APIs, to polished, user-facing interfaces. You’ll be supported by infrastructure, platform, and product teams on your mission to build the best premium Discord Check out some of our recent launches on Nitro , Shop , Server Boosting , User Identity , and more . To learn more about Discord Engineering, take a look at our engineering blog ! What You'll Be Doing Accelerate growth of existing revenue streams while laying the foundation for new monetization opportunities across surfaces like Nitro, Shop, Boosting, and User Identity. Own complex initiatives end to end by partnering with Product to refine requirements, create technical specs, and work closely with Design to execute and deliver best-in-class user experiences. Collaborate with Staff Engineers and partners across the organization to drive technical alignment across sys
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Growth Platform team’s vision is to drive long term sustainable growth for the Airbnb community. Our mission is to build a best-in-class agentic system, and capabilities to support the growth of all Airbnb products, current and future. We achieve this by delivering highly personalized and relevant content and product experiences to the Airbnb community, both on and off of the Airbnb platform. The north star is full autonomy — where AI identifies opportunities, creates campaigns, personalizes experiences, and optimizes outcomes with minimal human intervention. We are progressing along a deliberate maturity curve: AI assisted → agentic → autonomous, with human-in-the-loop controls at every stage to ensure brand safety, quality, and compliance. The Growth Platform deeply integrates with the Airbnb product, understanding the customer journey and enabling differentiated customer engagement experiences to drive product growth. The platform also powers digital marketing channels including landing pages, email, push, SMS, and digital advertising, as well as the machine learning/AI and data platforms that feed into the management and optimization of these channels. The Difference You Will Make: As a machine learning engineer or scientist, your expertise will be pivotal in developing AI-powered solutions to shape the future of the Airbnb agentic growth platform with cutting-edge AI techniques. You will drive and guide the rest of the engineers to brainstorm, design and develop AI products and features from inception to production. We're seeking a Senior Staff Engineer who thri
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