アカウントエグゼクティブ(Mid-Market担当) DatadogのMid-Market Salesチームでは、従業員数1,000~5,000名規模の企業をターゲットに、新規顧客の獲得を通じて事業成長を支えるアカウントエグゼクティブ(AE)を募集しています。 本ポジションでは、中堅〜大手企業に対する新規営業活動を戦略的にリードし、契約獲得まで一貫して担当いただきます。 当社の営業メンバーは、明確に定義されたセールスメソッドに基づき、社内ステークホルダーやパートナーエコシステムと連携しながら、顧客ごとの課題やニーズを深く理解し、Datadogのソリューション価値を的確に伝えています。Mid-Market AEとして、営業スキルをさらに磨きながら、Datadogのチームの成功に継続的に貢献できるキャリアパスが用意されています。 Datadogでは、オフィス文化を非常に大切にしています。対面での関係構築やコラボレーションが生む創造性を重視しながらも、ハイブリッドワーク環境を採用することで、一人ひとりに合った柔軟なワークライフバランスの実現を支援しています。 【業務内容】 新規ロゴ(新規顧客)獲得に特化した営業活動 交渉から技術デモに至るまで、営業サイクル全体をリード 商談の背景にあるビジネス要因を正確に把握 顧客の業務や事業構造を深く理解し、適切なアプローチを設計 CTO、エンジニアリング/ITリーダー、SRE・DevOps・DevSecOpsなどの技術系ステークホルダーへの戦略的アプローチ 複雑な組織内の複数部門にまたがるマルチスレッド営業 SDR(Sales Development Representative)、パートナー、マーケティングと連携したリード創出活動 Sales NavigatorやDemandbaseなどのツールを活用した、リアルタイム信号・リサーチに基づくモダンな営業戦略の実践 【求める人物像】 新たなテクノロジーに対する好奇心が強く、それらがビジネス成果とどう関わるかに興味がある方 新規顧客開拓(ハンティング)に実績があり、アカウントマッピングや潜在顧客へのアプローチに長けている方 パイプライン創出スキルが高く、顧客の前でも物怖じせず、自発的かつ創造的に行動できる方 出張を含む営業活動に対応可能な方(移動手段:車・電車・飛行機/最大30%) 【待遇・成長機会】 成果に応じた高い収入を実現可能 成績上位者に贈られる「President’s Club」への選出チャンス 入社時に付与されるストックオプション(RSU)および従業員持株購入制度(ESPP) 継続的なプロダクト研修、営業・技術両面のトレーニング、明確なキャリアパス 社内メンター・バディ制度によるネットワーキング支援 多様性を尊重したインクルーシブな企業文化と、社内コミュニティ(Guilds)への参加機会 グローバルで充実した福利厚生制度 ※上記の福利厚生・報酬制度は、勤務国および雇用形態により異なる場合があります。 Datadogでは、多様なバックグラウンドを持つ方々を歓迎しています。すべての要件を初日から満たしている必要はありません。 テクノロジーへの情熱があり、経験を積みたいという意欲がある方は、ぜひご応募ください。あなたの成長を全力でサポートします。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at D
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Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment Who You Are: 8+ y
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations, and follow up with customers in Japan Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Fluent in written and spoken English and Japanese as this role will
Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents C
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with Ensure successful onboarding of new Support Engineers Help triage Support Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Support Engineering escalations, and follow up with customers in Korea Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies Who You Are: Passionate about people management and/or mentorship with minimum 3 years of experience leading a team Curious, self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Business or native-level fluency in English and Korean (
Manager, Customer Success As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers</li&g
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer sa
チャネル&アライアンスチームでは、経験豊富なパートナーセールスマネージャーを募集しています。長期的な成功を見据え、リージョナル/グローバルのシステムインテグレーター(SI)、マネージドサービスプロバイダー(MSP)、付加価値再販業者(VAR)などのチャネルパートナーを開拓・育成し、新規顧客獲得、導入促進と収益拡大をリードしていただくポジションです。 チャネル&アライアンスチームは、ベストオブブリードのマルチクラウドモニタリング製品に向けて、戦略的かつ差別化されたハイインパクトなパートナーエコシステムを構築・推進しています。シニアパートナーマネージャーとして、リージョナル/グローバルのシステムインテグレーター(SI)、マネージドサービスプロバイダー(MSP)、付加価値再販業者(VAR)などのチャネルパートナーを開拓・育成し、新規顧客獲得と収益拡大をリードしていただきます。 Datadogはオフィス文化を大切にしています。対面での関係構築やコラボレーション、そして創造性の醸成を重視し、ハイブリッド勤務制度を採用することで、各自が最適なワーク・ライフ・ハーモニーを実現できる環境を整えています。 業務内容: 収益成長を促進する新たな戦略的チャネルパートナーの特定・リクルーティング トレーニング、事業計画、共同販売活動を通じた既存パートナーの有効化・活性化 戦略的パートナーシップローンチにおける技術・マーケティング面の調整・推進 パートナーとの定期的なビジネスレビュー実施、説明責任の確保と成功指標の報告 Datadogの各営業組織および関連部門との緊密な連携 パートナー起点の新規商談パイプラインおよび収益の創出 募集要項: クラウドサービスまたはSaaS企業において、パートナー向けのビジネス開発、戦略的アライアンス、またはチャネル営業に10年以上従事した経験 リード獲得からクロージングまでの営業機会創出、契約交渉、目標達成、長期的パートナーシップ構築の実績 技術的なコンセプトやアーキテクチャシナリオを迅速に理解し、口頭・文書で的確に説明できる能力 主要クラウドMSPパートナーもしくはSIパートナーのマネジメント経験(尚可) 年間20〜30%程度の出張対応が可能な方 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生と成長機会: 個々のパフォーマンスと成果に基づく豊かな報酬体系 新入社員への株式付与(RSU / 譲渡制限付株式ユニット)および従業員株式購入制度(ESPP) プレジデント・クラブへの参加機会 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 MEDDICとCommand of Messageに関する丁寧な営業研修 社内ネットワーク構築のためのメンターおよびバディ・プログラム インクルーシブな企業文化、コミュニティ・ギルドへの参加機会 幅広く手厚い医療関連の福利厚生制度 企業型確定拠出年金(401K) ペットの養子縁組と保険プログラム 上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press
Datadog is seeking a Senior Partner Enablement Manager to drive onboarding, activation, and enablement across our APAC partner ecosystem. Working closely with Partner Sales Managers, partner organizations, and the Global Partner Enablement team, you'll help partners build the skills and knowledge needed to successfully position, sell, and support Datadog. Reports to: Manager, Global Partner Programs, Channels & Alliances. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Execute partner enablement programs across APAC. Deliver onboarding experiences that accelerate partner productivity. Roll out training, certifications, workshops, webinars, and enablement initiatives. Partner with Partner Sales Managers to identify and activate high-potential partners. Adapt global enablement content and programs for regional needs. Gather partner feedback and recommend program improvements. Track readiness, participation, and activation metrics. Serve as a trusted enablement resource for partners across APAC. Travel across the region to deliver training, workshops, and partner events. Who You Are: 4+ years of experience in partner enablement, sales enablement, channel programs, training, or related SaaS/technology roles. Experience working with channel, alliance, reseller, MSP, cloud, or technology partners. Experience with partner onboarding, activation, or success programs. Familiarity with LMS, certification, or enablement platforms. Experience working across APAC markets and cultures. Background in SaaS, cloud, observability, or infrastructure technologies. Knowledge of partner recruitment, segmentation, or consumption-based business models. Strong facilitation, presentation, communication, and project management skills. Experience developing or delivering onboardin
コマーシャル・セールス部門のチームマネージャーとして、中小企業をターゲットにした新規顧客(ロゴ)の開拓とクロージングに取り組むコマーシャル・アカウント・エグゼクティブたちに戦略やメンターシップを提供し、成功までの確実な道のりをハンズオンでリードします。Datadogにとって最大の事業分野のひとつで、長期的には、高い実績と評価を誇る Datadog 製品を数十億ドル規模の市場にもたらします。 Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。 業務内容: チームのモチベーションを高め、目標を達成させる フォーキャスティングにおける高い正確性と一貫性を保つ チームメンバー(アカウント・エグゼクティブ)の採用と育成 アウトバウンド活動によるリードジェネレーションなどのセールス・アクティビティと、健全なパイプラインの作成・維持の促進 新メンバーの立ち上げをサポートし、成功まで導く 見込顧客から契約に至るまでのセールス・ファネルをモニタリングし、パフォーマンス改善のためのメトリクスを作成する 募集要項: 革新的なテクノロジーを有する企業での直販営業経験(SaaS、Cloud、インフラストラクチャーまたは類似の領域が望ましい) クロージングを含めたアウトバウンドセールスチームをマネジメントした実績 チームメンバーの業績に対する正確なフォーキャスティング能力 コーチング、メンターシップ、チームマネジメントの重要性を理解している 継続的な学習意欲と、メンバーの成長をサポートすることへの高いモチベーション 成長速度が早く、変化の激しい市場で活躍するセルフスターター Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 福利厚生と成長機会: 個々のパフォーマンスと成果に基づく豊かな報酬体系 新入社員への株式付与(RSU / 譲渡制限付株式ユニット)および従業員株式購入制度(ESPP) プレジデント・クラブへの参加機会 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 MEDDICとCommand of Messageに関する丁寧な営業研修 社内ネットワーク構築のためのメンターおよびバディ・プログラム インクルーシブな企業文化、コミュニティ・ギルドへの参加機会 幅広く手厚い医療関連の福利厚生制度 企業型確定拠出年金(401K) ペットの養子縁組と保険プログラム 上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。 世界中のすべての候補者様にご理解頂けるよう、応募情報に関する項目は一部、英語のままで記載されています。全ての求人情報を英語でご確認されたい場合は、 こちら をご覧ください。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opp
Today, organizations struggle to ensure their most important digital experiences are working as intended because observability data is scattered across products and siloed in logical layers of their technical stack. We're building the system that fixes this: Journey Monitoring, a single centralized hub that brings together Real User Monitoring (RUM), Synthetics, and Product Analytics to bridge the gap between system health and user success. You'd be building a product that establishes a new functional observability layer, enabling teams to auto-discover journeys, track conversions and uptime side-by-side, and trace root causes across their full stack without cross-team handoffs. What you'll do: Drive the product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation. Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the Digital Experience Monitoring (DEM) products. Deeply understand the needs of distinct key personas: SREs and engineers (who monitor uptime and troubleshoot technical performance), product managers (who track conversion and investigate behavioral drop-offs), and business leaders (who care about outcomes and revenue impact). Design the functional observability layer that makes end-to-end flow monitoring intuitive — including the auto-discovery of user journeys from real traffic, Experience Level Objectives (XLOs), and seamless Bits AI integrations for automated root-cause investigations. Define how behavioral data and technical data come together to automatically surface whether a drop in conversion is caused by a technical failure (like a breached SLO) or a behavioral friction point. Engage directly with early customers and internal dogfooding users to iterate on usability, refine the journey map, and optimize the cross-sell and up-sell paths for
As a Platform Security Engineer you will partner with different stakeholders across the organization to secure our infrastructure and application components of the Datadog platform. As part of the Platform Security organization we secure the building blocks of Datadog’s applications and infrastructure. We do this by building solutions solving systemic risks making the secure path easier and the insecure path harder. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve our most challenging cloud infrastructure security & application security problems starting with our core building blocks and golden paths. Enable our engineers to build and ship secure solutions quickly. Build and extend Datadog’s Platform Security solutions. Leverage and influence the direction of Datadog’s products to secure our infrastructure, and provide internal feedback that enables our teams to improve the products for ourselves and our customers. Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent professional experience. You don’t want to just provide security recommendations, you want to help implement solutions to solve systemic issues. Passionate about advocating for and implementing solutions to complex security problems, at-scale, in a large multi-cloud self-managed Kubernetes environment. Proven experience in securing enterprise SaaS applications including securing the underlying authentication flows, authorization patterns, and input validation at API boundaries. Demonstrated experience in securing the deployment & management mechanisms for software and infrastructure changes. Familiarity with common security frameworks such as OWASP, MITRE ATT&CK, PAST
Senior Enterprise Customer Success Managerとして、Datadogの中でも最も重要度の高いエンタープライズ顧客を担当し、プロダクトの健全な活用と優れた顧客体験の実現を牽引していただきます。 Datadogでは、Enterprise Customer Success Managerと同様に、オフィスカルチャーとハイブリッドワークを重視しています。 Datadogでは、オフィスカルチャーを大切にしています。人と人との関係性やコラボレーション、そこから生まれる創造性を重視し、ハイブリッドワークを通じて、一人ひとりに合ったワークライフバランスを実現しています。 主な業務内容(What You’ll Do) SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでの戦略的な活用促進を主導 新規顧客オンボーディングの全体設計およびプロジェクトマネジメント 顧客サクセスプランの策定・管理・高度化 Datadogへの投資価値・成果について、エグゼクティブレベルの意思決定者と継続的にアライン 顧客組織内で影響力を持つステークホルダーとの戦略的関係構築 • 社内のクロスファンクショナルチーム(Sales、Support、Enablement、Product、Finance、Legal)との連携 利用状況データの分析を通じた更新機会・リスクの特定 顧客活用・健全性の最終責任者としての対応 チームメンバーや他部門と連携し、ベストプラクティスの構築・展開をリード 求める人物像(Who You Are) B2B SaaSにおけるCustomer SuccessまたはAccount Managementの実務経験5年以上(技術者向け顧客対応の経験があれば尚可) 大規模エンタープライズ顧客を含むアカウントポートフォリオの担当において、豊富な実績をお持ちの方 顧客の課題・目的・優先順位を深く理解するためのディスカバリーを高いレベルで実行できる方 複雑な概念を分かりやすく伝え、顧客の課題・目的に結びつけるエキスパートレベルのコミュニケーション力かつ、相手に応じてメッセージを柔軟に調整できる方 スピード感のある環境で、自身のスキルを継続的に高めながら、チーム全体のレベルアップに積極的に関与できる方 必要に応じて顧客訪問やイベント対応のための出張が可能な方 日本語:読み書き・会話ともに流暢 英語:読み書き・会話ともにビジネスレベル以上 Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。 利益と成長: 最高のオンボーディング MEDDICとCommand of Messageの営業研修 包括的な企業文化、コミュニティ・ギルドに参加する機会 社内ネットワークのための部門内メンターおよびバディ・プログラム 継続的な専門能力開発、製品トレーニング、キャリアパスの提供 新規雇用株式(RSU)および従業員株式購入制度(ESPP) 手厚く競争力のある福利厚生パッケージ 上記の福利厚生と成長は、雇用国やDatadogでの雇用内容によって異なる場合があります。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Dat
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