For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a seasoned and strategic Senior Product Manager II to join our Product Organization. You will be instrumental in developing new capabilities that address the advanced project management needs of our most valuable and strategic customers, driving meaningful change in their organizations. You will be focused on delivering a completely new Gantt View experience. You will work closely with a dedicated engineering team based in Bangalore and report to the US-based Group Product Manager for Core Views experiences. You Will: Product Strategy & Vision: Define, prioritize, and drive the future roadmap for project management capabilities, ensuring alignment with customer needs, company objectives, and industry best practices. Feature Delivery: Own the end-to-end delivery of a new, scalable Gantt View experience, ensuring a compelling, high-quality customer experience that sets a new bar for Smartsheet. Cross-Functional Partnership: Work in close partnership with design, engineering, user research, data science, and analytics teams to create, test, and launch proposed new capabilities and validate hypotheses. Data-Driven Decision Making: Leverage internal and external data to guide experimentation, make informed product decisions, and evaluate the success of launches. Executive Alignment: Regularly present product strategy, concepts, health metrics, and roadmap updates to senior leadership to educate, influence, and align stakeholders across the company. Product Leadership: Operate effectively at both strategic a
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec
The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role You'll own end-to-end delivery of core AI agent capabilities, from architecture to production, driving excellence across orchestration, prompt engineering, and platform scalability. You'll mentor the engineers around you and set the standard for AI-native development. This role is built f
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for an experienced Principal Product Manager to join our Product Organization at Smartsheet. In this role, you will own the intersection of AI-powered creation and product-led growth, driving investments that help customers get to value faster through intelligent content generation, AI-assisted onboarding, and self-serve activation. You will be accountable for setting strategy and making high-impact investments in areas of high ambiguity, aligned to customer demands and business goals. You will report into a leader in Product Management, and can be based in our Bellevue, WA office or work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own the AI creation product surface: drive AI-powered asset generation, intelligent template recommendations, and the overall experience that turns a blank canvas into a working solution Define and drive the activation strategy: set the vision for how AI reduces time-to-value for new and expanding users, with a clear north star metric and a roadmap to move it Improve AI output quality: define standards for AI-generated content in Smartsheet, and work with engineering and design to improve the accuracy and usefulness of outputs over time Build the PLG feedback loop: optimize creation flows to understand what drives users to their "aha moment," use that signal to iterate fast, and turn activation wins into expansion Partner deeply across the org: work with engineering, design, data science, and platform teams to ship capabilities that are
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Manager of Customer Success and may work remotely. Due to the collaborative nature of this role with Account Teams (Sales, Presales, Services) ideal candidates live in the Central or Eastern United States. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Partner with a cross-functional account team to develop a territory plan that maximizes customer satisfaction, retention, and expansion Develop and execute a data-driven enablement strategy that increases customer adoption, showcases product value, and strengthens customer re
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As the Small Business Banking Credit Oversight Lead, you will drive independent oversight of the Bank's small business credit portfolio. In this role, you will ensure credit strategies, underwriting standards, portfolio performance, and risk management practices align with the Bank's risk appetite and regulatory requirements. Serving as a strategic advisor and credible challenger to senior leadership, you will proactively identify emerging risks, influence sound lending decisions, and champion a strong risk culture—all while maintaining second-line independence. What you’ll do: Provide End-to-End Oversight: Drive independent second-line risk oversight across the entire small business credit lifecycle, including originations, underwriting, servicing, and collections. Evaluate & Challenge Business Initiatives: Independently assess credit strategies, pricing, underwriting standards, and new products while providing credible challenge to first-line business partners with data driven analysis supporting risk and return. Monitor Portfolio Health: Track credit quality, loss performance, and key risk indicators (KRIs) to proactively flag areas requiring executive intervention. Identify Emerging Threats: Lead portfolio-level risk assessments to uncover emerging credit trends, risk con
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Personal Loan but the candidate may get opportunities to work on other lending products in the future. The candidate will be responsible for independently developing and implementing Personal Loan underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Mortgage Loan Coordinator is an entry level position who is responsible for scheduling re fi nance closings with members in a timely manner while providing exceptional customer service to our borrowers. This is accomplished by reviewing the loan fi le to ensure all parties associated with the loan have had a closing disclosure properly disclosed and communicating directly with borrowers, the date, time and location of the closing. This role is also responsible for reviewing and updating fees from outside title companies from requests received from processors through encom
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an Operations Control Analyst - SMB who will support the Vendor Relationship Manager in maintaining the operational integrity and regulatory compliance of third-party vendors within the Small Business Lending unit. This role focuses on the execution of the control framework, ensuring that vendor activities across the entire SMB lifecycle—including sales, servicing, and collections—align with SoFi’s internal policies and external regulatory requirements. What you’ll do: To assist the Vendor Relationship Manager - SMB in maintaining the operational integrity of the Small Business Lending unit, the Operations Control Analyst — SMB will focus on the following structured responsibilities: Process Integrity and Resilience: You will execute consistent monitoring and rigorous testing of vendor processes to ensure all workflows are thoroughly documented, testable, and capable of supporting long-term operational resilience. Risk Mitigation and Compliance: Working closely with the Vendor Manager and the Operations Exam & Control Support Manager, you will assess vendor risk across customer acquisition and servicing to ensure alignment with internal policies and regulatory requirements. Data-Driven Insights: By utilizing advanced Excel or Google Sheets functions, you wil
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is seeking a Fraud Model Developer to join our Fraud Model Development team. In this role, you will develop, evaluate, and monitor machine learning models that support data-driven fraud and risk decisions across SoFi’s products and services, including Personal Loans, Student Loans, Credit Cards, and Crypto. You will build quantitative and machine learning solutions designed to reduce fraud losses, minimize false positives, lower operational costs, and protect SoFi members. You will also analyze model and product performance, identify key drivers of fraud losses, and translate complex findings into actionable recommendations for business and risk partners. This role requires strong experience in machine learning, statistical modeling, data analysis, and model performance monitoring. You will work closely with Fraud Risk, Fraud Operations, Product, Engineering, Finance, Accounting, and other business teams to develop scalable fraud-modeling solutions and ensure model performance and loss trends are clearly communicated. What you’ll do Develop quantitative, statistical, and machine learning models that reduce fraud losses, minimize false positives, and lower operational expenses associated with fraud complaints and disputes. Aggregate, clean, and synthesize large datasets from multiple data envir
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for a highly motivated and experienced Finance Business Partner to join our growing Strategic Finance team. Strategic Finance shapes SoFi’s capital allocation strategy by assessing investment opportunities, framing key trade-offs, and prioritizing resources against the company’s most important growth objectives. As a key business partner, you will provide financial leadership and strategic insights to two of SoFi's most critical and rapidly growing business lines: SoFi Checking & Savings and SoFi Credit Card. SoFi is an AI-forward organization, and you will be expected to responsibly use our suite of AI tools to build and enhance financial models, accelerate analysis, automate workflows, and improve decision-making. What you’ll do: Own the financial strategy, multi-year plan, annual operating plan, and rolling forecasts for SoFi’s rapidly growing Checking & Savings and Credit Card businesses Serve as a strategic thought partner to Business Unit leaders, translating financial and operational data into insights and recommendations that shape growth strategy and business performance Build and analyze customer and product-level unit economics including LTV, CAC, payback periods, and risk-adjusted returns across cohorts, acquisition channels, products, and member segments D
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior Compensation Analyst, you will play a key role in shaping SoFi Technologies’ global compensation strategy and programs to attract, retain, and motivate top talent globally. This role will lead our global job architecture, compensation structures, market benchmarking, and broad-based compensation modeling. You will use expert knowledge, market data, trends, technology, and financial analysis to develop compensation frameworks that are competitive, scalable, and aligned with our compensation philosophy. You will be responsible for developing our annual cash and equity guidelines, modeling program budgets, and partnering with Finance on monthly stock-based compensation forecasting and analysis. You will also support the executive compensation function, working closely with the Executive Compensation Lead on Compensation Committee materials, executive compensation programs, and related disclosures. What you’ll do: Broad-Based Strategy & Execution Lead global compensation benchmarking, market pricing, and the development of compensation structures, including base salary ranges, target bonuses, and long-term incentive guidelines. Own and enhance SoFi’s global job architecture, including job families, career levels, job profiles, and related compensation frameworks. Lead job architecture
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: This role plays a key role in contributing, developing, and maturing an industry-best Credit Risk Management organization across SoFi Technologies, Inc. The incumbent will architect comprehensive risk management capabilities for a rapidly growing bank holding company – ensuring robust defensive and offensive capabilities – maturing foundational risk identification/risk mitigation, risk management frameworks, and risk culture. The contributor will play an essential role in fostering regulatory readiness and maturing a strong effective challenge second-line Credit Risk function. The Credit Risk Oversight (2LOD) Senior Risk Analyst role is critical to success across SoFi Technologies, Inc., SoFi Bank, NA, and operating subsidiaries. The incumbent will contribute to the second-line oversight of Credit Risk across all SoFi’s lending products - Unsecured, Secured and Commercial Lending. The analyst will conduct credit/behavioral/financial analytics or predictive modeling to assess risks and opportunities for the bank portfolios and translate results into recommendations. The 2LOD Senior Risk Analyst will leverage internal and external data sources and technology capabilities in support of the oversight function. Perform analysis to research credit
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Credit Strategy Lead will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The Credit Strategy Lead will collaborate with cross-functional teams such as Business Units, Capital Markets, Product and Engineering, and use business knowledge and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers. The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical anal
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Social Finance, LLC seeks Senior Software Engineering Manager in San Francisco, CA: Job Duties: Lead one or multiple development teams through the full development life cycle. Challenge the status quo, embrace and foster innovation. Disrupt the industry by building the banking platform of the future. Grow the team, understand what your team needs, define how to find and assess candidates. Define the growth plan for individuals on your team. Hold the team accountable for delivery. Shape and support the team culture with an emphasis on continual improvement, learning, and fun. Generate ideas for new initiatives. Take initiative and produce timely results in a fast paced and sometimes ambiguous environment. Facilitate the definition of project scope, deliverables, and goals. Part-time telecommuting is an option. Hybrid work from SoFi offices in San Francisco, CA. Requirements: Master’s degree in Computer Science, Engineering (any field) or related quantitative discipline and (5) years of experience in the job offered or in any occupation in related field. Special Skill Requirements: 1.) Engineering management 2.) Agile SDLC methodologies 3.) Object-oriented programming and data structures 4.) Mobile application development using Android (Kotlin/Java) and iOS (Swift) 5.) Design and development of reusable
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