Delivery Director Jobs

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking an experienced Enterprise Software Engineer to join the Ema team in India. As an Enterprise Software Engineer, you will be responsible for designing, developing, and maintaining our enterprise software applications. You will work with a cross-functional team of product managers, designers, and developers to deliver high-quality software solutions that meet the needs of our enterprise clients. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Develop and maintain enterprise software applications, including API, data, application, and service development Write clean, efficient, and maintainable code by employing test-driven development process. Build scalable and reliable back-end systems using languages like Go and Python. Develop and maintain APIs using REST, gRPC or GraphQL Integrate multiple enterprise applications and services using a scalable framework like FastAPI Build and maintain data schema u

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-tenant systems that serve ent

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, your work will involve: Product Strategy & Vision: Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals. Work closely with senior management and stakeholders to align the product strategy with business objectives. Market & User Research: Conduct market research and competitor analysis to identify opportunities, gaps, and market demands. Understand customer needs and translate them into product requirements. Define user personas and use cases to ensure products meet user expectations. Product Development: Collaborate with engineering, design, and marketing teams to deliver products that are functional, user-friendly, and aligned with business goals. Prioritize product features, enhancements, and bug fixes based on customer feedback, technical feasibility, and business impact. Manage the product development lifecycle, including setting timelines and milestones. Cross-Functional Collaboration: Work closely with cross-functional teams (sales, marketing, customer support) to ensure successful product launches. Communicate progress, roadblocks, and product updates with stakeholders and teams across the org

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Global Account Executive serves as a strategic advisor, aligning data, AI, and agentic workflow solutions to measurable business outcomes. This role is responsible for driving renewal, win-back, cross-sell, and upsell initiatives across a portfolio of global clients and multiple geographies. The position partners closely with global sales teams, Client Success, Product, and other key stakeholders to deliver consistent, value-driven results, while also collaborating with hyperscaler partners (e.g., AWS, Microsoft Azure, Google Cloud) to co-sell, co-innovate, and expand solution reach within enterprise accounts.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Global Account Executive serves as a strategic advisor, aligning data, AI, and agentic workflow solutions to measurable business outcomes. This role is responsible for driving renewal, win-back, cross-sell, and upsell initiatives across a portfolio of global clients and multiple geographies. The position partners closely with global sales teams, Client Success, Product, and other key stakeholders to deliver consistent, value-driven results, while also collaborating with hyperscaler partners (e.g., AWS, Microsoft Azure, Google Cloud) to co-sell, co-innovate, and expand solution reach within enterprise accounts.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are seeking a highly skilled AI Software Engineer to participate in the development of enterprise-grade AI and Generative AI solutions. This role blends deep software engineering expertise with cutting-edge AI/Generative/Agentic capabilities, focusing on building scalable, secure, and high-performance systems that leverage LLMs, agentic workflows, and retrieval-augmented generation (RAG). You will collaborate across engineering, data science, and product teams to deliver innovative solutions that transform business operations and customer experiences. If you thrive in fast-paced environments, are passionate about AI, and have a track record of delivering impactful software, we want to hear from you.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Dun & Bradstreet provides tools that help small businesses establish credibility, understand their business credit, and be seen as trustworthy by lenders, partners, and customers. We also offer data and insight solutions to help small businesses manage risk and find new growth opportunities as they scale. The Small Business Product organisation is on a journey to modernize how D&B engage with our small business clients, making it easier for them to do business with us by simplifying our product offerings, introducing new solutions based on customer feedback and providing more ways of buying from us, including e-commerce. We are now looking for our next Product Manager, sitting in our beautiful Warsaw office (on a hybrid basis) but working within a global team. Working closely with senior stakeholders, engineering, sales, and marketing, you’ll translate customer and market needs into clear priorities and deliver impactful product enhancements within the Small Business Product offerings. This role will also work closely with other Small Business GTM Managers to craft and execute a strategy that is driven based on customer feedback.

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. OVERALL ROLE: The Technical Manager will (lead a team to) manage the day-to-day M&E Operations and activities for the assigned property/facility, and be the on-site key point of contact for key location stakeholders. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk. MAJOR RESPONSIBILITIES ▪ Operations Management: ● Establish Engineering & Operational procedures and roll out the same for site staff ● Establish contacts with local authorities on the facility related issues and maintain the relationship. Responsible for all legal & authorities related compliances pertaining to facility & engineering systems ● Plan and manage the budgets for Engineering & Operational contracts ● Carry out Technical Audits for all installations at periodical intervals ● Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations ● Plan & take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility ● Responsible for planning a critical spares list for all installations as per manufacturer's recommendations and inventory ● Responsible for development of all maintenance related schedules and shutdowns in consultation with Clients / OEMs ● Periodically inspect the logbooks, checklists and PPM schedules for a better management of Engineering systems ● Work towards the 'ZERO' down time and set

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Marketing Manager (Public Sector) is responsible for developing and executing strategic marketing programs to drive awareness, engagement, and pipeline growth across U.S. and Canadian public sector markets. It translates corporate narrative into mission-relevant campaigns tailored to federal, state, and local government audiences. This role collaborates closely with Sales and Global Marketing, Brand & Communications teams to deliver integrated campaigns, events, and measurable outcomes across the customer journey.

Job Description: Talent Acquisition (Enabling Hiring) Location: Noida About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm. About the Role We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives. Expectations/Requirements Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners. Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges. Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders. Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion .Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics. Superpowers/Skills 3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise

Experience: 7-12 Years Location: Noida / Bangalore Joining: Immediate / Short Notice Preferred About the Role We are looking for a Senior Business Intelligence Analyst who can independently drive insights that influence business performance and product decisions. This role requires strong analytical depth, a clear business mindset, and the ability to understand customer behavior across the product lifecycle. You will work closely with Product, Business, Growth, and Leadership teams to convert data into actionable intelligence, going beyond dashboards to answer why things are happening and what should be done next. Key Responsibilities Own and drive business and product insights across acquisition, engagement, retention, and monetization. Partner with Product and Business teams to define, track, and evolve key metrics and north-star KPIs. Perform deep-dive analyses on customer behavior, funnels, cohorts, and feature usage to identify growth and efficiency levers. Build and maintain dashboards, MIS, and self-serve reports that serve as a reliable source of truth. Support experimentation and A/B testing by defining success metrics and analyzing outcomes. Proactively surface risks, anomalies, and opportunities using data-backed narratives. Collaborate with Data Engineering and Product teams to improve data quality, tracking, and analytical readiness. Translate complex analysis into clear, actionable insights for non-technical stakeholders. Required Skills & Experience 712 years of experience in Business Intelligence / Analytics, preferably in product-led or consumer internet / fintech organizations. Strong hands-on experience with SQL (mandatory); ability to work with large and complex datasets. Experience with BI tools such as Tableau, Power BI, Looker, or similar. Solid understanding of product metrics, funnels, cohorts, and lifecycle analytics. Proven ability to independently structure ambiguous problems and deliver end-to-end insights. Strong communication skills

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer

Role : Program Manager Function: Personal Loans, Lending Location: [Noida / Mumbai] Experience: 3–6 years About the Role: We are hiring a Program / Category Manager to help drive Paytm's Personal Loans business. You will own a set of lending partners end-to-end; their volumes, their economics and their journey and be the connective tissue between Business, Product, Technology, Operations, Risk, Compliance, Finance and Marketing. This is a builder's role, not a coordinator's. You will be expected to find growth yourself: dig into the funnel, form a view on what is broken or under-exploited, build the business case, and then drive it to launch with the teams that can make it happen. The partners in this portfolio contribute a meaningful share of Paytm's monthly disbursals, so the decisions you make show up directly in the P&L. Key Responsibilities: - Own the AOP for your lending partners and drive the initiatives needed to deliver it month on month, not just at quarter end. - Build the forward view forecasts, scenario plans and the levers available if the base case slips. - Own the funnel end to end: stage-wise conversion, drop-offs, TATs and the specific reason codes behind each leak, from offer display through KYC, e-mandate, e-sign and disbursal. - Run cohort and vintage analysis to understand how different user segments, sources and offer constructs behave over time, and use it to shape targeting and offer strategy. - Design and run experiments: A/B tests on journeys, messaging, offers and routing and read the results honestly, including the ones that fail. - Build and maintain the dashboards and MIS that the business runs on, so that you and your stakeholders are always looking at the same, current, correct numbers. - Turn analysis into a recommendation. The deliverable is a decision with a number attached to it, not a deck of charts. - Drive end-to-end execution of strategic lending programs, delivered on time and against clearly defined business outcomes. -